What hotelperformance does

Hotelperformance s.r.l., founded in 2006 and headquartered in Rimini, Italy, is a privately held B2B services and software company serving independent and small-chain hospitality operators across Europe. The company delivers revenue management consulting through five methods — Revenue Outsourcing, Revenue Coaching, Digital Marketing, Management Control (cost control), and Training — typically deployed via remote and on-site engagements with a 25+ person specialist team. Customers include 2- to 5-star hotels, resorts, B&Bs, residences, agriturisms, and a specialized outdoor-hospitality practice serving camping villages.

On the technology side, Hotelperformance operates a hybrid model: it resells and supports third-party hospitality software (Vertical Booking and Booking Expert for booking engines, BeSync and Vertical Booking Channel Manager for distribution, MyForecast for revenue management, BeDirect and HotelDoor for CRM, Qualitando for brand reputation and hotspot Wi-Fi), while increasingly developing and co-marketing proprietary tools. Scidoo (launched May 2025) is an all-in-one cloud PMS, and GoProfit (refreshed October 2025) is a cost-control system using AI-driven cost allocation aligned with USALI standards. The company also runs the Hotel Revenue Lab training academy (Basic, Advanced, Pro levels) and operates the Global Revenue Forum, an annual multi-city European conference.

The business model blends professional services (consulting retainers, coaching, training fees, event ticketing and sponsorship) with software resale commissions and recurring licensing via its proprietary tools. Customer acquisition is sales-led and event-driven, with content marketing (e-books, video tutorials, an insights blog) and lead-generation assets supporting top-of-funnel demand. The company is bootstrapped, with no external funding rounds disclosed, and is led by founder-CEO Emanuele Nardin.

Name

hotelperformance

Legal name

Hotelperformance s.r.l.

Website

https://hotelperformance.it

Company type

Private

Founded year

2006

Operating status

Operating

Short description

Hotelperformance is an Italian hospitality consulting and software firm that provides revenue management, digital marketing, cost-control, and training services, plus resold and proprietary hotel software, to 500+ European hotels, camping villages, and resorts.

Ownership category

akta.pro rank

Product category

Hospitality Revenue Management Consulting

NAICS

Hotels (except Casino Hotels) and Motels (72111), Advertising, Public Relations, and Related Services (5418)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Hotel Pricing & Rate Shopping Intelligence (THALAIAB)

akta.pro secondary industries

Hospitality (Hotel) Property Management (BPAJAGAG), Hotel Content Aggregators & Connectivity APIs (THALAJAD)

Keywords

• Hospitality revenue management
• Hotel consulting services
• Hospitality software solutions
• Hotel digital marketing
• Camping revenue management

Headquarters

HQ city

Rimini

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Software Sales and Licensing: Hotelperformance resells and recommends third-party hospitality software including booking engines (Vertical Booking, Booking Expert), channel managers (BeSync, Vertical Booking Channel), CRM systems (BeDirect, HotelDoor), revenue management systems (MyForecast), cost control systems (GoProfit), brand reputation tools (Qualitando), and all-in-one solutions (Scidoo). Revenue is generated through software licensing fees, implementation support, and ongoing technical assistance.
2. Revenue Management Consulting: Core consulting services including Revenue Outsourcing (outsourced revenue manager), Revenue Coaching (team training and support), Digital Marketing services, Management Control consulting, and Professional Training. Services are delivered through both remote support and on-site engagement.
3. Training and Education: Hotel Revenue Lab training programs (Basic, Advanced, Pro levels), online courses through Welevel Academy, corporate training sessions, and certification preparation for hospitality professionals.
4. Events and Conferences: Organizes the Global Revenue Forum, an international multi-city revenue management conference held annually in European cities (London, Milan, Stockholm, Lisbon), generating revenue through attendee tickets and sponsor participation.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Hotelperformance is an Italian hospitality consulting and software company that helps hotels, camping villages, and other tourist properties grow profits and operational performance through five core methods: Revenue Outsourcing, Revenue Coaching, Digital Marketing, Cost Control/Management Control, and Training. The company also acts as a software reseller and implementation partner, recommending and supporting hospitality software such as booking engines, channel managers, CRM systems, revenue management systems (e.g., MyForecast), cost control platforms (GoProfit), brand reputation tools (Qualitando), and an all-in-one cloud PMS (Scidoo).

