dejohn funeral homes and crematory

What dejohn funeral homes and crematory does

DeJohn Funeral Homes and Crematory is a third-generation, family-owned death care provider operating four physical funeral home locations across Northeast Ohio (Willoughby Hills, Chesterland, South Euclid, and Chardon), serving the Cuyahoga, Lake, and Geauga county markets. The company delivers a full continuum of death care services including traditional burial, cremation with in-house crematory operations at the Chardon facility, non-religious Celebration of Life services, immediate-need arrangements, and pre-planning backed by preneed life insurance products underwritten by Global Atlantic Financial Group. Ancillary offerings include grief counseling (Bereavement Coaching at $80 per 60-minute session and Reiki at $60 per 45-minute session), certified therapy dog visits (Gio and Bodhi), pet loss services via the DeJohn Pet Services sub-brand, headstones and monuments, veterans memorial care, and green/burial options.

The underlying technology stack is light-touch and largely outsourced: the website and obituary platform are operated by Tukios, online arrangement planning is delivered through Planare (passare.com), payments flow via Clover with a 3% credit-card surcharge, life-insurance assignments are processed through ClaimCheck (3.75% fee), financing is provided by Family Shield Credit (up to 60 months), digital forms are signed via SignNow, and merchandise is fulfilled through Batesville catalogs and a Memorial Store (dejohncares.memorialstores.com). There is no proprietary software, AI/ML capability, or developer-facing API; the in-house crematory and 24/7 phone availability constitute the principal operational differentiators.

The revenue model is multi-stream: one-time service fees for funeral, cremation, and ceremonies; hardware/merchandise margin on caskets, urns, vaults, and monuments sourced through Batesville and Memorial Store; recurring/subscription economics from preneed life insurance assignments that lock in future revenue; and incremental professional-services revenue from grief counseling and Reiki. Distribution is direct-to-consumer via the four physical locations, the four published phone lines, and online arrangement tools, with referral partnerships into hospitals, hospices, and nursing homes. The customer base is families and individuals at point of need or pre-planning, plus a veterans sub-segment; there are no enterprise or B2B anchor customers. All units are in USD and the company remains privately held with full family ownership and no external capital.

Name

dejohn funeral homes and crematory

Legal name

DeJohn Funeral Homes and Crematory

Website

https://dejohncares.com

Company type

Private

Operating status

Operating

Short description

DeJohn Funeral Homes and Crematory is a family-owned, third-generation death care provider operating four funeral home locations in Northeast Ohio, offering traditional burial, in-house cremation, pre-planning, grief support, and pet loss services to families in Cuyahoga, Lake, and Geauga counties.

Ownership category

akta.pro rank

Product category

Funeral and Cremation Services

NAICS

Funeral Homes and Funeral Services (812210)

akta.pro primary industry

Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI)

akta.pro secondary industry

Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL)

Keywords

• Funeral services
• Cremation services
• Death care
• Pre-planning services
• Grief counseling

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Funeral & Cremation Services: Core revenue from traditional burial, cremation with or without ceremony, and non-religious services. Includes transport, embalming, arrangement services, obituary preparation, and ceremony hosting.
2. Merchandise Sales: Sale of caskets, urns, burial vaults, headstones, monuments, and memorial markers. Products sourced through Batesville and online memorial stores.
3. Pre-Need/Pre-Arrangement Planning: Life insurance and payment plans for advance funeral planning, providing guaranteed pricing and peace of mind for consumers. Partnered with Global Atlantic Financial Group.
4. Grief Support Services: Bereavement coaching and Reiki services offered at Willoughby Hills and Chesterland locations for additional revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

DeJohn Funeral Homes and Crematory provides funeral, cremation, memorial, and pre-planning services to families in Northeast Ohio across four physical locations (Willoughby Hills, Chesterland, South Euclid, and Chardon). Core offerings include traditional burial, cremation with an in-house crematory, celebration of life and non-religious ceremonies, veteran honors, pet loss services, merchandise such as caskets and urns, and grief support including bereavement coaching and Reiki.

Product overview

DeJohn Funeral Homes and Crematory operates as a family-owned funeral home providing a comprehensive suite of death care services across four Northeast Ohio locations (Willoughby Hills, Chesterland, South Euclid, and Chardon). The core offerings center on traditional burial, cremation with in-house crematory, and celebration of life services. Additional services include pre-planning and immediate need arrangements, grief support counseling, certified therapy dogs (Gio and Bodhi), pet services via DeJohn Pet Services, veterans memorial care, and financing options. The company also operates community programs including the Ross Sr. & Carmella DeJohn Memorial Scholarship (established 1993, 10 annual $1,000 scholarships) and Stockings for Soldiers (annual program since 2010). Merchandise includes caskets, urns, and monuments through partnerships with Batesville and Memorial Store.

