What Indeed Flex does

Indeed Flex operates a dual-sided mobile-first marketplace connecting employers needing temporary and flexible staff with pre-verified job seekers, primarily across the US (13 states) and UK. The platform, originally launched as Syft in 2015 and acquired by Indeed in 2019, serves industries including hospitality, industrial/warehousing, facilities management, retail, and business support. Core employer products include Marketplace (on-demand shift fulfillment via AI-powered Smart Matching) and Flex Plus (an enterprise MSP/VMS solution consolidating internal staff, marketplace workers, and third-party agency management). The technology stack features Alma (AI staffing co-pilot), Smart Matching algorithms, real-time scheduling and geolocation-based attendance tracking, ratings-based worker pools, and consolidated reporting/analytics. Workers access the platform through iOS and Android apps, completing profile creation, virtual verification interviews, and shift booking; they receive Same Day Pay via Branch partnership, weekly payroll, medical benefits, and rewards through the Indeed Flex Levels loyalty program.

The company monetizes primarily through employer-paid shift placement fees (transaction-based) and enterprise MSP contracts under Flex Plus, with additional revenue mechanics from agency partner network integration and worker referral programs. Employer pricing is quote-based and not publicly disclosed. Distribution combines product-led growth through the mobile app with enterprise field sales targeting large accounts and a channel partner program managing 100+ staffing agencies. Indeed Flex claims 240,000+ verified workers, 95% shift fulfillment rates, 92% worker ratings of 4+ stars, and up to 25% agency spend savings for enterprise clients. Named customers span hospitality (Aimbridge Hospitality, Levy Restaurants, Hotel Du Vin, Atlas Hotels, Mercure, Malmaison), retail (Reiss, Whole Earth Provision Co.), logistics (Stord), events (Fair Park, Moody Center), and furniture rental (CORT), with the company operating as a subsidiary of Recruit Holdings Co., Ltd.

Name

Indeed Flex

Legal name

Indeed Flex, Inc.

Website

https://indeedflex.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

Indeed Flex operates a mobile-first dual-sided marketplace connecting employers needing temporary staff with 240,000+ pre-verified workers across hospitality, industrial, retail, facilities, and business support sectors in 13 US states and the UK, offering AI-powered matching, Same Day Pay, and enterprise MSP solutions.

Ownership category

akta.pro rank

Product category

Flexible Staffing Platform

NAICS

Temporary Help Services (561320), Temporary Help Services (56132), Employment Placement Agencies (561311)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Gig / On-Demand Generalist Staffing Platforms (BPACACAK)

akta.pro secondary industries

Light Industrial & Warehouse Temp Staffing (BPACACAB), Clerical & Customer Support Temp Staffing (BPACACAC), Office & Administrative Temp Staffing (BPACACAA)

Keywords

• Flexible staffing platform
• Temporary workforce solutions
• Contingent labor marketplace
• On-demand recruitment software
• Workforce management platform

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Employer Shift Placement Fees: Employers pay for access to pre-verified, on-demand workforce through Marketplace or Flex Plus solutions. Revenue generated per shift filled. Shift fulfillment rate of 95% indicates high volume transactional model.
2. Managed Services (Flex Plus/MSP): Enterprise employers pay for comprehensive workforce management including internal staff, marketplace workers, and agency management. Includes consolidated financial oversight, reporting, and analytics.
3. Agency Partner Network Fees: Agency partners pay 0% fees to join network with accelerated payment terms (up to 45 days faster). Network of 100+ agencies providing additional worker supply for enterprise clients.
4. Referral Bonus Program: Flexers earn $150 for each friend referred who completes first shift; referred friend receives $50. Drives worker acquisition at low cost.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels10 records

Core offering

Indeed Flex operates an AI-powered, mobile-first dual-sided staffing platform that connects employers needing temporary and contingent workers with pre-verified job seekers. Employers access the Marketplace for instant on-demand shift fulfillment or Flex Plus for enterprise managed-service workforce management (including agency partners), while workers use the iOS/Android app to browse, book, and clock in/out of shifts across hospitality, industrial, retail, facilities management, and business support industries.

Product overview

Indeed Flex operates a dual-sided platform connecting employers needing temporary staff with job seekers seeking flexible work. The employer-facing offerings include Marketplace (instant access to pre-qualified workers via AI smart-matching) and Flex Plus (enterprise MSP/VMS solution for managing entire workforces including agencies). A comprehensive technology suite underpins both solutions, featuring Alma (AI staffing co-pilot), Smart Matching, Workforce Scheduling, Tracking & Attendance, Ratings & Worker Pools, Reporting & Analytics, Total Workforce Management, and Agency Management. For job seekers, the Indeed Flex mobile app provides access to temporary, long-term, and temp-to-perm roles across Hospitality, Industrial, Facilities Management, Retail, and Business Support industries, with Same Day Pay, Indeed Flex Levels rewards, Refer a Friend bonuses, Prize Draws, and the Flexer Creator Program as key benefits. The platform previously operated as Syft before being acquired by Indeed in 2019 and rebranded as Indeed Flex.

