What ccab does

CCAB (Complete Collections and Billing, LLC) is a privately held medical billing and accounts receivable services agency founded in 2004 and headquartered at 331 E Main St, Suite 200, Rock Hill, South Carolina. The company exclusively serves small medical practices of 1-10 providers, with a primary focus on 1-5 provider groups, and reports operational experience across 20 medical specialties (including cardiology, dermatology, radiology, dental/oral surgery, pathology, urgent care, gastroenterology, podiatry, eye care, family medicine, physical therapy, behavioral health, and others). CCAB markets itself as a nationally certified agency, with staff holding AAPC/CPB certifications, and asserts HIPAA and PCI compliance alongside BBB A+ accreditation.

The company's core offerings consist of two service lines: (1) Medical Billing Services, covering claims submission, error review, clean claim transmission to a clearinghouse, rejected-claim rectification, patient communication, and financial reporting; and (2) A/R Recovery Services, which provide insurance follow-up, aged-claim handling up to three years, appeals, and write-off minimization. Underlying these is a collection technology platform with proprietary features including clean claim transmission review and ongoing A/R account tracking. Distribution is direct: phone-based inside sales supported by a toll-free line, an online client upload portal, and a self-service Cost Comparison Calculator on the company website.

CCAB's business model blends subscription and transaction-based revenue. A/R Recovery is a fixed monthly subscription of $1,250 with no startup fee, no long-term contract, and a 30-day working agreement; Medical Billing is priced at 4-9% of client revenue depending on monthly claim volume, with a starting rate equivalent to $1,250/month. Ancillary revenue includes $1.50 per billing notice and optional practice management software resale. Customer acquisition is anchored on the CCAB Test Drive, a 30-day free trial introduced in 2014 that reportedly converts more than 80% of trialists into long-term clients (62 of 75 trialists since 2014 are still clients). With over 200,000 patients served cumulatively, CCAB operates as a bootstrapped SMB agency without disclosed external funding, acquisitions, or leadership transitions.

Name

ccab

Legal name

Complete Collections and Billing, LLC

Website

https://ccabmed.com

Company type

Private

Founded year

2004

Operating status

Operating

Short description

CCAB is a privately held medical billing and accounts receivable services agency founded in 2004 in Rock Hill, SC, exclusively serving small medical practices of 1-10 providers across 20 specialties via subscription and percentage-based fee models.

Ownership category

akta.pro rank

Product category

Medical Billing Services

NAICS

Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Medical Debt Collection & Revenue Cycle Bad-Debt Recovery (FSAKAJAM)

akta.pro secondary industries

Specialty & Regulated Collections (Medical, Student Loan, Government, HOA) (BPAAAEAJ), Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)

Keywords

• Medical billing services
• Accounts receivable management
• Healthcare revenue cycle
• Small practice billing
• Claims processing services

Headquarters

HQ city

Rock Hill

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. A/R Recovery Services: Monthly fixed fee for accounts receivable recovery services for small medical practices. Fee is $1,250 per month with no upfront investment, commitment, or long-term contracts.
2. Medical Billing Services: Percentage-based billing service charging 4%-9% of revenue depending on volume of claims processed per month. Starting rate is $1,250 per month.
3. Billing Notices: Optional additional service for sending billing notices at $1.50 per notice
4. Practice Management Software: Software provision at additional cost for practices without existing medical billing or practice management software

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

CCAB (Complete Collections and Billing, LLC) provides outsourced medical billing and accounts receivable recovery services exclusively for small medical practices of 1-10 providers. Services encompass claims submission, error review, insurance follow-up, rejected claim rectification, patient billing communication, payment arrangement handling, and aged-claim appeals. The firm offers a Test Drive 30-day free trial and operates on a 30-day working agreement with no long-term contracts.

Product overview

CCAB (Complete Collections and Billing) is a nationally certified medical billing agency offering a unified service portfolio for small medical practices. The core offerings consist of Medical Billing Services and A/R Recovery Services, both provided under a 30-day working agreement model. The CCAB Test Drive serves as an entry program allowing practices to trial services free for 30 days with no commitment. An online Cost Comparison Calculator complements the offerings by helping prospects evaluate CCAB against alternatives. The company exclusively serves small practices of 1-10 providers and has experience across 20 medical specialties.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Billing Services
• A/R Recovery Services
• CCAB Test Drive
• Billing Notices
• Practice Management Software Provision

Quantifiable outcome

• Net collections increase typically 5-50%
• +3 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered supporting.

• AAPC (American Academy of Professional Coders)supportingOthersCCAB is a member of AAPC and their billers are AAPC/CPB certified. AAPC is a professional organization for medical billing and coding professionals.
• AMBA (American Medical Billing Association)supportingOthersCCAB is a member of AMBA, a professional association for medical billing professionals and agencies.
• BBB (Better Business Bureau)supportingOthersCCAB is BBB accredited with an A+ rating, demonstrating ethical business practices and customer satisfaction standards.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• AdvancedMD: A leading cloud-based medical billing and EHR platform serving small to mid-sized practices. Comparable to CCAB in serving independent practices but operates at vastly greater scale with a software-led, subscription model rather than a pure-service model.
• athenahealth: A large, established healthcare IT platform offering medical billing, EHR, and revenue cycle management. While it serves larger practices and health systems, its billing services and network effect make it a direct competitive threat for any small-practice billing decision.
• eClinicalWorks: Major EHR vendor with integrated billing/RCM services aimed at small and mid-sized practices. Competes with CCAB in the medical billing services layer for ambulatory practices, especially for practices looking to consolidate EHR + billing.
• Practice Fusion: EHR platform with billing features designed for independent providers. Slightly broader in scope than CCAB but serves the same small-practice segment and provides in-house billing capabilities that compete against outsourced agencies.
• Greenway Health: Established healthcare IT vendor offering EHR, practice management, and revenue cycle management for ambulatory practices. Competes with CCAB in the medical billing/RCM services layer for small and mid-sized physician practices.

Direct peers

• Kareo (now Tebra): Kareo was built specifically for independent small practices with medical billing and practice management software, directly competing with CCAB's 1-10 provider target segment. Now part of Tebra, it bundles EHR + billing + RCM services for the same SMB practices CCAB serves.
• CollaborateMD: Cloud-based medical billing software and services for small practices and billing companies. Comparable to CCAB in target market (small practices) and offering (medical billing + A/R management), with a SaaS-first delivery model.
• DrChrono (by EverHealth): Medical practice management and billing platform focused on small, independent practices with EHR, patient portal, and RCM tools. Directly comparable to CCAB in serving the same1-10 provider segment with bundled billing services.
• CureMD: All-in-one EHR, practice management, and medical billing service for small to mid-sized practices. Comparable to CCAB in offering outsourced billing/RCM plus technology, with similar SMB target market.
• BillingParadise: Outsourced medical billing and RCM services company serving physician practices of all sizes. Closely comparable to CCAB as a pure-play medical billing agency with percentage-based pricing and specialty-specific expertise.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ccab-management-llc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ccab