iris technology group

Name

iris technology group

Legal name

Iris Technology Group

Website

https://iristechgroup.com

Company type

Private

Founded year

2024

Operating status

Operating

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud management
• VoIP phone systems
• Disaster recovery

Headquarters

HQ city

Lancaster

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Monthly subscription for comprehensive IT support including help desk, monitoring, patching, security, and planning. Priced per user or per device each month with one predictable monthly fee.
2. Co-Managed IT Services: Flexible partnership model where Iris works alongside existing internal IT staff, providing shared coverage, tools, and specialized expertise on demand.
3. VoIP Phone Systems: 3CX VoIP design, setup, and ongoing support as a Platinum Partner. Includes desk phones, softphones, mobile apps, and number porting.
4. vCIO/vCISO Strategy Services: Executive-level technology and security leadership on a fractional basis including strategic planning, budgeting, risk management, and compliance readiness.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Iris Technology Group provides fully outsourced managed IT services for small and mid-sized organizations in Pennsylvania, functioning as a complete IT department for a predictable monthly per-user or per-device fee. Its core deliverable bundles unlimited help desk support, 24/7 proactive monitoring, patch management, endpoint security, MFA, employee onboarding/offboarding, cloud and Microsoft 365 administration, backup and disaster recovery, VoIP phone systems, and fractional vCIO/vCISO strategic guidance into a single agreement. Security is built into every plan by default rather than sold as an add-on.

Product overview

Iris Technology Group offers a portfolio of managed IT services as a unified suite rather than a single platform with modular add-ons. The core offering is Managed IT Support — a fully outsourced IT department covering help desk, monitoring, patching, security, and strategy for a monthly per-user or per-device fee. Security is built into every managed plan (not sold separately) through the Cybersecurity layer. Supporting services include Co-Managed IT (for organizations with existing in-house IT staff), Cloud & Microsoft 365 Management, Backup & Disaster Recovery, VoIP Phone Systems (delivered as a 3CX Platinum Partner), and vCIO/vCISO Strategy for executive-level technology planning. All services are delivered by a single local team across two Pennsylvania offices in Harmony and Lancaster, with 24/7 proactive monitoring and a sub-15-minute average response time.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Average response time under 15 minutes
• +2 more outcomes

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Partner status enabling Iris to provide and manage Microsoft 365 environments, Azure/AWS cloud services, and offer Microsoft licensing to clients including nonprofit discount programs.
• 3CXcoreTechnology or Integration3CX Platinum Partner — the highest partner tier reflecting certified expertise. Iris designs, deploys, and supports 3CX VoIP phone systems including desk phones, softphones, mobile apps, call flows, and number porting as a full-service 3CX provider.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Verity IT: Pennsylvania-based managed IT services provider offering helpdesk, cybersecurity, cloud, and vCIO services to SMBs and mid-market clients. Directly comparable in service portfolio, target customer size, and regional positioning.
• Corsica Technologies: Mid-Atlantic managed IT and cybersecurity provider serving SMB and mid-market clients with managed services, compliance, and vCIO offerings. Comparable in service breadth, vertical focus, and geographic reach across the Eastern US.
• All Lines Technology: Pennsylvania-based IT services and solutions provider offering managed IT, unified communications, and cybersecurity. Directly comparable in geography (PA-based), target market (mid-market and enterprise), and converged IT/voice/security positioning.
• Dataprise: Mid-Atlantic managed IT services provider with offices across the East Coast offering 24/7 helpdesk, managed cybersecurity, cloud, and VoIP services to SMB and mid-market clients. Comparable in service portfolio and East Coast regional reach.
• Integris: East Coast managed IT services provider offering helpdesk, cybersecurity, cloud, and compliance services to SMBs. Comparable in service breadth, customer size focus, and East Coast geographic positioning.
• BlackPoint IT: Managed IT and cybersecurity provider serving SMB clients with helpdesk, monitoring, and security-first managed services. Comparable in customer size, security-bundled positioning, and recurring revenue model.

Broad incumbents

• VC3: National full-service managed IT provider serving municipalities and SMBs across the US with helpdesk, cybersecurity, cloud, and managed applications. Comparable core MSP offering but operates at broader national scale and with municipal specialization.
• Ntiva: National managed IT services provider offering managed IT, cybersecurity, cloud, and unified communications to SMB and mid-market clients across multiple US regions. Comparable service portfolio but significantly larger geographic footprint.
• CMIT Solutions: National franchise network of managed IT service providers offering helpdesk, cybersecurity, and cloud services to SMBs. Comparable customer profile and service mix but operates through a franchise model with broader national presence.

Emerging players

• eSentire: Cybersecurity-focused managed detection and response provider with overlapping endpoint security, MDR, and 24/7 SOC capabilities to Iris's bundled cybersecurity layer. Adjacent rather than direct competitor - more specialized in pure-play cybersecurity rather than full-stack MSP.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/iristechgroup

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iris technology group