bickleai

Name

bickleai

Legal name

BickleAI, Inc.

Website

https://bickleai.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Voice AI Platform

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)

Keywords

• AI voice agents
• Conversational AI platform
• Voice customer experience
• AI call automation
• AI employee software

Headquarters

HQ city

Not specified

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Services: The Service is offered on a subscription basis. Fees are billed in advance and are non-refundable. Subscriptions renew automatically unless cancelled before the renewal date. Annual subscriptions available with full annual fee responsibility if used more than 30 days within the calendar year at cancellation.
2. Usage-Based Minutes: Platform usage计量 based on call minutes. Free trial provides 60 minutes included. Enterprise tiers include minutes allocation with overage or tiered pricing based on call volume.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

BickleAI builds and sells a cloud-based voice AI platform that enables businesses to create and deploy "AI Employees" — autonomous voice agents that answer phone calls, qualify leads, book appointments, handle customer support, process orders, triage issues, and escalate to human staff when needed. The platform is no-code, supports deployment in approximately 2 minutes, and operates across North America, the United Kingdom, and Europe with dedicated local and toll-free numbers. It integrates with Salesforce, ServiceNow, Atlassian, Google Calendar, Outlook, Zillow Premier/Flex, and Google Business Profile/Ads.

Product overview

BickleAI is an AI-powered voice platform offering AI Employees as the core product. The platform enables businesses to build and deploy AI voice agents for customer experience management with a no-code approach, creating an AI Employee in approximately 2 minutes. The unified Voice Platform includes multiple integrated modules: AI Employees (the core autonomous agents), Central Intelligence (AI Manager for real-time business queries), Availability Scheduling (appointment booking and calendar management), Intelligent Navigation/Inbound IVR (DTMF menu automation), Keyword Triggers (spoken-word automation), and Team Features (planned multi-user collaboration). The platform operates across North America, UK, and Europe with dedicated local and toll-free numbers. Specialized vertical solutions include Zillow Pick & Schedule, Zillow Pick & Talk, and Google Whisper Connect integrations for real estate and lead capture use cases.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Employees Customizable autonomous voice agents that handle customer phone calls end-to-end, including lead qualification, appointment booking, support inquiries, order processing, ticket creation, and escalation. Each AI Employee is configured with a name, role (e.g., Customer Service Representative, Leasing Agent), phone number, personality, tone, and language, and operates 24/7. Intended for businesses across real estate, startups/SMBs, retail, surveys, and healthcare-adjacent verticals.
• Voice Platform No-code SaaS platform for building, configuring, and managing AI Employees. Converts voice conversations into actionable automations, provides live transcription and AI call summaries, and supports dedicated local and toll-free numbers across North America, the UK, and Europe. Enterprise tier integrates with Salesforce, ServiceNow, and Atlassian.
• Zillow Pick & Schedule Automated workflow targeting Zillow Premier Agent and Flex Realtors. The AI Employee accepts high-cost Zillow leads instantly (sub-second pickup), navigates Zillow's IVR scheduling menus via DTMF, and books property showings based on the realtor's configured schedule. Purpose-built for SMB realtors handling $20–50+ leads.
• Zillow Pick & Talk Live-transfer workflow for Zillow Premier and Flex leads. The AI detects when a human speech answer is present, transitions into a natural conversation, gathers lead details, answers questions, and qualifies prospects conversationally before handing off.
• Google Whisper Connect Lead capture integration for Google Business Profile and Google Ads click-to-call campaigns. The AI Employee responds in under one second to "Call from Google" whispers, capturing high-intent paid leads 24/7 before competitors can answer.

Quantifiable outcome

• 560+ hours saved per user per year
• +8 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability12 records

Feature9 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• ServiceNowcoreTechnology or IntegrationEnterprise integration partnership enabling AI Employees to connect with ServiceNow workflows, create tickets, manage escalations, and sync data bidirectionally with the ServiceNow platform.
• AtlassiancoreTechnology or IntegrationEnterprise integration partnership allowing AI Employees to connect with Atlassian tools (Jira, Confluence) for task management, knowledge base access, and workflow automation.
• SalesforcecoreTechnology or IntegrationEnterprise integration partnership enabling AI Employees to log call details, update contact records, qualify leads, and sync with Salesforce CRM for comprehensive customer data management.
• Google CalendarsupportingTechnology or IntegrationOne-way calendar sync from BickleAI Team Calendar to personal Google Calendar, keeping team members' schedules updated automatically when appointments are booked by AI Employees.
• Outlook CalendarsupportingTechnology or IntegrationOne-way calendar sync from BickleAI Team Calendar to Outlook Calendar, enabling automatic schedule updates when AI Employees book appointments.
• Zillow Premier Agent & FlexcoreTechnology or IntegrationIntegration with Zillow's lead generation platform. AI automatically accepts Premier and Flex leads ($20-50+ per lead), navigates IVR scheduling menus, and books property showings based on real-time availability. Resolves challenges of slow pickup, missed accept prompts, and after-hours leads.
• Google Business Profile & Google AdscoreTechnology or IntegrationIntegration with Google lead generation through Business Profile and Ads click-to-call. AI provides sub-second pickup for 'Call from Google' whispers, ensuring leads are captured before competitors. Addresses voicemail = lost lead problem.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Sierra AI: Conversational AI platform for customer service agents, directly competing with BickleAI's AI Employees for customer support, lead qualification, and CX automation. Both target businesses seeking human-like voice AI for phone-based interactions.
• Vapi: Developer platform for building, testing, and deploying voice AI agents — competes with BickleAI in conversational AI infrastructure, though Vapi leans more developer-facing vs BickleAI's no-code SMB focus.
• Retell AI: Voice AI platform for building and deploying conversational phone agents with similar features to BickleAI (call handling, appointment booking, CRM integration) — direct competitor in the AI voice agent category.
• Bland AI: AI phone calling platform enabling businesses to deploy AI agents for inbound/outbound calls — directly comparable to BickleAI in autonomous voice agent deployment for customer service and lead capture.
• PolyAI: Enterprise voice AI platform for customer service, specializing in phone-based conversational agents for hospitality, healthcare, and retail — competes with BickleAI's enterprise voice AI for customer support.
• Decagon: AI customer support agent platform providing conversational AI for customer service across voice and chat — a direct competitor to BickleAI's voice-first AI Employees targeting SMB and enterprise customer experience.

Broad incumbents

• Intercom: Major customer communications platform with AI agent capabilities (Fin AI) spanning chat, email, and voice. Broader incumbent with established enterprise customer base — competes with BickleAI for AI-powered customer support budget.
• Zendesk: Enterprise customer service platform with AI agent offerings across voice, chat, and ticketing. Larger incumbent whose AI capabilities compete with BickleAI in the customer experience automation space.
• Cresta: Contact center AI platform offering real-time agent assist, coaching, and customer conversation intelligence. Broader than BickleAI but overlaps significantly on AI-driven customer service automation and voice analytics.
• Observe.AI: Contact center AI platform providing conversation intelligence, agent coaching, and AI-powered customer interactions. Broader incumbent in the voice AI for customer service category overlapping with BickleAI.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/bickleai

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about bickleai