EAGER
EAGER SRL is a Sardinian data-intelligence company that builds analytics, booking, and AI tools to measure, predict, and manage tourist flows for Italian public administrations, parks, maritime operators, and research institutions.
- Company typePrivate
- Founded2017
- HeadquartersSassari, Italy
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What EAGER does
EAGER SRL is a Sardinian data-intelligence company founded in March 2017 that builds software to measure, predict, and manage tourist flows in fragile natural and cultural territories. The company's portfolio combines four interlocking products: EAGER Analytics, which aggregates anonymized visitor movements from the proprietary Heart of Sardinia app (85% of inputs), institutional sources (5%), and private partnerships (10%) and applies machine-learning and probabilistic clustering to produce validated territorial indicators; the HOS Booking System, a multi-channel reservation platform with integrated payments via Stripe, PayPal, and Worldline; Gestione dell'Overtourism, a coordination layer that pairs dynamic quota algorithms with simulations and shared protocols for public administrations and operators; and Infopoint AI, a multilingual (40+ languages) conversational assistant deployed across web, WhatsApp, QR codes, and physical kiosks.
The company serves primarily Italian public administrations, national and regional parks (Regione Sardegna, Comune di Baunei, Parco Nazionale dell'Asinara), maritime and tourism operators (101 accredited operators on Costa di Baunei), and research institutions (CRENoS, University of Sassari, University of Cagliari). It operates under a sales-led GTM with custom implementations, stakeholder workshops, and multi-year contracts negotiated directly with public entities. Revenue is generated through a mix of subscription-based data and dashboard services, transaction fees on bookings and environmental contributions, and managed-service deployments of the AI assistant; pricing is quote-based and not publicly disclosed.
EAGER's Costa di Baunei deployment, which coordinates over one million annual landings across 101 operators under algorithm-assigned quotas, is described as a national benchmark for overtourism management. The platform has accumulated 14+ billion tourist data points since 2019 and processes over one million landings annually, with the Heart of Sardinia consumer app surpassing 300,000 downloads. The company is GDPR-compliant by design and operates exclusively on anonymized or aggregated datasets.
EAGER firmographics
Firmographics- Name
- EAGER
- Legal name
- EAGER S.R.L.
- Website
- https://eagersrl.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- EAGER SRL is a Sardinian data-intelligence company that builds analytics, booking, and AI tools to measure, predict, and manage tourist flows for Italian public administrations, parks, maritime operators, and research institutions.
- Ownership category
- akta.pro rank
EAGER industry classification
Industry- Product category
- Sustainable Tourism Intelligence Software
- NAICS
- Tour Operators (56152), Tour Operators (561520), Scenic and Sightseeing Transportation, Other (4879)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Location, Footfall & Mobility Intelligence (Origin-Destination, visitation) (THALAIAJ)
- akta.pro secondary industries
- Travel Program Analytics, BI & Reporting Tools (THAKANAD), Destination/Activity Booking Marketplaces (Tours & Tickets Aggregators) (THAKAAAH), Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA), Tour, Attraction & Experience Dynamic Pricing Platforms (THALAOAF)
Keywords
Where EAGER is headquartered
LocationHeadquarters
- HQ city
- Sassari
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
EAGER business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- HOS Booking System: Booking system generating transaction fees from maritime operators and tourism sites. Operators pay to access the platform for managing landing quotas and visitor reservations. Environmental contribution fees are also collected digitally through the system.
- EAGER Analytics - Data & Dashboard Services: Territorial intelligence data sold to public administrations, parks, tourism consortia and operators. Includes API access, operational dashboards, and strategic reports. Revenue generated through data extraction requests, custom dashboards, and periodic reporting subscriptions.
- Infopoint AI Implementation: AI-powered multilingual assistant deployed for destination infopoints, providing continuous visitor support and collecting qualitative insights. Implementation includes console supervision, knowledge base maintenance systems, and agreed reporting.
