DUOS
DUOS is an AI-powered digital health platform that helps Medicare Advantage plans close the follow-through gap by activating members to complete preventive care, enroll in government programs, and capture risk-adjustment revenue through its Activate, Enroll, and Optimize solutions.
- Company typePrivate
- Founded2020
- HeadquartersMinneapolis, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What DUOS does
DUOS Living, Inc. is a Minneapolis-based digital health company founded in 2020 by Karl Ulfers (formerly CEO of Rally Health) that builds an AI-powered member engagement and activation platform for the Medicare population. The platform is organized around three integrated solutions — DUOS Activate (member engagement and AWV/HEDIS gap closure), DUOS Enroll (government program enrollment including Extra Help/LIS, SNAP, and Medicaid), and DUOS Optimize (provider-side RxHCC capture and medication safety) — supported by a Navigation Platform that aggregates over 100,000 Medicare benefits, community resources, and government programs. Underlying technology includes a proprietary AI recommendation engine for personalized resource matching, predictive analytics for next-best-action identification, process automation for closed-loop care execution, and, post-Linkwell Health acquisition, predictive content intelligence for omnichannel engagement journeys. The company operates a B2B2C model in which Medicare Advantage plans, healthcare providers, and government program sponsors pay subscription and outcomes-based fees to make the platform available to members at no cost; reported outcomes include 85% AWV completion, $400 in-year LIS value per member, $35M+ RxHCC opportunities per 100K members, and 90% member retention during network disruptions. DUOS has raised approximately $161M in disclosed funding, most recently a $130M October 2025 growth equity round led by FTV Capital, serves 20+ health plans, and reaches approximately one in five U.S. adults.
DUOS firmographics
Firmographics- Name
- DUOS
- Legal name
- DUOS Living, Inc.
- Website
- https://getduos.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- DUOS is an AI-powered digital health platform that helps Medicare Advantage plans close the follow-through gap by activating members to complete preventive care, enroll in government programs, and capture risk-adjustment revenue through its Activate, Enroll, and Optimize solutions.
- Ownership category
- akta.pro rank
DUOS industry classification
Industry- Product category
- Medicare Member Engagement Platform
- NAICS
- Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Medicare Plan Administration & Third-Party Services (TPA/BPO, Enrollment, Billing) (FSAIAGAI)
- akta.pro secondary industry
- Virtual Second Opinion & Care Navigation Platforms (HLALAAAF)
Keywords
Where DUOS is headquartered
LocationHeadquarters
- HQ city
- Minneapolis
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
DUOS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- B2B2C Platform Fees: Subscription and service fees from health insurance plans and healthcare providers who sponsor the platform for their members
- Outcomes-Based Services: Service fees tied to measurable outcomes such as AWV completion rates and claims optimization
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Health plan sponsored access for members |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
DUOS product offering
Product offeringCore offering
DUOS sells an AI-powered performance infrastructure platform to Medicare Advantage, Medicaid, and ACA health plans that converts member eligibility into completed program enrollment, benefit utilization, and preventive care actions. The platform bundles three solutions—DUOS Activate, DUOS Enroll, and DUOS Optimize—on top of a Navigation Platform that matches members to Medicare benefits, community resources, and government programs using AI and human support.
Product overview
DUOS is an AI-powered digital health platform structured as a unified performance infrastructure with three integrated core products. The platform comprises DUOS Activate (member engagement and activation), DUOS Enroll (government program enrollment), and DUOS Optimize (care coordination and medication safety), supported by a Navigation Platform for member-facing teams. Following the June 2026 acquisition of Linkwell Health, the platform now includes Linkwell's predictive content intelligence and omnichannel engagement framework. The system aggregates over 100,000 unique Medicare benefits, local community resources, and government programs to close the 'follow-through gap' between what health plans provide and what members actually receive.
Differentiator
Problem solved
Functional benefit
Brands
- DUOS Activate: Member engagement and activation solution that moves members from confusion to completed care through digital-first engagement and live human support, including Annual Wellness Visits and HEDIS gap closures.
- DUOS Enroll
- DUOS Optimize
Products and services
- DUOS Activate Member engagement and activation solution that moves Medicare members from confusion to completed care through digital-first engagement and live human support, driving Annual Wellness Visits and HEDIS gap closures with an 85% AWV completion rate among activated members. Sold to Medicare Advantage and other health plans.
- DUOS Enroll Government program enrollment solution that screens and enrolls Medicare members into programs such as Extra Help/LIS, SNAP, and Medicaid during routine interactions, delivering $400 in-year LIS value per member for sponsoring health plans.
- DUOS Optimize Care coordination and medication safety solution that recovers RxHCC revenue clinically earned but rarely documented by detecting gaps and engaging prescribers directly through clinical intelligence, qualifying $35M+ in RxHCC opportunities per 100K members.