Product overview

Hotelperformance is a revenue management consulting and software company for the hospitality industry, offering both consulting services and a portfolio of software products. The software portfolio includes: Booking Expert (BeGain) and Vertical Booking as booking engines; BeSync and Vertical Booking Channel Manager for channel management; MyForecast as a Revenue Management System; BeDirect and HotelDoor as CRM solutions; GoProfit for cost control; Qualitando for brand reputation management with integrated hotspot Wi-Fi; and Scidoo as an All-in-One PMS. The company also provides consulting services including Revenue Outsourcing, Revenue Coaching, Digital Marketing, Cost Control/Management Control, Training, and Destination Analysis. Educational resources include Hotel Revenue Lab training programs, e-books, and video tutorials.

Differentiator

Problem solved

Functional benefit

Brands

• GoProfit: Cost control and profit management software for hotels, designed to help properties analyze costs by department, identify savings areas, and maximize profits.
• Hotel Revenue Lab
• Global Revenue Forum
• Camping Revolution Day

Products and services

• Vertical Booking International booking engine with over 6,000 licenses activated in 107 countries, featuring intelligent price calendar, upselling tools, rate comparison, discount visualization, and an advanced channel manager connecting to GDS, meta-search, CRM, and automated revenue rules. Resold and supported by Hotelperformance for Italian and European hospitality properties.
• Booking Expert (BeGain) Complete booking suite for selling rooms and services using latest online marketing principles. Includes BeGain booking engine with modules for professional availability management, rates, offers, budget campaigns, quotes, OTA comparators, ancillary services, and 360-degree sales statistics.
• BeSync Channel manager with advanced revenue rules for automated rate changes when price or availability conditions change. Automatically calculates availability, prices, and minimum stay with variations in euros or percentages.
• Vertical Booking Channel Manager Channel manager connecting to over 350 channels including IDS and OTA, distributing globally with real-time synchronization of prices and availability without errors.
• MyForecast Revenue Management System (RMS) providing pricing guidance, automated price alerts, competitor rate analysis, and event calendar integration. Uses data automatically acquired from PMS to identify business opportunities and support pricing decisions.
• BeDirect CRM integrated natively with the BeGain booking engine, designed for automatic and dynamic management of prices and availability, eliminating misalignment and optimizing every offer.
• HotelDoor Complete CRM for sales, communication, and marketing processes of hospitality properties. Connects information from PMS, booking engine, hotspot, and portals into a single data hub platform and enables DEM and newsletter campaigns.
• GoProfit Cost control and profit management system for hotels, resorts, camping villages, B&Bs, residences, and farm tourism properties. Uses USALI international standards, integrates with the fiscal drawer for automatic electronic invoice download, and uses AI to assign costs to departments.
• Qualitando Suite of marketing tools for brand reputation management including hotspot Wi-Fi, quality questionnaires, surveys, reviews, newsletters, web apps, and guest portals. Available in Business and Premium versions with PMS integration.
• Scidoo All-in-One cloud PMS solution for hotels, resorts, camping, residences, and B&Bs. Features a professional PMS dashboard, CRM with automated guest communications, integrated booking engine and channel manager, mobile app, and dedicated modules for restaurant, spa, beach, and garage.
• Revenue Outsourcing Immediate solution for hotels without an in-house Revenue Manager. Provides a trained and experienced revenue professional ready to work for the property through both remote support and on-site engagement.
• Revenue Coaching Combines intensive training with targeted consulting designed for specific hotel needs. A Revenue Coach works alongside the team through practical sessions, workshops, and real-time feedback to transfer know-how.
• Digital Marketing Digital marketing service to improve online presence and increase direct bookings. Includes performance marketing (Facebook Ads, Google Ads), metasearch optimization, email marketing, and data-driven marketing.
• Cost Control / Management Control Management control service to reduce costs, avoid waste, increase revenue, and improve quality through analysis of every expense item, classification, and assignment to proper cost centers with ongoing monitoring.
• Training Training service covering web, marketing, and tourism topics. Includes customized courses and continuous knowledge transfer about technological innovations and new solutions for hotel management.
• Destination Analysis (Bollettino Revenue) Revenue bulletin service analyzing demand and supply trends for accommodation facilities in a locality, providing information on occupancy, average revenue, and selling prices with comparative analysis for competitive positioning.
• Hotel Revenue Lab Three-level structured training program (Basic, Advanced, Pro) for becoming a Revenue Manager, with certified trainers holding CHRM, CRME, and USALI certifications. Designed to grow a professional's revenue management capabilities through simulations and field-tested strategies.
• Global Revenue Forum International multi-city revenue management conference held annually across European cities (London, Milan, Stockholm, Lisbon) bringing together revenue management professionals, commercial strategy leaders, and hotel executives through keynotes, panels, case studies, and networking.

