handivisible

What handivisible does

Handivisible, founded in 2020 in Rosières-près-Troyes, France, by Maïté Ferdinand, provides a queue management and priority-access system for disabled persons holding priority cards and for pregnant women beyond three months. The company operates a dual-product platform — Handivisible (for disabled users) and Babyvisible (for pregnant women) — each delivered through a mobile application paired with a proprietary hardware remote control. When a user arrives at a partner establishment, the system triggers sound and light signals on reception or checkout displays to alert staff of the priority customer's presence, reducing wait times and avoiding the need for verbal requests.

The underlying technology is a simple signal-trigger architecture: a mobile app or remote control communicates with in-store receiver units to emit audible and visual alerts. There is no AI, machine-learning, or advanced software component; the system is GDPR-compliant and emphasizes practical physical and psychological accessibility. The mobile apps and a public map of equipped locations form the user-facing surface, while the device and receiver units are sold to businesses.

Handivisible generates revenue through B2B hardware sales (remote control devices and receiver units) and mobile app distribution, with multi-year contracts to establishments open to the public. The company employs a direct sales model targeting enterprise retail chains (Leclerc, Carrefour, Auchan, Leroy Merlin, Decathlon, Système U, Brico Dépôt, Géant Casino, Kiabi, Boulangerie Feuillette), entertainment venues (Nigloland, Le PAL), public services (French tax authority, CPAM, municipal pools), and SMBs (pharmacies). GTM is community-led and event-driven, relying on accessibility trade shows (Salon Autonomic, HandiTroyes, Salon OSMOS), regional press coverage, and partnerships with disability and inclusion organizations. The company remains privately held and bootstrapped, with no disclosed external funding.

Name

handivisible

Legal name

Handivisible

Website

https://handivisible.fr

Company type

Private

Founded year

2020

Operating status

Operating

Short description

HandivISIBLE is a French assistive-tech company founded in 2020 that sells hardware remote controls and mobile apps (Handivisible and Babyvisible) enabling disabled persons and pregnant women to signal priority status at retail, public-service, and leisure venue checkouts across France.

Ownership category

akta.pro rank

Product category

Assistive Technology / Accessibility Devices

NAICS

Services for the Elderly and Persons with Disabilities (624120)

akta.pro primary industry

Caregiver Monitoring, Check-In & Family Notification Platforms (HSAHAHAE)

Keywords

• Queue management systems
• Priority access devices
• Assistive technology
• Accessibility solutions
• Disability support hardware

Headquarters

HQ city

Rosières-prés-Troyes

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Device and Application Sales: Handivisible generates revenue through the sale of their accessibility devices and mobile applications to establishments open to the public (retail, entertainment, government services). The solution helps businesses facilitate priority passage for disabled persons and pregnant women.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Handivisible sells a queue priority notification system to public-facing establishments in France. The system allows disabled persons holding priority cards (Handivisible) and pregnant women beyond three months (Babyvisible) to alert reception or cashier staff of their arrival via a mobile application or a hardware remote control, which triggers sound and light signals. The solution is deployed at retail chains, government offices, entertainment venues, and public facilities.

Product overview

Handivisible operates as a dual-product inclusive accessibility platform consisting of Handivisible and Babyvisible, both serving as notification systems for priority customers. Handivisible targets persons with disabilities holding priority cards, while Babyvisible serves pregnant women beyond three months. Both products function through mobile applications or remote controls that trigger sound and light signals to alert staff in equipped public establishments, facilitating passage through priority queues. The company does not operate a unified platform with modular add-ons; rather, it offers two parallel product lines with companion mobile applications, installed in retail, public service, and leisure venues across France.

