360 consulting

What 360 consulting does

360 Consulting GmbH is a privately held, Cologne-based Microsoft Dynamics 365 systems integrator and consultancy operating since approximately 2009–2010, with roughly 50 employees across offices in Köln (headquarters), Berlin, München (opened 2024), Hamburg, and a branch in China (Shanghai, Chengdu, Hong Kong region). The firm delivers end-to-end Microsoft Dynamics 365 services — strategic consulting, implementation, customization, software development, migration (notably NAV/Navision to Business Central), training, and ongoing Application Management Services (AMS) — to mid-market and enterprise clients primarily in the DACH region, plus Germany–China multinationals.

The company's core product and technology stack centers on Microsoft Dynamics 365 Business Central (ERP) and the Customer Engagement suite (Sales, Marketing, Customer Service, Field Service, Human Resources), extended by the Microsoft Power Platform (Power BI, Power Automate, Power Apps) and Azure-based cloud infrastructure. Its functional differentiators include deep integration capability with DATEV, HubSpot, DocuWare, 3CX, ClickDimensions, XRechnung/ZUGFeRD, Portal Connector, and SharePoint; verticalized solutions for energy, beverages (Aptean Food & Beverage Drink-IT), water utilities, and publishing; and a recently built AI services line covering Microsoft Copilot, KI-Agent, and MCP (Model Context Protocol) integration, alongside AI-powered automated invoice processing. The firm cites 250+ completed projects and over 1,000,000 lines of code developed across its history, with named enterprise reference customers including Commerzbank, RWE, Lanxess, E.ON, Heidelberg, Mitsubishi Electric, Wolters Kluwer, Bauer Media Group, ADAC, and Stiftung Warentest.

360 Consulting generates revenue exclusively through professional services engagements sold direct to enterprise and mid-market buyers — fixed-price and time-and-materials consulting, implementation, customization, migration, training, and recurring Application Management Services. Go-to-market is direct enterprise field sales with no reseller or marketplace channels, supported by content marketing (German-language blog, downloadable PDF resources, webinars on Sales/Marketing Automation/HR), an active social presence (LinkedIn, Xing, Facebook, YouTube), and participation in the DYNAfair Microsoft Dynamics trade fair in Dortmund. The company holds Microsoft Partner status and operates a network of technology and SI alliances (Microsoft core, IONAX, BELWARE, SANDER/Sander365, CASERIS, Compuserv, ifunds, damago, Partnering Alliance), while distribution of services remains a direct-consultant engagement model with location-specific contact channels in each German city and in China.

Name

360 consulting

Legal name

360 Consulting GmbH

Website

https://360-consulting.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

360 Consulting GmbH is a Cologne-headquartered Microsoft Dynamics 365 consultancy with ~50 employees across Germany and China, delivering ERP (Business Central) and CRM (Customer Engagement) implementation, customization, migration, and Application Management Services to mid-market and enterprise clients in the DACH region.

Ownership category

akta.pro rank

Product category

ERP and CRM Consulting Services

NAICS

Management Consulting Services (54161), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

akta.pro secondary industries

CRM Strategy & Consulting (BPAFAFAA), Customer Experience (CX) & Digital Experience (BPAHAEAC)

Keywords

• Microsoft Dynamics 365 consulting
• ERP implementation services
• CRM implementation services
• Business Central implementation
• Power Platform integration

Headquarters

HQ city

Cologne

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations, Infrastructure

Revenue model

1. Professional Services / Consulting Engagements: 360 Consulting generates revenue primarily through billable professional services engagements. Services include ERP/CRM consulting, implementation, customization, development, migration, training, project management, and ongoing Application Management Services (AMS). Projects are scoped and delivered by consultants, typically as fixed-price or time-and-materials engagements for enterprise and mid-market clients.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

360 Consulting GmbH is a Microsoft Dynamics 365 partner delivering end-to-end consulting, implementation, customization, migration, development, training, and ongoing Application Management Services for the Dynamics 365 Business Central ERP and CRM Customer Engagement (Sales, Marketing, Customer Service, Field Service) suites. The firm also implements the Microsoft Power Platform (Power BI, Power Automate) and integrates AI capabilities such as Microsoft Copilot and AI agents, with industry-specific solutions for energy, beverages, water utilities, publishing, and manufacturing.

