Zingage

What Zingage does

Zingage is a private, venture-backed AI company headquartered in New York (legally Kuzushi Inc., dba Zingage) that operates a unified AI platform purpose-built for U.S. home care agencies. Founded in 2022 and employing 11–50 people, the company addresses a structurally underserved operational layer in home-based care: 24/7 phone coverage, call-out resolution, caregiver scheduling, compliance documentation, and workforce engagement. Its core product, Zingage Operator, comprises three specialized modules—Riley Receptionist (24/7 AI front desk), Casey Coordinator (AI scheduling team that proactively fills shifts), and Zingage Perform (caregiver engagement and retention)—built on Anthropic's Claude with reinforcement learning for scheduling optimization and voice AI in English and Spanish.

The platform handles inbound and outbound calls, matches caregivers to open shifts using prioritized criteria, manages the full care-delivery loop from intake to billing, and writes back to EMR systems (WellSky, HHAeXchange) in real time, supporting HIPAA-compliant PHI handling and EVV compliance documentation. Zingage monetizes through usage-based pricing (per call-minute, per task completed) plus an outcome-based component (payment triggered when call-outs are successfully filled), aligning vendor revenue with agency staffing outcomes. Distribution combines enterprise field sales, a product-led self-serve motion (prospects can interact directly with AI agent Riley), inside sales for mid-market, and channel partnership via HHAeXchange's Partner Connect program reaching 32,000+ providers.

Zingage serves 500+ home care agencies coordinating approximately 50 million care hours annually across both Medicaid-funded and private-pay operators, with 150K+ caregivers supported on the platform. The company raised a $12.5M seed round in October 2025 led by Bessemer Venture Partners to scale engineering, GTM, and operations. Reported customer outcomes include 82% staffing cost reduction, 98% shift coverage, 5-minute average call-out resolution, 35% revenue growth, and 20% caregiver turnover reduction.

Name

Zingage

Legal name

Kuzushi Inc.

Website

https://zingage.com

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

11–50 employees

Short description

Zingage is an AI platform purpose-built for U.S. home care agencies, offering 24/7 voice agents (Riley, Casey), AI-driven scheduling, and caregiver engagement (Perform) to automate operations for 500+ agencies coordinating 50M+ care hours annually.

Ownership category

akta.pro rank

Product category

Home Care Operations Software

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

Keywords

• Home care AI
• Caregiver scheduling
• Care coordination platform
• Healthcare AI agents
• Home care automation

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. AI Platform Subscription: Subscription-based pricing for AI platform access with usage-based components. Agencies pay based on AI-handled call volume, tasks completed (call-outs, shift updates, clock-ins), and shifts filled as outcome-based metric.
2. Outcome-Based Pricing: Shifts Filled tier is tied to staffing success - payment occurs when call-outs are successfully filled, aligning Zingage's revenue with customer outcomes.
3. Per-Call-Minute Billing: Agencies pay for the calls Riley handles, not flat seat licenses. Cost scales with call volume handled by AI.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Zingage provides an AI-powered operating platform for home care agencies that automates scheduling, staffing, intake, compliance documentation, and caregiver engagement. The platform consists of specialized AI agents—Riley (24/7 AI receptionist) and Casey (AI scheduling coordinator)—that handle inbound calls, route urgent matters, fill shift call-outs, match caregivers to open shifts, and update EMR systems in real time. A companion module, Zingage Perform, adds caregiver recognition, rewards, surveys, and retention alerts.

Product overview

Zingage offers a unified AI platform purpose-built for home care operations, not a point solution. The core product is Zingage Operator, which comprises two specialized AI agents: Riley Receptionist (24/7 AI front desk handling all inbound calls, inquiries, and routing) and Casey Coordinator (AI scheduling team with proactive shift-filling capabilities). Casey includes all of Riley's functionality plus enhanced scheduling. An optional add-on module, Zingage Perform, provides caregiver engagement, recognition, and retention tools. The platform replaces fragmented tools with one unified system covering scheduling, operations, phone/communications, and employee engagement, all integrated with EMR systems like WellSky.

