claims adjusters 411

What claims adjusters 411 does

Claims Adjusters 411, Inc. is a privately held Tennessee corporation headquartered in Knoxville that operates a nationwide network connecting insurance companies with licensed independent claims adjusters. Its primary function is claims assignment for property and casualty claims, with insurers able to submit assignments through a 24/7 phone and email service and adjusters able to manage availability, credentials, communications, and assignments through an online roster. The adjuster application is free but requires screening, supporting documentation, licenses, certifications, payroll paperwork, and a valid driver's license before activation.

The company's core technology is an in-house-built roster database in which adjusters manage their profiles, receive and work claims, map assignments, and communicate with managers and support. It also uses Appogy for adjuster signup and SurveyMonkey for availability, qualification, and deployment-status surveys. Its go-to-market motion combines direct sales to insurance-company clients with a marketing affiliate program under which partners receive percentage commissions for recruiting new accounts. No public pricing is disclosed for insurance clients, and adjuster membership is free; the disclosed revenue mechanism is facilitation of claim assignments rather than membership subscription revenue.

Name

claims adjusters 411

Legal name

CLAIMS ADJUSTERS 411, INC

Website

https://claimsadjusters411.com

Company type

Private

Operating status

Operating

Short description

Claims Adjusters 411 connects insurance companies with licensed independent adjusters for property and casualty claims through a nationwide roster, 24/7 assignment service, and proprietary claims-management database for rapid routine and catastrophe deployment. It serves insurers and adjusters nationwide.

Ownership category

akta.pro rank

Product category

Independent Claims Adjusting Network

NAICS

Claims Adjusting (524291)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Catastrophe Claims & Loss Adjustment Services (FSAOACAO)

Keywords

• Independent claims adjusting
• Insurance claims network
• Adjuster roster management
• Catastrophe claims deployment
• Claims assignment services

Headquarters

HQ city

Knoxville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Claims Assignment Services: The company connects insurance companies with independent claims adjusters and earns revenue by facilitating claims assignments. Insurance company clients contact the company to assign claims to adjusters in their network.
2. Marketing Commissions: The company pays marketing commissions to affiliates who help recruit new insurance company accounts. Commissions are paid on a percentage basis varying by involvement level.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Claims Adjusters 411 operates a nationwide network connecting insurance companies with independent claims adjusters. The company maintains an in-house roster database where adjusters manage their profiles, credentials, licenses, and certifications, while insurance clients assign claims via a 24/7 phone hotline and email to qualified adjusters in specific geographic areas. The platform supports both routine claims handling and rapid catastrophe (CAT) deployment across the United States.

Product overview

Claims Adjusters 411 operates as a nationwide network connecting independent insurance claims adjusters with insurance company clients. The core offering consists of the Adjuster Roster Database, an in-house built platform enabling adjusters to manage their profiles, receive claims, and track their work. Supporting services include 24/7 claims assignment capabilities, a Marketing Contacts Program offering commission-based recruitment of new accounts, and an Adjuster Survey System for availability and qualification management. The platform uses third-party tools including SurveyMonkey for surveys and Appogy for the signup application process.

Differentiator

Problem solved

Functional benefit

Products and services

• Adjuster Roster Database
• Claims Assignment Services 24/7 claims assignment service allowing insurance companies and clients to assign claims to qualified, licensed independent adjusters via phone (1-800-421-0679) or email ([email protected]). Covers routine property and casualty claims and catastrophe surge deployment nationwide.
• Adjuster Survey System SurveyMonkey-based survey system that allows adjusters to update their availability, qualifications, experience, and deployment status, including general availability surveys, area-specific need notifications, and field or desk deployment opportunity surveys.

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Marketing AffiliatesminorGTM or Marketing PartnerIndependent marketers and contacts who help recruit new insurance company clients to the Claims Adjusters 411 network. Partners earn commission on a percentage basis for any claims received from new accounts they help recruit. Partners can also choose to work claims from their recruited accounts in their local area.

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• Eberl Claims Service: Independent claims adjusting firm providing daily and CAT claim handling for insurers across the U.S. Closely comparable to CA411's model of routing independent adjusters to insurance company clients.
• Engle Martin & Associates: Independent adjusting firm handling property and casualty claims for insurers, with a stated focus on rapid adjuster deployment. Comparable in service scope and customer base to CA411.
• Adjusters International: National independent adjusting firm providing claims services to insurers and policyholders, including CAT response. Comparable adjuster network and service model.
• Pilot Catastrophe Services: Specialist in CAT response and independent adjuster deployment for insurers. Highly comparable to CA411's CAT deployment focus and adjuster-rostering model.
• Alacrity Solutions: Independent claims adjusting and management services firm serving P&C insurers with daily and catastrophe claims handling. Direct competitor in the same adjuster-deployment category.

Emerging players

• Snapsheet: InsurTech platform that uses technology to streamline auto and property claims appraisal and assignment, increasingly competing with traditional independent adjuster networks. Represents the tech-enabled evolution of CA411's market.
• ClaimLogiq: Tech-driven claims management and integrity platform serving insurers, with adjuster-network and routing capabilities. Adjacent competitor as insurers seek digital-first alternatives to traditional IA firms.

Broad incumbents

• Sedgwick: Global claims management and loss adjusting firm with deep insurer relationships and a large independent adjuster roster. Overlaps with CA411 on P&C claim assignment and CAT deployment, but at vastly larger scale.
• Crawford & Company: One of the world's largest independent claims management and adjuster firms, serving P&C insurers with both routine and CAT claims handling. Directly comparable to CA411's core service of deploying independent adjusters to insurers nationwide.
• Guidewire Software: Major insurance core systems and claims management platform vendor. Comparable only as the broader ecosystem context in which independent adjuster networks operate; not a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/claims-adjusters-411-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about claims adjusters 411