What duck creek technologies spain sl. does

Duck Creek Technologies Spain SL is the Spanish operating entity of Duck Creek Technologies, a private enterprise software company that provides an agentic AI platform purpose-built for the global property and casualty (P&C) insurance industry. The company sells to property and casualty insurance carriers of all sizes, from regional mutuals to top-tier global carriers, with named customers spanning commercial auto, personal auto, embedded insurance, pet, homeowners, specialty, medical professional liability, and workers' compensation lines. Approximately 50 of the top 50 North American carriers and 370+ carriers globally rely on Duck Creek technology.

The platform is structured in three layers: Intelligent Applications (Policy, Rating, Billing, Claims, Send Underwriting, plus beyond-core modules including Policyholder Portal, Producer Portal, Distribution Management, Loss Control, Embedded Payments, and Reinsurance); an Agentic AI Platform (Agentic Orchestrator/MCP, Agentic Intelligence/MCR, Clarity Data Foundation, Cloud Delivery, and Integration Hub with 2,600+ APIs and 100+ pre-built integrations); and Agentic Applications (Agentic Underwriting Workbench, Agentic First Notice of Loss, Agentic Product Configurator, Document Intelligence AI). The architecture is cloud-native SaaS with continuous delivery, bureau integrations (ISO, AAIS, NCCI), and a low-code configuration layer that enables business-led product changes. Documented technical scale includes 30M+ claims processed, 750,000 quotes per day, and 60,000+ claims per day during CAT events.

Duck Creek operates a direct enterprise field sales model with quote-based, multi-year SaaS subscription contracts. Revenue is recurring subscription-based, supplemented by professional services, training (Duck Creek University), and managed service delivery. The company is headquartered in Boston with a regional office in Sydney, and operates across North America, Europe, and APAC, with a recent expansion into the London Market. The company is owned by Vista Equity Partners.

Name

duck creek technologies spain sl.

Legal name

Duck Creek Technologies

Website

https://duckcreek.es

Company type

Private

Operating status

Operating

Short description

Duck Creek Technologies provides an agentic AI platform and SaaS core systems (policy, rating, billing, claims) for 370+ global property and casualty insurance carriers, backed by Vista Equity Partners.

Ownership category

akta.pro rank

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Cloud-native SaaS platform with subscription-based pricing model. Duck Creek OnDemand provides always-current platform with Active Delivery handling infrastructure, environments, maintenance, and release cycle as a managed service.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels9 records

Core offering

Duck Creek Technologies Spain SL provides a cloud-native, agentic AI-enabled SaaS platform purpose-built for property and casualty (P&C) insurance carriers. Its core offerings include Policy Management, Insurance Rating, Insurance Billing, Claims Management, and Send Underwriting systems, delivered as a unified 'Intelligent Core' with continuous cloud delivery and 2,600+ APIs for ecosystem integration. The platform is targeted at enterprise insurance carriers globally and is sold as an enterprise SaaS subscription managed through Duck Creek OnDemand.

Product overview

Duck Creek Technologies offers the Intelligent Core of Insurance, an agentic platform built for global P&C insurance complexity. The platform follows a platform-plus-modules architecture consisting of three main layers: (1) Intelligent Applications including Core products (Policy Management, Insurance Rating System, Insurance Billing, Claims Management, Send Underwriting) and Beyond Core add-ons (Policyholder Portal, Producer Portal, Distribution Management, Loss Control, Embedded Payments, Reinsurance); (2) Agentic AI Platform components (Agentic Orchestrator/MCP, Agentic Intelligence/MCR, Clarity Data Foundation, Cloud Delivery, Integration Hub); and (3) Agentic Applications (Agentic Underwriting Workbench, Agentic First Notice of Loss, Agentic Product Configurator, Document Intelligence AI). Supporting services include Duck Creek University training, Professional Services, and Service Delivery support.

Differentiator

Problem solved

Functional benefit

Brands

• Send Technology: Underwriting technology platform acquired by Duck Creek, forming the agentic underwriting-to-core platform.

