What repairwise does

RepairWise, Inc. is a Menlo Park, California-based private company that operates a remote diagnostics and repair marketplace for electric vehicles. Its core technology connects to vehicles via encrypted manufacturer links and runs diagnostics using Tesla's proprietary service software licensed from Tesla, enabling comprehensive vehicle health assessments—including battery health, fault detection, and warranty status—without requiring a physical shop visit. The platform extends to other connected EV brands such as Rivian, VinFast, and GMC.

The product surface is built on a freemium, product-led growth model. A free Health Check tier delivers battery capacity scoring, issue detection, and maintenance recommendations; a paid Diagnostics tier (priced at $19.95) adds expert issue review, instant online repair quotes, scheduling, a RepairWise Concierge (master-technician guidance), and access to a vetted network of partner repair shops. Sub-brands Fixlane (consumer app) and Expert Assist (SMS consultation tooling for partner shops) segment the consumer and shop-side experiences. Distribution is digital-first (web at repairwise.pro and fixlane.com, plus iOS/Android apps) supplemented by a partner repair-shop network covering 500+ U.S. cities, with content marketing, SEO, and social channels driving acquisition.

Revenue is generated from per-diagnostic fees on the Diagnostics tier and from transaction fees or commissions on repairs booked through the partner-shop marketplace. Customer segments are individual EV owners (primary) and independent repair shops (channel partner). The company has not disclosed venture funding, M&A activity, or a management roster in the source data; ownership appears to be founder/private, with brand partnerships in place with Crash Champions, DIMO, and XCare.

Name

repairwise

Legal name

RepairWise, Inc.

Website

https://repairwise.pro

Company type

Private

Operating status

Operating

Short description

RepairWise is a Menlo Park-based marketplace that provides remote EV diagnostics, battery health assessments, and repair shop scheduling for Tesla and other connected vehicle owners across 500+ U.S. cities, monetized via per-diagnostic fees and partner-shop commissions.

Ownership category

akta.pro rank

Product category

Remote Vehicle Diagnostics & Repair Services

NAICS

Automotive Mechanical and Electrical Repair and Maintenance (81111), All Other Automotive Repair and Maintenance (811198), Specialized Automotive Repair (811114)

SIC

Services-Automotive Repair, Services & Parking (7500), Services-Testing Laboratories (8734)

akta.pro primary industry

Vehicle Diagnostics & Fault Code Scanning Services (TLAKANAA)

akta.pro secondary industries

Battery & EV/Hybrid Preventive Maintenance (Battery Health/High-Voltage Inspection) (TLAKAGAJ), Preventive Maintenance & Inspections (Oil, Fluids, Tune-Ups) (TLAKAAAB), Battery Pack Repair/Remanufacturing & Module/Cell Replacement (TLAKAMAB)

Keywords

• Remote EV diagnostics
• Battery health assessment
• EV repair marketplace
• Vehicle repair scheduling
• Connected car services

Headquarters

HQ city

Menlo Park

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Diagnostic Services: Customers pay for remote diagnostic services - $19.95 for comprehensive Diagnostics tier (includes all Health Check features plus priority support, expert issue review, instant online scheduling, holistic diagnostic, access to RepairWise Shops, transparent repair quotes, concierge service, customizable service plans, dedicated technician). Free Health Check tier available for basic battery assessment.
2. Partner Shop Referrals: RepairWise finds customers for partner repair shops, saving them marketing costs. Revenue derived from transaction fees or commissions on repairs booked through the platform. Shops gain access to new EV customer base through the marketplace.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

RepairWise provides remote EV diagnostics, battery health assessments, and instant online repair quotes for Tesla and other connected vehicles, then matches customers with vetted partner repair shops across 500+ U.S. cities. Customers access a free Health Check for basic battery assessment or pay $19.95 for comprehensive Diagnostics including expert issue review, concierge-guided scheduling, and customizable service plans. The platform connects vehicles via encrypted manufacturer connections using Tesla-licensed proprietary diagnostic software.

Product overview

RepairWise is a marketplace platform for EV diagnostics and repair services. The core product consists of a free Health Check (providing battery health assessment and maintenance recommendations) and a $19.95 Diagnostics service (adds priority support, expert review, and access to a network of vetted repair shops). The platform connects electric vehicle owners with qualified repair shops through encrypted manufacturer connections, enabling remote diagnostics, instant online quotes, and seamless scheduling. Additional offerings include Fixlane (application platform) and Expert Assist (SMS consultation service for repair shops). RepairWise specializes in serving brands including Tesla, Rivian, VinFast, and GMC, with services available in over 500 cities.

