What Charlottehaven does

Charlottehaven is a privately held Danish hospitality operator (Charlottehaven A/S, founded 2004) running an integrated multi-vertical complex in Copenhagen's Østerbro/Nordhavn district. The accommodation portfolio consists of two adjacent properties: The Garden (44 hotel apartments, fully renovated in 2023) and The Tower (37 hotel suites in a 56-metre building with harbour views), totalling 81 units ranging from 50 m² studios to a 105 m² penthouse. The company serves leisure travellers, business/corporate clients, conference organisers, and local wellness members through five revenue streams: nightly serviced-apartment rentals, conference and meeting venue hire (capacity 8–450), an on-site café and restaurant, Health Club memberships (Basis, Flex, Plus, All in One) running 365 days a year, and private event hosting (up to 600 guests).

The business model blends transactional per-night revenue with recurring subscription income from the Health Club and corporate agreements. Pricing is quote-based for accommodation and varies by season, length of stay, and group size; corporate clients access up to 20% discount through the Welcome Business program, and public-sector buyers procure through a SKI framework agreement. Distribution is primarily direct via the company's own website and telephone, with third-party platforms (book-secure.com, Crowdbook, DinnerBooking) used to broaden reach. The company is a member of DKBS and pursues a sustainability positioning (organic Rainforest Alliance coffee, chemical-free cleaning, reusable bottles saving ~45,000 plastic bottles per year). No proprietary technology platform is operated; the technology stack is assembled from third-party vendors including FlexyBox (membership), Monta (EV charging), EGYM (fitness), and TrainAway (global gym access). CNBC ranked Charlottehaven the best business hotel in Denmark in 2022. Ownership and financial figures are not publicly disclosed.

Name

Charlottehaven

Legal name

Charlottehaven A/S

Website

https://charlottehaven.com

Company type

Private

Founded year

2004

Operating status

Operating

Short description

Charlottehaven A/S operates a Copenhagen hospitality complex combining 81 hotel apartments and suites with conference facilities, an on-site café, and a health club, serving leisure travellers, corporate clients, conference organisers, and local wellness members.

Ownership category

akta.pro rank

Product category

Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Accommodation (721), Traveler Accommodation (7211), Fitness and Recreational Sports Centers (713940)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Operators Of Nonresidential Buildings (6512), Services-Membership Sports & Recreation Clubs (7997)

akta.pro primary industry

Integrated Full-Service Hotel Complexes (Mixed-Use) (THAGAAAL)

akta.pro secondary industries

Corporate Conference Center Hotels (THAGALAF), Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC), Family & Group-Friendly Rentals (Large Homes, Multi-Unit Compounds) (THAGANAI), Conference Retreat Hotels (THAGALAG)

Keywords

• Serviced apartment rentals
• Conference meeting venues
• Hospitality services
• Hotel apartments
• Health club memberships

Headquarters

HQ city

Copenhagen

HQ country

Denmark

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Hotel & Serviced Apartment Rentals: Charlottehaven generates primary revenue from renting fully furnished hotel apartments and suites across two properties: The Garden (44 apartments) and The Tower (37 suites). Accommodations range from 50 sqm studios to a 105 sqm penthouse. Revenue is generated on a per-night basis with pricing that varies by season, length of stay, and number of guests. Long-stay rentals of up to 6 months are offered, and corporate rate agreements are available for business travelers. The Garden apartments were inaugurated in 2004 and fully renovated in 2023.
2. Conference, Meeting & Event Venue Rental: Charlottehaven rents out meeting rooms and conference facilities for corporate events, training sessions, seminars, and private functions. The venue accommodates groups from 8 to 450 persons across multiple rooms (Vinterhaven 1 & 2, Sommerhaven, Forårs- and Efterårssuiten). Revenue is generated through room rental fees, catering packages (MIND meeting menus), and AV equipment rental. The company is a member of DKBS and has a SKI framework agreement for public sector bookings.
3. Café & Restaurant Food & Beverage: The on-site café and restaurant serves breakfast, brunch, lunch, and dinner, generating revenue from food and beverage sales. Opening hours are Monday–Friday 07:00–21:00 (kitchen until 20:00) and Saturday–Sunday 10:00–15:00 (brunch). Catering services are provided for conference and meeting packages. The café uses organic coffee from Lavazza (Rainforest Alliance certified) and organic tea from Emeyu.
4. Health Club Memberships & Personal Training: Charlottehaven Health Club sells fitness and wellness memberships (Basis, Flex, Plus, All in One) with monthly billing and 30-day notice periods. Membership includes access to fitness, pool, sauna, and group classes. Personal training sessions are offered independently by contracted personal trainers who bill clients directly. Day passes and punch cards are also available. The club is open 365 days a year.
5. Private Event Hosting (Weddings, Celebrations): Charlottehaven hosts private celebrations including weddings, baptisms, confirmations, Christmas parties, and corporate events. Revenue is derived from venue rental combined with catering and beverage packages. The Vinterhaven can accommodate up to 600 guests for receptions. Event packages are booked through a dedicated events booking team.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Charlottehaven operates a mixed-use hospitality complex in Copenhagen's Østerbro/Nordhavn district combining two accommodation properties — The Garden (44 hotel apartments, renovated 2023) and The Tower (37 hotel suites) — with an on-site café/restaurant, conference and meeting facilities for 8–450 delegates, a Health Club with pool and fitness, and event hosting for private celebrations and corporate functions. The company serves short and long-stay leisure guests, business travellers, corporate clients, and local health club members.

