Gateway International EMS LLC

What Gateway International EMS LLC does

Gateway International EMS LLC, founded in 2012 by Oliver Müller and headquartered in Washington, D.C., coordinates global medical and non-medical ground transportation and event medical services on behalf of air ambulance operators, medical assistance companies, travel insurance providers, hospital case managers, and healthcare providers. Its core offerings include ground ambulance, wheelchair van, stretcher, and luxury vehicle transport; event medical staffing (paramedics, EMTs, critical care technicians, ambulances) for conventions, festivals, and sporting events; and physician staffing combined with medical office management for corporate clients operating in developing countries. Service delivery runs 24/7/365 through a multilingual operations desk (English, French, Spanish, German, Italian), with all engagement handled by phone, email, or fax; no software platform or API is offered.

The business operates as a coordination layer over a global network of more than 3,000 audited ground transportation providers, earning revenue primarily through case-based coordination fees plus pass-through charges from third-party providers (with a 10% surcharge on cancellations). Secondary revenue comes from professional services fees for event medical staffing and from managed services contracts for physician office operations in developing countries. Pricing is custom and non-public; quotations are provided per case, with payment terms negotiated individually absent a signed agreement. The company also operates a wholly owned sister entity, Gateway International Health (gateway-health.com), focused on global healthcare consulting.

Distribution is direct and enterprise-led, supported by industry memberships in USTIA, THIA, and the International Assistance Group (as an Accredited Service Provider). Named partners and customers include AXA, REVA, Flight Ambulance International, FoxFlight, AEROMD, DRF Luftrettung, Malteser, a Fortune 500 corporate with 120+ global locations, and an American television company. The firm is a private LLC with no disclosed funding, no M&A activity, and a headcount of 1-10 employees, indicating a small, founder-controlled operation that has scaled its provider network rather than its internal staff.

Name

Gateway International EMS LLC

Legal name

Gateway International & Emergency Medical Services LLC

Website

https://gateway-ems.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Gateway International EMS coordinates global medical and non-medical ground transportation, event medical staffing, and overseas physician office management through a vetted network of 3,000+ providers, serving air ambulance operators, assistance companies, travel insurers, hospital case managers, and corporate clients on a 24/7/365 basis.

Ownership category

akta.pro rank

Product category

Medical Transportation and EMS Coordination Services

NAICS

Ambulance Services (621910)

SIC

Transportation Services (4700), Services-Health Services (8000)

akta.pro primary industry

Ambulance Fleet, Equipment & Logistics Services (HLAFANAN)

akta.pro secondary industries

Private EMS Providers (Contract/Interfacility) (HLAFANAB), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Medical transportation coordination
• Ground ambulance services
• Event medical staffing
• Air ambulance logistics
• Physician staffing services

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Ground Transportation Coordination Fees: Gateway International EMS charges fees for coordinating ground ambulance transportation, stretcher transport, wheelchair transport, and luxury vehicle transport for patients, medical teams, and family members. Fees are calculated on a case-by-case basis with optional quotations provided before service delivery. Additional charges may be passed through from third-party transportation providers. Cancellation fees (10% surcharge above third-party charges) also contribute to revenue.
2. Event Medical Staffing Services: The company provides medical staffing for large events (conventions, festivals, sporting events), supplying certified paramedics, EMTs, critical care technicians, and ambulances. This is billed as a professional service on a per-event or contractual basis.
3. Physician Staffing / Medical Office Management: Gateway establishes, staffs, and maintains physicians' offices in developing countries for corporate clients, providing ongoing healthcare to employees. This represents a managed services revenue stream, billed on a contractual basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Gateway International EMS coordinates global ground medical and non-medical transportation (ground ambulances, wheelchair vans, stretcher transport, town cars, and limousines) for patients, medical teams, and accompanying family members. It also supplies event medical staffing (paramedics, EMTs, critical care technicians, ambulances) and staffs/manages physician offices in developing countries for corporate clients. Services are coordinated 24/7/365 through a global network of more than 3,000 audited providers, accessed by clients via phone, email, or fax.

