CMAC Group
CMAC Group is a UK-headquartered B2B managed marketplace connecting enterprise clients across aviation, rail, healthcare, and public sector with a network of 2.5M+ vetted ground transport and accommodation suppliers across seven international hubs.
- Company typePrivate
- Founded2007
- HeadquartersAccrington, United Kingdom
- Headcount—
- GTM typeB2B
- OfferingServices
What CMAC Group does
CMAC Group is a UK-headquartered managed ground transport and accommodation services company that operates a B2B platform connecting large enterprise clients with a global network of vetted transport and lodging suppliers. Founded in 2007 and based in Accrington, the company serves aviation, rail, healthcare, corporate, and public sector clients — including Ryanair, Lufthansa, Network Rail, and NHS Trusts — through a managed marketplace model that aggregates more than 2.5 million suppliers and over 7 million vehicles, processing approximately 4 million passenger journeys annually across seven international operations hubs.
CMAC Group firmographics
Firmographics- Name
- CMAC Group
- Legal name
- CMAC Group UK Limited
- Website
- https://aircinks.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Short description
- CMAC Group is a UK-headquartered B2B managed marketplace connecting enterprise clients across aviation, rail, healthcare, and public sector with a network of 2.5M+ vetted ground transport and accommodation suppliers across seven international hubs.
- Ownership category
- akta.pro rank
CMAC Group industry classification
Industry- Product category
- Ground Transport Management Services
- NAICS
- Freight Transportation Arrangement (488510), Transit and Ground Passenger Transportation (485)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Transportation Services (4700)
- akta.pro primary industry
- Ground Transportation Booking Platforms (Rail/Bus/Ferry) (BPAMAIAD)
- akta.pro secondary industry
- Managed Corporate Car Rental Programs (MCMP) (THADAOAA)
Keywords
Where CMAC Group is headquartered
LocationHeadquarters
- HQ city
- Accrington
- HQ country
- United Kingdom
- HQ region
- Europe
Offices5 records
Markets served
CMAC Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Managed Ground Transport Services: CMAC charges clients (corporate, aviation, healthcare, rail) for managing and coordinating ground transport services through their supplier network. Pricing based on transaction fees or managed service agreements with account management.
- Accommodation Management: Facilitation of passenger accommodation during travel disruption or planned trips, coordinating hotel bookings as part of integrated transport and accommodation solutions.
- Corporate Account Services: Setup and management fees for corporate accounts with consolidated invoicing, cashless booking system, and centralized billing for business travel management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Multi-year contract | Consumer/Small Booking - Deposit-based |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels9 records
CMAC Group product offering
Product offeringCore offering
CMAC Group provides managed ground transport and accommodation coordination services for corporate, aviation, rail, healthcare, and public-sector clients. The company aggregates a network of over 7 million vehicles and 2.5 million approved suppliers, booking and dispatching transport and hotel accommodation through its CMAC Booking Portals platform, the ETA Platform, and a mobile app. Services include airline disruption management, rail replacement transport, crew logistics, corporate employee transport, patient transfer services, and 24/7/365 customer support.
Product overview
CMAC Group operates as a managed ground transport and accommodation solutions provider with a platform-plus-modules architecture. The core CMAC Booking Portals platform provides centralized booking, tracking, and management capabilities, supported by technology modules including Homesafe (safety tracking), Smartlink™ (connection optimization), Drawdown™ (supplier procurement), and First and Last Mile solutions. The company also offers dedicated vertical solutions for aviation disruption management and rail replacement services, with complementary mobile apps for both travelers and suppliers. CMAC has expanded through acquisitions including Cabfind, Ontraccs, Cabline, and Suntransfers, and partners with third-party services like Hotel Hoppa for integrated passenger experiences.
Differentiator
Problem solved
Functional benefit
Brands
- Cabfind: Vehicle booking and fleet management platform for ground transport
- Cabline
- Suntransfers
- Ontraccs
- Smartlink
- Drawdown
- Homesafe
- Minicabit
Products and services
- CMAC Booking Portals Digital booking platform enabling enterprise clients to book, modify, and track ground transport and accommodation in real time, with self-service booking capabilities and reporting. Used by corporate, aviation, rail, healthcare, and public-sector clients.
- Aviation Portal (Disruption Management) Dedicated portal for airline disruption management enabling airlines to book ground transport, accommodation, and Hotel Hoppa bus tickets for stranded passengers during flight delays, cancellations, or diversions.
