What SUT does

SUT GmbH (operating as schmidt&töchter) is a German ERP consultancy and customer service outsourcing firm headquartered in Jena, Thuringia, founded in 2019. The company operates as an ERPNext implementation partner targeting German SMEs and Mittelstand firms, offering a service stack that includes ERPNext consulting, configuration and customization, data migration (notably from Sage), managed hosting on German ISO 27001-certified infrastructure in Frankfurt, and ERP-Förderberatung — advisory on German government digitalization subsidies (BAFA, Digitalbonus, go-digital, Digital Jetzt, ESF Thuringia). Beyond ERP delivery, SUT runs a separate Premium Kundenservice business line providing outsourced 1st- and 2nd-level multichannel customer support to mid-market brands.

The company's technology foundation is the open-source ERPNext / Frappe framework (Python/JavaScript, GPLv3 licensed), on top of which SUT builds proprietary extensions — most notably a DATEV LODAS export app that automates transfer of employee payroll data from ERPNext to DATEV LODAS, a critical integration for the German market. The team also delivers AI-powered customer service chatbots and AI-supported KPI analytics for client service operations. Revenue is generated through three streams: hourly-billed professional services for ERP implementation, annual managed hosting subscriptions, and customer service outsourcing contracts — supplemented by free ERPNext licensing (open source) and government subsidy co-funding that lowers client adoption cost. The GTM motion is consultative and sales-led via direct outreach, Calendly-booked discovery calls, Google Ads, and SEO-optimized German-language content targeting SME decision-makers.

Name

SUT

Legal name

SUT GmbH

Website

https://schmidtundtoechter.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

SUT GmbH is a German ERPNext implementation partner serving SMEs and Mittelstand firms with ERP consulting, Sage migrations, managed hosting in Germany, and outsourced customer service, supplemented by a proprietary DATEV LODAS integration.

Ownership category

akta.pro rank

Headquarters

HQ city

Jena

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. ERPNext Implementation & Consulting Services: SUT earns revenue by implementing, configuring, and customizing ERPNext for German SMEs. This includes process analysis, system setup, data migration, workflow configuration, and go-live support. Work is delivered using Scrum agile methodology. Development work is billed by the hour. Projects can start in as little as 2 months. SUT also offers individual solutions (Individualentwicklung) developed on demand. The company helps clients access government funding (BAFA, Digitalbonus, ESF) to subsidize these costs.
2. Managed ERPNext Hosting: SUT offers managed hosting of ERPNext instances in German ISO-27001-certified data centers in Frankfurt. This is a recurring managed services revenue stream covering server setup, monitoring, automated backups, and updates. Clients can migrate away at any time.
3. Customer Service Outsourcing (Premium Kundenservice): SUT provides outsourced customer service operations (1st & 2nd level support, multichannel) to its clients' end customers. Services include consulting, partner management, operative customer care, analysis and reporting, and AI automation. Revenue is generated through service contracts, typically with a personal support representative assigned.
4. ERP Funding Advisory: SUT advises clients on identifying and applying for government Digitalisierung funding programs (BAFA, Digitalbonus, go-digital, Digital Jetzt, Intensivberatung) to subsidize ERPNext implementation costs. This is bundled with implementation services rather than a standalone revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

SUT GmbH (schmidt&töchter) provides ERPNext implementation, customization, and managed hosting for German SMEs and Mittelstand companies, including Sage-to-ERPNext migration and proprietary DATEV LODAS integration. The firm also delivers outsourced customer-service operations (1st/2nd-level multichannel support) and AI-powered chatbot solutions from its Jena headquarters, billing implementation work hourly and offering recurring managed-hosting subscriptions.

