RepairClinic.com

What RepairClinic.com does

RepairClinic.com is a direct-to-consumer e-commerce retailer of genuine OEM replacement parts for home appliances, HVAC systems, and outdoor power equipment (lawn and garden). Operating as part of the Burke America Parts Group family of brands and headquartered in Canton, Michigan, the company serves two primary segments: DIY homeowners seeking to repair appliances rather than replace them, and professional field-service repair technicians. Its catalog spans refrigerators, dryers, ranges, washers, dishwashers, microwaves, and freezers on the appliance side; furnaces, heat pumps, air conditioners, and air handlers on the HVAC side; and lawn mowers, small engines, snowblowers, chainsaws, and generators in the outdoor equipment category, covering major brands including Whirlpool, GE, LG, Samsung, Carrier, and Briggs & Stratton.

The core technology is a proprietary e-commerce platform built around a model-number and part-number lookup system that matches customers to exact-fit OEM components across a database cited at 371,888+ appliance-parts results and 139,825+ heating-and-cooling results. This transactional catalog is supplemented by an extensive DIY repair content library—7,000+ technician-led instructional videos, 10,000+ diagrams and manuals, and 700+ problem-solving articles—that functions as a top-of-funnel acquisition and conversion engine. Commercial terms include same-day shipping on in-stock items, a 365-day return policy, and a price-match guarantee on genuine OEM parts.

The business model is product-led and transactional: revenue is generated through one-time e-commerce purchases of individual parts, with unit prices ranging from under $1 for small components to $50–$60+ for major assemblies. Go-to-market is self-service, driven by SEO-friendly instructional content and organic social channels (YouTube, Facebook, Instagram, Pinterest, Twitter) plus a VIP email list offering a 10% subscriber discount. Pricing is segmented via a Repair Clinic Pro program that provides dedicated professional pricing to trade technicians alongside standard consumer pricing. The company states it has helped over 20 million people save $2.5 billion on home repairs.

Name

RepairClinic.com

Legal name

RepairClinic.com

Website

https://repairclinic.com

Company type

Private

Founded year

1912

Operating status

Operating

Headcount range

101–250 employees

Short description

RepairClinic.com is a direct-to-consumer e-commerce retailer selling genuine OEM replacement parts for home appliances, HVAC systems, and outdoor power equipment, serving DIY homeowners and professional repair technicians via model-number part lookup and an extensive DIY repair content library.

Ownership category

akta.pro rank

Product category

Replacement Parts E-commerce

NAICS

Personal and Household Goods Repair and Maintenance (8114), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113)

SIC

Services-Miscellaneous Repair Services (7600), Wholesale-Motor Vehicle Supplies & New Parts (5013)

akta.pro primary industry

Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)

Keywords

• OEM replacement parts
• Appliance parts e-commerce
• DIY repair parts
• HVAC replacement parts
• Lawn mower parts

Headquarters

HQ city

Canton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Parts Sales: Direct e-commerce sale of genuine OEM replacement parts for home appliances, HVAC systems, and outdoor power equipment. Revenue generated through one-time transactional purchases of individual parts. Revenue stream descriptions are primarily e-commerce transactional with parts sold individually.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

RepairClinic.com is an e-commerce platform that sells genuine OEM replacement parts for home appliances, HVAC systems, and outdoor power equipment, searchable by model number or part number. The platform is supplemented by a free DIY repair content library (7,000+ videos, 10,000+ diagrams, 700+ articles) and a dedicated Repair Pro pricing program for professional technicians. Orders ship same-day on in-stock items with a 365-day return policy and a price match guarantee on genuine OEM parts.

Product overview

RepairClinic.com is a family-owned e-commerce platform (operating since 1912 under the parent company Burke America Parts Group) offering genuine OEM replacement parts for home appliances, HVAC systems, and outdoor power equipment across three main product categories: Home Appliance Parts (refrigerators, dryers, washers, dishwashers, microwaves, and more), Lawn & Garden Equipment Parts (lawn mowers, chainsaws, generators, and outdoor power tools), and HVAC Parts (furnaces, heat pumps, air conditioners, and air handlers). The offering is anchored by a core parts catalog searchable via model/part number lookup, supplemented by a DIY Repair Help Library (7,000+ videos, 10,000+ manuals, 700+ articles) and a Repair Clinic Pro Program for professional technicians. Key commercial terms include same-day shipping, a 365-day return policy, and a Price Match Guarantee, with a parts database spanning 371,888+ SKUs across all major appliance and equipment brands including Whirlpool, GE, LG, Samsung, Carrier, and Briggs & Stratton.