Differentiator

Problem solved

Functional benefit

Products and services

• Health Check A free vehicle health assessment for electric vehicles providing battery health check, battery capacity score, warranty status, issue detection, and maintenance recommendations. Designed for EV owners without known issues who want peace of mind or pre-purchase buyers evaluating a used vehicle.
• Diagnostics A $19.95 comprehensive diagnostic service that includes all Health Check features plus priority customer support, expert issue review, instant online scheduling, holistic diagnostic, access to RepairWise Shops, transparent repair quotes, RepairWise Concierge, customizable service plans, and dedicated technician assistance. Built for EV owners facing specific issues who need expert diagnosis and guided repair scheduling.
• Fixlane App Platform The Fixlane-branded mobile and web application operated by RepairWise, Inc., providing the user-facing interface for diagnostic services, repair quotes, and shop scheduling across connected electric vehicles.
• Expert Assist An SMS-based consultation service for partner repair shops that handles transactional consultation intake, case updates, and billing confirmations. Built for independent repair shops enrolled through expert-assist.fixlane.app to coordinate EV repair cases sourced from the RepairWise marketplace.

Quantifiable outcome

• Customer saved over $1500 on repair with 20-minute resolution without shop visit
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Crash ChampionsminorChannel Partner/ Reseller/ DistributorCollision repair chain featured as trusted brand partner on RepairWise platform. Crash Champions provides body repair services through the RepairWise marketplace for customers requiring collision work on connected vehicles.
• DIMOminorGTM or Marketing PartnerConnected vehicle data platform partnership. DIMO enables vehicle data connectivity for RepairWise's remote diagnostic services, allowing encrypted access to vehicle telematics for health assessments.
• XCareminorGTM or Marketing PartnerAutomotive service brand partnership for extended protection and vehicle service contracts. XCare provides warranty and service contract options accessible through RepairWise platform for EV owners.
• Partner Repair ShopscoreChannel Partner/ Reseller/ DistributorNetwork of independent repair shops enrolled as partners through expert-assist.fixlane.app. Shops gain access to remote diagnostics, customer acquisition, EV repair plans, and parts ordering capabilities. RepairWise finds customers for partners, saving them marketing costs.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Openbay: Openbay is an online automotive service marketplace that lets consumers receive repair quotes from local shops and book appointments online. Comparable to RepairWise's online quoting + shop-scheduling marketplace layer for vehicle owners.
• Wrench: Wrench is a mobile car repair service platform that brings mechanics to the customer's location for repair and maintenance. Comparable to RepairWise's at-home convenience layer and marketplace-to-shop routing model.
• RepairPal: RepairPal is an auto repair marketplace that provides upfront pricing estimates and connects consumers with vetted local repair shops. It is a direct marketplace peer to RepairWise, sharing the model of routing car owners to independent shops with transparent pricing.
• YourMechanic: YourMechanic operated a marketplace for mobile auto repair, sending mechanics to customers' locations. Closely parallels RepairWise's at-home/remote convenience positioning and direct-to-consumer repair routing model.

Broad incumbents

• DealerSocket (Reynolds and Reynolds): Reynolds and Reynolds / DealerSocket provides dealer management systems including service department, repair order, and customer engagement software. Broad incumbent in dealership service technology with adjacent capability to RepairWise's diagnostics-to-repair workflow.
• CDK Global: CDK Global is a major software provider to automotive dealerships, including service and diagnostic workflow tools. Broad incumbent with overlapping capability in service-shop diagnostics and repair management at scale.

Emerging players

• Carly: Carly offers connected-car diagnostic apps and OBD adapters with brand-specific features for BMW, Mercedes, and other vehicles. Comparable as a brand-aware, software-driven consumer diagnostics platform with multi-OEM coverage.
• FIXD: FIXD sells consumer OBD2 sensors paired with an app that translates fault codes into plain-language diagnostics and repair estimates. Comparable consumer diagnostics positioning, intersecting with RepairWise's vehicle health assessment value proposition.
• BlueDriver: BlueDriver provides a professional-grade OBD2 scan tool and app for reading and clearing vehicle diagnostic trouble codes. Adjacent in the consumer diagnostics category, with comparable fault-code and repair-guidance functionality.
• CarMD: CarMD provides consumer-facing vehicle diagnostic tools and health reports via OBD2 devices and apps. Comparable as a vehicle diagnostics and repair-cost-information platform, though focused on hardware-led consumer diagnostics rather than remote OEM-software diagnostics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/RepairWise_
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/repairwise

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about repairwise