Product overview

SUT GmbH (schmidt&töchter) is an ERPNext implementation partner serving German SMEs. The core offering is ERPNext, an open-source modular ERP system, around which SUT provides consulting, customization, managed hosting in Germany, and migration services from competing systems (e.g., Sage). Key ERPNext modules offered include HR/Personalverwaltung (employee administration, time tracking, vacation management), Lohn- und Gehaltsbuchhaltung (automated payroll and tax calculation), CRM (lead/opportunity management, sales pipeline), and Projektmanagement (task management, Gantt views, budget tracking). SUT also develops its own ERPNext extensions, most notably the DATEV LODAS App for seamless payroll-to-accounting data transfer. The company complements its ERP services with customer service outsourcing (Premium Kundenservice) and AI chatbot solutions. SUT offers ERP-Förderberatung to help clients access EU/state subsidy programs (BAFA, Digitalbonus, Digital Jetzt) for ERP projects.

Differentiator

Problem solved

Functional benefit

Brands

• DATEV LODAS App: A pre-configured ERPNext application developed by SUT GmbH that enables one-click export of employee and payroll data from ERPNext to DATEV LODAS for German payroll accounting.
• KI Automatisierungen

Products and services

• ERPNext Implementation & Consulting Consulting, implementation, customization, data migration, and go-live support for the open-source ERPNext ERP system, delivered to German SMEs using an agile Scrum methodology with weekly sprints. Targets companies seeking to replace fragmented, manual, or proprietary ERP environments with a unified open-source platform.
• Sage-to-ERPNext Migration Service End-to-end migration service that moves contacts, documents, templates, workflows, and processes from Sage ERP into ERPNext, including data quality assessment, SQL table analysis, and reconfiguration; delivered as a turnkey project with a Starter Package offering 30% savings and average go-live in ~90 days.
• Managed ERPNext Hosting in Germany Fully managed ERPNext hosting on ISO 27001-certified servers in a Frankfurt data center, GDPR-compliant, including installation, monitoring, automated backups, updates, on-demand test environments, and personal support. Data is portable and can be migrated to another provider at any time.
• DATEV LODAS App for ERPNext Proprietary ERPNext application developed by SUT that exports employee payroll data (monthly working hours, salaries, entry dates, contract details) from ERPNext to DATEV LODAS with a single click. Supports single and multi-employee export, multi-client/mandant segmentation, duplicate-export prevention, and an integrated digital employee intake form (Personalerfassungsbogen); compatible with ERPNext V15. Data stays within the customer's ERPNext instance with no third-party transfer.
• ERP-Förderberatung (ERP Funding Advisory) Advisory service that evaluates eligibility for German government digitalization subsidies (BAFA, Digitalbonus, Intensivberatung ESF, go-digital, Digital Jetzt, KfW) and assists clients with applications that can subsidize up to 50% of ERPNext implementation costs. Bundled with implementation services rather than sold as a standalone offering.
• Premium Kundenservice (Customer Service Outsourcing) Full-service outsourced customer support for B2B clients' end customers, covering 1st- and 2nd-level support across multiple channels, partner management, operational customer care, analysis and reporting, and AI chatbot integration. Delivered from Jena with a personal single point of contact.
• KI-Chatbot-Lösungen (AI Chatbot Solutions) Design, configuration, and integration of AI-powered chatbots for customer-service automation. Provides 24/7 first-contact resolution, pre-qualifies leads, integrates with existing infrastructure and knowledge bases, and aims to reduce staffing costs for client service teams.

Quantifiable outcome

• Project timelines of 2 months minimum for basic ERPNext implementations
• +5 more outcomes

Named customers7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core, supporting and minor.