Differentiator

Problem solved

Functional benefit

Products and services

• Genuine OEM Replacement Parts Core e-commerce catalog of genuine OEM replacement parts for home appliances, HVAC systems, and outdoor power equipment, searchable by model number or part number with same-day shipping on in-stock items and a 365-day return policy. Serves DIY homeowners and professional technicians.
• Home Appliance Parts Replacement parts for refrigerators, dryers, ranges/ovens/stoves, washing machines, dishwashers, microwaves, freezers, trash compactors, ice makers, range hoods, vacuums, garbage disposals, dehumidifiers, bathroom fans, carpet cleaners, water filtration systems, and hot water dispensers. Spans 371,888+ part listings.
• Lawn & Garden Equipment Parts
• HVAC Parts
• Repair Accessories & Maintenance Supplies
• Repair Clinic Pro Program

Quantifiable outcome

• $2.5 billion in customer savings on home repairs
• +3 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Reliable Parts: Reliable Parts is a distributor of OEM appliance parts operating both retail stores and an e-commerce site serving DIY and professional customers in North America. It mirrors RepairClinic's mix of consumer and trade channel revenue.
• PartsTree: PartsTree is an online retailer specializing in OEM parts lookup and diagrams for outdoor power equipment and small engines, with strong manufacturer-grade schematics. It competes directly with RepairClinic in lawn mower and outdoor power parts categories.
• iFixit: iFixit is the dominant free, community-driven DIY repair content library and sells parts and toolkits for electronics and appliance repair. Its content-led model and parts marketplace compete directly with RepairClinic's Repair Help Library and parts catalog.
• PartSelect: PartSelect is a leading online retailer of appliance replacement parts with a strong DIY content library (how-to videos, schematics) and a model-number lookup system. It directly competes with RepairClinic across the same DIY and pro channels with an essentially identical value proposition.
• eReplacementParts.com: eReplacementParts is an online retailer of OEM replacement parts for outdoor power equipment, small engines, and power tools with model-number lookup and instructional content. It directly overlaps RepairClinic on the lawn & garden and outdoor power equipment segments.
• AppliancePartsPros.com: AppliancePartsPros sells OEM appliance replacement parts online, complements its catalog with technician-led repair help videos, and serves both DIY homeowners and repair professionals. It overlaps with RepairClinic on nearly every SKU category and customer segment.

Broad incumbents

• Fix.com (Lowes.com DIY content/parts): Lowes.com is a broad home-improvement incumbent that has invested heavily in DIY content (formerly Fix.com) and sells appliance and tool parts across many OEM brands. It is a broad incumbent with adjacent — but not specialized — overlap with RepairClinic.
• Amazon: Amazon operates the dominant third-party parts marketplace where many OEM and aftermarket appliance, HVAC, and tool parts are listed. While not specializing in this category, its scale and Prime-driven same-day delivery make it the primary competitive threat on discovery and fulfillment.
• eBay: eBay is a broad e-commerce marketplace with deep supply of new and used appliance, HVAC, and outdoor power equipment parts. It competes with RepairClinic on price discovery and breadth but lacks the model-number lookup content experience.
• Sears PartsDirect: Sears PartsDirect is the parts-and-accessories arm of Sears Home Services and one of the longest-running OEM appliance parts catalogs in the US. It is a broad incumbent with overlapping SKU breadth but a heavier reliance on Sears brand affiliations and service-installer leads.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/RepairClinic
• YouTubeyoutube.com/RepairClinic
• Facebookfacebook.com/RepairClinic
• Instagraminstagram.com/repairclinic
• Pinterestpinterest.com/repairclinic

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RepairClinic.com