WorkWhile
- Company typePrivate
- Founded2019
- HeadquartersSan Francisco, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
WorkWhile firmographics
Firmographics- Name
- WorkWhile
- Legal name
- Workforce as a Service, Inc.
- Website
- https://workwhile.ai
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
WorkWhile industry classification
Industry- Product category
- Hourly Labor Marketplace
- NAICS
- Temporary Help Services (561320), Payroll Services (541214), Employment Placement Agencies (561311), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Employment Agencies (7361), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Workforce Management Administration (Labor Forecasting, Rostering, OT Rules) (BPAAAHAD)
- akta.pro secondary industries
- Worksite Financial Wellness & Employee Assistance Programs (EAP) (FSAIAMAN), Employer Payroll Processing (SMB & Enterprise) (FSAMAKAA)
Keywords
Where WorkWhile is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
WorkWhile business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Engagement Fee (per shift/services engagement): Marketplace commission/take rate charged to business Customers for each Services Engagement, calculated as a percentage of the Worker Payment; rates vary by engagement type, demand, and geography. Billed daily for engagements arranged/completed.
- Direct Hire Fee: $1,000 fixed fee when a Customer hires or engages a Contractor/Payroll Worker off-platform within 12 months of last contact, including indirect third-party hires.
- Late Cancellation Fees: Customer pays full cost (Worker Payment + Engagement Fee) if any portion of a Services Engagement is cancelled or shortened within 24 hours of scheduled start.
- WorkWhile Money / financial services monetization: Worker-facing earnings management and instant payout offering powered by Highnote; future savings guidance and financial health tools represent a potential new monetization stream.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| — | — | Business pricing: per-shift, no upfront / hidden / contract fees; Customers set hourly rate, pay only for filled shifts |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels8 records
WorkWhile product offering
Product offeringCore offering
WorkWhile operates an AI-powered labor marketplace that connects businesses with vetted, flexible hourly workers across 265+ job types in warehousing, logistics, manufacturing, hospitality, events, facilities, food services, and retail. The platform combines a proprietary 150+ factor AI reliability model for worker matching and shift fulfillment with the Newday SaaS workforce management suite, a developer API for programmatic staffing, and a worker-side financial services stack including WorkWhile Money (AI-native earnings manager), instant payouts via Highnote, the WorkWhile Visa Prepaid Card, and free 24/7 virtual healthcare via Curai Health.
Product overview
WorkWhile is an AI-native labor platform that operates as a single integrated offering spanning a core labor marketplace platform, a SaaS workforce management module (Newday), a developer API, and multiple add-on financial and benefit products. The core WorkWhile Platform connects businesses with vetted hourly workers across 265+ job types in warehousing, manufacturing, hospitality, facilities, and retail. Sitting alongside it, Newday is the SaaS add-on for businesses to manage their own internal hourly workforce in real time with AI-driven scheduling. The WorkWhile API extends both into existing HR/Ops systems. Layered on top, WorkWhile Money (AI-native earning manager with instant payouts via Highnote), WorkWhile Pulse (real-time labor dashboard), WorkWhile Coach (AI talent-matching agent), Standby Shift (AI-driven demand forecasting), the WorkWhile Certified Professional Program (hospitality skills verification), the WorkWhile Visa Prepaid Card, and the virtual healthcare benefit powered by Curai Health form the financial services and worker benefits suite. The WorkWhile Econ Lab research arm and its indexes (ALUR, RISE, GenShift) provide real-time labor economics intelligence, while the worker-facing mobile app unifies job discovery, scheduling, and earnings management for hourly workers.
Differentiator
Problem solved
Functional benefit
Brands
- Newday: A workforce management SaaS platform offering AI-driven scheduling, time tracking, attendance, and real-time visibility for businesses managing their hourly workforce.
