Czeladzka Spółdzielnia Mieszkaniowa

What Czeladzka Spółdzielnia Mieszkaniowa does

Czeladzka Spółdzielnia Mieszkaniowa (CZSM) is a member-owned Polish housing cooperative (spółdzielnia mieszkaniowa) established in 1974 and headquartered at ul. Szpitalna 9A in Czeladź, Silesian Voivodeship. It is positioned as one of the largest housing cooperatives in the region and manages several dozen residential properties housing approximately 10,000 residents, along with commercial premises and garages. Operations are organized through four field administrations — ADM 1 (Osiedle Ogrodowa), ADM 2 (Osiedle Piłsudskiego), ADM 3 (Osiedle Saturn), and ADM 4 (Osiedle Dziekana) — which handle property management, maintenance, repairs, technical inspections, and tenant relations, supported by central departments including Członkowsko-Lokalowy, Finansowo-Księgowy, Eksploatacji Gospodarki Mieszkaniowej, and Opłat i Windykacji.

The technology stack is conventional and non-proprietary: a WordPress-based public website and an APEX-based eBOK (electronic tenant portal) provide residents with self-service access to billing, payment history, and documents, while electronic cost allocators (podzielniki) with remote reading are used for utility allocation. The cooperative has executed an extensive grant-funded thermal modernization program (2017–2025) in partnership with WFOŚiGW Katowice, covering façade insulation, window and roof replacement, balcony and elevator modernization (38 elevators), asbestos removal, and 45 kW photovoltaic installations with 10 kWh storage. There are no proprietary software products, AI/ML systems, or platform revenue.

The business model is that of a non-profit cooperative. Recurring revenue comes from monthly residential maintenance fees (opłaty eksploatacyjne) set by the Supervisory Board, with utility costs (heating from TAURON Ciepło, water from Czeladzkie Wodociągi, gas from PGNiG) passed through to residents. Supplementary revenue is generated by renting commercial premises and garages (advertised on the cooperative's website) and by selling separate ownership rights to residential units through oral auctions (ustny przetarg). The go-to-market is community-led: members join by acquiring a share tied to a residential unit and participate in governance through the Walne Zgromadzenie (General Members' Meeting), the highest governing body, supported by an elected Supervisory Board and Management Board. The cooperative distributes a quarterly Biuletyn Spółdzielczy and maintains a Facebook page for resident communication, and partners with UNIQA to distribute voluntary household insurance bundled with monthly fee collection.

Name

Czeladzka Spółdzielnia Mieszkaniowa

Legal name

Czeladzka Spółdzielnia Mieszkaniowa

Website

https://czsm.czeladz.pl

Company type

Private

Founded year

1974

Operating status

Operating

Short description

Czeladzka Spółdzielnia Mieszkaniowa is a Polish member-owned housing cooperative, established 1974, that manages dozens of residential properties housing approximately 10,000 residents in Czeladź, Silesian Voivodeship, via four field administrations, with supplementary commercial and garage rentals and grant-funded modernization.

Ownership category

akta.pro rank

Product category

Residential Property Management (Housing Cooperative)

NAICS

Residential Property Managers (531311), Lessors of Residential Buildings and Dwellings (53111), Lessors of Nonresidential Buildings (except Miniwarehouses) (531120), Services to Buildings and Dwellings (5617)

SIC

Operators Of Apartment Buildings (6513), Real Estate Operators (No Developers) & Lessors (6510)

akta.pro primary industry

Cooperative (Co-op) Housing Association Management (BPAJAHAC)

akta.pro secondary industries

Association Maintenance, Vendor & Capital Project Management (BPAJAHAM), Mixed-Use Community Association Management (BPAJAHAF)

Keywords

• Residential property management
• Housing cooperative services
• Building maintenance services
• Utility cost allocation
• Thermal modernization programs

Headquarters

HQ city

Czeladź

HQ country

Poland

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Residential maintenance fees (opłaty eksploatacyjne): Members pay regular maintenance fees for housing management services, including building upkeep, utilities, and administration. Fees are governed by the cooperative's pricing regulations and are transparent to members.
2. Commercial and garage rentals: The cooperative rents out commercial premises (lokale użytkowe) and garages. Available spaces include units at ul. Szpitalna 9, ul. Szpitalna 9A, ul. Niepodległości 1A, os. Dziekana 3A/D, os. Dziekana 5C, ranging from approximately 11 sqm to 640 sqm.
3. Property sale (przetarg na ustanowienie odrębnej własności): The cooperative sells separate ownership rights to residential units through oral auctions, generating one-time transaction revenue from the sale of apartments to members or third parties.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Czeladzka Spółdzielnia Mieszkaniowa is a member-owned housing cooperative that manages dozens of residential buildings housing approximately 10,000 residents in Czeladź, Silesian Voivodeship. It delivers residential property management services (maintenance, technical inspections, utility settlement, renovations) through four field administrations (ADM 1–4), leases commercial premises and garages, sells separate ownership rights to apartments via oral auction, and implements grant-funded thermal modernization and photovoltaic programs.