Product overview

Gateway International EMS provides emergency medical services coordination as a service company, not a software platform. The core offerings are Ground Transportation Services (medical and non-medical ambulance, wheelchair van, sedan, and limousine transport), Event Medical Services (staffing for large events with paramedics, EMTs, and ambulances), a Global Resource Pool (a network of 3,000+ vetted transportation providers worldwide), and Physician Staffing (establishing and managing medical offices in developing countries for corporate clients). The company also operates Gateway International Health (gateway-health.com) as a separate sub-brand focused on global healthcare consulting. Services are coordinated via phone, email, and fax with 24/7 availability.

Differentiator

Problem solved

Functional benefit

Products and services

• Ground Transportation Services Coordination of medical and non-medical ground transportation including ground ambulances, wheelchair vans, stretcher transport, town cars, and limousines, arranging patient transfers to and from airports, hospitals, and other locations for air ambulance companies, medical assistance firms, travel insurance providers, hospital case managers, and healthcare providers.
• Event Medical Services Medical staffing for events, providing certified paramedics, EMTs, critical care technicians, ambulances, and basic medical support for conventions, festivals, sporting events, and other large gatherings, billed on a per-event or contractual basis.
• Physician Staffing Global physician staffing and medical office management service that establishes, staffs, and maintains physicians' offices in developing countries, providing healthcare to employees at corporate client locations on a contractual basis.
• Healthcare Consulting (Gateway International Health) Sister company service specializing in healthcare consulting on a global scale, operated alongside Gateway International EMS and providing complementary advisory services to the air ambulance, medical assistance, travel insurance, and corporate healthcare client base.

Quantifiable outcome

• Transported a severely injured patient from a Lima, Peru hospital to the airport for air ambulance transfer to Miami, coordinating with local ambulance providers and maintaining client communication throughout.
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core and minor.

• REVAcoreChannel Partner/ Reseller/ DistributorREVA is an air ambulance company listed as a partner on Gateway International EMS's website. REVA provides air ambulance services and likely refers ground transportation coordination needs to Gateway for patient transfers.
• Flight Ambulance InternationalcoreChannel Partner/ Reseller/ DistributorFlight Ambulance International (FAI) is an international air ambulance operator that collaborates with Gateway for ground transportation coordination when air ambulance patients require surface transport to/from airports and hospitals.
• AXAcoreChannel Partner/ Reseller/ DistributorAXA is a major international insurance group. Gateway provides ground transportation services for AXA-insured patients who require medical transfers, repatriation, or medical team logistics.
• DRF LuftrettungminorChannel Partner/ Reseller/ DistributorDRF Luftrettung is a German air rescue organization. Gateway coordinates ground transportation connections for DRF Luftrettung patients requiring surface transport in conjunction with air ambulance services.
• FoxFlightminorChannel Partner/ Reseller/ DistributorFoxFlight is an air ambulance company. Gateway provides ground transportation coordination for FoxFlight's patient transfer operations.
• Air Ambulance (Air Ambulance Group Italy)minorChannel Partner/ Reseller/ DistributorAir Ambulance Group Italy is an Italian air ambulance operator that works with Gateway for ground ambulance connections for patient transfers in Italy and internationally.
• SmuuthCareminorChannel Partner/ Reseller/ DistributorSmuuthCare is a medical assistance partner listed on Gateway's website. The nature of the partnership involves coordination of patient transport and medical assistance services.
• DT Medical Service 24minorChannel Partner/ Reseller/ DistributorDT Medical Service 24 is a 24-hour medical service provider. Gateway coordinates ground transport services in partnership with DT Medical Service 24.
• MedCare ProfessionalminorChannel Partner/ Reseller/ DistributorMedCare Professional is a professional medical assistance company that partners with Gateway for ground transportation coordination for patients.
• MalteserminorChannel Partner/ Reseller/ DistributorMalteser is a German humanitarian organization and medical service provider that partners with Gateway for ground ambulance services in Germany.
• AEROMDminorChannel Partner/ Reseller/ DistributorAEROMD is an air ambulance company. Gateway provides ground transportation coordination for AEROMD's patient transfer requirements.
• Volkswagen AGminorGTM or Marketing PartnerVolkswagen AG appears as a partner on Gateway's website, possibly in connection with vehicle supply or fleet-related services for ground transportation operations.
• FHG (Forth Hill Group)minorChannel Partner/ Reseller/ DistributorForth Hill Group (FHG) is a partner listed on Gateway's website, collaborating in the medical transport and assistance ecosystem.
• TMCA (Travelers Medical Coordination Association)minorChannel Partner/ Reseller/ DistributorTMCA is a travel medical coordination organization that partners with Gateway for ground transportation logistics for patients requiring medical transfers.
• SkyCapminorChannel Partner/ Reseller/ DistributorSkyCap is a medical transport provider partner that collaborates with Gateway on ground transportation services.
• PNC (Prime Nursing Care)minorChannel Partner/ Reseller/ DistributorPrime Nursing Care (PNC) is a healthcare service provider listed as a partner, collaborating with Gateway on patient transport and medical assistance services.
• USTIA (Universal Service Travel Insurance Association)minorOthersGateway International EMS is a member of USTIA, an industry association for travel insurance and assistance service providers.
• THIA (Travel Health Insurance Association)minorOthersGateway International EMS is a member of THIA, a trade association for travel health insurance and assistance companies.
• International Assistance Group — Accredited Service ProvidercoreOthersGateway International EMS is an Accredited Service Provider within the International Assistance Group, a global alliance of assistance companies. This accreditation signifies that Gateway meets the group's standards for service quality in medical transport and assistance.
• Gateway International HealthcoreStrategic or Co-development PartnerGateway International Health (www.gateway-health.com) is a sister company operated by Gateway International EMS, specializing in healthcare consulting on a global scale. This affiliated entity extends Gateway's service portfolio into consulting and advisory services, providing complementary offerings to the same client base.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MedCare Professional: MedCare Professional is a medical assistance and transport provider supporting international patient movement and related coordination. Its medical-assistance and patient-transport activities are directly comparable to Gateway's cross-border coordination role.
• Global Rescue: Global Rescue provides travel-risk, medical advisory, field rescue, and medical evacuation services to individuals and organizations. Its global medical-evacuation and assistance model is close to Gateway's mission-coordination role, though Gateway is more focused on ground transport and provider orchestration.

