under 21

What under 21 does

Covenant House New York (DBA "Under 21") is a private nonprofit 501(c)(3) social services organization founded in 1972 and headquartered at 460 West 41st Street in Manhattan. It is the largest provider in New York City serving youth ages 16-24 experiencing homelessness, operating as part of the Covenant House International network (34 cities across 5 countries, 80,000+ youth annually). The organization runs an integrated three-pillar service model: Housing (24/7/365 crisis shelter, 24-month Rights of Passage transitional living, Mother and Child Programs, and permanent supportive housing including Family Covenant Program and Rapid Re-Housing), Health and Wellness (a Federally Qualified Health Center offering primary care, OB/GYN, pediatrics, STI/HIV testing, mental health, and COVID-19 vaccination), and Support Services (CovWorks workforce development using Individual Placement and Support, MINDS mental health services, anti-human trafficking, legal services, and youth development programming).

The organization does not operate a technology product or platform. Its underlying infrastructure consists of physical residential facilities, an FQHC-credentialed health clinic recognized with three 2024 HRSA badges (Access Enhancer, Advancing HIT for Quality, Addressing Social Risk Factors), and standard nonprofit back-office systems including donation processing through the RightGift platform and standard electronic health records for the clinic. Evidence-based practice models (IPS, Motivational Interviewing, SafeCare, SBIRT, SOAR, TF-CBT) form the clinical methodology. Praesidium Accreditation and Charity Navigator/GuideStar transparency ratings support governance quality.

Revenue is generated through four diversified streams: individual donations (one-time and recurring), corporate partnerships (24+ named partners including Goldman Sachs, Morgan Stanley, Accenture, Delta Air Lines, NBC Universal, PIMCO, Cisco, Santander), federal/state/city government grants including HRSA funding as an FQHC, and health center service fees from Medicaid, Medicare, and a sliding-fee scale. The operating budget exceeds $30 million. Distribution is entirely direct-service through physical intake (no appointment required for crisis shelter), drop-in/outreach, the on-site health center, and residential programs, with all services provided at no cost to beneficiaries regardless of ability to pay. Leadership comprises CEO Dr. Shakeema North-Albert (since 2015), supported by a C-suite with prior nonprofit, healthcare, and finance experience, and a Board of Directors chaired by Lou Rauchenberger (J.P. Morgan) with senior representation from Goldman Sachs, PIMCO, BNY, Santander, and other major institutions.

Name

under 21

Legal name

Covenant House New York

Website

https://covenanthouseny.org

Company type

Private

Founded year

1972

Operating status

Operating

Short description

Covenant House New York (DBA Under 21) is a nonprofit social services organization and the largest provider in New York City serving youth ages 16-24 experiencing homelessness, delivering 24/7 crisis shelter, transitional and permanent housing, a Federally Qualified Health Center, workforce development, and trauma-informed support services at no cost to beneficiaries.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Individual Donations: Individual donors contribute to the organization through one-time and recurring donations, which are processed through secure donation forms on the website.
2. Corporate Partnerships: Corporate partners provide financial support, in-kind donations, volunteer programs, and employee engagement initiatives. Partners include Accenture, Goldman Sachs, Morgan Stanley, Delta Air Lines, and others.
3. Government Grants and Contracts: CHNY receives federal, state, and city government funding. The organization is a Federally Qualified Health Center receiving HRSA funding. IRS Form 990 filings indicate government contract revenue.
4. Health Center Revenue: The Health and Wellness Center accepts Medicaid, Medicare, and other insurance plans. Services are provided regardless of ability to pay with a sliding fee scale based on family size and income.

Distribution channels4 records

Marketing channels8 records

Core offering

Covenant House New York (doing business as Under 21) is a 501(c)(3) nonprofit social services organization that provides crisis shelter, transitional and permanent supportive housing, a Federally Qualified Health Center, workforce development, mental health, anti-trafficking, and legal advocacy services to youth ages 16-24 experiencing homelessness in New York City. Operating 24/7/365 from a Manhattan headquarters, it is NYC's largest provider for homeless and trafficked youth, serving over 2,500 youth annually through programs delivered at no cost to beneficiaries.

Product overview

Covenant House New York is a nonprofit social services organization providing a comprehensive suite of programs for homeless youth ages 16-24. The organization operates as a multi-service center centered around three pillars: Housing (crisis shelter, transitional living, permanent supportive housing, and mother/child programs), Health and Wellness (a Federally Qualified Health Clinic offering primary care, OB/GYN, pediatric, and behavioral health services), and Support Services (workforce development through CovWorks, mental health services through MINDS, youth development, anti-human trafficking, and legal advocacy). The Health and Wellness Center serves both residents and the general public, while housing and support services focus on helping youth achieve independence.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 2,500+ youth reached annually with 1,451 served in residential programs
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

23 partnerships are on record, tiered core and minor.