Product overview

Czeladzka Spółdzielnia Mieszkaniowa is a housing cooperative managing dozens of residential properties in Czeladź, Silesian Voivodeship, housing approximately 10,000 residents. The cooperative offers a portfolio of services comprising: (1) residential property management through four administrative districts (ADM 1–4), covering building maintenance, technical inspections, and renovations; (2) utility cost settlement services including heating, water, and gas allocation; (3) the eBOK electronic tenant self-service portal as the primary digital access channel; (4) the quarterly Biuletyn Spółdzielczy newsletter delivered in print and electronic formats; (5) thermal modernization and energy efficiency programs (termomodernizacja), including photovoltaic installations, supported by WFOŚiGW subsidies; (6) commercial space rental for retail and office units; (7) housing insurance in partnership with UNIQA; and (8) the Poradnik Mieszkańca resident guide. The portfolio is coordinated centrally from the headquarters at ul. Szpitalna 9A, with operations distributed across four field administrations.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Property Management (ADM 1-4) Full property management service across four administrative districts covering building maintenance, repairs, renovations, technical inspections, and tenant relations for dozens of residential buildings housing approximately 10,000 residents in Czeladź.
• Utility Cost Settlement (Rozliczanie mediów) Settlement and allocation service for heating (TAURON Ciepło), water (Czeladzkie Wodociągi), gas, hot water, and common-area electricity costs, including installation of electronic cost allocators with remote reading capabilities.
• Commercial Space and Garage Rental (Najem lokali użytkowych) Rental service for commercial premises (retail, office, and service spaces) and garages located in residential buildings and pavilions managed by the cooperative in Czeladź.
• Separate Ownership Sale of Residential Units (Ustny przetarg) Sale of separate ownership rights to residential units in the cooperative's buildings via oral auction, available to cooperative members and third parties.
• Thermal Modernization of Buildings (Termomodernizacja) Building thermal modernization program including external wall insulation, window replacement, roof renovation, balcony repairs, and fire protection upgrades, often co-funded by WFOŚiGW environmental grants.
• Photovoltaic Installation with Energy Storage Solar photovoltaic installation with energy storage at cooperative buildings, co-funded through the WFOŚiGW '50 kW na start' environmental program.
• Water Meter Replacement (Wymiana wodomierzy) Scheduled replacement of residential water meters performed in accordance with the five-year certification requirement, with documented replacement schedules published for residents.
• Voluntary Housing Insurance (Bezpieczne Mieszkanie / UNIQA) Voluntary housing insurance offered to cooperative residents in partnership with UNIQA Towarzystwo Ubezpieczeń S.A., with premiums payable together with monthly housing fees and the 'Bezpieczne Mieszkanie' (Safe Home) coverage package.

Quantifiable outcome

• Managed portfolio of dozens of residential properties housing approximately 10,000 people in Czeladź, Silesian Voivodeship.
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• TAURON Ciepło sp. z o.o.coreTechnology or IntegrationTAURON Ciepło is the district heating supplier for the cooperative's properties. Heating tariffs are regulated by the Energy Regulatory Office (Urząd Regulacji Energetyki). The cooperative communicates tariff changes to residents and facilitates access to government heating allowances (bon ciepłowniczy) for eligible residents in certain tariff groups.
• Czeladzkie Wodociągi sp. z o.o.coreTechnology or IntegrationCzeladzkie Wodociągi is the water supply and wastewater utility for the cooperative's properties. Water tariffs are approved by the national water management authority (Wody Polskie).
• UNIQA Towarzystwo Ubezpieczeń S.A.minorChannel Partner/ Reseller/ DistributorUNIQA offers voluntary household insurance products (Bezpieczne Mieszkanie) to cooperative residents through the cooperative, with premium payments collectible alongside monthly maintenance fees.
• IZODOM Sp. z o.o. Spółka KomandytowaminorStrategic or Co-development PartnerIZODOM is the construction contractor performing thermomodernization work (façade insulation, asbestos removal) on the Dziekana 3-4 residential estate. Work was scheduled for 2026 as of late 2025.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Grupa Emmerson: Polish residential and commercial property management firm operating across multiple cities, directly comparable to CZSM in providing fee-based property management services to residential communities and cooperatives.
• Vantage Rent: Polish residential property management and rental services company offering building administration, tenant management, and maintenance coordination, comparable to CZSM's core ADM-based service delivery.
• WGN Nieruchomości: Established Polish real estate services network covering brokerage, property management, and advisory; comparable in providing residential property administration to housing communities across regional Polish markets.
• Metrohouse: Polish real estate agency and property services firm with a broad branch network, comparable to CZSM in handling residential real estate administration and tenant services in regional Polish cities.
• Północ Nieruchomości: Polish real estate agency and property services firm, comparable to CZSM in delivering residential property administration, leasing, and member-facing services across regional Polish markets.

Broad incumbents

• JLL Poland: Global real estate services firm with Polish operations spanning commercial property management, valuation, and advisory; comparable as a large-scale property operator serving institutional and residential clients in Poland.
• CBRE Poland: Global real estate services firm with extensive Polish operations covering facilities and property management; broadly comparable to CZSM as an incumbent in the Polish property services landscape, though focused primarily on commercial assets.
• Knight Frank Poland: International real estate consultancy with Polish offices providing residential and commercial property services; broadly comparable to CZSM as a senior incumbent in Polish real estate administration.
• Greystar Real Estate Partners: Global leader in residential property management and rental housing investment, operating multifamily communities at scale; broadly comparable to CZSM in managing large residential portfolios across multiple estates, though for-profit and international.
• Savills Poland: Global real estate services firm with Polish operations offering property management, valuation, and consultancy; comparable to CZSM as a large, established property services player operating in the Polish market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CzeladzkaSM

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Czeladzka Spółdzielnia Mieszkaniowa