Broad incumbents

• International SOS: International SOS is a global health and security assistance company offering medical support, evacuation, repatriation, and remote workforce services. It overlaps with Gateway's international medical-assistance and patient-transfer customers, although its service portfolio is much broader.
• AXA Assistance: AXA Assistance is a global insurance-assistance platform coordinating travel, medical, and repatriation support for policyholders. It is a broad incumbent peer because its customer segments and medical-transfer use cases overlap Gateway's, while its core business is insurance assistance rather than standalone EMS coordination.
• Falck: Falck is an international emergency-response and healthcare company with ambulance, patient transport, and medical services. It is comparable on EMS and patient transport, but serves a much larger and more operationally integrated footprint than Gateway.
• Global Medical Response: Global Medical Response is a large emergency medical services company providing ground ambulance, air ambulance, and other patient transport services. It is comparable in medical transport and emergency response, but operates a much broader owned and managed service footprint than Gateway's coordinator model.
• Europ Assistance: Europ Assistance is a global assistance provider spanning travel, roadside, medical, and repatriation services. It competes for travel-insurance and medical-assistance relationships and can require global medical transport support, making it a broad incumbent peer.

Others

• REVA: REVA is an international air-ambulance operator listed as a Gateway channel partner. It is an ecosystem peer rather than a direct ground-EMS competitor: Gateway can provide the surface-transport connections around REVA's air missions.
• Air Methods: Air Methods is an air-medical transport provider serving hospitals, health systems, and patients. It is a related medical-transfer peer because it shares the high-acuity transport category, although its primary delivery mechanism is air rather than Gateway's ground coordination.
• Flight Ambulance International: Flight Ambulance International is an international air-ambulance operator that collaborates with Gateway on ground transport connections for patient transfers. It is an adjacent medical-transport ecosystem peer, complementary on the air side rather than a direct ground-network competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gateway-international-ems

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gateway International EMS LLC