intelliwan

Enterprise Telecommunications Integrationintelliwan.fr

Company typePrivate
Founded2015
HeadquartersSaint Priest, France
Headcount—
GTM typeB2B
OfferingServices

intelliwan firmographics

Firmographics

Name: intelliwan
Legal name: Intelliwan
Website: https://intelliwan.fr
Company type: Private
Founded year: 2015
Operating status: Operating
Ownership category
akta.pro rank

intelliwan industry classification

Industry

Product category: Enterprise Telecommunications Integration
NAICS: Computer Systems Design Services (541512)
SIC: Services-Telephone Interconnect Systems (7385)
akta.pro primary industry: Network Implementation & Integration Services (BPAEAEAB)
akta.pro secondary industry: Infrastructure, Networking & Systems Administration Training (BPAEANAJ)

Keywords

Enterprise telephony systems
Unified communications solutions
Contact center integration
Mitel MyVoice specialist
Telecom infrastructure services

Where intelliwan is headquartered

Location

Headquarters

HQ city: Saint Priest
HQ country: France
HQ region: Europe

Offices1 record

Markets served

intelliwan business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

Telecom Infrastructure Solutions: Sale and deployment of enterprise phone systems, unified communications platforms, and contact center solutions. Includes multi-site telephony, high-availability architectures, and complex system implementations.
Audit & Strategic Consulting: Technical and functional audit of telecom infrastructure, AMO (Assistance à Maîtrise d'Ouvrage) services, architecture design and project piloting.
Technical Training: Certified Qualiopi training programs for IT and business teams on deployed telecom systems. Personalized content, accessible within 20 days, eligible for OPCO financing.
Managed Services & Support: Ongoing supervision, performance monitoring, support and continuous optimization of deployed communication infrastructures.

Pricing tiers

Model	Billing	Price
Unit Pricing	One time/ perpetual license	Standard Inattend Training - 4-hour session for 1-5 participants
Unit Pricing	One time/ perpetual license	MiCollab Training - 2-hour session for users

Go-to-market motion3 records

Distribution channels2 records

Marketing channels3 records

intelliwan product offering

Product offering

Core offering

Intelliwan is a French telecom integrator that deploys, manages and supports enterprise telephony, unified communications and omnichannel contact center solutions for organizations with complex multi-site environments. The company specializes in Mitel MyVoice 5000 architectures for deployments with 200+ users, and offers complementary services including telecom infrastructure audits, crisis management/alert systems, and Qualiopi-certified technical training.

Product overview

Intelliwan is a telecom integrator offering a portfolio of enterprise communication solutions centered on a unified communications and contact center platform. The core offering consists of Communications & Collaborations (enterprise telephony and UC for multi-site organizations) paired with a contact center suite that includes Mitel CX, MiContact Center Business, Workflow Studio, Workforce Optimization, and the sovereign Kiamo platform. These products share a unified architecture approach with intelligent omnichannel routing, AI-powered automation, and CRM/ERP integration. Supporting services include Audit & Accompagnement (infrastructure assessment and project management), Gestion de crise & alertes (crisis management and alert systems), and Qualiopi-certified Formation (technical training). The portfolio is anchored on Mitel architecture expertise and serves ETIs, public authorities, healthcare organizations, and industrial sites.

Differentiator

Problem solved

Functional benefit

Products and services

Communications & Collaborations Enterprise telephony and unified communications solution designed for multi-site organizations with high user volumes and critical availability requirements. Includes hosted IPBX, softphone, presence, unified messaging, video conferencing, and network infrastructure services for ETIs (mid-sized enterprises), public authorities and large organizations.
Contact Center (Centre de contact) Omnichannel customer contact platform integrating voice, chat, email, SMS, social, and video interactions with AI-powered orchestration, intelligent routing, integrated analytics, native CRM/ERP connectors, and 800+ supervision indicators. GDPR compliant with sovereign data hosting in France. For ETIs, public entities, healthcare organizations and large enterprises.
Audit & Accompagnement Technical and functional audit of telecom infrastructure with consulting, legacy system takeover, and AMO (Assistance à Maîtrise d'Ouvrage) strategic project management support for large-scale communication systems.
Gestion de crise & alertes Business continuity solutions, alert systems, and redundancy mechanisms for sensitive sites including public authorities, healthcare facilities, and industrial environments with automatic failover capabilities.
Formation Qualiopi-certified technical training for telecom environments, including Inattend standard management training and MiCollab collaboration application training for IT and business teams. 100% personalized content, accessible within 20 days, eligible for OPCO financing.

