What free-com solutions does

free-com solutions GmbH is a private Austrian software and services company founded in 2000. It develops software that digitizes and automates document-driven processes for mid-sized and large enterprises, with primary markets in Austria, Germany, and Switzerland and reported deployments in the United States and other European countries.

Its portfolio centers on intelligent incoming invoice processing and configurable approval workflows, including smart INVOICE, smartWorkflow, document recognition, expense management, order processing, and B2B customer portals. Underlying capabilities include OCR, machine learning, AI-supported extraction and interpretation, automated compliance checks, and workflow automation. The solutions process structured and unstructured formats such as ZUGFeRD, XRechnung, XML, PDF, and paper scans, and support SAP, BMD, DATEV, Dynamics 365, Oxaion, Microsoft 365, and SharePoint, with cloud and on-premise deployment options.

The company monetizes software through cloud subscriptions and on-premise licenses, supplemented by implementation, system-integration, and digital-transformation consulting. It uses a sales-led, direct enterprise model centered on personalized consultation, software demonstrations, and tailored implementation projects. Specific price tiers, contract values, revenue, and headcount are not publicly disclosed; available information indicates customized, quote-based pricing.

Name

free-com solutions

Legal name

free-com solutions GmbH

Website

https://free-com.eu

Company type

Private

Founded year

2000

Operating status

Operating

Short description

free-com solutions develops AI-supported document-processing and workflow-automation software for mid-sized and large enterprises, integrating OCR, machine learning, SAP, Microsoft 365, SharePoint, and other ERP systems, with cloud and on-premise deployment and implementation services.

Ownership category

akta.pro rank

Product category

Document Process Automation Software

NAICS

Software Publishers (513210), Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)

akta.pro secondary industries

Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), Low-Code/No-Code Application Platforms (HDAEAKAA), Enterprise Application UX, Portals & Low-Code Extensions (BPAEAGAM)

Keywords

• Document process automation
• Invoice processing software
• Enterprise content management
• Digital approval workflows
• Audit-proof archiving

Headquarters

HQ city

Breitenfurt Bei Wien

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses/SaaS Subscriptions: The company offers both cloud-based SaaS solutions and on-premise deployment options. Cloud solutions are delivered as subscription services from European data centers. The company emphasizes flexibility allowing migration between cloud and on-premise at any time.
2. Implementation and Consulting Services: Professional services for solution implementation, system integration with ERP systems (SAP, BMD, DATEV, Dynamics 365), and consulting for digital transformation projects.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

free-com solutions develops and sells software for digitalizing and automating document-driven business processes, including AI-powered incoming invoice processing (smart INVOICE), digital approval workflows (smartWorkflow), travel expense management (smartExpense), order processing (smart ORDER), and audit-proof electronic archiving (AuditProof eArchive). Solutions are delivered as cloud SaaS or on-premise deployments with native integrations to SAP, Microsoft 365/SharePoint, and other ERP systems, targeting mid-market and enterprise customers primarily in the DACH region.

Product overview

free-com solutions offers a modular document-driven business process automation platform consisting of core products (smart INVOICE, smartWorkflow, smartExpense/smartTravel, smart ORDER) supplemented by industry-specific integrations (SAP, Microsoft 365/SharePoint) and Power Platform customization. The portfolio centers on intelligent invoice processing with AI-powered OCR and data extraction, digital approval workflows, travel expense management, and audit-compliant archiving. Solutions are available as cloud SaaS (from approximately 10 invoices/day) or on-premise, supporting all common invoice formats (ZUGFeRD, XRechnung, PDF, paper) and integrating with major ERP systems (SAP, BMD, DATEV, Dynamics 365, Oxaion). Additional modules extend the platform into contract management, quality handbooks, and custom applications via Microsoft Power Platform.

