What chipsoft belgie does

ChipSoft België is the Belgian operating subsidiary of the Dutch healthcare IT vendor ChipSoft B.V., established in Antwerp in 2009 and employing over 110 staff in Belgium (and more than 1,000 total across Belgium and the Netherlands as of September 2023). The company develops, sells, and implements HiX, a hospital-wide integrated Electronic Patient Record (EPD) built on Microsoft technology and deployed on fixed and mobile devices. HiX unifies clinical documentation, workflow management, care logistics, scheduling, closed-loop medication, clinical decision support, eHealth integrations, a data warehouse, a patient portal, and a suite of seven HiX Mobile applications for clinicians.

The product is CE-marked as a Class IIb medical device under the EU Medical Device Directive, ISO 13485 certified, and conformant with Belgian Meaningful Use Criteria (BMUC) and GDPR. It integrates with Belgian eHealth infrastructure including Vitalink, Vaccinet, CoZo, SAM, and Sciensano, as well as pharmacy robots such as Rowa, and supports data submission to ORTHOpride and ColonIS registries. AI capabilities are embedded for clinical decision support, care logistics optimization, voice-enabled documentation, and process automation, though no proprietary foundation models are disclosed.

ChipSoft België generates revenue primarily through annual enterprise licensing and subscription contracts for the HiX platform, sold directly to hospitals via a field sales motion. Implementation, training, and ongoing support are delivered in-house by the company's Implementation & Support team. Customers include general and network hospitals such as AZ Klina, Ziekenhuis Geel, AZ Delta, ZAS, ZNA, and GZA Ziekenhuizen, with deployments involving multi-year projects, large-scale data migration, and hundreds of internal stakeholders.

Name

chipsoft belgie

Legal name

ChipSoft B.V.

Website

https://chipsoft.be

Company type

Private

Founded year

1986

Operating status

Operating

Short description

ChipSoft België sells and implements HiX, an integrated hospital-wide Electronic Patient Record platform, to Belgian hospitals via direct enterprise sales, with implementation, training, and ongoing support delivered from its Antwerp office.

Ownership category

akta.pro rank

Product category

Healthcare Information Systems

NAICS

Software Publishers (5132), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), HIE Platforms & Network Services (Community/Regional/National) (HLACABAB)

Keywords

• Electronic health records
• Hospital information systems
• Healthcare software
• Clinical decision support
• Patient portal solutions

Headquarters

HQ city

Antwerpen

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EPD Software Licensing and Subscription: ChipSoft generates revenue through annual licensing and subscription fees for the HiX Electronic Patient Record platform, which includes software licenses, updates, standard content, and maintenance. Pricing is typically enterprise/contract-based and not publicly disclosed.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

ChipSoft België develops and sells HiX, a hospital-wide integrated Electronic Patient Record (EPD) platform for healthcare institutions. The platform covers clinical documentation, workflow management, care logistics, scheduling, closed-loop medication, eHealth, business intelligence (HiX Datawarehouse), a patient portal (Patiëntenportaal/Zorgportaal), and mobile applications (HiX Mobile suite). It is sold to Belgian hospitals under enterprise subscription/licensing contracts with implementation, training, and ongoing support services.

Product overview

ChipSoft België offers HiX, a fully integrated Electronic Health Record (EHR) system serving hospitals and healthcare institutions. The platform provides a comprehensive suite of modules including clinical documentation (HiX EPD), care logistics management, consultation tools, patient and healthcare provider portals, and mobile applications (HiX Mobile suite with Specialist, Nursing, Sterile, and Nutrition apps). The offering is complemented by HiX Datawarehouse for business intelligence, the Innovatieplatform for user collaboration and co-development, and ChipSoft Services covering implementation, support, and training. The system is built on Microsoft technology and operates as a complete, hospital-wide solution connecting all departments and clinical workflows within a single patient record.