Products and services

• Policy Management Software Policy management platform that accelerates product launches through business-led configuration and automated policy workflows, for P&C insurance carriers.
• Insurance Rating System Highly configurable rating engine that delivers accurate pricing, adapts instantly to market changes, and scales seamlessly, processing 750,000 quotes per day for P&C insurance carriers.
• Insurance Billing Software Flexible billing platform that helps insurers get paid faster, streamline customer experiences, improve cash flow, and deliver real-time financial visibility, processing 100+ EFT payments per second.
• Claims Management Software Proven claims solution that reduces leakage, shortens cycle times, and delivers consistent, empathetic experiences across every claim, with 30 Million+ claims processed via Duck Creek OnDemand.
• Send Underwriting Connects underwriting workflows, data, AI, and the Intelligent Core in one intelligent underwriting experience for P&C insurance carriers.
• Agentic Underwriting Workbench Improves underwriting productivity and decision quality through a unified workspace and intelligent workflow automation for P&C insurance underwriters.
• Agentic First Notice of Loss Accelerates claim resolution through intelligent, conversational intake and automated workflow orchestration for P&C insurance claims teams.
• Agentic Product Configurator Accelerates product innovation and reduces time-to-market through low-code, business-led configuration of insurance products.
• Document Intelligence (AI) Transforms unstructured documents into actionable data and automated workflows across the insurance lifecycle using AI/NLP.
• Agentic Orchestrator (MCP) Orchestrates complex insurance outcomes by connecting AI agents, systems, and workflows using Model Context Protocol (MCP).
• Agentic Intelligence (MCR) Transforms data into actionable decisions, recommendations, and next-best-action guidance using Model Context Retrieval (MCR).
• Clarity Data Foundation Unifies enterprise data into a trusted, analytics-ready foundation to drive faster, data-backed decisions for insurance carriers.
• Cloud Delivery Eliminates upgrade cycles and accelerates innovation with a continuously updated, cloud-native SaaS platform including Active Delivery for managed infrastructure and operations.
• Integration Hub Accelerates integrations with insurance-ready APIs and prebuilt connections including geolocation, data pre-fill, MVR, e-signature, payments, and analytics.
• Policyholder Portal Portal for policyholders to manage their policies, view documents, and interact with the insurer.
• Producer Portal Portal for producers and agents to manage their book of business and submissions.
• Distribution Management Manages distribution relationships, onboarding, and commission tracking for agents and brokers.
• Loss Control Manages loss control inspections, risk assessments, and safety programs for insurance carriers.
• Embedded Payments Provides frictionless embedded insurance payment options at the point of sale.
• Reinsurance Manages reinsurance treaties, facultative placements, and ceding processes.
• Professional Services Implementation, consulting, and customization services for Duck Creek platform deployment at insurance carrier customers.

Quantifiable outcome

• 230% ROI driven by improved efficiency and productivity
• +5 more outcomes

Named customers11 records

Segments12 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability9 records

Feature10 records

Partnerships

Four partnerships are on record, tiered core.

• Send TechnologycoreStrategic or Co-development PartnerDuck Creek acquired Send Technology, combining the only agentic underwriting-to-core platform. Send provides underwriting workflow connectivity, data, AI, and underwriting experience integrated into Duck Creek's Intelligent Core.
• Systems IntegratorscoreImplementation/ SI/ Consulting PartnerDuck Creek partners with systems integrators for implementation and deployment of the platform at carrier customers.
• Solution PartnerscoreTechnology or IntegrationSolution partners providing pre-built integrations and complementary capabilities including geolocation, data pre-fill, MVR, e-signature, payments, and analytics.
• Consulting PartnerscoreImplementation/ SI/ Consulting PartnerConsulting partners providing expertise in insurance technology implementation and transformation.

Scale indicators23 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Majesco: P&C and L&H insurance core software vendor with cloud-native P&C Suite. Direct competitor in core modernization for mid-market and regional carriers.
• Insurity: Cloud-based core systems and analytics software for P&C insurers. Competes directly with Duck Creek in policy administration, billing, and claims for mid-market and large carriers.
• Guidewire Software: The leading P&C insurance core platform vendor offering PolicyCenter, BillingCenter, and ClaimCenter. Direct head-to-head competitor in P&C SaaS core platforms for tier-1 carriers globally.
• Sapiens International: Global insurance software provider offering core platforms, reinsurance, and analytics across P&C and L&H. Comparable platform-plus-modules architecture and global carrier footprint.
• CCC Intelligent Solutions: SaaS platform for the P&C insurance economy focused on claims, telematics, and ecosystem connectivity. Comparable in serving large P&C carriers with cloud-native workflow software.
• EIS Group (now part of Majesco): Core insurance platform vendor for P&C, life, and health insurers; competed head-to-head with Duck Creek in cloud-native policy administration before its acquisition by Majesco.

Broad incumbents

• Oracle Insurance: Broader enterprise software incumbent offering insurance policy administration, billing, and analytics as part of a wider financial-services portfolio. Competes on enterprise scale rather than P&C specialization.
• SAP Insurance: Enterprise software incumbent with insurance industry solutions spanning core, finance, and analytics. Less specialized in P&C core than Duck Creek but competes at large enterprise carriers.
• Applied Systems: Leading agency and broker management software platform for the P&C distribution channel. Adjacent but overlapping — addresses the producer/distribution side of the same insurance ecosystem Duck Creek serves via Producer Portal and Distribution Management.
• Verisk: Data, analytics, and specialized software for the insurance industry including claims and underwriting. Comparable buyer and seller relationship to tier-1 P&C carriers, with overlapping analytics and decision-intelligence ambitions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about duck creek technologies spain sl.