- Payment Processing Integration: Integrated payment gateways (Stripe, PayPal, Worldline) for booking transactions with associated processing fees. The platform handles the full booking-to-payment workflow for sites.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Heart of Sardinia Booking System - Custom implementation for sites and operators |
| Usage-based | Monthly | EAGER Analytics - API access and data extraction |
| Subscription | Annual | Infopoint AI - 24/7 conversational assistant implementation |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
EAGER product offering
Product offeringCore offering
EAGER builds a data intelligence software platform for sustainable tourism, offering analytics on tourist flows, AI-driven booking and access management for beaches and cultural sites, overtourism monitoring tools, and an AI-powered infopoint assistant. Its Heart of Sardinia mobile app provides individual tourists with discovery, booking, and access capabilities, generating data that feeds the B2B analytics layer for public administrations, parks, DMOs, and tourism operators.
Product overview
EAGER SRL operates as a data intelligence platform for sustainable tourism, combining multiple interconnected products: EAGER Analytics serves as the core intelligence platform aggregating anonymized visitor data; HOS Booking System provides multi-channel reservation capabilities for sensitive sites with integrated payment processing (Stripe, PayPal, Worldline); Heart of Sardinia mobile app and webapp deliver bookings for over 300K users; Infopoint AI offers 24/7 multilingual conversational assistance; and Gestione dell'Overtourism coordinates algorithms, simulations, and shared protocols for territories under tourism pressure. The portfolio processes 14+ billion tourist data points since 2019, serving municipalities, parks, and operators across Sardinia.
Differentiator
Problem solved
Functional benefit
Brands
- Heart of Sardinia: Mobile app and webapp for booking access to Sardinian beaches, parks, and natural sites. The company's first and most representative project, also serving as the mandatory booking channel for sites like Cala Goloritzé.
- EAGER Analytics
- HOS Booking System
- Infopoint AI
Products and services
- EAGER Analytics Data intelligence and analytics platform that processes tourist flow data to deliver insights on visitor behavior, demand forecasting, and destination performance for public administrations, parks, and DMOs.
- HOS Booking System Booking and access-management system that enables tourism operators (beach concessionaires, site managers, maritime operators) to manage reservations, capacity, and payments digitally.
- Gestione dell'Overtourism (Overtourism Management) Operational tool that helps destinations monitor and manage visitor flows in real time to prevent overcrowding at beaches, cultural sites, and natural areas.
- Infopoint AI AI-powered virtual assistant and infopoint service deployed for DMOs and tourism offices to provide automated, multilingual tourist information and guidance.
- Heart of Sardinia Mobile App Consumer-facing mobile application that lets individual tourists discover destinations in Sardinia, check real-time crowding and access conditions, and book experiences. The app has surpassed 300,000 downloads and feeds anonymized usage data into EAGER's B2B analytics layer.
Quantifiable outcome
- Zero critical crowding events on Costa di Baunei in 2025 after implementation
- +3 more outcomes
Companies that use EAGER
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
EAGER technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability8 records
Feature6 records
EAGER partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and support.
- Regione SardegnacoreRegional government partnership for developing the Costa di Baunei management system. Collaboration established human load limits and regulatory framework for algorithm-based quota allocation.
- CRENoS (Centro Ricerche Economiche Nord Sud)coreDeep research collaboration integrating EAGER Analytics indicators into the annual CRENoS regional economic report. First appeared in 31st Report (2024), continued in 32nd Report (2025). Provides academic validation and government visibility.
- University of Sassari (UniSS)corePartnership established in 2020 for monitoring and controlling tourist flows. Collaboration focused on research validation and academic credibility for tourism data analysis.
- University of Cagliari (UniCA)corePartnership established in 2020 alongside UniSS for monitoring and controlling tourist flows. Collaboration supports data validation and research initiatives.
- Parco Nazionale dell'AsinaracoreNational park partnership focused on monitoring and controlling tourist flows. EAGER manages park booking access through Heart of Sardinia since 2025.
- StripesupportPayment gateway integration for HOS Booking System. Described as the most balanced solution between simplicity and fees for managing transactions.
- PayPalsupportPayment gateway integration popular among mobile users. Integrated into HOS Booking System for visitor convenience.
- WorldlinesupportPayment gateway offering advantageous fees for public entities. Integrated into HOS Booking System.
- StarlinksupportSatellite internet connectivity used for QR code verification by operators on the Costa di Baunei, enabling operations in areas with unstable connectivity.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
EAGER competitors and assessment
Company assessmentDirect peers
- Mabrian Technologies: Mabrian provides travel intelligence and tourism analytics for destinations worldwide, including competitiveness analysis, sentiment, and visitor flows — directly comparable to EAGER Analytics' territorial intelligence platform.
