tularosa basin telephone company

Name

tularosa basin telephone company

Legal name

Tularosa Basin Telephone Company

Website

https://tbtc.net

Company type

Private

Founded year

1996

Operating status

Operating

Ownership category

akta.pro rank

Product category

Rural Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Computer Communications Equipment (3576)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Rural broadband internet
• Fiber optic internet
• Telecommunications services
• Managed IT services
• Telephone services

Headquarters

HQ city

Tularosa

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Service (Residential): Fiber, DSL, and wireless internet services for residential customers. 70% of customers served by fiber, 25% wireless, 5% copper lines.
2. Telephone Service: Traditional phone service for residential and business customers, including VoIP options.
3. Managed IT Services: Managed services for small and medium businesses including server management, network security, data backup, workstation monitoring, and 24/7 tech support. Flagship Managed Workstation Service with unlimited remote helpdesk and 24/7 monitoring.
4. Equipment Sales: Smart routers with ProtectIQ technology and security features sold to customers.
5. Cloud Backup Services: Microsoft 365 and Google Workspace backups, server backups, and workstation backups as add-on services.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Tularosa Basin Telephone Company, operating as Tularosa Communications, delivers high-speed broadband internet (fiber, wireless, and DSL), traditional telephone service, and Smart Wi-Fi to residential customers, alongside a managed IT services portfolio for small and medium businesses. The company runs its own fiber optic network across rural New Mexico communities including Tularosa, Carrizozo, Cloudcroft, and Alamogordo, complemented by cloud backup, security, and Microsoft 365 management offerings for business clients.

Product overview

Tularosa Communications operates as a unified telecommunications and IT services company serving the Tularosa Basin area of New Mexico. The core portfolio centers on High Speed Internet (delivered via fiber, wireless, and DSL infrastructure with 70% fiber coverage), Phone Service (traditional landline), and Smart Wi-Fi (with built-in ProtectIQ security). The company offers an extensive suite of Managed IT Services including Managed Server, Managed Workstation, MSP Comply, Password Management, 365 & Google Cloud Backups, Managed Detection and Response (MDR), Microsoft 365 Management, and Managed Backup solutions. Additional services encompass Cloudcroft Webcams, Speed Test tools, and IT Consulting. The product architecture combines core connectivity services with modular add-on IT management and security offerings, enabling customers to purchase individual managed services or comprehensive technology solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• High Speed Internet Broadband internet service delivered through fiber optic, wireless, and DSL infrastructure. Currently 70% of customers are served by fiber, 25% by wireless, and 5% by copper lines, with active upgrade of remaining copper customers to fiber.
• Phone Service Traditional telephone service established in 1996, providing reliable voice communication for residential and business customers across the Tularosa Basin area, including VoIP options.
• Smart Wi-Fi Advanced home Wi-Fi solution featuring ProtectIQ network security built into smart routers, blocking web threats and intrusions. Includes parental controls, application time limits, offline hours, and content filters for family members.
• Business Services Dedicated business internet, voice, and IT solutions designed for small and medium-sized businesses, including managed IT services, network design, security, and ongoing technical support.
• Managed Server Remote per-server monitoring and patch management with automated 24/7 monitoring agents. Includes managed antivirus with real-time updates to keep servers protected with the latest security signatures.
• Managed Workstation Remote per-workstation monitoring and patch management with automated 24/7 monitoring. Includes managed antivirus, DNS protection with cloud-based internet filtering, and security awareness training.
• MSP Comply Managed compliance solution that discovers and manages cloud applications used by teams. Features include allowlisting, ringfencing, elevation control, storage control, and network access control. Supports NIST, CMMC, HIPAA, and PCI-DSS standards.
• Password Management (LastPass Business) Secure password management using LastPass Business with dark web monitoring, Multi-Factor Authentication (MFA), Single Sign-On (SSO), and secure sharing of digital records and Wi-Fi credentials. Each business license includes 5 personal licenses for team families.
• 365 & Google Cloud Backups Automated cloud-to-cloud backup service for Microsoft 365 and Google Workspace data with daily backups, unlimited storage and retention, GDPR and HIPAA compliance, ISO 27001 certification, AES-256 encryption, and 99.9% uptime guarantee.
• Managed Detection and Response (MDR) 24/7 threat monitoring and response service through partnership with third-party cybersecurity team. Expert analysts use advanced detection and response tools to identify and stop threats immediately.
• Microsoft 365 Management Expert management of Microsoft 365 environment for businesses as a Microsoft Partner and Cloud Service Provider. Includes setup, migration, configuration, licensing, and security management.
• Work From Home Secure remote work solution allowing users to connect to their office computer from any device. No VPN required, keeping the business network safe by preventing outside devices from directly accessing it.
• IT Consulting IT consulting services including cybersecurity assessments, compliance reporting, installation support, network design, and general technology guidance. Free IT assessment offered.
• Cloudcroft Webcams Live streaming webcams for the Cloudcroft area featuring downtown views and current Highway 82 road conditions, powered by the local fiber internet network.

