nv dpd (belgium)

What nv dpd (belgium) does

DPD (Belgium) N.V. is the Belgian operating subsidiary of Geopost, the parcel delivery arm of Groupe La Poste and the second-largest parcel network in Europe. Headquartered in Vilvoorde with seven licensed depots across Belgium (Vilvoorde, Aalter, Courcelles, Flémalle, Kortrijk, Sint-Niklaas, Lummen) and one Luxembourg agency, DPD Belgium handles more than 30 million parcels per year for B2B shippers, e-commerce retailers, and B2C consumers across Belgium, Luxembourg, and 25+ European destination countries. Its service portfolio spans next-day domestic delivery, international cross-border shipping, express (DPD 12:00, Saturday delivery), DPD Fresh temperature-controlled transport, dangerous-goods handling, and returns, with next-day delivery guaranteed within Belgium and Luxembourg.

The operating model is asset-heavy but technology-mediated: DPD owns and operates its road linehaul and sortation network, complemented by the Pickup parcelshop network (1,255 points in Belgium and Luxembourg, 100,000+ across Europe), the ViaTim neighborhood pickup program (4pm-9pm coverage since 2021), and the StoreConnect+ retailer integration. Customer-facing technology includes the myDPD portal and app (real-time tracking with 30-minute precision and driver-following), the Predict one-hour delivery window notification, the Safe Place drop-off authorization, and the Web Parcel self-serve shipping platform (powered by Packlink) targeting SMEs. Pricing is unit-based with dynamic energy and fuel surcharges (13.90%-43.75% in 2026) layered on top of base rates starting at €4.40 per parcel.

Commercially, DPD Belgium runs a hybrid GTM: direct sales-led motion for enterprise contracts (with quote-based pricing and quote-request web flows), self-serve PLG via Web Parcel for SMEs and consumers (including a 20%-off first-20-shipments acquisition incentive), and a channel/retail-partner motion via the parcelshop and StoreConnect+ networks. In October 2023 the group announced a €250 million investment to expand sorting capacity in the Benelux, and in January 2024 Geopost committed to an SBTi-validated Net Zero by 2040 roadmap — the first such plan approved for a global delivery company. Ownership remains fully strategic, held by Geopost/Groupe La Poste; no public listing, venture funding, or M&A activity is disclosed at the Belgium entity level.

Name

nv dpd (belgium)

Legal name

DPD (Belgium) N.V.

Website

https://dpd.be

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

DPD (Belgium) N.V. is the Belgian parcel delivery subsidiary of Geopost (Groupe La Poste), providing domestic and cross-border B2B, B2C, and e-commerce parcel shipping from seven Belgian depots and 1,255+ Pickup parcelshops across Belgium and Luxembourg.

Ownership category

akta.pro rank

Product category

Parcel Delivery Services

NAICS

Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (492210)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Ground Express (Time-Definite Road Parcel) (TLAAABAC)

akta.pro secondary industries

International Express (Time-Definite Cross-Border) (TLAAABAB), Parcel Inject / Postal Workshare (Last-Mile Handoff) (TLAAACAJ), Metro/Urban Standard Parcel Delivery (TLAAACAH)

Keywords

• Parcel delivery services
• E-commerce logistics
• Last-mile delivery
• International shipping
• Express delivery

Headquarters

HQ city

Vilvoorde

HQ country

Belgium

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Parcel Delivery Services: Core revenue from domestic and international parcel delivery services for B2B and B2C customers, with next-day delivery within Belgium and Luxembourg
2. Express Delivery: Premium express delivery services including DPD 12:00 and Saturday delivery options
3. DPD Fresh: Temperature-controlled delivery for fresh food and perishable goods
4. E-commerce Solutions: Integrated shipping solutions and API integrations for online retailers
5. Energy Surcharge: Dynamic surcharges based on fuel, electricity, and gas market prices applied per shipment

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

DPD Belgium provides domestic and international parcel delivery services, offering next-day shipping within Belgium and Luxembourg and cross-border shipping across more than 25 European countries. The offering spans standard parcel delivery, time-guaranteed express services (DPD 12:00, Saturday express), temperature-controlled delivery (DPD Fresh), returns management, and integrated e-commerce shipping solutions, supported by an extensive Pickup parcelshop network for collection and drop-off.

Product overview

DPD Belgium operates as an international parcel delivery service forming part of the Geopost network (the second-largest European parcel delivery network). The offering consists of a core platform of delivery services (domestic and international shipping) supplemented by multiple integrated modules: myDPD/myDPD for Business customer portals for tracking and shipment management; Web Parcel (powered by Packlink) for online shipping; specialized services including DPD fresh (temperature-controlled), DPD Express/DPD 12:00 (time-guaranteed), and Predict (notification); and a retail network comprising Pickup parcelshops, StoreConnect+, and ViaTim neighborhood pickup points. The ecosystem is accessible via web portals, mobile apps, and API-enabled integrations.

