Zingage
Zingage is an AI platform purpose-built for U.S. home care agencies, offering 24/7 voice agents (Riley, Casey), AI-driven scheduling, and caregiver engagement (Perform) to automate operations for 500+ agencies coordinating 50M+ care hours annually.
- Company typePrivate
- Founded2025
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Zingage does
Zingage is a private, venture-backed AI company headquartered in New York (legally Kuzushi Inc., dba Zingage) that operates a unified AI platform purpose-built for U.S. home care agencies. Founded in 2022 and employing 11–50 people, the company addresses a structurally underserved operational layer in home-based care: 24/7 phone coverage, call-out resolution, caregiver scheduling, compliance documentation, and workforce engagement. Its core product, Zingage Operator, comprises three specialized modules—Riley Receptionist (24/7 AI front desk), Casey Coordinator (AI scheduling team that proactively fills shifts), and Zingage Perform (caregiver engagement and retention)—built on Anthropic's Claude with reinforcement learning for scheduling optimization and voice AI in English and Spanish.
The platform handles inbound and outbound calls, matches caregivers to open shifts using prioritized criteria, manages the full care-delivery loop from intake to billing, and writes back to EMR systems (WellSky, HHAeXchange) in real time, supporting HIPAA-compliant PHI handling and EVV compliance documentation. Zingage monetizes through usage-based pricing (per call-minute, per task completed) plus an outcome-based component (payment triggered when call-outs are successfully filled), aligning vendor revenue with agency staffing outcomes. Distribution combines enterprise field sales, a product-led self-serve motion (prospects can interact directly with AI agent Riley), inside sales for mid-market, and channel partnership via HHAeXchange's Partner Connect program reaching 32,000+ providers.
Zingage serves 500+ home care agencies coordinating approximately 50 million care hours annually across both Medicaid-funded and private-pay operators, with 150K+ caregivers supported on the platform. The company raised a $12.5M seed round in October 2025 led by Bessemer Venture Partners to scale engineering, GTM, and operations. Reported customer outcomes include 82% staffing cost reduction, 98% shift coverage, 5-minute average call-out resolution, 35% revenue growth, and 20% caregiver turnover reduction.
Zingage firmographics
Firmographics- Name
- Zingage
- Legal name
- Kuzushi Inc.
- Website
- https://zingage.com
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Zingage is an AI platform purpose-built for U.S. home care agencies, offering 24/7 voice agents (Riley, Casey), AI-driven scheduling, and caregiver engagement (Perform) to automate operations for 500+ agencies coordinating 50M+ care hours annually.
- Ownership category
- akta.pro rank
Zingage industry classification
Industry- Product category
- Home Care Operations Software
- NAICS
- Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
- akta.pro secondary industries
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)
Keywords
Where Zingage is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Zingage business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- AI Platform Subscription: Subscription-based pricing for AI platform access with usage-based components. Agencies pay based on AI-handled call volume, tasks completed (call-outs, shift updates, clock-ins), and shifts filled as outcome-based metric.
- Outcome-Based Pricing: Shifts Filled tier is tied to staffing success - payment occurs when call-outs are successfully filled, aligning Zingage's revenue with customer outcomes.
- Per-Call-Minute Billing: Agencies pay for the calls Riley handles, not flat seat licenses. Cost scales with call volume handled by AI.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Call Minutes - Pay for AI-handled call volume |
| Usage-based | Monthly | Tasks Completed - Pay for completed actions |
| Outcome Based/ Performance | Monthly | Shifts Filled - Outcome-based tied to staffing success |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Zingage product offering
Product offeringCore offering
Zingage provides an AI-powered operating platform for home care agencies that automates scheduling, staffing, intake, compliance documentation, and caregiver engagement. The platform consists of specialized AI agents—Riley (24/7 AI receptionist) and Casey (AI scheduling coordinator)—that handle inbound calls, route urgent matters, fill shift call-outs, match caregivers to open shifts, and update EMR systems in real time. A companion module, Zingage Perform, adds caregiver recognition, rewards, surveys, and retention alerts.
Product overview
Zingage offers a unified AI platform purpose-built for home care operations, not a point solution. The core product is Zingage Operator, which comprises two specialized AI agents: Riley Receptionist (24/7 AI front desk handling all inbound calls, inquiries, and routing) and Casey Coordinator (AI scheduling team with proactive shift-filling capabilities). Casey includes all of Riley's functionality plus enhanced scheduling. An optional add-on module, Zingage Perform, provides caregiver engagement, recognition, and retention tools. The platform replaces fragmented tools with one unified system covering scheduling, operations, phone/communications, and employee engagement, all integrated with EMR systems like WellSky.
Differentiator
Problem solved
Functional benefit
Products and services
- Zingage Operator The central AI platform that runs scheduling, engagement, and operations for home care agencies. Manages the full care-delivery loop from intake, scheduling, coordination, and documentation to billing. Comprises the Riley Receptionist and Casey Coordinator AI agents working together 24/7.
- Riley Receptionist AI front desk agent that answers every call 24/7 in English and Spanish, handles inquiries, looks up patient info in the EMR, routes urgent calls to the right person, and alerts teams when action is needed. Designed as the first point of contact for inbound calls at home care agencies.