Differentiator

Problem solved

Functional benefit

Brands

• Babyvisible: Sub-brand for pregnant women (more than 3 months) to facilitate priority passage in queues

Products and services

• Handivisible Innovative device system enabling priority customers with disabilities and priority cards to alert staff via mobile app or hardware remote control, triggering a sound and light signal to facilitate passage through priority queues in public establishments. Sold to retail, public service, and entertainment venues in France.
• Babyvisible Complementary device system for pregnant women beyond three months of pregnancy, operating on the same principle as Handivisible to alert staff of priority needs through sound and light signals activated via mobile application or hardware remote control. Sold to public-facing establishments in France.

Named customers19 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered minor.

• Nuits de ChampagneminorStrategic or Co-development Partner · 19 October 2023Handivisible partnered with Nuits de Champagne festival in Troyes to facilitate accessibility for priority persons during concerts at the Espace Argence and Théâtre de Champagne venues. A collaboration expected to continue for future seasons.
• Lions Club Troyes en ChampagneminorGTM or Marketing PartnerParticipated in Lions Club Troyes organized community event to raise awareness about Handivisible solution.
• Inclu'Toi / La Fée PapillonminorStrategic or Co-development PartnerCo-organized 'Inclu'Toi' Disability Awareness Day at Decathlon Troyes-Lavau with La Fée Papillon to sensitize the public about disability, sports, well-being, and inclusion.
• Initiative FranceminorOthersHandivisible received the Label Initiative Remarquable from the Initiative France network, recognizing their positive territorial, environmental, social and societal impact.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• AccessiBe: AccessiBe provides web accessibility solutions for websites and apps. While its domain (digital accessibility) differs from Handivisible's (physical queue accessibility), both companies serve the broader accessibility market and address disabled user needs with technology solutions.
• JRNI: JRNI provides appointment scheduling, queue management, and customer engagement software for retail and financial services. Both companies address customer flow management at physical service points, with overlapping enterprise retail customers.
• Be My Eyes: Be My Eyes connects visually impaired users with sighted volunteers via video for real-time assistance. While not a direct queue competitor, both companies target visually impaired users with assistive technology solutions and share the accessibility-driven mission.
• eSSENTIAL Accessibility: eSSENTIAL Accessibility provides digital accessibility solutions and assistive technology for organizations. Both Handivisible and eSSENTIAL Accessibility operate in the disability accessibility space, though eSSENTIAL Accessibility focuses on digital channels rather than physical queue management.

Direct peers

• Qmatic: Qmatic provides queue management and customer journey solutions for retail, healthcare, and public-sector establishments. Both companies address the customer flow and priority access use cases at physical points of service, making them directly comparable in product category.
• Qudini: Qudini provides queue management, appointment booking, and customer journey software for retail and healthcare. Both companies serve establishments open to the public with queue-related technology and overlap in retail customer-experience use cases.
• Waitwhile: Waitwhile offers virtual queue management and appointment scheduling solutions for businesses and public-sector clients. Both Handivisible and Waitwhile address queue prioritization and customer flow, though Waitwhile focuses on virtual queues while Handivisible adds an in-person accessibility signaling layer.

Broad incumbents

• Cisco (Webex Contact Center): Cisco's contact center and customer experience solutions include queue and routing capabilities for enterprise customers. As a broad incumbent, Cisco represents the type of larger player that could expand into Handivisible's accessibility-focused queue management niche.
• Salesforce (Service Cloud): Salesforce's Service Cloud includes queue management and case routing capabilities for enterprise customers. As a broad incumbent, Salesforce overlaps with Handivisible in serving establishments that need to manage customer queues, though Salesforce operates at a much larger scale and scope.
• Microsoft Dynamics 365 Customer Service: Microsoft Dynamics 365 includes queue management and customer service workflows as part of a broader CRM platform. As a broad incumbent, Microsoft competes for the same enterprise customer-service budgets as Handivisible, though with much wider functionality.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCOldBqmilS31fpjFng0ND8w
• Facebookfacebook.com/Handivisible
• LinkedInlinkedin.com/company/handivisible
• Instagraminstagram.com/handivisible

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about handivisible