datacom

What datacom does

Datacom AG is a Swiss IT services provider headquartered in Gossau, St. Gallen, with a branch office in Werdenberg (Grabs). The company was formed in 2022 through the merger of Hasko Support GmbH and Hasko Marketing GmbH, combining IT support and digital marketing capabilities under a single brand led by CEO and Chairman Andrej Sascha Koch. Datacom serves Swiss small and medium-sized businesses, with a documented vertical focus on medical practices (Arztpraxen), including dental and general-practice clinics.

The company's core offerings span IT support, cybersecurity, and digital marketing services. It maintains Microsoft and Google partner status, enabling delivery and managed services around Microsoft 365, Azure, and Google Workspace. Datacom has also partnered with AYYA Advisory AG to extend AI advisory services to its clients. Technical delivery appears to rely on remote-support tooling (TeamViewer), standard cloud productivity stacks, and conventional cybersecurity practices; no proprietary platform or productized software suite is disclosed.

Datacom's business model is built on multi-year support contracts (packages starting at approximately CHF 3,000 for a three-year term) sold to Swiss SMBs and medical practices via direct contact, phone, email, and remote-support channels. The team is small (approximately four named core members), and no external funding has been disclosed. Revenue is generated through recurring managed-service fees, project-based IT and cybersecurity work, and digital marketing engagements, with vertical specialization in healthcare acting as the primary go-to-market wedge.

Name

datacom

Legal name

Datacom AG

Website

https://datacom.ch

Company type

Private

Founded year

2022

Operating status

Operating

Short description

Datacom AG is a Swiss IT services provider formed in 2022 that delivers IT support, cybersecurity, and digital marketing to SMBs, with a vertical focus on medical practices in eastern Switzerland.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Strategy & Governance Services (BPAEAHAA)

Keywords

• Managed IT services
• IT support services
• Cybersecurity services
• Digital marketing services
• Healthcare IT support

Headquarters

HQ city

Gossau

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services including infrastructure provision, monitoring, and operational support. Provided through cloud services and on-premise solutions with 99% availability SLA.
2. IT Support Services: Technical support services including remote support via TeamViewer, on-site support, and helpdesk services. Billed per person-day (up to 8 hours) or through recurring support contracts.
3. Digital Marketing Services: Creative and innovative marketing solutions tailored to customer needs, including web design and marketing measures.
4. Infrastructure Provision: Provision of hardware, standard software, data center capacity, and cloud services. Hardware remains property of Datacom AG during contract term.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Datacom AG provides managed IT support, cybersecurity, and digital marketing services as an integrated all-in-one ("allround-lösung") offering to small and growing Swiss businesses, with a specialized vertical focus on medical practices (Arztpraxen). Services include remote and on-site technical support, infrastructure and hardware provisioning, cloud services with a 99% availability SLA, web protection, threat filtering, and creative web design and marketing tailored to customer needs. The company bills through recurring support contracts (with prepayment discounts) and per person-day professional services.

Product overview

Datacom AG is a Swiss IT services company formed in 2022 from the merger of Hasko Support GmbH and Hasko Marketing GmbH. The company offers a unified portfolio of three core services: IT Support (including Managed Services and specialized IT-Support für Arztpraxen for medical practices), Cyber Security, and Digital Marketing. The offering also includes Full-Service Websites and remote support capabilities (Fernwartung via TeamViewer). The three core services are designed to work together as an 'allround solution' for businesses seeking comprehensive digital support, with specialized expertise in healthcare IT including integration with medical software platforms such as Rockehealth, Axenita, Winmed, Vitodata, Kaladent, and KernConcept.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support Core IT support services providing technical assistance, system maintenance, remote support via TeamViewer, on-site support, and troubleshooting for business IT infrastructure, including software and hardware solutions for small and growing Swiss businesses.
• Cyber Security Cybersecurity services including web and IT security measures, threat protection, email filtering, and security assessments designed to deliver sustainable business protection in the digital world.
• Digital Marketing Digital marketing services with creative and innovative marketing solutions tailored to specific business needs, including web design, performance marketing, and audience reach campaigns for Swiss businesses.
• IT-Support für Arztpraxen (IT for Medical Practices) Specialized IT support services designed specifically for Swiss medical practices, including medical practice software integration (Rockehealth, Axenita, Winmed, Vitodata, Kaladent, KernConcept), compliance management with Swiss DSG, and digital transformation support for healthcare providers.
• Full-Service Webseiten (Full-Service Websites) Full-service website development and design creating modern, user-friendly websites with interactive elements, SEO optimization, and e-commerce functionality for Swiss businesses.
• Managed Services Managed IT services including cloud services, hardware and standard software provisioning, data center capacity, monitoring, and operational support delivered under service level agreements (99% availability) with a dedicated helpdesk. Hardware remains the property of Datacom AG during the contract term.