Differentiator

Problem solved

Functional benefit

Brands

• HiX: Electronic Patient Record (EPD) system - an innovative total solution for healthcare
• HiX Mobile
• HiX Datawarehouse
• Zorgportaal

Products and services

• HiX Electronic Patient Record (EPD) Hospital-wide Electronic Health Record (EHR) system providing integrated support for all clinical and administrative processes, including clinical documentation, workflow management, care logistics, scheduling, eHealth integration, and business intelligence. Designed for general and specialized hospitals.
• HiX Patiëntenportaal (Patient Portal) Online patient portal enabling patients of hospitals using HiX to schedule appointments, complete questionnaires, view medical records, submit measurements, keep diaries, and actively participate in their care journey.
• HiX Datawarehouse Business intelligence and analytics solution integrated within HiX, enabling healthcare organizations to organize, analyze, and report on data generated by the EHR for management dashboards and organizational optimization.
• HiX Mobile (Specialist, Verpleegkundige, Steriel, Voeding) Suite of mobile applications (HiX Mobile Specialist, HiX Mobile Verpleegkundige, HiX Mobile Steriel, HiX Mobile Voeding, HiX Patiëntenportaal) providing healthcare professionals secure access to patient records on mobile devices, supporting diagnosis verification, lab result checks, medication prescribing at bedside, and voice-input documentation.
• HiX EPD Implementation Services End-to-end deployment services for HiX EHR, including project management, system configuration, data migration, testing, training, and go-live support for hospitals.
• ChipSoft Services (Support & Training) Ongoing helpdesk support, e-learning modules, user training, and continuous product improvement services for HiX customers.

Quantifiable outcome

• Reduction in data loss and errors through unified EPD — less data duplication across departments
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability10 records

Feature11 records

Partnerships

Two partnerships are on record, tiered minor.

• Great Place to Work® BelgiumminorOthersChipSoft België partnered with Great Place to Work® Belgium to conduct an official employee survey and obtain workplace culture certification. The certification recognizes the company's commitment to employee engagement and well-being.
• Sport VlaanderenminorOthersChipSoft België received the Label Sportbedrijf from Sport Vlaanderen, recognizing the company's efforts in promoting sports and well-being among its employees in the workplace.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Epic Systems: Epic is the largest US-based hospital EHR vendor, directly competing with HiX in the integrated enterprise EPD category for hospitals. Both deliver single-patient-dossier platforms spanning clinical documentation, decision support, pharmacy, and patient portals, though Epic operates at significantly larger global scale.
• MEDITECH: MEDITECH provides an integrated hospital EHR (Expanse) targeting community and mid-sized hospitals with similar functional coverage to HiX — clinical, financial, decision support, and patient engagement. It is a direct competitor in the enterprise hospital EHR category, including in European markets.
• Dedalus: Dedalus is a major European healthcare IT vendor offering hospital EHR solutions (including the former Agfa HealthCare portfolio) that directly compete with HiX in Belgium and across the EU. Both target integrated hospital-wide patient records with deep clinical content libraries.
• InterSystems (TrakCare): InterSystems TrakCare is a unified hospital EHR/health information system competing head-to-head with HiX in integrated clinical and administrative workflows, decision support, and patient portals. It is widely deployed across European and international hospital networks.

Broad incumbents

• Oracle Health (formerly Cerner): Oracle Health sells the Cerner Millennium hospital EHR suite, a direct competitor to HiX in the integrated hospital EPD category. It overlaps on clinical documentation, decision support, and enterprise-wide deployment, but as part of Oracle's broader healthcare-and-cloud portfolio.
• CompuGroup Medical (CGM): CompuGroup Medical offers a broad portfolio of healthcare software including hospital information systems (e.g., CGM Clinical, medico) that compete with HiX in the European hospital market. As a broader healthcare-IT incumbent, it overlaps with ChipSoft on hospital-wide platforms and physician-facing tools.

Emerging players

• Nexus AG: Nexus is a German healthcare IT vendor offering hospital information systems (e.g., NEXUS / MEDFOLIO) that partially overlap with HiX in clinical documentation, archiving, and diagnostics modules. It is a meaningful but less comprehensive European competitor in the hospital EHR space.

Regional players

• Tunstall Healthcare: Tunstall provides healthcare IT and telecare solutions primarily in the UK and Nordics, with some adjacent hospital software capabilities. It is comparable to ChipSoft as a regional healthcare-IT specialist rather than a direct head-to-head competitor in Belgian hospital EHR.
• Maincare Solutions (Dedalus France): Maincare Solutions (now part of Dedalus) provides the M-CrossWay hospital information system primarily in France. It is comparable to ChipSoft as a regional European hospital EHR vendor with overlapping functionality, but does not directly compete in the Belgian market.

Others

• Microsoft (for context: technology platform partner): Microsoft is not a direct competitor but a critical technology platform provider — HiX is built on Microsoft technology and uses Azure for cloud services. Microsoft Cloud for Healthcare and its Nuance/Dax Copilot offerings represent adjacent/competitive pressure for AI-in-EHR capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/chipsoftbelgie

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about chipsoft belgie