atlantic telephone membership

Telecommunications Servicesatmc.net

Atlantic Telephone Membership (FOCUS Broadband) is a North Carolina telephone cooperative delivering fiber and DOCSIS 3.1 internet, video, voice, wireless, and Alarm.com-powered security services to residential and business customers across Eastern North Carolina via six retail locations.

Company typePrivate
Founded-
HeadquartersShallotte, United States
Headcount101–250
GTM typeB2B and B2C
OfferingServices

What atlantic telephone membership does

Atlantic Telephone Membership Corporation (ATMC), doing business as FOCUS Broadband, is a member-owned telecommunications cooperative that provides residential and business communications services across multiple counties in Eastern North Carolina, including Brunswick, Columbus, New Hanover, and Pender. Its service portfolio spans high-speed internet (fiber-to-the-home and DOCSIS 3.1 cable up to 5Gbps), video (digital cable, MergeTV streaming, and resold DIRECTV), residential and business voice (legacy POTS, IP-PBX and hosted voice), mobile wireless, and security and home automation delivered through Alarm.com. The company sells on a no-contract basis with no data caps, operates six retail/customer care locations, and runs a 24/7 support operation across consumer and dedicated business hotlines.

The technology stack is built on a hybrid fiber-coaxial network with DOCSIS 3.1 endpoints and fiber-to-the-home capabilities, augmented by Plume's AI-driven adaptive mesh Wi-Fi (Premium Wi-Fi) and the Alarm.com platform for monitoring, video cameras, and smart-home control. ATMC bundles these layers under the FOCUS Broadband brand alongside a mobile app (iOS/Android) and self-service account portal, while reselling DIRECTV and integrating Fortegra-sourced device insurance. The cooperative structure means it is owned by its members rather than external shareholders, with no venture capital or parent company disclosed.

ATMC generates revenue almost entirely through recurring monthly subscriptions across internet, video, voice, wireless, security monitoring, equipment leasing (gateways, Plume Super Pods) and add-on service plans, with commercial pricing emphasizing no-contract flexibility, bundle discounts (e.g., $10 off internet with DIRECTV), and promotional offers (first wireless line free). Distribution is a direct-to-consumer mix of six retail stores, inside phone sales (888-367-2862), a dedicated business Priority Response Hotline (910-755-2222), and the focusbroadband.com website. The company serves a long-tail base of individual subscribers plus a smaller business class broadband segment, and reports customer-facing operational benchmarks such as same-day business support and a 48-minute residential repair turnaround.

atlantic telephone membership firmographics

Firmographics

Name: atlantic telephone membership
Legal name: Atlantic Telephone Membership Corporation
Website: https://atmc.net
Company type: Private
Operating status: Operating
Headcount range: 101–250 employees
Short description: Atlantic Telephone Membership (FOCUS Broadband) is a North Carolina telephone cooperative delivering fiber and DOCSIS 3.1 internet, video, voice, wireless, and Alarm.com-powered security services to residential and business customers across Eastern North Carolina via six retail locations.
Ownership category
akta.pro rank

atlantic telephone membership industry classification

Industry

Product category: Telecommunications Services
NAICS: Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
SIC: Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)
akta.pro primary industry: Cable Internet ISPs (HFC Retail Providers) (HDAIADAF)

Keywords

Broadband internet services
Fiber optic broadband
Cable television services
Wireless mobile services
Home security monitoring

Where atlantic telephone membership is headquartered

Location

Headquarters

HQ city: Shallotte
HQ country: United States
HQ region: North America

Offices2 records

Markets served

atlantic telephone membership business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

Internet Services: Monthly subscription fees for broadband internet access across multiple speed tiers including fiber and cable DOCSIS 3.1 options. Revenue from equipment leasing (wireless gateways, premium pods).
Video Services: Revenue from traditional digital cable packages, streaming TV services (DIRECTV, MergeTV), and channel subscriptions.
Voice Services: Residential and business phone service subscriptions including long-distance, calling features, and toll-free numbers.
Security & Home Automation: Monthly monitoring fees for security systems, home automation services, and equipment rental or purchase.
Wireless Services: Monthly wireless plans with voice, data, and device financing/insurance options.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Premium Wi-Fi - Adaptive mesh Wi-Fi service
Subscription	Monthly	Security Extended Warranty Plus
Subscription	Monthly	Device Insurance
Other	Pay-as-you-go	Security Service Call Charges
Subscription	Monthly	Wireless Plans
Subscription	Monthly	Toll Control with PIN

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

atlantic telephone membership product offering

Product offering

Core offering

Atlantic Telephone Membership Corporation (ATMC), operating as FOCUS Broadband, delivers high-speed broadband internet via fiber optic and DOCSIS 3.1 cable infrastructure alongside bundled telecommunications services including video/cable TV, residential and business voice, wireless mobile, and Alarm.com-powered home security and automation to residential and business customers in Eastern North Carolina under a cooperative membership model.

