deliveryvip

What deliveryvip does

DeliveryVip is a Brazilian SaaS company founded in 2019 that operates a commission-free delivery management platform for small and medium-sized restaurants and delivery businesses. The platform enables merchants to bypass aggregator commissions (which the company cites as 15-30% per order at competitors like iFood) by operating their own branded digital storefront, accepting orders directly, processing online payments, and dispatching deliveries — while retaining 100% of order revenue against a flat monthly subscription starting at R$129. As of the latest available data, DeliveryVip reports 5,000+ active restaurants on the platform, 10M+ orders processed, and R$500M+ in gross transaction volume facilitated.

Name

deliveryvip

Legal name

DeliveryVip

Website

https://deliveryvip.com.br

Company type

Private

Founded year

2019

Operating status

Operating

Short description

DeliveryVip is a Brazilian SaaS platform, founded in 2019, that provides commission-free digital ordering, delivery management, and AI-powered WhatsApp automation for SMB restaurants across Brazil, serving 5,000+ merchants via monthly subscription.

Ownership category

akta.pro rank

Product category

Online Ordering & Delivery Management Software

NAICS

Local Messengers and Local Delivery (49221), Couriers and Express Delivery Services (492110)

SIC

Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Food Delivery & Restaurant Logistics Platforms (BPAMAHAB)

akta.pro secondary industries

Restaurant Meal Delivery Platforms (TLAAAHAA), Restaurant Direct Delivery (In-House Fleet) (TLAAAHAB)

Keywords

• Online ordering platform
• Delivery management software
• Restaurant SaaS platform
• Digital menu solutions
• Commission-free delivery

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Marketing or Sales, Personnel, Operations

Revenue model

1. Subscription Plans: Monthly subscription plans starting at R$ 129/month. No commission or fee per order. Customers receive 100% of each sale. Multiple plan tiers with varying features.
2. No Transaction Fees: Unlike traditional marketplaces that charge 15-30% commission per order, DeliveryVip charges only the monthly subscription. Restaurants keep 100% of order value.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

DeliveryVip provides a commission-free SaaS platform for restaurants and food delivery businesses in Brazil, offering a digital menu storefront, AI-powered WhatsApp order automation, online payments via Pix and credit card, kitchen order management, delivery logistics dispatch, and marketing tools. Restaurants pay a monthly subscription starting at R$129 and keep 100% of every order, replacing or supplementing use of commission-charging marketplaces such as iFood.

Product overview

DeliveryVip is a commission-free delivery platform for restaurants and delivery businesses in Brazil, consisting of a modular suite of eight integrated products. The core offering centers on the Cardápio Digital (Digital Menu) — a white-label ordering website with a PWA app — which serves as the primary sales channel where merchants receive 100% of each order. This is augmented by three self-service ordering modalities (QR Code menu for dine-in, Tablet menu for counter service, and WhatsApp AI automation for chat-based ordering), plus integrated payment processing (Pix and credit with 3DS), delivery logistics dispatch (Uber Direct and Foody), order management with kitchen printing, and a marketing toolkit (push notifications, coupons, ad platform integrations). All modules share the same merchant dashboard and customer database. The platform also exposes three APIs — Merchant API V3, Partner API V2, and Open Delivery — for PDV/POS integrations, partner management, and open-standard connectivity respectively.

Differentiator

Problem solved

Functional benefit

Products and services

• Cardápio Digital para Delivery A custom digital menu website with the restaurant's own branding and an installable PWA app, enabling direct ordering without marketplace commissions. Customers access the menu through a dedicated link shared via social media, WhatsApp, or Google My Business. Designed for SMB restaurants in Brazil seeking a commission-free direct ordering channel.
• Cardápio em QR Code QR code menu solution where customers scan a code at the table and order directly from their own phone without waiting for a server. Aimed at dine-in restaurants wanting to reduce table turnover time.
• Cardápio em Tablet Self-service tablet ordering system where customers place orders independently on a fixed tablet device, with the order ticket automatically sent to the kitchen. Targets counter-service restaurants aiming to increase average ticket size and reduce service labor.
• Atendimento Automático no WhatsApp (DeliveryVip AI) AI-powered WhatsApp automation that responds to customer inquiries, calculates delivery fees, and completes orders 24/7 without human intervention. Handles the full customer interaction lifecycle including product questions, address confirmation, and order closure within WhatsApp.
• Pagamento Online Online payment checkout featuring automated Pix transfers and credit card processing with 3DS authentication that protects merchants against chargebacks. Supports credit, debit, and digital wallet payments.
• Entregas e Logística Delivery management module covering delivery zones, radius-based fee pricing, and automatic dispatch via logistics partners Uber Direct and Foody. Merchants configure delivery areas and fees; the system routes orders to logistics providers automatically.
• Gestão de Pedidos Order management system where incoming orders appear in a dashboard, are accepted, and automatically print in the kitchen without manual intervention. Supports order status tracking from new through preparation to delivery completion.
• Marketing e Promoções Marketing toolkit including push notifications, coupon and discount automation, and advertising platform integrations (Facebook Pixel, Google Analytics, Conversion API, Facebook Catalog, Google Tag Manager). Enables re-engagement of existing customers and paid ad measurement.
• Merchant API V3 REST API for PDV/POS integration enabling external systems to receive orders, manage product catalogs, control indoor and self-service ordering, configure discounts, and access utility tools. OAuth2 authenticated with scope 'od.all'. Targeted at restaurant technology vendors and developers.
• Partner API V2 REST API for partners managing merchants, resales, subscriptions, and billing. OAuth2 authenticated with scope 'dv.partner'. Supports merchant onboarding, subscription management, and invoice retrieval. Targeted at partners reselling or distributing the DeliveryVip platform.
• Open Delivery Integration Integration via the Open Delivery open standard (Abrasel), allowing systems already implementing the OD spec to connect to DeliveryVip reusing their existing integration without proprietary API code. Targeted at restaurant systems with existing OD-protocol implementations.