- Navigation Platform Technology platform for member-facing teams that aggregates more than 100,000 Medicare benefits, community resources, and government programs and uses an AI-powered recommendation engine to deliver personalized resource matches with closed-loop monitoring and actionable insights. Sold to health plans and provider organizations.
Quantifiable outcome
- 85% AWV completion rate
- +4 more outcomes
Companies that use DUOS
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
DUOS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature4 records
DUOS partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Linkwell HealthcoreAcquired in 2026 to strengthen DUOS' health plan partnership capabilities and expand market presence
- Uber HealthcoreTransportation integration partner enabling DUOS to address transportation barriers for Medicare members accessing healthcare
- Magellan HealthcarecoreStrategic partnership for senior assistance solution addressing social determinants of health needs
- HumanacorePartnership focused on veteran seniors initiative to improve healthcare access and benefit utilization
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
DUOS competitors and assessment
Company assessmentDirect peers
- Icario: Icario is a direct competitor in Medicare Advantage member engagement and rewards programs, offering personalized outreach to close care gaps, improve Star Ratings, and drive quality outcomes—closely aligned with DUOS Activate and DUOS Optimize.
- HealthMine: HealthMine provides Medicare Advantage member engagement and quality improvement solutions including AWV completion and risk adjustment—directly comparable to DUOS's Activate and Optimize product lines.
- Solera Health: Solera Health is a tech-enabled benefit management platform that connects health plan members to chronic care and lifestyle programs, directly overlapping with DUOS's benefit navigation and SDoH resource matching capabilities.
- Unite Us: Unite Us operates a SDoH coordination network connecting health plans and providers to community resources—overlapping directly with DUOS Enroll and the 93% SDoH-need-met value proposition.
Broad incumbents
- Welltok (Virgin Pulse): Welltok (now part of Virgin Pulse) is a broad member engagement and well-being platform used by health plans and employers; serves as a larger incumbent with overlapping activation and outreach capabilities to DUOS Activate.
- Health Catalyst: Health Catalyst provides healthcare data and analytics platforms including MA quality and risk-adjustment analytics, overlapping with DUOS Optimize's RxHCC capture and HEDIS gap closure capabilities.
- Inovalon: Inovalon provides healthcare data analytics including risk adjustment, quality, and member management platforms serving MA plans—overlapping with DUOS Optimize's RxHCC capture and quality metric improvement functions.
Emerging players
- Papa: Papa connects older adults with companion caregivers, often sponsored by MA plans, addressing social isolation and SDoH—comparable to DUOS's senior-focused member activation and SDoH matching services.
- Pyx Health: Pyx Health is a Medicare-focused member engagement platform addressing loneliness and SDoH, directly competing with DUOS's senior member engagement and SDoH navigation offerings.
- HealthCrowd: HealthCrowd offers an AI-powered member communication platform for health plans, providing omnichannel outreach—comparable to DUOS's omnichannel activation capabilities post-Linkwell integration.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
DUOS social profiles
Digital presenceDUOS compliance and trust
Trust signalCompliance3 records
DUOS financial estimates
Financial estimateRevenue estimate
Valuation estimate
DUOS leadership team
Management profileNumber of profiles
Profiles5 records
DUOS subsidiaries and ownership
Company hierarchySubsidiaries1 record
DUOS funding detail
Funding detailFunding overview
Funding rounds4 records
Investors11 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DUOS M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DUOS
What does DUOS do?
DUOS sells an AI-powered performance infrastructure platform to Medicare Advantage, Medicaid, and ACA health plans that converts member eligibility into completed program enrollment, benefit utilization, and preventive care actions. The platform bundles three solutions—DUOS Activate, DUOS Enroll, and DUOS Optimize—on top of a Navigation Platform that matches members to Medicare benefits, community resources, and government programs using AI and human support.
Is DUOS a public or private company?
DUOS is a private company. It is classified as venture growth investor backed and is currently operating.
When was DUOS founded?
DUOS was founded in 2020. It employs 101 to 250 people.
Where is DUOS based?
DUOS is headquartered in Minneapolis, United States, in the North America region.
How does DUOS make money?
Two revenue lines are on record. B2B2C Platform Fees are the primary driver. The others are outcomes-Based Services.
Who are DUOS's main competitors?
Direct peers on record are Icario, HealthMine, Solera Health and Unite Us. Broad incumbents are Welltok (Virgin Pulse), Health Catalyst and Inovalon. Emerging players are Papa, Pyx Health and HealthCrowd.
Does DUOS have an API?
No public API is recorded for DUOS.
What industry is DUOS in?
DUOS's product category is Medicare Member Engagement Platform. Its primary akta.pro industry code is FSAIAGAI, Medicare Plan Administration & Third-Party Services (TPA/BPO, Enrollment, Billing), with a secondary code of HLALAAAF, Virtual Second Opinion & Care Navigation Platforms. Its NAICS code is 624120 and its SIC code is 7372.