Differentiator

Problem solved

Functional benefit

Brands

• smartWorkflow: Digital approval workflow solution for document-driven processes including invoice approval, expense reporting, and general document management.
• smart INVOICE
• AuditProof eArchive
• smartExpense
• smart ORDER

Products and services

• smart INVOICE AI-powered incoming invoice processing solution with automated data extraction, flexible approval workflows, and intelligent document recognition for all common invoice formats including ZUGFeRD, XRechnung, PDF, and paper scans.
• smartWorkflow Digital approval workflow solution enabling transparent, location-independent approval processes with integrated document display, chat functions, and comprehensive audit trail documentation.
• smartExpense (Travel Expense Reporting) Digital travel expense and expense reporting solution with automatic data extraction from receipts, currency and country recognition, mileage calculation, and digital approval workflows.
• Smart Document Recognition (Automatische Belegerkennung) Automatic document recognition solution using OCR, machine learning, and AI to analyze, classify, and extract relevant information from various document types including delivery notes, orders, and company documents.
• smart ORDER Intelligent order processing solution with automated order data extraction from emails, automatic transfer to B2B platforms, and booking bot functionality for streamlined order workflows.
• B2B Customer Portal B2B customer portal solution for comprehensive customer service, order tracking, and communication - exemplified by MMK Digital portal for Mayr-Melnhof Karton winning PPI Award.
• AuditProof eArchive Audit-proof electronic archiving solution for SharePoint/Microsoft 365 that converts the platform into a compliant eArchive meeting GoB requirements for Austria and Germany (IDW PS880), with automatic monitoring, digital signatures, and timestamps to ensure document integrity and compliance.
• Dokumentenmanagement & ECM with SharePoint/Microsoft 365 Document management and Enterprise Content Management (ECM) solution built on Microsoft 365 and SharePoint platform.
• Spoodle (Appointment Coordination) Appointment coordination solution for scheduling and managing meeting appointments.
• Contract Management with M365/SharePoint (Vertragsmanagement) Contract management solution for Microsoft 365/SharePoint enabling organized contract administration and tracking.
• Quality Handbook with M365/SharePoint (Qualitätshandbuch) Quality management handbook solution for Microsoft 365/SharePoint supporting quality documentation and compliance processes.

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature6 records

Partnerships

One partnership is on record.

• Overlap GmbHminorImplementation/ SI/ Consulting PartnerWebsite development and implementation partner responsible for the free-com website design and technical implementation. Located in Vienna, Austria.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• ABBYY: Global IDP specialist providing OCR, document capture, and intelligent data extraction technology. Competes directly in the AI-powered document recognition and intelligent invoice processing space.
• Kofax (Tungsten Automation): Major IDP/intelligent automation vendor offering document capture, OCR, and workflow automation. Competes in enterprise document processing with overlapping invoice automation and compliance archiving capabilities.
• DocuWare: German-based document management and workflow automation vendor serving mid-market and enterprise. Direct competitor in DACH region with overlapping customer segments (finance/accounting) and similar cloud + on-premise deployment model.
• Mindbreeze: Austrian insight engine/IDP company based in Linz. Direct regional competitor with similar AI-powered document analysis capabilities, Austrian/DACH market focus, and overlapping enterprise customer segments.
• xSuite: German P2P/invoice automation specialist with deep SAP integration focus. Closest direct competitor given SAP-centric positioning, similar customer base in DACH mid-market/enterprise, and overlapping invoice processing product offering.
• Esker: French-headquartered global document process automation vendor covering P2P and O2C. Direct competitor in invoice automation and approval workflows with comparable SaaS model and enterprise customer targeting.

Broad incumbents

• Hyland: Large content services and IDP vendor (owner of Brainware). Offers document capture and intelligent automation as part of broader content services platform; competes in enterprise accounts with overlapping document processing capabilities.
• OpenText: Global ECM/document management giant. Offers overlapping document management, archiving, and workflow capabilities as part of a broader enterprise content portfolio, but does not specialize in free-com's mid-market P2P invoice niche.

Emerging players

• Hypatos: Europe-based AI-powered IDP/autonomous document processing vendor. Competes in AI-driven invoice and document processing with deep-learning approach; emerging challenger in same space as free-com's smart INVOICE.
• Circula: German-based expense management software vendor. Overlaps with free-com's smartExpense/smartTravel product offering, targeting similar DACH mid-market companies with digital expense reporting workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/free-com-solutions-gmbh

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about free-com solutions