Change Mental Health
Change Mental Health is a Scotland-based charity that provides non-clinical mental health support, advice, carer services, and training. It serves individuals affected by mental illness, their carers, and frontline workers across Scotland through phone, in-person, and online channels.
- Company typePrivate
- Founded1970
- HeadquartersEdinburgh, United Kingdom
- Headcount—
- GTM typeB2C
- OfferingServices
What Change Mental Health does
As a charity, Change Mental Health does not sell services; all beneficiary-facing support is free at the point of use. Income is sourced from donations, grants, and public-sector contracts — with the Scottish Government, Public Health Scotland, Police Scotland, the Fife Housing Association Alliance, SAMH, and Mental Health UK identified as institutional partners that likely also fund or co-fund activity. End-user customers are highly distributed individuals (people with mental illness, carers, and people with money worries) rather than contracted accounts. No revenue figure is disclosed in the source data, which constrains financial benchmarking; service-volume indicators are modest (the National Advice and Support Service handles approximately 3–8 enquiries weekly), consistent with a small-to-mid-sized Scottish charity rather than a high-throughput clinical provider.
Change Mental Health firmographics
Firmographics- Name
- Change Mental Health
- Legal name
- Change Mental Health
- Website
- https://changemh.org
- Company type
- Private
- Founded year
- 1970
- Operating status
- Operating
- Short description
- Change Mental Health is a Scotland-based charity that provides non-clinical mental health support, advice, carer services, and training. It serves individuals affected by mental illness, their carers, and frontline workers across Scotland through phone, in-person, and online channels.
- Ownership category
- akta.pro rank
Change Mental Health industry classification
Industry- Product category
- Mental Health Support Services
- NAICS
- Other Individual and Family Services (624190), Social Assistance (624)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Mental Health & Crisis Support Services (BPAGAEAH)
- akta.pro secondary industry
- Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)
Keywords
Where Change Mental Health is headquartered
LocationHeadquarters
- HQ city
- Edinburgh
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Change Mental Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others, Infrastructure
Revenue model
- Donations: Charitable donations from individuals and organizations to support mental health services delivery across Scotland.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Change Mental Health product offering
Product offeringCore offering
Change Mental Health is a Scottish charity that delivers non-clinical, person-centred mental health support, advice, money guidance, carer support and training to people affected by mental illness across Scotland. Core offerings include a national telephone/email advice line, community-based in-person support in multiple Scottish regions, an online Mental Health and Money Advice resource, mental health training for employers and frontline staff, and dedicated services for carers.
Product overview
Change Mental Health operates as a national mental health charity delivering non-clinical, person-centred support services across Scotland. The core offering consists of the National Advice and Support Service, which provides telephone and email guidance on mental health and money worries including benefit checks, debt advice, and grant applications. The organization also runs Mental Health and Money Advice (MHMA) as an online resource platform in partnership with Mental Health UK. Additional services include mental health training programs for frontline workers and employers, and dedicated carer support services. The portfolio is unified under the mission to ensure no one faces mental illness alone, with services accessible through the National Office in Edinburgh and multiple community locations.
Differentiator
Problem solved
Functional benefit
Products and services
- National Advice and Support Service
Quantifiable outcome
- 3-8 enquiries handled weekly by Advice and Support Service
- +1 more outcomes
Companies that use Change Mental Health
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Change Mental Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Change Mental Health partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Mental Health UKcoreCollaboration with Mental Health UK to run the Mental Health and Money Advice website, a specialist platform providing information about benefits, grants, and debt management.
- Scottish GovernmentcorePartnership with Scottish Government to produce advice packs and training resources for frontline staff supporting individuals affected by poor mental health and money worries.
- Police ScotlandcorePioneering partnership to build awareness and understanding of mental health and wellbeing in relation to firearms licensing, specifically focused on rural mental health support.
- Fife Housing Association AllianceminorResilience service strand embedded within the Fife Housing Association Alliance, offering essential support to tenants.
- Befriending HighlandsminorReferral partner providing befriending services to individuals in rural Highland areas.
- Nature for HealthminorOutdoor activity walks and nature-based mental health support service referrals.