Product overview

FOCUS Broadband, operated by Atlantic Telephone Membership Corporation (ATMC), offers a unified telecommunications platform providing internet, video, voice, wireless, and security services primarily in Eastern North Carolina. The core offering is high-speed internet delivered via fiber optic and DOCSIS cable technology, with various speed tiers up to 5Gbps. Premium Wi-Fi (powered by Plume) extends coverage throughout the home as an add-on service. Video services include Digital Cable, MergeTV streaming, FOCUS Broadband TV, and DIRECTV partnership. Home Phone provides residential voice services, while Wireless/Mobile Service offers cellular plans with device options. Security & Home Automation uses Alarm.com for smart home integration. Business services include Business Class Broadband, Managed Services, IP-PBX Voice, Hosted Voice, and Business Security & Surveillance. All services operate under a membership model as a telecommunications cooperative.

Differentiator

Problem solved

Functional benefit

Brands

Premium Wi-Fi: Adaptive mesh Wi-Fi system powered by Plume technology providing whole-home coverage, security, and parental controls.
MergeTV
Security by FOCUS Broadband
Lifeline Match

Products and services

Internet Service High-speed broadband internet delivered over fiber optic and DOCSIS cable networks with multiple speed tiers up to 5Gbps, no contracts, no data caps, and no shared bandwidth, for residential and business subscribers.
Premium Wi-Fi Adaptive mesh Wi-Fi service powered by Plume that delivers whole-home coverage, eliminates Wi-Fi dead zones, and adds parental controls, network security, and access to the Plume Home App for residential internet subscribers.
Digital Cable Traditional cable television service delivered via cable box, providing access to favorite programs across multiple channel packages for residential subscribers.
MergeTV Streaming TV service that delivers the channel lineup over a smart TV or streaming device, removing the need for a traditional cable box for residential subscribers.
FOCUS Broadband TV FOCUS Broadband-branded television offering with multiple channel packages and streaming options for residential subscribers.
Home Phone Residential telephone service featuring voicemail, call forwarding, call waiting, caller ID, and international calling options for households.
Wireless/Mobile Service Mobile wireless service providing unlimited voice and data plans with 5G/4G/LTE connectivity and optional Fortegra device insurance for residential customers.
Security & Home Automation Home security and automation service with professional monitoring, video doorbells, security cameras, and smart-home controls managed through the Alarm.com mobile app for residential customers.
Business Class Broadband Business-grade internet service with same-day support, one-hour guaranteed callback via a dedicated Priority Response Hotline, and 24/7/365 availability for business customers.
Managed Services Business managed services including data protection and restoration solutions for small and mid-sized business customers.
IP-PBX Voice On-premises IP-PBX business voice system for managing enterprise phone systems across business locations.
Hosted Voice Cloud-based hosted voice solution delivering business phone system capabilities without on-premises PBX hardware.
Business Security & Surveillance Security and surveillance solutions for business properties, including monitoring services and tailored security plans.
DIRECTV Satellite and streaming TV service offered through a DIRECTV partnership, including the DIRECTV Gemini device, Cloud DVR, and voice control via Google Gemini, available with bundle discounts on internet.

Quantifiable outcome

Service repair completed within 48 minutes of call
+1 more outcomes

Companies that use atlantic telephone membership

Customer profile

Named customers8 records

Segments2 records

Ideal customer profiles2 records

atlantic telephone membership technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature3 records

atlantic telephone membership partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core and minor.

Plume (HomePass)coreTechnology or IntegrationPlume provides the AI-driven Premium Wi-Fi mesh technology powering FOCUS Broadband's whole-home Wi-Fi service. The partnership enables adaptive bandwidth allocation, cybersecurity protection, and parental controls through the Plume Home app.
DIRECTVcoreChannel Partner/ Reseller/ DistributorDIRECTV partnership allows FOCUS Broadband to offer DIRECTV streaming and satellite TV services with bundle discounts ($10 off internet with DIRECTV signup).
Alarm.comcoreTechnology or IntegrationAlarm.com provides the security and home automation platform for FOCUS Broadband's Security & Home Automation service, including mobile app control, professional monitoring integration, and smart device management.
FortegraminorOthersFortegra provides optional wireless device insurance covering accidental damage, theft, loss, mechanical failure, and manufacturer defects for FOCUS Broadband wireless customers.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