Differentiator

Problem solved

Functional benefit

Products and services

• Zingage Operator The central AI platform that runs scheduling, engagement, and operations for home care agencies. Manages the full care-delivery loop from intake, scheduling, coordination, and documentation to billing. Comprises the Riley Receptionist and Casey Coordinator AI agents working together 24/7.
• Riley Receptionist AI front desk agent that answers every call 24/7 in English and Spanish, handles inquiries, looks up patient info in the EMR, routes urgent calls to the right person, and alerts teams when action is needed. Designed as the first point of contact for inbound calls at home care agencies.
• Casey Coordinator AI scheduling team agent that includes all Riley capabilities plus proactive scheduling. Fills call-outs before they become problems, confirms visits automatically, matches caregivers to open shifts based on skills and availability, and keeps schedules fully staffed.
• Zingage Perform Caregiver engagement and retention module that automates milestone celebrations, peer shout-outs, point-based rewards, custom surveys, AI-driven retention alerts, compliance incentives, and centralized workforce communication. Included with Casey Coordinator plans.

Quantifiable outcome

• 82% staffing cost reduction
• +8 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability9 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• HHAeXchangecoreTechnology or Integration · 29 April 2026Zingage AI agents are now available to home care providers through HHAeXchange's Partner Connect program, reaching a network of 32,000+ agencies nationwide. The integration automates phone operations, scheduling, EVV compliance documentation, and caregiver recruiting.
• Anthropic (Claude)coreTechnology or IntegrationZingage is built on Anthropic's Claude AI platform, as featured in Claude's customer case studies. The company showcased their AI-powered home care implementation at Claude's customer event.
• WellSkycoreTechnology or IntegrationDeep integration with WellSky EMR system, enabling automatic shift notes, form completion, compliance documentation, caregiver profile access, client record lookup, visit verification, and billing data sync.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AlayaCare: AlayaCare is a cloud-based home care software platform offering scheduling, billing, and clinical documentation for home care agencies — the closest direct competitor to Zingage's scheduling and operations automation focus.
• AxisCare: AxisCare provides home care management software including scheduling, visit verification, and caregiver management, targeting the same private-pay and Medicaid home care agency segment that Zingage serves.
• ClearCare (WellSky Personal Care): ClearCare, now part of WellSky, is one of the largest home care agency software platforms in the US with scheduling and EVV functionality — a long-standing incumbent competing for the same Zingage customer base.
• CareLineLive: CareLineLive is a home care management software provider offering scheduling, rostering, and caregiver apps, primarily in the UK but expanding in the US — comparable to Zingage for agency-level care coordination automation.

Broad incumbents

• HHAeXchange: HHAeXchange is a leading home care management platform that connects payers, providers, and agencies for EVV and billing. It is both a Zingage partner (via Partner Connect) and a potential competitor if it expands into AI-native scheduling and voice operations.
• WellSky: WellSky is a broad healthcare technology platform with deep penetration in home health and hospice, including EMR and personal care solutions. It is a deep Zingage integration partner but could also build or acquire competing AI agent capabilities.
• Caregility: Caregility provides virtual care and AI-powered clinical surveillance for health systems and post-acute settings, overlapping with Zingage in healthcare AI voice and video communications for care delivery.

Emerging players

• Synzi: Synzi delivers virtual care and patient engagement communications for home health, hospice, and other post-acute providers — overlapping with Zingage's messaging, voice, and engagement capabilities for field-based care.
• CipherHealth: CipherHealth offers patient engagement and outreach automation for health systems, including messaging, rounding, and post-discharge follow-up — adjacent to Zingage's engagement and outreach automation focus for home care.

Others

• Bamboo Health: Bamboo Health (formerly Appriss Health + PatientPing) connects behavioral and physical healthcare providers via real-time care coordination notifications — adjacent to Zingage's care coordination and notification workflows in home care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@Zingage
• LinkedInlinkedin.com/company/zingage
• Xx.com/ZingageAI

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zingage