- WorkWhile Money
- WorkWhile Coach
- WorkWhile Pulse
- WorkWhile Econ Lab
- WorkWhile Certified Professional Program
Products and services
- WorkWhile Platform AI-powered labor marketplace that connects businesses with vetted, reliable hourly workers across 265+ job types in warehousing, logistics, manufacturing, hospitality, events, facilities, food services, and retail, using a proprietary 150+ factor AI reliability model to source, screen, schedule, pay, and support on-demand, long-term, and temp-to-hire placements.
- Newday Workforce management SaaS platform that serves as the single source of truth for managing an hourly workforce, unifying scheduling, time tracking, attendance, and real-time visibility with AI-driven staffing optimization across multiple locations for businesses managing their own internal workforce.
- WorkWhile API Programmatic REST interface that enables developers and businesses to request, edit, and update flexible labor needs, integrate WorkWhile workforce management into existing HR/Ops software, access performance and spend insights, and automate shift fulfillment workflows.
- WorkWhile Money First AI-native earning manager designed for hourly workers, using proprietary labor prediction models to analyze shift availability, skill sets, and historical patterns to project future cash flow and help workers manage, plan, and secure earnings in real time, with instant payout capabilities powered by Highnote.
- WorkWhile Pulse Real-time labor management and insights dashboard for businesses that consolidates shift fill rates, labor costs, and performance data across multiple locations into a single command center, delivering live insights into staffing, performance, and costs.
- WorkWhile Coach AI talent agent that assesses workers' skills through lifelike, personalized conversation to surface capabilities not on resumes and matches them with broader job opportunities, broadening access to opportunities based on workers' full skill sets.
- WorkWhile Certified Professional Program Certification program to verify and certify hospitality workers' practical skills in the United States, aimed at improving staffing quality and reducing costs associated with hiring and training in the hospitality industry.
- WorkWhile Worker App All-in-one mobile app for hourly workers that allows them to find jobs, clock in, track their schedule, manage earnings, and access the WorkWhile Visa Prepaid Card and other perks, available on iOS and Android.
- WorkWhile Visa Prepaid Card WorkWhile Visa Prepaid Card offered to hourly workers as part of the meaningful extras benefits program, integrated with the platform's earnings management and instant payout capabilities.
Companies that use WorkWhile
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles5 records
WorkWhile technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability10 records
Feature8 records
WorkWhile partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered flagship technology/talent acquisition (acquihire-style), flagship healthcare benefits partner, core payments infrastructure partner, core creative/marketing partner for 'the great breakup' campaign, core research and payments partner, core research/thought-leadership partner, worker benefits partnership, logistics/delivery network partner, historical payments partner (former ceo affiliation), core payments processor (1099 workers), core payments processor (w-2 workers), geolocation infrastructure vendor, identity verification / kyc vendor, location services vendor and worker acquisition channel.
- Mindyflagship technology/talent acquisition (acquihire-style)WorkWhile licensed Mindy's technology assets and integrated Mindy's elite technical team — co-founders Yu Pan and Benoit Berthoux (ex-PayPal/YouTube backgrounds) — into its Product and Engineering divisions, forming a dedicated Frontline Deployment Engineering team to embed AI-native workforce automation across HR, compliance, logistics, and middle management.
- Curai Healthflagship healthcare benefits partnerCurai Health serves as the virtual healthcare platform powering WorkWhile's expanded 24/7 free healthcare benefit, providing on-demand access to board-certified clinicians, mental health support, and chronic condition management to all hourly workers without minimum hour or tenure requirements.
- Highnotecore payments infrastructure partnerHighnote powers the instant payout capabilities of WorkWhile Money, the AI-native earnings manager, enabling workers to access earned wages immediately after approved shifts and route funds to bank accounts or debit cards.
- Brandmintcore creative/marketing partner for 'the great breakup' campaignBrandmint, a Dubai-based creative agency that uses proprietary AI agents, partnered with WorkWhile to execute 'The Great Breakup' Valentine's Day national marketing campaign at 10x standard creative-firm capacity, with launch in NYC Times Square and Bryant Park and presence across major U.S. metros including San Francisco.