Product overview

Charlottehaven is a mixed-use hospitality complex in Copenhagen's Nordhavn/Østerbro district, operating as a unified offering under one roof combining hotel apartments, conference facilities, café dining, and a health club. The accommodation portfolio consists of two distinct properties — The Garden (hotel apartments with private entrances and courtyard access, renovated 2023) and The Tower (hotel suites with panoramic city views, Danish-design furnished) — offering units ranging from 50 m2 to 105 m2 for 1–4 persons. The venue operates an on-site café open for breakfast, brunch, lunch, and evening service, and a conference center with rooms for 8–450 attendees including Vinterhaven, Sommerhaven, and suite rooms. The Charlottehaven Health Club provides fitness (EGYM equipment), group classes, a 20 m heated pool, sauna with saunagus, outdoor training, and personal training delivered by independent trainers. Additional services include event hosting (weddings, corporate parties), corporate packages (Welcome Business), long-stay options (Welcome Longstay, up to 6 months), and pet-friendly accommodation. The property also organizes recurring community events such as Friday bar and the annual Cycling for Cancer charity fundraiser.

Differentiator

Problem solved

Functional benefit

Products and services

• The Garden Hotel Apartments
• The Tower Hotel Suites
• Café
• Conference & Meeting Centre
• Charlottehaven Health Club
• Event Hosting (Selskabslokaler)
• Welcome Business (Corporate Program)
• Welcome Longstay
• Welcome Family
• Welcome Pet
• Personal Training (Personlig Træning)

Quantifiable outcome

• Guest satisfaction and retention: Charlottehaven reports high return visitation rates as guests value the familiarity of the property, its facilities, and the surrounding neighbourhood.

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• LavazzacoreOthersCharlottehaven sources its coffee exclusively from Lavazza, which provides organic, BIO-certified, and 100% Rainforest Alliance certified coffee. Approximately 130,000 cups of coffee are served annually, making this a significant supply partnership for the café and conference operations.
• EmeyucoreOthersEmeyu is Charlottehaven's tea supplier, providing organic quality tea. The teabags are made from 100% biodegradable, food-grade certified cotton without microplastics. Emeyu holds B-Corp certification, aligning with Charlottehaven's sustainability values.
• TextiliaminorOthersCharlottehaven partners with Textilia for upcycled workwear for kitchen and service staff. The uniforms are made from discarded textiles, reducing the need to extract new resources and produce new materials. This partnership supports Charlottehaven's sustainability and responsible consumption goals.
• God AdgangminorOthersCharlottehaven is a member of the God Adgang (Good Access) association, which works to improve accessibility in hospitality venues. This membership drives Charlottehaven's commitment to inclusive facilities including step-free access, accessible parking, and two adapted hotel apartments.
• DKBS (Danish Hotel and Conference Association)coreOthersCharlottehaven is a member of DKBS, the Danish Hotel and Conference Association. DKBS membership provides industry representation, standards benchmarking, and industry networking. Charlottehaven's SKI framework agreement is referenced in the context of DKBS membership.
• Charity for CancerminorOthersCharlottehaven hosts the annual Cycling for Cancer event, a 24-hour non-stop spinning challenge on 160 bikes with all proceeds going directly to Charity for Cancer, which supports families and relatives of cancer patients. The event is a branded partnership where Charlottehaven serves as the venue host.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• First Hotels: Nordic hotel collection including Copenhagen-area properties with corporate and conference offerings — comparable to Charlottehaven as a multi-property Nordic operator serving corporate and leisure segments.
• Scandic Hotels: Largest Nordic hotel chain with multiple Copenhagen properties, well-developed corporate/MICE programmes, and a sustainability agenda. Comparable to Charlottehaven on hotel + conference offering, though at much larger scale.
• Copenhagen Marriott Hotel: International chain hotel in Copenhagen with conference, dining, and leisure amenities — comparable to Charlottehaven on integrated hospitality product, though with chain scale and global loyalty reach.
• SATS/ELIXIA (Nordic fitness chains): Nordic fitness chain with subscription memberships, group classes, and recovery amenities — comparable to the Charlottehaven Health Club subscription model, though at significantly larger scale across the Nordics.
• Radisson Blu Scandinavia Copenhagen: Large Copenhagen conference hotel with extensive MICE capacity, F&B, and wellness facilities — comparable to Charlottehaven on the integrated hotel + conference + leisure offering, though at significantly larger scale.

Regional players

• Hotel D'Angleterre: Luxury Copenhagen hotel with extensive F&B, spa, and event facilities — comparable to Charlottehaven as a Copenhagen-based integrated hospitality venue, though serving the luxury segment rather than serviced apartment/mid-market.

Direct peers

• Comwell Hotels: Danish conference and hotel group with multiple properties across Denmark, strong MICE focus, and corporate/RF programme — comparable to Charlottehaven's conference-centric positioning and Danish market focus.
• Tivoli Hotel & Congress Center: Copenhagen full-service hotel and conference venue combining large MICE facilities with hotel rooms, dining, and leisure amenities — directly comparable to Charlottehaven's integrated hotel + conference + F&B model.
• Admiral Hotel Copenhagen: Independent Copenhagen hotel with strong design-led positioning, restaurant, and event hosting — comparable to Charlottehaven as a privately-held Danish independent offering integrated hospitality services.

Emerging players

• Urban House Copenhagen: Copenhagen serviced apartment / hostel-style accommodation with on-site F&B and social spaces — comparable to Charlottehaven on the apartment-style accommodation concept targeting younger and longer-stay travellers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charlottehaven