authorized appliance repair

What authorized appliance repair does

Authorized Appliance Repair is a US-based home services referral business founded in 2010 and headquartered at 965 N West Street, Wichita, Kansas. The company operates a marketing and lead-generation platform that connects residential homeowners seeking repair service with factory-authorized local technicians across 15+ major appliance brands. Its national footprint reportedly spans more than 100 US cities, positioning the brand as a single point of contact for brand-compliant repair work that would otherwise require consumers to find authorized contractors on a per-brand, per-market basis.

The core product is a city-and-brand-keyed directory and referral funnel that captures homeowner service requests (typically via web search and online forms) and routes them to vetted, factory-authorized technicians in the homeowner's market. The underlying technology stack is consistent with a content-and-SEO-driven affiliate marketing operation: structured web pages per city/brand combination, call-center or form-based intake, and manual or lightly automated lead distribution to technician partners. No proprietary software platform, scheduling system, or technician-side SaaS product is described in the available material.

The business model is referral-fee based: the company monetizes each matched service request through a fee paid by the receiving technician, rather than by charging homeowners directly or performing repairs itself. Revenue is therefore a function of lead volume, geographic coverage, and brand authorization depth. Customer segments are exclusively residential end-users (homeowners), with the actual paying customers being the contractor network. No disclosed funding, headcount, revenue, or ownership data is available, and the company operates as a privately held small business.

Name

authorized appliance repair

Legal name

Authorized Appliance

Website

https://authorized-appliance.com

Company type

Private

Founded year

2010

Operating status

Operating

Short description

Authorized Appliance Repair is a Wichita, Kansas-based home services referral business founded in 2010 that connects residential homeowners in 100+ US cities with factory-authorized technicians across 15+ major appliance brands, earning referral fees on each matched service request.

Ownership category

akta.pro rank

Product category

Home Appliance Repair Services

NAICS

Appliance Repair and Maintenance (811412)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Major Appliance Repair & Service (CRACAJAB)

akta.pro secondary industry

Minor Appliance Repair (Non-Refrigerant, Non-Gas) (HSAGANAB)

Keywords

• Appliance repair services
• Home appliance repair
• Contractor referral
• Factory-authorized technicians
• Household appliance maintenance

GTM type

B2C

Offering type

Services

Cost components

Marketing or Sales, Operations, Personnel, Technology or R&D

Revenue model

1. Referral/Lead Generation Services: The company operates as an appliance repair contractor referral service, connecting homeowners with independent appliance repair contractors in their area. Revenue is generated through referral fees or commissions from contractors when customers are connected. All contractors are operated independently of Authorized Appliance.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Authorized Appliance Repair is a contractor referral service that connects residential and commercial customers with independently operated, factory-authorized appliance repair technicians in their local area. The company matches customers needing repairs for refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, cooktops, garbage disposals, and trash compactors to local contractors who perform the repair services. Authorized Appliance itself does not employ technicians or perform repairs; it generates revenue through referral fees or commissions when customers are connected to contractors.

Product overview

Authorized Appliance is a home appliance repair contractor referral service that connects customers with independent, factory-authorized technicians across the United States. The company offers repair services for a wide range of household appliances including refrigerators, freezers, dryers, washers, ovens, stoves, dishwashers, cooktops, trash compactors, and garbage disposals. Services are available for over 15 major appliance brands including Whirlpool, Samsung, LG, Maytag, Kenmore, Sub-Zero, Viking, GE, Frigidaire, Bosch, KitchenAid, Amana, Wolf, Dacor, and Electrolux. The company operates 24/7 with services available Monday through Sunday from 6AM to 11:30PM, and offers service in over 100 cities across the United States.