- Ingo Paymentscore research and payments partnerIngo Payments collaborates with WorkWhile and PYMNTS Intelligence on recurring research (Wage-to-Wallet Index) and is referenced as a payments industry partner on Labor Economy paycheck access; WorkWhile Money's instant payout is powered by Highnote, with Ingo Payments separately engaged in the broader earned-wage-access ecosystem.
- PYMNTS Intelligencecore research/thought-leadership partnerPYMNTS Intelligence collaborates with WorkWhile (and Ingo Payments) on recurring research, including the monthly Wage-to-Wallet Index report on the Labor Economy, schedule volatility, and AI impact on hourly workers — driving recurring PR/earned media coverage.
- Campusworker benefits partnershipWorkWhile partnered with Campus to expand worker access to laptops, Wi-Fi, and debt-free degree pathways, supporting hourly workers' education and economic mobility.
- Bringglogistics/delivery network partnerWorkWhile and Bringg launched The Driver Network together to provide flexible delivery drivers, leveraging WorkWhile's flexible labor platform.
- Marqetahistorical payments partner (former ceo affiliation)Marqeta struck a deal with WorkWhile to expand early access to wages (covered by SF Business Times, March 2023). WorkWhile CEO Simon Khalaf was previously CEO of Marqeta before joining WorkWhile.
- Stripecore payments processor (1099 workers)Stripe is used by WorkWhile to process payments to 1099 independent contractors (Contractors) and transfers of those payments, as disclosed in the WorkWhile Privacy Policy.
- Evereecore payments processor (w-2 workers)Everee is used by WorkWhile to process payments to Service Workers LLC W-2 employees (Payroll Workers) who complete a shift, as disclosed in the WorkWhile Privacy Policy.
- HyperTrackgeolocation infrastructure vendorWorkWhile uses HyperTrack for geolocational tracking of workers, as disclosed in the WorkWhile Privacy Policy.
- Personaidentity verification / kyc vendorWorkWhile uses Persona for identity verification and for processing WorkWhile 1099 workers' banking information, as disclosed in the WorkWhile Privacy Policy.
- Google Maps APIlocation services vendorWorkWhile utilizes Google Maps API to provide location services for matching workers with businesses in need of their work, as disclosed in the WorkWhile Privacy Policy.
- Apple App Storeworker acquisition channelWorkWhile distributes its worker mobile app via the Apple App Store (iOS) to enable self-serve shift discovery, clock-in, and earnings management.
- Google Playworker acquisition channelWorkWhile distributes its worker mobile app via Google Play (Android) to enable self-serve shift discovery, clock-in, and earnings management.
Scale indicators13 records
Recent moves9 records
Expansion highlights7 records
WorkWhile competitors and assessment
Company assessmentDirect peers
- Instawork: Direct competitor operating an hourly labor marketplace for hospitality, warehouse, and events work; uses AI-driven matching and is one of WorkWhile's closest comparables on business model, customer segments, and worker pool.
- ShiftMed: Healthcare-focused shift marketplace connecting nurses and allied health workers to open shifts at facilities; comparable two-sided marketplace model, gig-to-W-2 worker classification, and shift-based revenue take-rate.
- Veryable: On-demand labor platform for warehouse, manufacturing, and logistics operators; overlaps directly with WorkWhile's Warehousing & Logistics and Manufacturing & Production verticals and similar per-shift engagement model.
- Clipboard Health: Marketplace for healthcare shift work (CNAs, LPNs, RNs) with W-2/1099 flexibility and instant-pay features; comparable on dual classification model, worker fintech (instant pay), and shift-based marketplace take-rate.