Differentiator

Problem solved

Functional benefit

Brands

• Marketplace: On-demand staffing solution providing instant access to pre-qualified contingent workers through AI-driven smart-matching technology.
• Flex Plus
• Alma

Products and services

• Marketplace On-demand staffing solution for employers (SMB through mid-market) providing instant access to pre-qualified, verified contingent workers through AI-driven smart-matching technology for rapid shift fulfillment.
• Flex Plus Enterprise MSP/VMS solution that manages the entire contingent workforce (internal staff, marketplace workers, and external agency partners) within a unified platform, providing consolidated visibility, AI-powered insights, supplier management, and cost reductions.
• Indeed Flex Mobile App Mobile-first iOS and Android application enabling job seekers to create profiles, complete verification interviews, browse temporary/temp-to-perm roles, book shifts, clock in/out with geolocation, access Same Day Pay, and receive support via the in-app AI assistant.
• Alma: AI Staffing Co-Pilot AI-powered staffing co-pilot with natural language chat interface, built into the employer portal to automate routine staffing actions, improve shift fulfillment, and provide cross-site visibility, escalating to human support when needed.

Quantifiable outcome

• 95% shift fulfillment rate
• +7 more outcomes

Named customers19 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• The Other Ones FoundationminorStrategic or Co-development PartnerCommunity partnership providing training and development opportunities to those entering or re-entering the workforce.
• Sunrise Homeless Navigation CenterminorStrategic or Co-development PartnerCommunity partnership supporting homeless individuals with workforce training and job placement opportunities.
• The Armed Forces CovenantminorStrategic or Co-development PartnerPartnership supporting veterans and armed forces personnel with employment opportunities and career transition support.
• MatchableminorStrategic or Co-development PartnerPartnership providing matching platform for workforce training and development opportunities.
• BranchcoreTechnology or IntegrationFinancial technology partner enabling Same Day Pay feature. Workers use Branch app to access up to 50% of earnings immediately after shifts. Branch provides digital wallet with instant transfers to Google/Apple Pay, or standard transfers to bank accounts in 3-5 days.
• WorkbrightcoreTechnology or IntegrationI-9 verification processing partner simplifying the employment eligibility documentation process for new Flexers through in-app document upload and verification workflows.
• Agency Partner Network (100+ agencies)coreChannel Partner/ Reseller/ DistributorNetwork of 100+ staffing agencies providing extended worker supply. 0% fees, accelerated payments 45 days faster than industry standard, weekly CSAT surveys, quarterly feedback. Tiered agency coverage for national enterprise solutions.
• Goodwill Central TexasminorStrategic or Co-development PartnerHosted inaugural Austin Community Resource Fair alongside Goodwill Central Texas, supporting local community workforce development.

Scale indicators11 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Wonolo: On-demand staffing marketplace connecting businesses with hourly workers for hospitality, retail, warehouse, and light industrial roles. Direct competitor with similar app-based shift booking model and dual-sided marketplace structure.
• Instawork: Hourly staffing marketplace for hospitality, warehouse, and retail positions. Directly comparable two-sided platform serving similar employer verticals with similar worker profiles and shift-based engagement.
• Qwick: Hospitality and restaurant-focused gig staffing marketplace connecting chefs, servers, and bartenders with shifts. Closely comparable on the hospitality vertical, which is Indeed Flex's largest segment.
• Shiftpixy: Gig staffing platform focused on hospitality, restaurants, and quick-service operators. Comparable mobile-first, shift-based model with similar compliance and worker management challenges.
• Veryable: On-demand staffing platform for warehouse and manufacturing operations. Comparable model targeting industrial segment — one of Indeed Flex's primary verticals with skill verification for equipment operators.
• Clipboard Health: Shift-based marketplace for healthcare facilities. Uses similar app-based booking and rating/pool mechanics, though vertical focus (healthcare) differs from Indeed Flex's hospitality/industrial mix.
• Jobandtarget: European-based temp staffing marketplace connecting workers with employers across multiple verticals. Comparable marketplace model with strong UK/European presence overlapping with Indeed Flex's UK operations.
• WorkWhile: Hourly work marketplace targeting hospitality, warehousing, and retail — closely aligned with Indeed Flex's core verticals. Uses similar app-based shift booking and instant pay features.

Broad incumbents

• ManpowerGroup: One of the world's largest traditional staffing firms offering temporary, permanent, and MSP workforce solutions. Competes with Indeed Flex's Flex Plus enterprise offering but with broader geographic and vertical coverage and an offline legacy model.
• Adecco Group: Global staffing and workforce solutions provider with extensive MSP/VMS capabilities. Competes for enterprise Flex Plus RFPs and has been digitizing its offerings; broader portfolio but overlapping enterprise customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@indeedflex
• Facebookfacebook.com/indeedflex
• LinkedInlinkedin.com/company/76733616
• Instagraminstagram.com/indeedflex
• TikToktiktok.com/@indeedflex.us
• Xx.com/indeedflex

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Indeed Flex