- The CMAC App Mobile application for iOS and Android enabling on-the-go booking of taxis, coaches, and executive vehicles with real-time status updates. Available on the Apple App Store and Google Play Store.
- Emergency Transport & Accommodation (ETA) Platform Platform enabling rapid mobilization during critical incidents with real-time tracking, self-service booking, and coordinated transport and accommodation management, achieving a 99.7% booking success rate. Awarded CIR Business Continuity Innovation of the Year 2026.
- Great British Rail Replacement Specialist rail replacement transport solutions ensuring passengers and rail crew reach destinations during planned engineering works and unplanned rail service disruptions.
- Corporate Travel Management Managed ground transport solutions for corporate employees including taxis, executive vehicles, fleet management, and corporate account services with consolidated invoicing and cashless booking.
- Healthcare Transport Solutions Patient and employee transport services for NHS Trusts and healthcare providers including patient transfer services, non-emergency patient transport, and hospital staff shuttles.
- Hotel and Accommodation Hotel booking and accommodation management services as part of integrated transport and accommodation solutions for disrupted passengers, crew, and corporate travellers.
- Managed Taxi Rank Solutions Managed taxi rank services for rail operators, ensuring orderly passenger dispatch and supplier coordination at stations during planned and unplanned events.
- Suntransfers (Global Transfers & Destination Management) Global transfer and destination management service acquired by CMAC Group, expanding international footprint across key tourist and business destinations.
Quantifiable outcome
- 4 million passenger transfers facilitated annually
- +6 more outcomes
Companies that use CMAC Group
Customer profileNamed customers21 records
Segments7 records
Ideal customer profiles5 records
CMAC Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature8 records
CMAC Group partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and supporting.
- ComfortDelGro CorporationcoreCMAC Group joined ComfortDelGro Corporation in 2024, positioning the company for accelerated growth and international expansion. ComfortDelGro is a major global transport operator, providing strategic backing and operational synergies for CMAC's ground transport management business.
- SuntransferscoreSuntransfers was acquired by CMAC Group, expanding global footprint and ground transport coverage in key tourist and business destinations. Integrated into CMAC's service offering with full operational alignment.
- CablinecoreCabline acquisition strengthened CMAC's vehicle network coverage and availability, particularly in UK markets. Fully integrated into CMAC Group operations.
- CheckedSafesupportingCheckedSafe partnership enhances CMAC's client proposition by adding vehicle compliance checking capabilities to the supply chain, improving safety and regulatory compliance.
- Nexus Vehicle RentalsupportingPartnership announcement with Nexus Vehicle Rental for combined ground transport and vehicle rental solutions, extending service capabilities for clients.
- Nexus Travel TechnologiescorePartnership with Nexus Travel Technologies to enhance growth across Europe and beyond, integrating technology platforms for expanded service delivery.
- minicabitsupportingPartnership with cab comparison service minicabit provides enhanced taxi booking options and pricing comparison for CMAC clients.
- Coach Hire ComparisonsupportingPartnership with coach hire comparison platform expands CMAC's reach in the coach hire market segment.
- Foreign Airlines AssociationcorePartnership with Foreign Airlines Association (FEV) helps mitigate industry disruption by providing coordinated ground transport support for member airlines.
- Trees4TravelsupportingMindful travel partnership with Trees4Travel supports CMAC's sustainability strategy by enabling carbon offset for passenger journeys.
- Community Rail NetworksupportingCorporate charity partnership with Community Rail Network supporting community rail initiatives and sustainability. Partnership announced as part of three-year charity and community strategy.
- Hotel HoppasupportingIntegration of Hotel Hoppa digital bus tickets within CMAC's aviation portal, enabling airlines to book digital Hotel Hoppa tickets for disrupted passengers alongside hotel bookings.
- Here & DaresupportingAcquisition of Here & Dare expanded CMAC's service capabilities in the managed ground transport sector.
- Aircinks SolutionssupportingAcquisition of Spanish-based Aircinks Solutions strengthened CMAC's European operations and Spanish market presence.
- CMAC Group NetherlandssupportingAcquisition of business in The Netherlands expanded CMAC's European footprint and operational capabilities.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
CMAC Group competitors and assessment
Company assessmentDirect peers
- Blacklane: Blacklane operates a global professional chauffeur and ground transport service for business travelers, with airport transfers and executive ride services across 50+ countries. Highly comparable to CMAC's premium corporate and aviation disruption ground transport offering.
