BigTime Software

What BigTime Software does

BigTime Software is a Chicago-based, privately held SaaS provider of Professional Services Automation (PSA) software targeting consulting, IT services, accounting, architecture, and engineering firms. The platform unifies the full quote-to-cash lifecycle — scoping and quoting (Services CPQ), time and expense tracking, resource management, project portfolio management, invoicing and payments, and reporting and analytics — with AI capabilities (AVA Assistant, Expense Agent, Resourcing Agent, Insights Agent, and BigTime MCP) embedded throughout the financial backbone rather than layered on top. The company offers a modular product portfolio spanning BigTime PSA (for growing, single-entity firms), BigTime Enterprise PSA (for multi-entity, multi-currency organizations with SOC 2 Type II and GDPR readiness), BigTime Resource Management (standalone), BigTime Services CPQ (rebranded from WorkRails), and the acquired Projector PSA enterprise line, supplemented by the BigTime DataHub for Power BI/Tableau connectivity.

The company operates a subscription-based SaaS revenue model with quote-based, annual-billed pricing across product tiers. Distribution runs through direct enterprise field sales with U.S.-based implementation specialists and Customer Success Managers for larger deployments, an inside sales motion with weekly live demos for mid-market prospects, and self-serve trials for smaller firms. Marketing emphasizes content (Profitability Masterclass, buyer's guides, comparison pages against BQE/Kantata/OpenAir) and G2-led recognition (NPS 9.1, multiple 2025 Leader and High Performer badges). BigTime has executed three acquisitions since 2022 (Projector PSA, Primetric, WorkRails) to expand enterprise and CPQ capabilities, and is backed by Vista Equity Partners following a $100 million strategic growth investment in January 2022. The customer base exceeds 3,000 firms with 70,000-80,000+ daily users and an average customer tenure of 6+ years.

Name

BigTime Software

Legal name

BigTime Software

Website

https://bigtime.net

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

BigTime Software is a Chicago-based SaaS company providing AI-powered Professional Services Automation (PSA) software to 3,000+ consulting, IT services, accounting, architecture, and engineering firms, unifying the full quote-to-cash lifecycle from scoping and resource management through invoicing and analytics.

Ownership category

akta.pro rank

Product category

Professional Services Automation (PSA) Software

NAICS

Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

akta.pro secondary industries

Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), Expense Management & Reimbursements Administration (BPACAIAH)

Keywords

• Professional services automation
• PSA software
• Resource management software
• Project time tracking
• Billing and invoicing software

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription - BigTime Delivery: Subscription-based PSA platform for growing, single-entity firms with features including time tracking, resource management, project management, invoicing, and reporting. Scalable with minimal configuration.
2. SaaS Subscription - BigTime Enterprise PSA: Enterprise-grade platform for multi-entity, multi-currency firms with advanced BI reporting, highly configurable workflows, and compliance features.
3. Services CPQ (Standalone): Configure, Price, Quote software that can be integrated with any PSA solution. Customizable for complex project workflows, sold as add-on or standalone.
4. BigTime Resource Management (Standalone): Dedicated resource management solution for firms with existing time-tracking tools. Syncs work logs and tracks project profitability.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

BigTime Software provides a cloud-based, AI-powered Professional Services Automation (PSA) platform for professional services firms. It unifies time and expense tracking, resource management, project and portfolio management, quoting/CPQ, invoicing and payments, and reporting around the firm's financial backbone from quote to cash.

Product overview

BigTime Software offers a modular, AI-powered Professional Services Automation (PSA) platform with multiple product tiers and integrated modules. The core offerings are BigTime Delivery PSA (for growing single-entity firms) and BigTime Enterprise PSA (for complex multi-entity organizations). These are supplemented by standalone BigTime Resource Management, BigTime Services CPQ (acquired WorkRails technology), and BigTime Quotes (built-in quoting). The platform connects every stage of the project lifecycle—scoping & quoting, resource management, time & expense tracking, project delivery, invoicing & payments, and reporting & analytics—all unified under BigTime AI capabilities. The company also maintains Projector PSA (acquired July 2022) as a separate enterprise-grade product line.

Differentiator

Problem solved

Functional benefit

Brands

• BigTime PSA: All-in-one PSA solution for growing, single-entity firms with fastest setup and adoption.
• BigTime Enterprise PSA
• BigTime AI
• BigTime Services CPQ
• Projector PSA