- Age ScotlandminorBefriending services referral partner providing friendship lines for those over 50.
- CrossReachminorReferral partner for various activities and support services.
- Vibrant CommunitiesminorCouncil-run community program referral for additional support services.
- SAMH (Scottish Association for Mental Health)coreTime for You online mental health support referral partnership; SAMH Info Service for mental health questions.
- Public Health ScotlandcoreTraining programs and resources partnership including Ask Tell Respond and Livingworks training delivery.
- Home Energy ScotlandminorEnergy efficiency and heating support referrals including extra measures and suitable tariff guidance.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Change Mental Health competitors and assessment
Company assessmentEmerging players
- Age Scotland: Scotland's national charity for older people, providing advice, befriending, and wellbeing services. Comparable for the elderly beneficiary segment served by Change Mental Health's community support work.
- Citizens Advice Scotland: Scotland-wide independent advice network providing benefits, debt, and money advice — directly comparable for Change Mental Health's money advice and benefit check offerings, though broader in scope.
Direct peers
- Carers Trust: UK-wide charity supporting unpaid carers through local provision of information, advice, and respite. Directly comparable for Change Mental Health's dedicated Carer Support service line.
- Mental Health UK: UK-wide mental health charity coalition that co-runs the Mental Health and Money Advice (MHMA) platform with Change Mental Health. Closely comparable in mental health + financial wellbeing integration.
- Penumbra Mental Health: Scotland-based mental health charity delivering non-clinical, person-centred support and recovery-focused services across communities. Closely comparable operating model, geography, and lived-experience-driven approach.
- Scottish Association for Mental Health (SAMH): Scotland's largest dedicated mental health charity, providing overlapping services including information lines, peer support, and community-based mental health programmes. Directly comparable in mission, geography, and service mix, and is also a referral partner.
- Support in Mind Scotland: National Scottish mental health charity providing non-clinical support, advice, and community-based services for people affected by mental illness. Direct peer in scope, geography, and beneficiary profile.
Regional players
- See Me Scotland: Scotland's national programme to end mental health stigma and discrimination, run with SAMH and the Scottish Government. Thematically aligned peer addressing mental health awareness in Scotland.
Broad incumbents
- Mind (the mental health charity): The UK's largest mental health charity, offering advice lines, peer support, community programmes, and training. Larger-scale incumbent serving similar beneficiaries with overlapping service categories.
- Rethink Mental Illness: UK-wide mental health charity providing advice, community services, housing support, and training for people affected by mental illness. Overlapping service portfolio and beneficiary base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Change Mental Health compliance and trust
Trust signalCompliance2 records
Change Mental Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Change Mental Health leadership team
Management profileNumber of profiles
Profiles5 records
Change Mental Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Change Mental Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Change Mental Health
What does Change Mental Health do?
Change Mental Health is a Scottish charity that delivers non-clinical, person-centred mental health support, advice, money guidance, carer support and training to people affected by mental illness across Scotland. Core offerings include a national telephone/email advice line, community-based in-person support in multiple Scottish regions, an online Mental Health and Money Advice resource, mental health training for employers and frontline staff, and dedicated services for carers.
Is Change Mental Health a public or private company?
Change Mental Health is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Change Mental Health founded?
Change Mental Health was founded in 1970.
Where is Change Mental Health based?
Change Mental Health is headquartered in Edinburgh, United Kingdom, in the Europe region.
How does Change Mental Health make money?
One revenue line is on record: donations.
Who are Change Mental Health's main competitors?
Emerging players on record are Age Scotland and Citizens Advice Scotland. Direct peers are Carers Trust, Mental Health UK, Penumbra Mental Health, Scottish Association for Mental Health (SAMH) and Support in Mind Scotland. See Me Scotland is listed as a regional player. Broad incumbents are Mind (the mental health charity) and Rethink Mental Illness.
Does Change Mental Health have an API?
No public API is recorded for Change Mental Health.
What industry is Change Mental Health in?
Change Mental Health's product category is Mental Health Support Services. Its primary akta.pro industry code is BPAGAEAH, Mental Health & Crisis Support Services, with a secondary code of BPAGADAK, Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits. Its NAICS code is 624190 and its SIC code is 8300.