Product overview

360 Consulting is a Microsoft Dynamics 365 consulting partner offering a comprehensive platform-plus-modules portfolio. The core offering centers on Microsoft Dynamics 365 Business Central (ERP for SMEs) and Dynamics 365 CRM solutions (Sales, Marketing, Customer Service, Field Service, Human Resources). The Microsoft Power Platform (Power BI, Power Automate) extends analytics and automation capabilities. Additional add-on modules include ClickDimensions for marketing automation, 3CX for VoIP telephony, DocuWare for document management, and AI capabilities through Microsoft Copilot, AI Agents, and MCP Integration. The company provides end-to-end services including consulting, development, implementation, migration, customization, and ongoing application management.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft Dynamics 365 Business Central (ERP) Consulting and Implementation End-to-end consulting, implementation, customization, migration, and support for Microsoft Dynamics 365 Business Central (ERP), integrating finance, sales, supply chain, and production management for mid-market and enterprise clients.
• Microsoft Dynamics 365 CRM / Customer Engagement Consulting Implementation and customization of Dynamics 365 Sales, Marketing, Customer Service, Field Service, and Human Resources modules with industry-specific solutions for mid-market and enterprise clients.
• Microsoft Power Platform Consulting (Power BI, Power Automate, Power Apps) Power BI reporting and analytics, Power Automate workflow automation, and Power Apps custom application development services integrated with Microsoft Dynamics 365.
• Microsoft Dynamics 365 Custom Development and Integration Services Development of individual CRM industry solutions on Dynamics 365 (cloud or on-premises) and interface development to third-party systems such as DATEV, HubSpot, DocuWare, ClickDimensions, 3CX, and Xrechnung/ZUGFeRD.
• Microsoft Dynamics 365 Migration Services (NAV/CRM to Business Central) Migration and transition services from legacy systems such as Microsoft Dynamics NAV/Navision to Dynamics 365 Business Central, including CRM migration to Dynamics 365 Customer Engagement.
• Microsoft Dynamics 365 Application Management Services (AMS) Ongoing application management, support, and maintenance services for Microsoft Dynamics 365 environments following implementation.
• Microsoft Dynamics 365 Training and Project Support Services Training services including CRM user training, Dynamics 365 introduction training, financial accounting (FiBu) training, and agile project management training, plus project management and project rescue services.
• AI-Powered Automated Invoice Processing (Digitaler Rechnungseingang) End-to-end digital invoice processing solution including automated data extraction, workflow routing, and archiving, built on Microsoft Power Platform with AI to reduce manual data entry and processing time.
• AI and Microsoft Copilot Integration Services for Dynamics 365 Integration of AI agents, Microsoft Copilot, and MCP (Model Context Protocol) integration services for Dynamics 365 environments to enable intelligent automation, generative AI assistance, and improved decision-making.
• Germany-China Cross-Border Dynamics 365 Consulting Bilingual (German, English, Chinese) consulting and project management for multinational Dynamics 365 ERP implementations spanning Germany and China, with local support in Shanghai, Chengdu, and Hong Kong.
• Project Rescue Services for Dynamics 365 Independent assessment and recovery of at-risk Dynamics 365 projects, including corrective action planning and execution.
• Industry-Specific Solutions for Energy, Beverage, Water Utilities, Publishing, and HR Industry-specific Microsoft Dynamics 365 ERP and CRM solutions for energy (utilities, renewables, energy trading), beverages (e.g., Aptean Food & Beverage Drink-IT), water utilities (automated consumption billing and meter management), publishing, and HR management.

