acope services a domicile

What acope services a domicile does

Acope Services à Domicile is a privately-held French SARL founded in 2011 by Céline BON, headquartered in Toulouse, France. The company provides in-home personal services to elderly, disabled, and fragilized individuals across Toulouse and its agglomeration. Its service portfolio covers three core lines: home help and daily living assistance (aide à domicile) delivered by a team of dedicated caregivers assigned personally to each client, professional housekeeping (entretien ménager), and accompanied vehicle transport. An add-on product, the Méthode des Défis d'Autonomie (Autonomy Challenges Method), offers a 20-challenge program for long-term autonomy maintenance and is also distributed to EHPAD facilities and senior residences.

The business model is usage-based hourly billing for home care and cleaning services, with monthly invoicing against hours actually performed. Acope also generates incremental revenue from unit-priced autonomy challenge leaflets (€50–€80 per unit) and earns referral-based revenue from its complementary transport service "En Voiture!" led by partner Hugo de Oliveira. The company accepts multiple payment methods including direct debit, bank transfer, CESU vouchers, and Sortir Plus checks, and clients benefit from a 50% French tax credit. Go-to-market is direct-to-consumer via a free in-home needs assessment, supported by phone (05 31 98 36 05), email ([email protected]), a content-led website (acope.fr), and Google reviews. Corporate employee benefit programs at Airbus AISCE and Thales CE provide negotiated-rate access to Acope services for their respective employee bases, representing a B2B2C distribution layer on top of the core consumer motion. Operations are supported by a standard WordPress-based website hosted on OVH, with no proprietary technology platform, mobile app, API, or disclosed AI/ML capability.

Acope holds a French government-issued "Agrément qualité" (N/150611/F/031/Q/071) authorizing it to provide personal services, and is led by an in-house team including founder Céline BON, Agency Manager Maryline Natoli (joined 2015, overseeing the 25-person caregiver team), Sector Assistant Laura-Danaé De Lorenzo (joined 2014), and Transport Lead Hugo de Oliveira. The company is founder-owned with no institutional investors, no funding rounds disclosed, no parent company, and no subsidiary structure. Revenue and headcount beyond the disclosed 25 caregivers are not publicly reported.

Name

acope services a domicile

Legal name

Acope Services à domicile

Website

https://acope.fr

Company type

Private

Founded year

2011

Operating status

Operating

Short description

Acope Services à Domicile is a Toulouse-based SARL, founded in 2011, providing hourly-billed home care, housekeeping, and accompanied transport services to elderly, disabled, and fragilized individuals in Toulouse and its agglomeration, with a team of 25 dedicated caregivers.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industry

Senior/Accessibility Concierge & Companion Errands (HSACAIAO)

Keywords

• Home care services
• Elderly assistance
• Household cleaning
• Accompanied transport
• Personal services

Headquarters

HQ city

Toulouse

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hourly Home Care Services: Billing based on hourly rates for home care assistance, household cleaning, and transport services. Clients receive monthly invoices based on hours actually performed. Payment accepted via direct debit, bank transfer, CESU vouchers, and Sortir Plus checks.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Acope Services à Domicile provides personalized in-home care, household cleaning, and accompanied vehicle transport services to elderly, disabled, and fragilized individuals across Toulouse and its agglomeration. The company assigns a dedicated personal caregiver to each client for continuity and coordinates with external healthcare providers (nurses, doctors, legal guardians). Services are eligible for a 50% French tax credit and various departmental financial aids (APA, PCH, CESU, Sortir Plus).

Product overview

Acope Services à Domicile is a unified home care service provider offering a coordinated portfolio of in-home assistance services for elderly, disabled, and vulnerable persons in Toulouse and its surroundings. The core offering consists of personalized home help (Aide à Domicile) featuring dedicated regular caregivers, professional housekeeping (Entretien Ménager) with optional Gouvernante advisory services, and flexible vehicle transport (Transport Véhiculé / En Voiture!) for outings and appointments. A supplementary wellness module, the Méthode des Défis d'Autonomie, provides a 20-challenge program for long-term autonomy maintenance. All services operate with the same assigned caregiver model and include coordination with external healthcare providers. Services are eligible for 50% French tax credits and various departmental financial aids (APA, PCH).