Quantifiable outcome

• Up to 30% reduction in IT operating costs
• +3 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationOfficial Microsoft partner. Collaboration enables provision of Microsoft-based solutions and integrations for customers.
• GooglecoreTechnology or IntegrationOfficial Google Partner. Provides Google-based solutions and integrations for customers requiring Google services.
• AYYA Advisory AGcoreStrategic or Co-development PartnerOfficial AI consulting partner (Expertenfirma für KI-Beratung). Strategic partnership for AI advisory services.
• Labdoo SchweizminorStrategic or Co-development PartnerSustainability partnership. Outdated IT devices from customers receive a second life in global education projects through Labdoo Switzerland, with prior data deletion compliant with Swiss DSG.
• Gewerbeverein GossauminorGTM or Marketing PartnerLocal business association partnership in Gossau for local marketing and networking.
• JungunternehmerzentrumminorGTM or Marketing PartnerPartnership with young entrepreneur center for startup ecosystem engagement.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Bechtle AG: One of the largest IT services providers in the DACH region with a broad managed-services, hardware and software portfolio for SMBs and enterprises. Direct competitor to Datacom in Swiss SMB IT support, with much larger scale.
• ALSO Group: Swiss-headquartered IT distribution and services group offering cloud, cybersecurity and managed services to resellers and SMBs across Europe. Comparable to Datacom in managed IT services and channel-led delivery.
• UMB AG: Swiss IT services company providing managed services, cloud, networking and cybersecurity to enterprises and SMBs in Switzerland. Directly comparable in scope and Swiss-market focus to Datacom.
• isolutions AG: Swiss Microsoft-focused IT services provider offering managed services, cloud and modern workplace solutions to SMBs. Comparable to Datacom in managed services delivery and Microsoft partner positioning.
• Netrics AG: Swiss cloud and managed-services provider with hosting, workplace and cybersecurity offerings for SMBs across German-speaking Switzerland. Direct peer in the Swiss managed-IT services space.
• Avectris AG: Swiss IT services provider with a particularly strong healthcare-vertical focus (Spitäler, Praxen), offering managed workplace, security and compliance services. Closest peer to Datacom's Arztpraxen specialization.
• ITRIS AG: Swiss managed-services and IT outsourcing company serving SMB and mid-market clients across Switzerland with similar full-service IT support positioning.
• achermann ICT-Services AG: Central Swiss IT services company focused on SMB managed IT, cloud and workplace services. Comparable to Datacom in customer segment and Swiss regional delivery model.
• RedIT AG: Swiss managed-IT services provider for SMBs covering workplace, cloud and security. Operates in the same Swiss SMB managed-services segment as Datacom.

Broad incumbents

• Swisscom (B2B IT Services): Switzerland's incumbent telecom offering managed workplace, cloud and cybersecurity services to Swiss businesses including SMBs. Overlaps Datacom in IT support and cybersecurity but operates at vastly greater scale as part of a telecom portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Customer concentration

• LinkedInlinkedin.com/company/datacom-ag

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about datacom