Quantifiable outcome

• Over 500 hospitality structures have improved revenues and operating margins through Hotelperformance services
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability4 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Vertical BookingcoreTechnology or IntegrationPrimary booking engine and channel manager software partner, with over 350 channels and >6,000 licenses activated in 107 countries.
• Booking ExpertcoreTechnology or IntegrationComplete booking suite for selling rooms and services with advanced marketing features, upselling capabilities, and dynamic offer management.
• QualitandocoreTechnology or IntegrationBrand reputation and guest experience platform providing hotspot Wi-Fi, quality questionnaires, reviews management, newsletters, web apps, and guest portals.
• GoProfitcoreTechnology or IntegrationCost control and profit management system for hotels, resorts, camping villages, B&Bs, residences, and farm tourism properties, using USALI international standards.
• BeDirect / BeGaincoreTechnology or IntegrationCRM integrated natively with BeGain booking engine, designed for rapid and intuitive property management with automatic price and availability synchronization.
• HotelDoorcoreTechnology or IntegrationComplete CRM platform for sales, communication, and marketing activities, serving as a data hub connecting multiple information sources and enabling DEM and newsletter campaigns.
• MyForecastcoreTechnology or IntegrationRevenue Management System (RMS) providing pricing guidance, automated price alerts, competitor rate analysis, and event calendar integration.
• ScidoocoreTechnology or IntegrationAll-in-one cloud-native property management system for hotels, resorts, camping, residences, and B&Bs with integrated PMS, CRM, booking engine, and channel manager.
• LUISS Business SchoolminorStrategic or Co-development PartnerAcademic partner where Hotelperformance trainers serve as lecturers in hospitality management master's programs.
• Bologna Business SchoolminorStrategic or Co-development PartnerAcademic partner where Hotelperformance trainers serve as lecturers in hospitality management master's programs.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• IDeaS Revenue Solutions: Global, SAS-backed leader in hotel revenue management software. Overlaps with Hotelperformance on RMS delivery and pricing-strategy consulting but at much larger scale and broader international footprint.
• SiteMinder: Broad hospitality platform combining channel manager, booking engine and demand-side tools; competes with Hotelperformance's distribution stack (Vertical Booking, BeSync) at the upper end of the market.
• Cloudbeds: All-in-one hospitality management suite (PMS, booking engine, channel manager) — direct overlap with Hotelperformance's newly launched Scidoo all-in-one PMS offering.

Direct peers

• Duetto: Cloud-based RMS purpose-built for hotels, including pricing strategy tools and outsourced revenue management services — directly competitive with Hotelperformance's RMS resale (MyForecast) and RM outsourcing offerings.
• Atomize: AI-driven RMS for hotels and groups. Competes head-to-head with Hotelperformance's revenue management consulting and pricing automation capabilities via automated rate recommendations.
• Lighthouse (formerly OTA Insight): Hotel pricing intelligence, rate shopping and market data platform — directly comparable to Hotelperformance's Bollettino Revenue destination analysis tool and the data layer behind its consulting work.
• Cendyn (SHR): Hospitality CRM, RMS and digital marketing platform — overlaps with Hotelperformance's BeDirect/HotelDoor CRM resale, MyForecast RMS integration and digital marketing services.
• HotelREZ: Hotel representation, distribution and revenue management services aimed at independent hotels and small chains in Europe, comparable to Hotelperformance's distribution + RM consulting bundle.
• Revenue Management Solutions: Specialist hospitality revenue management consultancy providing outsourced RM and analytics services — closest service-line analogue to Hotelperformance's Revenue Outsourcing and Coaching offerings.

Others

• Vertical Booking: Primary booking engine and channel manager software partner of Hotelperformance (350+ channels, 6,000+ licenses in 107 countries). Treated as a partner but a real competitive threat if it builds direct services for hotels.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hotelperformance

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about hotelperformance