high performance

What high performance does

High Performance is a private business services firm headquartered in Erbil, Iraq, founded in 2020. Per its firmographic profile, the company provides call center, business process outsourcing (BPO), and IT infrastructure services to business clients, and employs between 251 and 500 staff — a footprint consistent with an established mid-scale operations center in the Kurdistan-region outsourcing and infrastructure market. The firm's web presence at highperformanceco.net is gated behind a verification/loading page, and no product portfolio, customer list, technology stack, pricing model, leadership roster, funding history, partnership roster, certifications, awards, or patent portfolio was retrievable from the source data.

No underlying technology architecture, proprietary platforms, AI/ML components, or integration footprint are documented; the product-and-services field in the source data is empty. There are no disclosures on go-to-market motion, distribution channels, marketing channels, pricing models, contract structures, or revenue mix, so the mechanics of how the firm wins and retains clients cannot be substantiated beyond the categorical service description. There are also no verifiable signals on customer segments served (enterprise vs. SMB), geographic markets beyond the Erbil base, ownership structure, subsidiaries, parent entities, or recent management changes.

Given the absence of primary disclosures, any assessment of the company's competitive positioning, technology differentiators, or revenue economics relies entirely on the categorical description and headcount band. The firm's mid-tier staffing scale in a lower-cost labor market is the only verifiable operational signal; everything else — including service-line mix, customer wins, technology stack, and revenue mechanics — remains unverified pending access to substantive primary-source material.

Name

high performance

Website

https://highperformanceco.net

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Telephone Call Centers (56142), Business Service Centers (56143), Administrative and Support Services (561)

SIC

Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Billing, Payments & Account Administration Centers (BPAAAAAF)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), General Customer Service (Order/Account/Inquiries) (BPAAABAA)

Keywords

• Call center services
• BPO services
• IT infrastructure
• Business process outsourcing
• Contact center solutions

Headquarters

HQ city

Erbil

HQ country

Iraq

HQ region

Middle East

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Core offering

High Performance provides call center, business process outsourcing (BPO), and IT infrastructure services for business clients. The firm is based in Erbil, Iraq, and offers outsourced operational support and technology infrastructure to organizations seeking to delegate these functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Call Center Services

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Expansion highlights2 records

Broad incumbents

• Concentrix: Global customer experience and BPO incumbent operating large-scale contact centers and IT services. Highly comparable to High Performance as a multi-vertical call center and IT infrastructure provider, but at vastly greater scale and geographic breadth.
• Teleperformance: One of the world's largest call center and customer experience management firms with delivery across MENA. Comparable on core voice/omnichannel contact center services and BPO delivery model that High Performance also operates.
• Foundever (formerly Sitel/Sykes): Global CX and BPO operator with omnichannel contact center and back-office support. Directly comparable offering to High Performance's call center and BPO services, with broader geographic footprint.
• TTEC (TeleTech): Customer experience technology and services company combining contact center operations with IT/digital capabilities. Highly aligned with High Performance's bundled call center plus IT infrastructure model.

Direct peers

• TaskUs: Outsourced call center and digital BPO provider serving tech, fintech, and e-commerce clients. Comparable business model and customer base to High Performance, though TaskUs operates at significantly larger scale and public-company transparency.
• Alorica: Privately held global BPO and call center operator serving multiple verticals. Comparable service mix (customer support, technical support, back-office) to High Performance, though geographically concentrated outside MENA.
• VXI Global Solutions: Privately held global BPO specializing in customer care, technical support, and IT services. Comparable to High Performance on service mix and mid-market customer focus, with operations across multiple geographies.

Regional players

• Majorel (now part of Concentrix): Originally Luxembourg-headquartered CX/BPO with strong MENA delivery footprint including Egypt, Morocco, and Turkey. Closest large-scale regional comparable to High Performance given shared target markets and overlapping service mix.
• ejada Systems: Saudi-based IT services and BPO provider delivering managed services, IT helpdesk, and contact center operations across MENA. Comparable regional peer operating in adjacent markets with a similar bundled IT + BPO model.

Emerging players

• IBEX (IBEX Holdings): Outsourced customer support and digital services provider with delivery centers in multiple regions. Comparable on contact center outsourcing model and technology-enabled support delivery; smaller scale than top-tier incumbents.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat1 record

Key risks5 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/high-performance1

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about high performance