Differentiator

Problem solved

Functional benefit

Brands

• DeJohn Pet Services: Pet services offered by DeJohn Funeral Homes for families who have lost beloved pets

Products and services

• Traditional Burial Services Full-service traditional burial for families, including pre-service preparation, casket selection, visitation arrangements, funeral ceremonies, and burial coordination.
• Cremation Services Cremation with or without ceremony, performed in DeJohn's in-house crematory so the loved one never leaves the funeral home's care. Includes cremation urns, scattering, burial, or entombment options.
• Celebration of Life Services Non-traditional personalized ceremonies for families who prefer not to have a conventional funeral, reflecting any aspect of the loved one's life and personality.
• Immediate Need Services 24/7 responsive funeral arrangement services following a death, including body transport, death certificate obtaining, obituary preparation, and service coordination.
• Pre-Planning Services Advance funeral planning services allowing individuals to arrange and pre-fund their funeral through life insurance and payment plans, with collaboration from Global Atlantic Financial Group.
• Grief Support and Counseling Professional grief support services including 60-minute Bereavement Coaching sessions ($80) and 45-minute Reiki healing sessions ($60), offered at Willoughby Hills and Chesterland locations.
• Bereavement Support Group Multi-session supportive series for those who have lost a loved one, meeting at DeJohn Funeral Home in Willoughby Hills.
• DeJohn Pet Services Specialized pet care and pet loss support services operated as a sub-brand, providing compassionate assistance for families dealing with the loss of a pet.
• Headstones, Monuments and Memorial Markers Granite headstones, bronze grave markers, and custom memorial inscription services, with free quotes available.
• Food and Beverage Services Catering services for funeral receptions, ranging from light refreshments to an open bar or full catered meals.
• Green Funerals Environmentally friendly funeral options featuring 100% biodegradable caskets and urns, no embalming or chemicals, natural fiber clothing, and locally grown organic flowers.
• Veteran Honors Services Military burial honors and veteran funeral services coordinated through membership in the Veterans & Family Memorial Care provider network.

Quantifiable outcome

• Over $40,000 in scholarships awarded to local students since 1993
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Tukios, Inc.coreTechnology or IntegrationTukios provides website platform, obituary management, and digital arrangement tools for DeJohn Funeral Homes. They operate the website infrastructure and associated services including privacy policies and terms of use.
• ClaimCheckcoreTechnology or IntegrationClaimCheck processes and expedites life insurance claim payments for DeJohn customers. They charge a 3.75% processing fee deducted from the insurance assignment total.
• Veterans & Family Memorial CareminorChannel Partner/ Reseller/ DistributorNational provider network for veterans memorial care. DeJohn is a member, enabling them to serve veterans and their families with appropriate honors and benefits.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• McGorray-Hanna Funeral Homes: Long-established family-owned funeral home group serving the Cleveland/Northeast Ohio market with multiple locations. Most directly comparable to DeJohn on geography, family-ownership model, and multi-location independent operation.
• A. Ripepi & Sons Funeral Home: Multi-generational family-owned funeral home serving Cleveland's western and southern suburbs. Comparable to DeJohn in legacy, multi-location independent structure, and full-service death care offerings.
• Busch Funeral and Crematory Services: Cleveland-area independent funeral home and crematory provider operating multiple Northeast Ohio locations. Comparable in scale, geographic focus, and service mix including in-house cremation capabilities.
• Corrigan Craciun Funeral Home: Independent family-owned funeral home in the Cleveland area offering traditional burial, cremation, and pre-planning services. Closely matches DeJohn on family-ownership structure and product/service breadth.
• All Cleveland Cremation: Cleveland-area direct cremation provider focused on simplified cremation packages. Represents a leaner, cremation-first competitive alternative within DeJohn's core geography.

Broad incumbents

• StoneMor Partners: Public death-care company operating cemeteries and funeral homes nationwide. Provides a benchmark for the broader death-care services industry economics and pricing dynamics affecting regional independents.
• Foundation Partners Group: PE-backed multi-brand funeral and cemetery operator actively acquiring independent funeral homes across the U.S. Most relevant broad incumbent shaping the roll-up dynamics in DeJohn's regional market.
• Service Corporation International: Largest North American funeral services operator (Dignity Memorial brand) with thousands of locations. Represents the dominant scale incumbent whose acquisition activity directly affects DeJohn's competitive and acquisition landscape.

Others

• Passare: Online funeral arrangement and planning platform used by DeJohn (and hundreds of other funeral homes) to digitize the pre-need and at-need arrangement workflow. Comparable as the technology backbone serving the modern independent funeral home segment.
• Batesville: Leading manufacturer and supplier of burial caskets, cremation urns, and related products — and DeJohn's merchandise partner. Comparable as a key ecosystem participant whose pricing and product mix influence independent funeral home merchandise margins.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dejohn-funeral-homes-and-crematory

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about dejohn funeral homes and crematory