Quantifiable outcome

15+ years of expertise in telecom infrastructure
+2 more outcomes

Companies that use intelliwan

Customer profile

Named customers15 records

Segments4 records

Ideal customer profiles4 records

intelliwan technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability7 records

Feature4 records

intelliwan partnerships and signals

Strategic signal

Partnerships

Two partnerships are on record, tiered core.

MitelcoreTechnology or IntegrationPrimary technology partner with Gold Expert certification status. Intelliwan specializes in Mitel MyVoice 5000 deployments for complex environments with 200+ users, including MiContact Center Business, Mitel CX, Workflow Studio and Workforce Optimization solutions.
KiamocoreTechnology or IntegrationSovereign omnichannel contact center solution deployed by Intelliwan. Features voice, email, chat, SMS and social media integration with 800+ native supervision indicators, on-premise or cloud deployment, GDPR compliant, with native CRM and ERP connectors.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

intelliwan competitors and assessment

Company assessment

Direct peers

SPIE Communications: Telecom and network systems integration arm of SPIE SA, one of France's largest technical services groups. Competes with Intelliwan for enterprise UC, contact center and network infrastructure deployments across French ETIs, public authorities and healthcare customers.
Axians: ICT brand of VINCI Energies active in France delivering enterprise communications, contact center, network and security integration. Directly comparable to Intelliwan in target customers (ETIs, public sector, industry) and integration-led business model.
Hub One: French telecom integrator and operator (subsidiary of Aéroports de Lyon / TLD group) specializing in enterprise communications, mobility and critical-site deployments. Closely comparable to Intelliwan on multi-site enterprise telephony and regulated-environment focus.
SCC France: European IT services and infrastructure integrator with a substantial French practice in enterprise communications, networking and managed services. Competes with Intelliwan for mid-market and large French enterprise telecom projects.
Nomios: European network and security integrator with strong French presence delivering enterprise connectivity, telephony integration and managed services to mid-market and large accounts. Overlaps directly with Intelliwan's network and communications integration offering.

Broad incumbents

Orange Business Services: Enterprise arm of Orange, France's incumbent telecom operator, offering UCaaS, CCaaS, managed networks and integration services. Competes with Intelliwan for the same French enterprise and public-sector customers but as part of a much broader portfolio rather than a niche Mitel specialist.
Alcatel-Lucent Enterprise: French-headquartered enterprise communications vendor (Rainbow cloud platform plus on-prem UC) competing with Mitel in the same addressable market. Functions as both a vendor and indirect competitor to Intelliwan when customers choose ALE-native stacks over Mitel deployments.
Enghouse Systems: Canadian vendor of contact center and communications solutions with a significant European channel. Competes with Intelliwan's Kiamo/Mitel CX stack for the same contact center modernization projects in French mid-market and enterprise accounts.
Genesys: Global leader in cloud contact center platforms, increasingly being selected by French enterprises over on-prem Mitel/Avaya stacks. Functions as a competitive threat to Intelliwan's contact center business via direct enterprise sales and partner channel.
RingCentral: Cloud-native UCaaS and CCaaS vendor displacing on-premise PBX deployments across French mid-market. Represents the structural substitute to Intelliwan's Mitel MyVoice 5000-centric integration business model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

intelliwan compliance and trust

Trust signal

Compliance2 records

intelliwan financial estimates

Financial estimate

Revenue estimate

Valuation estimate

intelliwan leadership team

Management profile

Number of profiles

Profiles3 records

intelliwan funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

intelliwan M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about intelliwan

What does intelliwan do?

Is intelliwan a public or private company?

intelliwan is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was intelliwan founded?

intelliwan was founded in 2015.

Where is intelliwan based?

intelliwan is headquartered in Saint Priest, France, in the Europe region.

How does intelliwan make money?

Four revenue lines are on record. Telecom Infrastructure Solutions are the primary driver. The others are audit & Strategic Consulting, technical Training and managed Services & Support.

Who are intelliwan's main competitors?

Direct peers on record are SPIE Communications, Axians, Hub One, SCC France and Nomios. Broad incumbents are Orange Business Services, Alcatel-Lucent Enterprise, Enghouse Systems, Genesys and RingCentral.

Does intelliwan have an API?

No public API is recorded for intelliwan.

What industry is intelliwan in?

intelliwan's product category is Enterprise Telecommunications Integration. Its primary akta.pro industry code is BPAEAEAB, Network Implementation & Integration Services, with a secondary code of BPAEANAJ, Infrastructure, Networking & Systems Administration Training. Its NAICS code is 541512 and its SIC code is 7385.