Differentiator

Problem solved

Functional benefit

Products and services

• Refrigerator and Freezer Repair Services Repair and maintenance services for refrigerators and freezers, including Samsung, Sub-Zero, Whirlpool, Kenmore, Viking, LG, Maytag, and commercial refrigeration units. Connects customers with factory-authorized local technicians for residential and light-commercial refrigeration repair.
• Washer Repair Services Repair services for washing machines covering Samsung, LG, Maytag, Kenmore, and Whirlpool brands, addressing issues such as not spinning, leaking, and not starting. Connects homeowners with local factory-authorized technicians.
• Dryer Repair Services Repair services for dryers covering Frigidaire, Samsung, LG, Whirlpool, and Maytag brands, addressing issues such as not heating, taking too long to dry, and drum problems. Connects homeowners with local factory-authorized technicians.
• Dishwasher Repair Services Repair and maintenance services for dishwashers, handling issues such as poor cleaning, drainage problems, and faulty control panels. Connects customers with factory-authorized local technicians across 15+ supported brands.
• Oven and Stove Repair Services Repair services for ovens and stoves, handling gas and electric models with issues such as temperature irregularity, faulty igniters, and malfunctioning control panels. Connects homeowners with local factory-authorized technicians.
• Cooktop Repair Services Repair services for cooktops including gas, electric, and induction types, addressing burner ignition issues and temperature control problems. Connects customers with factory-authorized local technicians.
• Garbage Disposal Repair Services Repair services for garbage disposals covering power supply issues, jammed impellers, reset button problems, and faulty switches. Connects homeowners with local factory-authorized technicians.
• Trash Compactor Repair Services Repair and maintenance services for trash compactors, addressing motor issues, faulty switches, and various brands and models. Connects customers with factory-authorized local technicians.
• Commercial Refrigeration Repair Services Repair services for commercial refrigeration equipment used by businesses such as food service operators. Connects commercial customers with qualified local technicians.
• Appliance Repair Near Me (Location-Based Matching) Location-based appliance repair service connecting customers in 100+ US cities with the nearest local factory-authorized technicians, accessible via the toll-free number (833) 220-1666 and city-specific website landing pages.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves2 records

Expansion highlights2 records

Broad incumbents

• Angi (formerly Angie's List / HomeAdvisor): Angi operates the largest US home-services marketplace, connecting consumers with local pros across appliance repair, plumbing, HVAC, and more. It is comparable to Authorized Appliance as the dominant lead-generation and pro-matching platform in the same appliance-repair vertical, with much broader scale and tooling.
• TaskRabbit: TaskRabbit runs a local-services marketplace for handyman, repair, installation, and assembly tasks, including appliance-related work. It is comparable to Authorized Appliance as a tech-enabled marketplace routing consumers to independent service providers for in-home help.
• Thumbtack: Thumbtack is a US local-services marketplace where homeowners find and book professionals across categories including appliance repair. It is comparable as a consumer-facing pros-marketplace capturing the same referral-style demand, though broader in scope than appliance-only.
• Sears Home Services: Sears Home Services runs a national appliance-repair operation dispatching technicians across all major brands. It is comparable as a household brand operating in the same major-appliance repair vertical, and historically defined the factory-authorized service template Authorized Appliance leverages.
• Porch Group: Porch operates a home-services marketplace and software platform connecting homeowners with local pros across categories including appliance repair. It overlaps with Authorized Appliance's referral/lead-gen business model and audience intent.
• Yelp: Yelp is a dominant local-business discovery platform where consumers search for and review appliance-repair services. It competes with Authorized Appliance for the same high-intent "appliance repair near me" search demand, and its advertising products target the same pros.

Direct peers

• Networx: Networx is a home-improvement referral network matching consumers with local contractors across categories including appliance repair. It shares Authorized Appliance's core lead-generation and contractor-matching business model.
• Frontdoor (formerly Serviz): Frontdoor operates a home-services platform offering on-demand repair and maintenance, including appliance repair through a national network. It is directly comparable to Authorized Appliance as a multi-brand home repair concierge/marketplace.
• Puls Technologies: Puls is a venture-backed on-demand appliance repair platform that dispatches technicians directly to homes for major appliances. It is the closest direct competitor to Authorized Appliance's referral model, sharing the same premium-brand, in-home appliance repair category.

Others

• Repair Clinic: Repair Clinic sells appliance parts and provides DIY repair guidance for major appliances across the same brands Authorized Appliance supports. It is adjacent/complementary — capturing DIY intent for the same appliance owners — and competes indirectly for the repair-related search query.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about authorized appliance repair