• DATEV eGcoreTechnology or IntegrationSUT has developed a proprietary DATEV LODAS export application for ERPNext (compatible with ERPNext V15) that integrates directly with DATEV LODAS, Germany's leading payroll accounting software. This allows ERPNext users to export employee salary and personnel data with one click for seamless payroll processing via DATEV LODAS — a critical integration for German businesses operating ERPNext.
• Frappe Technologies Pvt. Ltd.coreTechnology or IntegrationFrappe is the developer and maintainer of ERPNext and the Frappe framework (Python/JavaScript). SUT operates as an ERPNext implementation partner, using the Frappe Cloud hosting platform and leveraging the open-source Frappe/ERPNext ecosystem to build custom solutions for German clients. Frappe Cloud is ISO 9001 and 27001 certified. SUT also develops proprietary Frappe apps (e.g., DATEV LODAS app) within this ecosystem.
• German Data Centers (ISO 27001 Certified, Frankfurt)coreTechnology or IntegrationSUT's managed ERPNext hosting service relies on servers hosted in German data centers in Frankfurt, certified to ISO 27001 and operated in compliance with DSGVO (GDPR). This ensures data residency and regulatory compliance for German enterprise clients.
• Landgraf Datenschutz GmbHsupportingImplementation/ SI/ Consulting PartnerLandgraf Datenschutz GmbH provides SUT's external Data Protection Officer (externer Datenschutzbeauftragter) services. The DPO is André Stämmler, reachable at [email protected]. This is a regulatory compliance partnership ensuring SUT's operations and client data handling meet DSGVO requirements.
• solarisBank AGminorOtherssolarisBank AG serves as SUT's banking partner for business transactions. SUT's IBAN is DE23 1101 0100 2093 0804 84 with BIC SOBKDEBBXXX. This is a standard banking relationship.
• Calenso (Braincept AG)supportingTechnology or IntegrationSUT uses Calenso by Braincept AG (Sempach-Station, Switzerland) as its online appointment scheduling tool. Calenso enables SUT's clients and prospects to book consultation and demo calls online. A Data Processing Agreement (DPA) is in place ensuring Calenso processes data only within EU data protection standards and does not share data with third parties.
• RKW Thuringia / BAFA / State Funding BodiescoreGTM or Marketing PartnerSUT works closely with German government digitalization funding programs including BAFA (Federal Agency for Economic Affairs and Export Control), the Free State of Thuringia's Intensivberatung program, KfW ERP-Förderkredit, Digitalbonus (Thuringia, Saxony, Lower Saxony, Bavaria), go-digital, and Digital Jetzt. SUT helps clients identify applicable programs, prepares application documents, and manages the funding process — a key GTM enabler for ERP adoption.
• European Social Fund (ESF) / Free State of ThuringiasupportingGTM or Marketing PartnerSUT itself received ESF-funded intensive consulting support (Project 2021 IDS 0014) from the Free State of Thuringia to enhance business competitiveness and performance. The company publicly references this ESF project as a credibility signal. ESF and Thuringia co-fund this initiative, with project management handled by RKW Thuringia.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Frappe Technologies: The original developer and maintainer of the open-source ERPNext platform and Frappe framework that SUT implements and extends. Directly comparable as the upstream platform vendor in the same ERPNext ecosystem where SUT operates as a German implementation and managed hosting partner.
• Odoo: Open-source ERP/CRM suite targeting SMBs globally, with a partner channel for implementation. Competes head-to-head with ERPNext (and by extension SUT) for open-source ERP mandates among SMEs, including in the German Mittelstand.
• Competence Call Center (CCC): Germany-based customer service outsourcing provider offering 1st/2nd-level support across multiple channels. Directly comparable to SUT's Premium Kundenservice outsourcing line of business.

Broad incumbents

• All for One Group: Large German-listed ERP and IT consulting group specialized in SAP, Microsoft, and PSI solutions for the Mittelstand. Directly comparable as a multi-hundred-consultant German ERP/SI incumbent competing against SUT for SME ERP modernization projects.

Emerging players

• Weclapp: German cloud ERP/CRM SaaS aimed at SMBs, offering modular business software similar in scope to ERPNext. Comparable as a Germany-focused, modular ERP/CRM option competing for the same SME digitalization budgets.
• Lexoffice: German cloud accounting and business administration SaaS (part of Haufe Group) widely used by SMEs and freelancers. Comparable as an adjacent open-style SaaS for German SMBs that overlaps with SUT's ERP/accounting target segment.

Others

• DATEV eG: German cooperative providing payroll, accounting, and tax software used by tax advisors and SMEs. SUT has built a proprietary DATEV LODAS export app on ERPNext, making DATEV an ecosystem/partner rather than a competitor, and a key dependency for SUT's German-market positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/schmidtundtoechter
• Facebookde-de.facebook.com/profile.php?id=61557783492178

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SUT