- Rezdy: Rezdy is a booking and distribution platform for tours, activities, and attractions globally — directly comparable to HOS Booking's reservation and quota management for sensitive tourism sites.
- Tiqets: Tiqets is a ticketing and reservation platform for museums, attractions, and tours — directly comparable to HOS Booking for managing access quotas and reservations at cultural and natural sites.
- TrekkSoft / Peek Pro: Peek Pro (formerly TrekkSoft) provides booking, payments, and channel management software for tour and activity operators — directly comparable to HOS Booking System's booking and quota functionality for maritime operators and sites.
- ArrivalGuide: ArrivalGuide is a destination digital content platform providing visitor guides and digital services for DMOs — comparable to Heart of Sardinia's role as a destination app and to Infopoint AI's visitor information capabilities.
- BookingKit: BookingKit provides online booking and management software for tour and activity providers in Europe — comparable to HOS Booking's reservation and operator workflow capabilities, though focused on standard experiences rather than protected sites.
- ForwardKeys: ForwardKeys delivers travel data intelligence, including origin-destination flows, booking analytics, and tourism demand forecasting — comparable to EAGER's Origin Pattern Recognition and predictive analytics.
Broad incumbents
- Sojern: Sojern is a leading travel marketing platform that combines traveler intent data with programmatic advertising for destinations and hotels — overlapping with EAGER Analytics but operating at much larger scale across global destinations.
- Tourism Economics (Oxford Economics subsidiary): Tourism Economics provides global tourism forecasting and economic impact analysis for governments and DMOs — comparable to EAGER Analytics' economic impact assessment and territorial indicators, but at country/global scale.
- GetYourGuide: GetYourGuide is a global marketplace for tours, attractions, and experiences — broadly comparable to Heart of Sardinia as a destination booking marketplace, but operating at global consumer scale rather than niche protected-site management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks2 records
Key highlights3 records
Customer concentration
EAGER social profiles
Digital presenceEAGER compliance and trust
Trust signalCompliance1 record
EAGER financial estimates
Financial estimateRevenue estimate
Valuation estimate
EAGER leadership team
Management profileNumber of profiles
Profiles1 record
EAGER funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EAGER M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EAGER
What does EAGER do?
EAGER builds a data intelligence software platform for sustainable tourism, offering analytics on tourist flows, AI-driven booking and access management for beaches and cultural sites, overtourism monitoring tools, and an AI-powered infopoint assistant. Its Heart of Sardinia mobile app provides individual tourists with discovery, booking, and access capabilities, generating data that feeds the B2B analytics layer for public administrations, parks, DMOs, and tourism operators.
Is EAGER a public or private company?
EAGER is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was EAGER founded?
EAGER was founded in 2017. It employs 1 to 10 people.
Where is EAGER based?
EAGER is headquartered in Sassari, Italy, in the Europe region.
How does EAGER make money?
Four revenue lines are on record. HOS Booking System is the primary driver. The others are EAGER Analytics - Data & Dashboard Services, infopoint AI Implementation and payment Processing Integration.
Who are EAGER's main competitors?
Direct peers on record are Mabrian Technologies, Rezdy, Tiqets, TrekkSoft / Peek Pro, ArrivalGuide, BookingKit and ForwardKeys. Broad incumbents are Sojern, Tourism Economics (Oxford Economics subsidiary) and GetYourGuide.
Does EAGER have an API?
Yes. Secure API endpoints deliver presence indicators, origin data, and tourism pressure metrics directly to public and private partner systems, enabling proprietary decision-making models. Datasets can be accessed by municipality, macro-area, nationality, tourist type, and historical periods. Available via API or as dedicated extractions. API examples can be requested via email.
What industry is EAGER in?
EAGER's product category is Sustainable Tourism Intelligence Software. Its primary akta.pro industry code is THALAIAJ, Location, Footfall & Mobility Intelligence (Origin-Destination, visitation), with a secondary code of THAKANAD, Travel Program Analytics, BI & Reporting Tools. Its NAICS code is 56152 and its SIC code is 7372.