- Casey Coordinator AI scheduling team agent that includes all Riley capabilities plus proactive scheduling. Fills call-outs before they become problems, confirms visits automatically, matches caregivers to open shifts based on skills and availability, and keeps schedules fully staffed.
- Zingage Perform Caregiver engagement and retention module that automates milestone celebrations, peer shout-outs, point-based rewards, custom surveys, AI-driven retention alerts, compliance incentives, and centralized workforce communication. Included with Casey Coordinator plans.
Quantifiable outcome
- 82% staffing cost reduction
- +8 more outcomes
Companies that use Zingage
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Zingage technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability9 records
Feature6 records
Zingage partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- HHAeXchangecoreZingage AI agents are now available to home care providers through HHAeXchange's Partner Connect program, reaching a network of 32,000+ agencies nationwide. The integration automates phone operations, scheduling, EVV compliance documentation, and caregiver recruiting.
- Anthropic (Claude)coreZingage is built on Anthropic's Claude AI platform, as featured in Claude's customer case studies. The company showcased their AI-powered home care implementation at Claude's customer event.
- WellSkycoreDeep integration with WellSky EMR system, enabling automatic shift notes, form completion, compliance documentation, caregiver profile access, client record lookup, visit verification, and billing data sync.
Scale indicators17 records
Recent moves6 records
Expansion highlights6 records
Zingage competitors and assessment
Company assessmentDirect peers
- AlayaCare: AlayaCare is a cloud-based home care software platform offering scheduling, billing, and clinical documentation for home care agencies — the closest direct competitor to Zingage's scheduling and operations automation focus.
- AxisCare: AxisCare provides home care management software including scheduling, visit verification, and caregiver management, targeting the same private-pay and Medicaid home care agency segment that Zingage serves.
- ClearCare (WellSky Personal Care): ClearCare, now part of WellSky, is one of the largest home care agency software platforms in the US with scheduling and EVV functionality — a long-standing incumbent competing for the same Zingage customer base.
- CareLineLive: CareLineLive is a home care management software provider offering scheduling, rostering, and caregiver apps, primarily in the UK but expanding in the US — comparable to Zingage for agency-level care coordination automation.
Broad incumbents
- HHAeXchange: HHAeXchange is a leading home care management platform that connects payers, providers, and agencies for EVV and billing. It is both a Zingage partner (via Partner Connect) and a potential competitor if it expands into AI-native scheduling and voice operations.
- WellSky: WellSky is a broad healthcare technology platform with deep penetration in home health and hospice, including EMR and personal care solutions. It is a deep Zingage integration partner but could also build or acquire competing AI agent capabilities.
- Caregility: Caregility provides virtual care and AI-powered clinical surveillance for health systems and post-acute settings, overlapping with Zingage in healthcare AI voice and video communications for care delivery.
Emerging players
- Synzi: Synzi delivers virtual care and patient engagement communications for home health, hospice, and other post-acute providers — overlapping with Zingage's messaging, voice, and engagement capabilities for field-based care.
- CipherHealth: CipherHealth offers patient engagement and outreach automation for health systems, including messaging, rounding, and post-discharge follow-up — adjacent to Zingage's engagement and outreach automation focus for home care.
Others
- Bamboo Health: Bamboo Health (formerly Appriss Health + PatientPing) connects behavioral and physical healthcare providers via real-time care coordination notifications — adjacent to Zingage's care coordination and notification workflows in home care.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Zingage social profiles
Digital presenceZingage compliance and trust
Trust signalCompliance3 records
Zingage financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zingage leadership team
Management profileNumber of profiles
Profiles2 records
Zingage funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zingage M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zingage
What does Zingage do?
Zingage provides an AI-powered operating platform for home care agencies that automates scheduling, staffing, intake, compliance documentation, and caregiver engagement. The platform consists of specialized AI agents—Riley (24/7 AI receptionist) and Casey (AI scheduling coordinator)—that handle inbound calls, route urgent matters, fill shift call-outs, match caregivers to open shifts, and update EMR systems in real time. A companion module, Zingage Perform, adds caregiver recognition, rewards, surveys, and retention alerts.
Is Zingage a public or private company?
Zingage is a private company. It is classified as venture growth investor backed and is currently operating.
When was Zingage founded?
Zingage was founded in 2025. It employs 11 to 50 people.
Where is Zingage based?
Zingage is headquartered in New York, United States, in the North America region.
How does Zingage make money?
Three revenue lines are on record. AI Platform Subscription is the primary driver. The others are outcome-Based Pricing and per-Call-Minute Billing.
Who are Zingage's main competitors?
Direct peers on record are AlayaCare, AxisCare, ClearCare (WellSky Personal Care) and CareLineLive. Broad incumbents are HHAeXchange, WellSky and Caregility. Emerging players are Synzi and CipherHealth. Bamboo Health is listed as an others.
Does Zingage have an API?
No public API is recorded for Zingage.
What industry is Zingage in?
Zingage's product category is Home Care Operations Software. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated), with a secondary code of HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows). Its NAICS code is 621610 and its SIC code is 8082.