Products and services

• BigTime PSA / BigTime Delivery Core all-in-one PSA platform for growing, single-entity professional services firms, combining time tracking, project planning, resource management, billing, and reporting in one unified system with fast setup and adoption.
• BigTime Enterprise PSA Enterprise-grade PSA platform for firms operating at greater complexity, offering multi-entity and multi-currency support, powerful BI reporting, highly configurable workflows, SOC 2 Type II certified infrastructure, and GDPR readiness.
• BigTime Resource Management (Standalone) Dedicated resource management solution for firms that already have a time-tracking tool but need deeper visibility into resource allocation and financial planning. Syncs work logs, compares planned vs. actuals, and tracks project profitability.
• BigTime Services CPQ Standalone Configure, Price, Quote software (formerly WorkRails) that automates the services sales process with configurable workflows for quoting, pricing, and SOW generation. Can be integrated with any PSA solution.
• BigTime AI AI-powered capability suite embedded throughout the PSA system, including AVA AI Assistant, Resourcing Agent, Expense Agent, Insights Agent, Analytics Agent, and BigTime MCP for AI connectivity, automating workflows and providing intelligent recommendations.
• BigTime DataHub Data connectivity solution that centralizes BigTime data and allows it to be brought into Power BI, Tableau, or custom systems for advanced reporting and analytics-driven decision-making.
• Projector PSA Enterprise-grade PSA product acquired by BigTime in July 2022, maintained as a separate brand for complex, growing services organizations with multi-entity and multi-currency capabilities.

Quantifiable outcome

• 3-5 days faster month-end close
• +11 more outcomes

Named customers23 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability8 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and major.

• WorkRailscoreTechnology or Integration · 1 November 2024BigTime acquired WorkRails in November 2024 to enhance automation and Configure-Price-Quote (CPQ) capabilities for professional services firms. WorkRails was rebranded as BigTime Services CPQ.
• Intuit (QuickBooks)coreTechnology or IntegrationNative integration partnership - BigTime is the only PSA natively integrated with both QuickBooks Desktop and Online, with ~2,000 active integrations representing 75% of customers. Achieved 4.5/5 star rating on Intuit Marketplace with 366 reviews.
• Sage IntacctmajorTechnology or IntegrationTechnology integration partnership for accounting and project data synchronization. Combined Sage Intacct + BigTime integration brings all data into one consolidated platform.
• SalesforcemajorTechnology or IntegrationCRM integration enabling data sync between CRM and BigTime to automate workflows and align sales and delivery teams. Bidirectional data flow.
• HubSpotmajorTechnology or IntegrationCRM integration creating seamless connection between sales and project delivery by integrating HubSpot with BigTime.
• Microsoft Dynamics (GP/365/CRM)majorTechnology or IntegrationIntegration with Microsoft ecosystem including Dynamics GP, Dynamics 365 Business Central, and Dynamics CRM for unified customer and project data.
• NetsuitemajorTechnology or IntegrationOracle NetSuite integration connecting financial and project data to deliver full visibility into billing, expenses, and profitability.

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Microsoft Dynamics 365 Project Operations: Microsoft Dynamics 365 Project Operations unifies project planning, resourcing, time entry, and financials on the Dynamics 365 platform. As a broader enterprise platform incumbent, it competes with BigTime Enterprise PSA for Microsoft-centric services firms.
• Workday Professional Services: Workday's PSA capabilities are embedded in Workday Financials and Workday Adaptive Planning, serving large professional services organizations with project accounting and resource planning. As a broad enterprise incumbent, it competes with BigTime Enterprise PSA at the top end of the market.

Direct peers

• Kantata: Kantata (formerly Mavenlink + Kimble) is a leading cloud PSA platform serving mid-market and enterprise professional services firms with resource management, project accounting, and analytics. It is BigTime's most direct PSA competitor and is explicitly named in BigTime's comparison content.
• Kimble Applications: Kimble Applications is a PSA specialist focused on resource management, project financials, and forecasting for consulting and engineering firms. It was merged into Kantata but historically competed head-to-head with BigTime in mid-market PS automation.
• Upland PSA (Tenrox): Upland Software's PSA portfolio (Tenrox / PowerSteering) provides project management, resource planning, and time tracking for professional services and IT services firms. It is a peer of BigTime in mid-market and enterprise PSA deployments.
• Certinia (formerly FinancialForce): Certinia is a professional services cloud built natively on the Salesforce platform, delivering PSA, ERP, and customer success applications to services firms. It competes with BigTime Enterprise PSA for Salesforce-centric, multi-entity professional services organizations.
• BQE Software (BQE Core): BQE Core is a PSA suite for architecture, engineering, accounting, consulting, and legal firms combining time billing, project management, and accounting. BigTime runs explicit comparison pages against BQE, signaling direct overlap in the mid-market PS segment.
• NetSuite OpenAir: NetSuite OpenAir (now Oracle NetSuite PSA) is a PSA solution tightly integrated with the NetSuite ERP, targeting services organizations with project accounting, resource management, and time tracking. BigTime's BigTime vs OpenAir page highlights overlap in enterprise PS workflows.
• Replicon: Replicon offers cloud PSA and time intelligence solutions with time tracking, project billing, and resource management for global enterprises. It competes with BigTime in time and expense tracking plus project accounting, particularly for global services organizations.

Emerging players

• Primetric: Primetric is a PSA platform for IT services companies specializing in resource planning, project profitability, and skills-based staffing. Acquired by BigTime in August 2023, it remains a recognizable brand in the IT services PSA niche and overlaps with BigTime's IT services segment.

Market position

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/bigtimesoftware
• Facebookfacebook.com/BigTimeSoftware
• LinkedInlinkedin.com/company/bigtime-software-inc-

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds4 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BigTime Software