Quantifiable outcome

• Restaurants process 10M+ orders and generate R$ 500M+ in sales through the platform
• +3 more outcomes

Named customers19 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability2 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core.

• iFoodcoreTechnology or IntegrationiFood orders can be received in the same panel as DeliveryVip direct orders. Restaurants can use both channels simultaneously, gradually migrating recurring orders to the commission-free direct channel.
• Uber DirectcoreTechnology or IntegrationIntegration for automated delivery dispatch. Restaurants can dispatch deliveries via Uber drivers directly from the DeliveryVip panel.
• Colibri (PDV)coreTechnology or IntegrationPOS integration where orders from DeliveryVip flow directly into Colibri system - kitchen, cash register, and delivery all connected without double entry.
• Meta (Facebook/Instagram)coreTechnology or IntegrationFacebook Pixel and Conversion API integration for ad measurement. Facebook Catalog integration for dynamic remarketing ads. Instagram/Facebook shop integration.
• GooglecoreTechnology or IntegrationGoogle Analytics (GA4) integration for traffic and conversion tracking. Google Tag Manager integration for tag management. Google My Business listing support.
• Open Delivery StandardcoreTechnology or IntegrationSupport for Open Delivery open standard (Abrasel). Systems implementing this protocol can integrate with DeliveryVip without proprietary code changes.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Goomer: Brazilian SaaS for restaurants offering digital menus, online ordering, and self-service QR/tablet solutions, very similar product positioning to DeliveryVip and competing for the same SMB restaurant customers looking to escape iFood commissions.
• Anota AI: Brazilian WhatsApp-based AI ordering and management platform for restaurants, directly competing with DeliveryVip's DeliveryVip AI WhatsApp automation feature. Targets the same anti-commission value proposition via autonomous chat-based ordering.
• Neemo (Chippy): Brazilian SaaS for restaurant digital ordering and delivery management, targeting SMBs that want their own digital channel without paying marketplace commissions. Overlaps with DeliveryVip in core menu, ordering, and delivery dispatch features.
• MenuDino (formerly Aiqfome): Brazilian restaurant management and online ordering platform offering digital menus, delivery management, and POS integrations, competing for the same SMB restaurant segment seeking commission-free direct ordering.

Broad incumbents

• iFood: Dominant Brazilian food delivery marketplace; both the target of DeliveryVip's anti-commission value proposition and a 'core' integration partner. Operates a much broader restaurant order and delivery platform with first-party logistics.
• Uber Eats / Uber Direct: Global delivery marketplace and on-demand logistics provider; Uber Direct is a 'core' logistics integration for DeliveryVip, while Uber Eats competes for the same restaurant order volume and could launch competing direct-ordering tools.

Emerging players

• Colibri PDV: Brazilian POS system that is a 'core' integration partner of DeliveryVip, but also a potential adjacent competitor as POS providers increasingly bundle their own ordering/delivery features, putting DeliveryVip at partnership-versus-competition risk.
• Repediu: Brazilian CRM and repurchase automation tool for restaurants, listed as a 'minor' integration partner of DeliveryVip but a potential emerging player in the same restaurant-tech stack, focused on customer retention via WhatsApp/SMS campaigns.

Regional players

• Rappi: Major Latin American food and goods delivery platform operating in Brazil and across LATAM. Comparable in the restaurant-ordering value chain and increasingly offering direct merchant tools, though primarily a marketplace rather than a commission-free SaaS.
• PedidosJá: Latin American food delivery marketplace owned by Delivery Hero, operating in Brazil. Comparable in that it sits in the same restaurant-ordering and delivery ecosystem, even if its primary model is marketplace-based rather than commission-free SaaS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks1 record

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/deliveryvip

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about deliveryvip