Differentiator

Problem solved

Functional benefit

Brands

• DPD Fresh: Temperature-controlled delivery service for food and health sectors.
• DPD Express
• myDPD
• Pickup Parcelshop
• StoreConnect+
• ViaTim

Products and services

• Standard Parcel Delivery Domestic parcel shipping service offering next-day delivery within Belgium and Luxembourg, available for parcels up to 20 kg with flexible drop-off or collection at Pickup parcelshops.
• DPD Express / DPD 12:00 Premium time-guaranteed express delivery service offering next-day delivery by 12:00 noon, with a Saturday Express option for business parcels picked up the day before.
• DPD Fresh Temperature-controlled delivery service for fresh food, perishable goods, and healthcare products requiring cooled transport and timely delivery.
• Web Parcel (Packlink-powered) Online shipping platform powered by Packlink that enables SMEs and individual shippers to create parcel labels, schedule pickup, print labels, and track shipments online for parcels up to 20 kg.
• Pickup Parcelshop Network Network of parcel drop-off and collection points comprising over 1,255 pickup locations in Belgium and Luxembourg and more than 100,000 across Europe, allowing customers to redirect deliveries to nearby shops.
• StoreConnect+ Retail integration solution that connects bricks-and-mortar retailers into the DPD Pickup network, enabling them to serve as exclusive drop-off and collection points for their own customers while generating foot traffic.
• ViaTim Neighborhood Pickup Neighborhood pickup service where individual residents accept parcels on behalf of their street with extended opening hours from 4pm to 9pm, providing flexible collection options in residential areas.
• International Parcel Delivery Cross-border parcel delivery service spanning more than 25 European countries with customs handling, available to both business and consumer shippers through the DPD Belgium platform.
• myDPD Recipient Portal Web and mobile customer portal for parcel recipients to track shipments in real time, manage delivery preferences, redirect parcels, request Safe Place authorization, and receive delivery notifications.
• myDPD for Business Business-facing version of the myDPD portal providing commercial users with shipment management, reporting functionalities, and dedicated business delivery solutions.
• myDPD Mobile App Mobile application for iOS and Android providing real-time parcel tracking, live driver location, delivery redirection, chatbot support, and access to myDPD portal features.
• Predict Delivery Notification Delivery notification service that informs recipients in advance of the exact delivery day and a one-hour time window, enabling them to plan or redirect the shipment.
• Safe Place Delivery Authorization service allowing recipients to pre-approve delivery drivers to leave parcels at a designated safe location (porch, garage, etc.) without requiring a signature.

Quantifiable outcome

• Over 30 million parcels delivered annually in Belgium
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature6 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• ViaTimcoreChannel Partner/ Reseller/ Distributor · 1 January 2021ViaTim is a network of individuals who accept deliveries for their street and surrounding neighborhood. Partners since end of 2021. Provides extended pickup hours (4pm-9pm) for convenient parcel collection in residential areas.
• GeopostcoreOthersGeopost is the parent company and international network that DPD Belgium belongs to. Part of the La Poste Group, Geopost is Europe's second largest parcel delivery network operating in over 50 countries with 57,000 employees and 100,000+ pickup points.
• PacklinkcoreTechnology or IntegrationPacklink is the technology provider for DPD's Web Parcel online shipping platform. Manages the renewed platform enabling SMEs to send parcels with integrated tracking and shipping management.
• Science-Based Targets initiative (SBTi)flagshipStrategic or Co-development PartnerSBTi approved Geopost's (including DPD) roadmap to Net Zero by 2040, making Geopost the first global delivery company to have its emissions reduction targets validated by the initiative.

Scale indicators11 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• bpost: bpost is Belgium's incumbent postal operator and largest domestic parcel carrier, offering domestic and international parcel delivery, pickup points, and e-commerce logistics — directly competing with DPD Belgium across B2B and B2C channels in the same Belgian territory.
• GLS (General Logistics Systems): GLS is a European road-based parcel delivery network operating in most EU countries with B2B-focused services and a parcel shop network, comparable in operating model and customer base to DPD's European parcel business.
• PostNL: PostNL is the Benelux postal and parcel operator with strong Dutch and Belgian coverage, offering standard and time-definite parcel delivery, pickup points, and e-commerce integrations — a directly overlapping regional parcel peer.
• Mondial Relay: Mondial Relay operates an extensive pickup/parcel shop network in France and Belgium for e-commerce click-and-collect and returns, directly comparable to DPD's Pickup parcelshop proposition for online retailers and consumers.
• Colissimo: Colissimo is La Poste's B2C parcel delivery brand in France, offering home delivery and pickup-point services for e-commerce, operating as a sibling brand within the same group but a direct parcel competitor in cross-border flows and shared European retailer accounts.

Broad incumbents

• DHL Parcel: DHL Parcel operates the global leader's European parcel network with domestic and cross-border B2C/B2B services, pickup points (Packstations), and e-commerce integrations, competing head-to-head with DPD across Belgium and across Europe at much larger scale.
• UPS Belgium: UPS operates domestic Belgian and European parcel services as part of its global integrated express and ground network, serving B2B shippers and e-commerce customers with similar time-definite and economy service tiers.
• FedEx Belgium: FedEx provides international and domestic parcel and freight services in Belgium with similar express, deferred, and cross-border offerings, competing for the same time-sensitive B2B and cross-border e-commerce volume.

Emerging players

• Amazon Logistics: Amazon Logistics increasingly insources last-mile parcel delivery in dense European markets including Belgium, threatening third-party carriers like DPD on Amazon-originated volume and raising the bar on cost and SLA expectations across the market.

Others

• Packlink: Packlink is a shipping aggregator/platform that powers DPD's own Web Parcel offering and also competes for SME parcel volumes across European carriers, making it both a technology partner and adjacent competitor in the SME shipping space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights1 record

Customer concentration

• YouTubeyoutube.com/channel/UC2qHX89WCNaqExF-TjJesMg
• LinkedInlinkedin.com/company/dpd
• Instagraminstagram.com/dpdbelgium/?hl=nl

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about nv dpd (belgium)