Quantifiable outcome

• Over 4,500 customers served across ILEC and CLEC service areas
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• NM Fiber NetworkcoreStrategic or Co-development PartnerTularosa Communications is a founding partner of the NM Fiber Network, a collaborative effort of local internet service providers in New Mexico to bring high-speed fiber optic connectivity to every business across the state. The strategic alliance of rural broadband providers aims to empower businesses, enhance connectivity, and close the digital divide.
• NTCA - The Rural Broadband AssociationcoreOthersTularosa Communications is a member of NTCA, the Rural Broadband Association. Through this membership, they participate in the Foundation for Rural Service (FRS) Community Grants program to support local organizations and rural communities.
• Foundation for Rural Service (FRS)coreStrategic or Co-development PartnerPartnership with FRS through NTCA membership to offer community grants ($250-$5,000) to local nonprofits, schools, municipalities, and community organizations. 20% of grant funding comes from the NTCA member partner.

Scale indicators3 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Zito Media: Privately held rural broadband provider serving small communities with fiber and cable; comparable in independent-operator status, rural focus, and fiber-buildout trajectory.
• Consolidated Communications: Mid-size ILEC providing fiber broadband, voice, and managed IT/business services across primarily rural and small-town markets; comparable on fiber-over-copper transition and SMB managed-services strategy.
• Frontier Communications: Large rural-focused ILEC currently executing a multi-billion-dollar fiber overbuild across its footprint; comparable in ILEC regulatory structure, rural customer mix, and active fiber transition play.
• Twin Valley Communications: Small rural Kansas ILEC with fiber expansion and managed-IT offerings for local SMBs; near-identical operating profile to TBTC in scale, product mix, and rural community focus.
• Range Telephone Cooperative: Wyoming-based rural cooperative telecom providing fiber, voice, and managed-IT/business services across small communities; comparable on cooperative/community model and fiber-buildout program.
• TDS Telecom: Rural ILEC operating across dozens of small communities in the U.S. with fiber expansion programs and a growing managed-IT/business services portfolio; highly comparable business model to TBTC's mix of regulated voice, broadband, and SMB services.
• Twin Lakes Telephone Cooperative: Small rural cooperative ILEC operating in Tennessee with fiber-to-the-home programs and SMB services; comparable in size, cooperative-style community roots, and active fiber transition.
• Windstream: Rural and small-market ILEC with significant fiber buildout programs and a Kinetic business-services suite for SMBs; directly comparable in customer profile, product mix, and rural broadband growth thesis.

Broad incumbents

• Sparklight (Cable One): Cable broadband operator focused on smaller U.S. markets and rural-adjacent communities; competing with TBTC for residential broadband customers in many of the same types of geographies.
• Lumen Technologies: Large incumbent carrier with a meaningful rural/enterprise footprint and aggressive fiber expansion (Quantum Fiber); broader portfolio but overlapping product set including SMB managed services where TBTC competes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xfacebook.com/TBTCTCI
• YouTubeyoutube.com/watch?v=TkI6YneYS_A
• LinkedInlinkedin.com/company/tularosa-communications
• Instagraminstagram.com/tularosa_communications

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about tularosa basin telephone company