• City Bar Justice CentercoreStrategic or Co-development Partner · 13 October 2022Partnership called NYC Migrant Youth Initiative addresses urgent legal needs of migrant youth arriving in NYC from the U.S.-Mexico border.
• AccenturecoreStrategic or Co-development PartnerCorporate partner providing social impact programs, employee volunteerism, and professional expertise to support youth experiencing homelessness.
• Anthem BlueCross BlueShieldcoreStrategic or Co-development PartnerHealthcare partner supporting health and wellness services for homeless youth.
• Delta Air LinescoreStrategic or Co-development PartnerLongstanding training collaboration providing workforce development and employment opportunities for youth. Jeffrey Yanni from Delta Air Lines serves on the Board of Directors.
• Goldman SachscoreStrategic or Co-development PartnerCorporate partner providing funding, professional expertise, and employee engagement programs.
• Morgan StanleycoreStrategic or Co-development PartnerCorporate partner supporting youth homelessness initiatives through funding and employee volunteer programs.
• NBC UniversalcoreStrategic or Co-development PartnerMedia and entertainment partner providing visibility and community engagement.
• PIMCOcoreStrategic or Co-development PartnerInvestment management firm partner providing financial support and professional expertise.
• Blank RomeminorStrategic or Co-development PartnerLaw firm providing legal expertise and support services.
• Chick-fil-AminorStrategic or Co-development PartnerRestaurant partner providing food donations and employee engagement.
• KFCminorStrategic or Co-development PartnerRestaurant partner providing food donations.
• RobinhoodminorStrategic or Co-development PartnerFinancial technology partner supporting youth services.
• SantanderminorStrategic or Co-development PartnerBanking partner providing financial support. David Cornish, EVP & CAO at Santander USA, serves on the Board of Directors.
• US BankminorStrategic or Co-development PartnerBanking partner providing financial services and support.
• FIRST AgencyminorStrategic or Co-development PartnerAgency partner with multiple employees on the Associate Board.
• SL Green RealtyminorStrategic or Co-development PartnerReal estate partner providing professional expertise and support. Ainslie Cullen and Andrew Mehr from SL Green serve on the Associate Board.
• Garden of DreamsminorStrategic or Co-development PartnerNonprofit partner supporting youth programs.
• NBPA (National Basketball Players Association)minorStrategic or Co-development PartnerSports association partner providing mentorship and visibility.
• NBAminorStrategic or Co-development PartnerProfessional basketball league partner providing visibility and youth engagement.
• Relish CateringminorStrategic or Co-development PartnerCatering partner providing food services for events.
• MatrixminorStrategic or Co-development PartnerPartner providing services and support.
• True Colors FundcoreStrategic or Co-development PartnerNonprofit partner providing comprehensive training to staff on working with LGBTQ youth clients.
• Day One (NYC)coreStrategic or Co-development PartnerNonprofit partner providing training on family and intimate partner violence issues.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Door: NYC-based nonprofit providing comprehensive youth and young adult services (ages 12-24) including housing, health, education, and career advancement. Directly comparable multi-service center model serving overlapping NYC youth populations.
• Ali Forney Center: NYC nonprofit providing emergency shelter, transitional housing, and supportive services specifically for LGBTQ homeless youth ages 16-24. Directly comparable target population, geography, and service mix (housing plus wraparound support).
• Hetrick-Martin Institute: NYC organization serving LGBTQ youth with housing, education, and mental health services. Overlaps directly with CHNY's LGBTQ-specific programming and trauma-informed care for the same population.
• New York Foundling: Major NYC child and family services nonprofit operating foster care, residential, and community-based programs. Comparable in scale, scope of social services, and NYC focus, though serves a broader age range.
• Children's Aid Society of New York: NYC-wide nonprofit providing integrated child welfare, education, and youth development services. Comparable multi-service center model and overlap in serving at-risk youth in NYC.
• Safe Horizon: NYC nonprofit providing anti-trafficking, domestic violence, and youth intervention services including shelter. Directly comparable in human trafficking program offering and NYC geographic footprint.
• Project Renewal: NYC-based nonprofit providing shelter, housing, healthcare, and employment services for homeless and low-income individuals. Comparable shelter-plus-health-plus-workforce model serving NYC adults; partially comparable to CHNY's adult-extending programs.
• SCO Family of Services: NYC-area nonprofit providing residential, foster care, and youth justice services. Comparable in serving youth experiencing housing instability with wraparound social services in the same metropolitan area.

Broad incumbents

• Covenant House International (other sites): Parent organization operating 34 sites across 5 countries serving 80,000+ youth. Sister-site locations such as Covenant House Philadelphia, New Orleans, and Toronto operate the same shelter-plus-support model for homeless youth, making them direct operational peers.

Regional players

• Cardinal McCloskey Community Services: NYC-based nonprofit providing residential and community-based services for children and families facing adversity. Comparable in foster care, residential programs, and wraparound supports for youth in the same city.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/covenanthouseny
• Facebookfacebook.com/CovenantHouseNY
• LinkedInlinkedin.com/company/covenanthousenewyork
• Instagraminstagram.com/covenanthouseny

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about under 21