- Addison Lee: Addison Lee is a major UK-based private hire and corporate ground transport operator serving enterprises, airlines, and travel managers with managed accounts. Closely overlaps CMAC's UK enterprise and aviation disruption focus.
- Carey International: Carey is a global chauffeured ground transportation and logistics company serving corporate, aviation, and government clients with managed ground transport solutions. Directly comparable to CMAC's B2B airline, rail, and corporate disruption management offering.
- GroundLink: GroundLink provides pre-booked chauffeured ground transportation and meeting services for corporate, aviation, and travel management clients in major global cities. Comparable niche positioning to CMAC's premium, pre-arranged corporate and aviation offering.
- Tristar Transportation: Tristar is a UK-based ground transport and executive chauffeur provider serving corporate, aviation, and private clients. Comparable in geographic focus and enterprise/aviation customer mix to CMAC's UK operations.
Broad incumbents
- Sixt Ride: Sixt Ride extends the Sixt rental and mobility brand into corporate chauffeur services for business travelers. Comparable as an enterprise-focused ground transport offering, though Sixt's broader rental fleet gives it scale advantages CMAC does not have.
- Uber for Business: Uber for Business is the corporate arm of Uber, providing managed ground transport, duty of care, and centralized billing for enterprises globally. Represents a broad incumbent alternative to CMAC's enterprise transport offering at much larger scale.
- Bolt Business: Bolt Business is the corporate mobility arm of Bolt, providing ride-hailing and ground transport management for European enterprises. Operates across the same UK/European geographies as CMAC and competes for the same corporate accounts.
Emerging players
- AirHelp: AirHelp is a passenger rights and flight disruption compensation platform that helps travelers with cancellations and delays. Adjacent to CMAC's aviation disruption management offering — both benefit from rising IRROPS frequency, but AirHelp targets B2C rather than airline B2B.
- Wingz: Wingz is a pre-booked rides and corporate ground transport platform offering scheduled airport transfers and managed rides for business travelers. Comparable in pre-booked, scheduled B2B ground transport model though with a more limited geographic footprint than CMAC.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
CMAC Group social profiles
Digital presenceCMAC Group compliance and trust
Trust signalCompliance5 records
CMAC Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
CMAC Group leadership team
Management profileNumber of profiles
Profiles7 records
CMAC Group subsidiaries and ownership
Company hierarchySubsidiaries17 records
CMAC Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CMAC Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CMAC Group
What does CMAC Group do?
CMAC Group provides managed ground transport and accommodation coordination services for corporate, aviation, rail, healthcare, and public-sector clients. The company aggregates a network of over 7 million vehicles and 2.5 million approved suppliers, booking and dispatching transport and hotel accommodation through its CMAC Booking Portals platform, the ETA Platform, and a mobile app. Services include airline disruption management, rail replacement transport, crew logistics, corporate employee transport, patient transfer services, and 24/7/365 customer support.
Is CMAC Group a public or private company?
CMAC Group is a private company. It is classified as corporate owned and is currently operating.
When was CMAC Group founded?
CMAC Group was founded in 2007.
Where is CMAC Group based?
CMAC Group is headquartered in Accrington, United Kingdom, in the Europe region.
How does CMAC Group make money?
Three revenue lines are on record. Managed Ground Transport Services are the primary driver. The others are accommodation Management and corporate Account Services.
Who are CMAC Group's main competitors?
Direct peers on record are Blacklane, Addison Lee, Carey International, GroundLink and Tristar Transportation. Broad incumbents are Sixt Ride, Uber for Business and Bolt Business. Emerging players are AirHelp and Wingz.
Does CMAC Group have an API?
Yes. CMAC offers a bespoke API that allows clients to integrate directly with their platform. The API enables clients to connect with CMAC's booking and management systems, or CMAC can design and build a solution specifically suited for the client's internal systems.
What industry is CMAC Group in?
CMAC Group's product category is Ground Transport Management Services. Its primary akta.pro industry code is BPAMAIAD, Ground Transportation Booking Platforms (Rail/Bus/Ferry), with a secondary code of THADAOAA, Managed Corporate Car Rental Programs (MCMP). Its NAICS code is 488510 and its SIC code is 4731.