atlantic telephone membership competitors and assessment

Company assessment

Broad incumbents

Lumen Technologies (Quantum Fiber): Lumen operates the Quantum Fiber brand offering symmetric multi-gig internet over FTTH in select U.S. markets, alongside enterprise services. Comparable as a wireline carrier bundling fiber internet with voice/business services competing in the same U.S. ISP market.
Comcast Xfinity: Xfinity is the largest U.S. cable operator offering internet, video, voice, home security (Xfinity Home), and mobile bundles. It is structurally comparable to FOCUS Broadband's five-service positioning at significantly larger scale and competes wherever its footprint reaches the Carolinas.
Spectrum (Charter Communications): Spectrum is the largest cable ISP in the U.S., delivering internet, video, voice, and mobile over HFC and fiber plant. It is the most direct large-scale competitor to FOCUS Broadband's cable-internet-plus-bundle model, though it operates nationally rather than in a single rural region.
Verizon Fios: Verizon Fios is a national fiber ISP delivering gigabit internet, video, and voice bundles over FTTH. While its footprint is primarily Northeast, it is structurally comparable as a fiber-based bundle provider competing for similar residential and SMB segments.
Cox Communications: Cox is a large privately-held cable operator offering internet, video, voice, and smart-home services over HFC and fiber. Its bundle strategy and residential/SMB focus are closely comparable to FOCUS Broadband, though its footprint is concentrated in other U.S. regions.
AT&T Fiber: AT&T is the incumbent telco and a major fiber ISP offering internet, voice, and wireless across the U.S., including expansion into Carolinas. It competes head-on for FOCUS Broadband's residential and business broadband customers where its footprint overlaps Eastern NC.

Direct peers

Lumos (formerly NorthState Communications): Lumos is a fiber-to-the-home provider serving North Carolina and other Mid-Atlantic markets with gigabit internet, video, voice, and business services. Closely comparable to FOCUS Broadband in product set and Southeastern U.S. focus.
Frontier Communications: Frontier is a fiber-and-copper ILEC aggressively transitioning to FTTH in the Eastern U.S., offering internet, voice, and business services. Comparable to FOCUS Broadband as a wireline carrier moving from legacy copper/HFC toward full fiber to compete for residential and SMB customers.
SkyBest Communications (SkyLine Telephone Membership Corp): SkyBest is a rural telephone cooperative in North Carolina providing internet, video, voice, and wireless with gigabit-capable plant. Highly comparable to FOCUS Broadband as a member-owned regional broadband cooperative operating in the same state and adjacent markets with similar size and product mix.

Emerging players

Brightspeed: Brightspeed is a fiber overbuilder formed from Lumen's ILEC assets, aggressively deploying FTTH in the Carolinas and other Mid-Atlantic/Southeast markets. It is a credible emerging direct threat to FOCUS Broadband's footprint as it pursues residential and SMB broadband with gig+ fiber.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

atlantic telephone membership financial estimates

Financial estimate

Revenue estimate

Valuation estimate

atlantic telephone membership leadership team

Management profile

Number of profiles

Profiles1 record

atlantic telephone membership funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

atlantic telephone membership M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about atlantic telephone membership

What does atlantic telephone membership do?

Is atlantic telephone membership a public or private company?

atlantic telephone membership is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was atlantic telephone membership founded?

atlantic telephone membership was founded in -1. It employs 101 to 250 people.

Where is atlantic telephone membership based?

atlantic telephone membership is headquartered in Shallotte, United States, in the North America region.

How does atlantic telephone membership make money?

Five revenue lines are on record. Internet Services are the primary driver. The others are video Services, voice Services, security & Home Automation and wireless Services.

Who are atlantic telephone membership's main competitors?

Broad incumbents on record are Lumen Technologies (Quantum Fiber), Comcast Xfinity, Spectrum (Charter Communications), Verizon Fios, Cox Communications and AT&T Fiber. Direct peers are Lumos (formerly NorthState Communications), Frontier Communications and SkyBest Communications (SkyLine Telephone Membership Corp). Brightspeed is listed as an emerging player.

Does atlantic telephone membership have an API?

No public API is recorded for atlantic telephone membership.

What industry is atlantic telephone membership in?

atlantic telephone membership's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIADAF, Cable Internet ISPs (HFC Retail Providers). Its NAICS code is 517111 and its SIC code is 4813.