Broad incumbents
- Indeed Flex: Indeed-owned on-demand staffing marketplace for hospitality, warehouse, and retail; competes directly with WorkWhile but benefits from Indeed's incumbent brand, distribution, and recruiting traffic.
- Snagajob: Long-standing hourly job marketplace and now part of Indeed; overlaps with WorkWhile on the hourly worker supply side and SMB employer demand, though with a broader (and more job-board-like) model.
- Adecco Group: Global staffing and workforce solutions incumbent entering on-demand / digital staffing via LHH and General Assembly; competes for the same enterprise customers as WorkWhile's Newday and marketplace offerings but at vastly greater scale.
- Randstad: Global staffing leader with Sourceright and digital staffing initiatives; comparable on enterprise staffing customers and verticals (logistics, manufacturing, hospitality), though primarily a traditional staffing model rather than on-demand marketplace.
- UKG (Ultimate Kronos Group): Enterprise workforce management (scheduling, time, HR) incumbent; competes with WorkWhile's Newday WFM suite for the same enterprise customers managing hourly workforces at scale.
Emerging players
- Branch: Financial services platform providing instant pay and banking tools to hourly workers; overlaps with WorkWhile Money and the worker-facing fintech value proposition, though Branch partners with employers rather than operating a labor marketplace.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
WorkWhile social profiles
Digital presenceWorkWhile compliance and trust
Trust signalCompliance2 records
WorkWhile financial estimates
Financial estimateRevenue estimate
Valuation estimate
WorkWhile leadership team
Management profileNumber of profiles
Profiles9 records
WorkWhile subsidiaries and ownership
Company hierarchySubsidiaries1 record
WorkWhile funding detail
Funding detailFunding overview
Funding rounds4 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WorkWhile M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WorkWhile
What does WorkWhile do?
WorkWhile operates an AI-powered labor marketplace that connects businesses with vetted, flexible hourly workers across 265+ job types in warehousing, logistics, manufacturing, hospitality, events, facilities, food services, and retail. The platform combines a proprietary 150+ factor AI reliability model for worker matching and shift fulfillment with the Newday SaaS workforce management suite, a developer API for programmatic staffing, and a worker-side financial services stack including WorkWhile Money (AI-native earnings manager), instant payouts via Highnote, the WorkWhile Visa Prepaid Card, and free 24/7 virtual healthcare via Curai Health.
Is WorkWhile a public or private company?
WorkWhile is a private company. It is classified as venture growth investor backed and is currently operating.
When was WorkWhile founded?
WorkWhile was founded in 2019. It employs 101 to 250 people.
Where is WorkWhile based?
WorkWhile is headquartered in San Francisco, United States, in the North America region.
How does WorkWhile make money?
Four revenue lines are on record. Engagement Fee (per shift/services engagement) is the primary driver. The others are direct Hire Fee, late Cancellation Fees and workWhile Money / financial services monetization.
Who are WorkWhile's main competitors?
Direct peers on record are Instawork, ShiftMed, Veryable and Clipboard Health. Broad incumbents are Indeed Flex, Snagajob, Adecco Group, Randstad and UKG (Ultimate Kronos Group). Branch is listed as an emerging player.
Does WorkWhile have an API?
Yes. WorkWhile API allows developers to programmatically request, edit, and update labor needs; integrate WorkWhile workforce management directly into existing HR/Ops software; access performance and spend insights; and prevent human errors by automating the staffing of the correct number of workers to the right place at the right time. Easy integration into scheduling, routing, or HR systems. Type, authentication method, and rate limits not specified. Developer documentation is at workwhile.ai/api.
What industry is WorkWhile in?
WorkWhile's product category is Hourly Labor Marketplace. Its primary akta.pro industry code is BPAAAHAD, Workforce Management Administration (Labor Forecasting, Rostering, OT Rules), with a secondary code of FSAIAMAN, Worksite Financial Wellness & Employee Assistance Programs (EAP). Its NAICS code is 561320 and its SIC code is 7361.