Quantifiable outcome

• 250+ successful Dynamics 365 projects completed across multiple industries
• +3 more outcomes

Named customers46 records

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability7 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or Integration360 Consulting GmbH is a certified Microsoft Partner specializing in Microsoft Dynamics 365 solutions including Business Central (ERP) and the Customer Engagement (CRM) suite. The company holds Microsoft Partner status and provides sales, implementation, customization, and support for the full Dynamics 365 product portfolio.
• Partnering AllianceminorStrategic or Co-development PartnerPartnering Alliance is a multidisciplinary network with expertise in transforming companies into customer-centric organizations. Combines strategy, technology, data sciences, and creative design to solve complex business and technological challenges. 360 Consulting participates as a member of this alliance.
• IONAXminorImplementation/ SI/ Consulting PartnerIONAX is an IT services company based in Köln focused on ERP solutions, providing high-quality software development and consulting services for Microsoft Dynamics 365 platform implementations including Dynamics 365 for Finance and Operations/SCM, Commerce/Retail, and Dynamics AX. Offers custom add-ons and develops B2B/B2C interfaces.
• BELWAREminorImplementation/ SI/ Consulting PartnerBELWARE GmbH has over 20 years of experience specializing in Microsoft Dynamics 365 Business Central (formerly Dynamics NAV/Navision) — before, during, and after implementation. Active Microsoft Partner.
• damago GmbHminorImplementation/ SI/ Consulting Partnerdamago GmbH is a network of training centers for corporate and private customers. Through individual consulting and qualification programs, they create prerequisites for participation in professional and social life. Partnership provides training and certification support for 360 Consulting's workforce.
• Pack mas Digital (IHK Initiative)minorGTM or Marketing Partner360 Consulting supports the IHK (Chamber of Commerce) initiative 'Pack mas digital' aimed at supporting businesses in Oberbayern with digitalization and securing the future of the Munich location.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• KUMAVISION: German Microsoft Dynamics 365 and Business Central partner specializing in ERP/CRM for mid-market firms, with deep industry verticals (manufacturing, trade, services). Same Microsoft Dynamics 365 focus, similar German Mittelstand customer base, and comparable services portfolio.
• BELWARE GmbH: Specialized Microsoft Dynamics 365 Business Central (formerly Navision) partner with 20+ years of experience. Long-standing partner of 360 Consulting and directly comparable in ERP focus, customer profile, and Microsoft partner ecosystem positioning.
• All for One Group: Mid-market-focused Microsoft Dynamics 365 (Business Central, AX, CRM) consulting and implementation partner in the DACH region. Direct competitor for ERP/CRM implementation, customization, and managed services with overlapping customer segments in German Mittelstand.
• IONAX: Köln-based IT services firm specializing in Microsoft Dynamics 365 (Finance, SCM, Commerce, AX) implementations including B2B/B2C interfaces and custom add-ons. Regional Dynamics 365 partner with overlapping focus and direct partnership relationship with 360 Consulting.

Broad incumbents

• Avanade: Accenture/Microsoft joint venture and the largest global Microsoft Dynamics 365 implementation partner. Represents the upper-tier competitor for enterprise Dynamics 365 deals that 360 Consulting may compete for or partner around.
• Bechtle AG: One of Europe's largest IT system houses and Microsoft partners, offering Dynamics 365 consulting alongside broad infrastructure, hardware, and software services. Larger incumbent with overlapping Microsoft Dynamics delivery capabilities and a listed customer of 360 Consulting.

Emerging players

• SANDER (Sander365): Software solutions partner specializing in production and logistics, integrated with Microsoft Dynamics 365. Comparable niche player partnering with 360 Consulting for Dynamics 365 integrations in manufacturing verticals.
• CASERIS GmbH: Stolberg-based contact center software provider with Microsoft Teams integration and the TIMIO 360 cloud contact center. Adjacent/complementary to 360 Consulting's CRM customer service practice, with a direct partnership relationship.
• ifunds: Non-profit fundraising automation specialist with Dynamics 365 integration. Adjacent niche player partnered with 360 Consulting, reflecting the German Dynamics partner ecosystem's vertical specialization pattern.

Regional players

• Compuserv EDV-Handelsgesellschaft mbH: Bergisches Land region IT services provider partnered with 360 Consulting. Comparable in serving as a local Microsoft IT partner for mid-market firms, though broader than pure Dynamics 365 consulting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.de/@360consultinggmbh6
• Facebookfacebook.de/360consultingGmbH
• LinkedInlinkedin.com/company/360-consulting-gmbH

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 360 consulting