Differentiator

Problem solved

Functional benefit

Products and services

• Aide à Domicile (Home Help Services for Elderly) Personalized home assistance for elderly, disabled, or vulnerable persons covering personal care, meal preparation, medication assistance, administrative tasks, and daily living support. Features dedicated and regular caregivers assigned to each client.
• Entretien Ménager (Housekeeping Services)

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Airbus AISCE/CEcoreChannel Partner/ Reseller/ DistributorEmployee committee (Comité d'Entreprise) of Airbus Central Entity negotiates special rates for Airbus employees on all Acope home care services including household cleaning, elderly assistance, and vehicle transport. This partnership provides preferential pricing to a significant corporate employee base in the Toulouse region.
• Thales CEcoreChannel Partner/ Reseller/ DistributorThales employee committee provides negotiated rates for Thales employees on all Acope services including household cleaning, elderly assistance, and transport. Enables corporate employees to access home care at preferential pricing.
• En Voiture 31 (Hugo de Oliveira)minorStrategic or Co-development PartnerIndependent complementary transport service led by Hugo de Oliveira and his team of drivers. Provides short and long distance vehicle transport for Acope clients. Highly complementary to core home care services, offering flexibility without commitment for client outings.
• Sortir PlusminorGTM or Marketing PartnerSortir Plus CESU checkbook program for elderly (75+ years) with supplementary pension from AGIRC-ARRCO. Acope accepts these checks for transport services. Annual availability of 3 checkbooks worth 150€ each with increasing participation fees.
• OVHminorOthersWeb hosting provider for acope.fr website as stated in legal mentions.

Scale indicators3 records

Direct peers

• O2 Senior: O2 is one of France's largest Services à la Personne networks, with a dedicated O2 Senior offering of in-home aide à domicile for elderly and dependent persons. Directly comparable to Acope in product scope (personal care, housekeeping, transport) and target customer (elderly households), but operating nationally with a franchise/network model and significantly greater scale.
• ADMR: ADMR is a leading French non-profit network of home care providers offering aide à domicile, household services and accompaniment for elderly and disabled persons. Comparable to Acope in service mix and personal-care focus, but with a federated, multi-branch structure across France rather than a single-agency footprint.
• Petits-fils: Petits-fils is a national French franchise specializing in in-home aide à domicile for elderly people (aide aux personnes âgées). Highly comparable to Acope on target customer, service scope and 'trusted caregiver' positioning, but with brand power, multi-city coverage and a franchise-driven growth model Acope lacks.
• Adhap Services: Adhap is a French franchise network delivering in-home personal care, housekeeping and accompaniment services to elderly and dependent persons. Directly comparable to Acope across product, customer and care-continuity model, but operating as a national network versus Acope's single Toulouse agency.
• Senior Compagnie: Senior Compagnie is a French franchise focused on in-home aide à domicile for seniors, providing personal care, daily living assistance and accompaniment. Comparable in service line and elderly-customer focus, but operates a multi-agency franchise model rather than a single locally-owned agency.
• Domidom: Domidom is a French network providing home care services (aide à domicile, garde à domicile, accompagnement) to elderly and dependent people. Directly comparable to Acope on product and customer, with greater geographic reach via its franchise network across France.
• ONELA: ONELA is a French home care services network offering aide à domicile, garde de jour/nuit, and accompaniment for elderly and disabled persons. Comparable to Acope in service mix, personal-care focus, and target customer, but with a broader national footprint.
• APEF (Aide à la Personne – Emplois Familiaux): APEF is a French network offering home services including personal care, household help and accompaniment to elderly and dependent persons. Directly comparable to Acope on services and target segment, but operating as a multi-agency franchise rather than a single Toulouse agency.

Broad incumbents

• UNADMR / UNA: UNA is the national federation of French aide à domicile associations, encompassing a large network of providers offering personal care, household services and accompaniment to elderly and disabled persons. Comparable to Acope in core activity but at a vastly larger, federated scale that includes non-profit and public-sector operators.
• Bien à la Maison (AXA): Bien à la Maison is a French home-care services brand offering personal assistance, household help and accompaniment to seniors and dependents. Comparable in product and customer to Acope, and notable as a brand linked to a major insurance group (AXA), giving it scale and distribution advantages over independent operators like Acope.

Market position

Strengths4 records

Weaknesses4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/acope-services-a-domicile

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about acope services a domicile