Prosper AI
Prosper AI provides AI voice agents that autonomously handle patient and payer phone calls for healthcare organizations, automating scheduling, benefits verification, billing, and prior authorization across 150,000+ providers.
- Company typePrivate
- Founded2023
- HeadquartersNew York, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Prosper AI does
Prosper AI, legally Prosper Tech, Inc., is a New York-based healthcare technology company founded in 2023 by MIT and Harvard alumni Xavier de Gracia and Josep Marc Mingot. The company operates an AI voice agent platform purpose-built for healthcare operations, deploying Gen 3 conversational agents that autonomously handle patient and payer phone calls across the full patient access journey, including scheduling, benefits verification, billing, prior authorization, denial follow-up, prescription refills, and patient outreach. The platform is delivered through 17 specialized agents supported by pre-trained Blueprints workflows and integrates bidirectionally with 80+ EHR and practice management systems including athenahealth, ModMed, Epic, Cerner, eClinicalWorks, NextGen, Nextech, Greenway, and Veradigm.
Prosper AI firmographics
Firmographics- Name
- Prosper AI
- Legal name
- Prosper Tech, Inc.
- Website
- https://getprosper.ai
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Prosper AI provides AI voice agents that autonomously handle patient and payer phone calls for healthcare organizations, automating scheduling, benefits verification, billing, and prior authorization across 150,000+ providers.
- Ownership category
- akta.pro rank
Prosper AI industry classification
Industry- Product category
- Healthcare Voice AI Software
- NAICS
- Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Model Serving, Inference & Deployment Platforms (APIs, Edge/On-Prem) (HDAEANAC), EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN)
Keywords
Where Prosper AI is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Prosper AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Services: Prosper AI offers subscription-based services to healthcare organizations. The platform is priced as a software subscription with fees billed on a pre-pay basis. Specific tier pricing is quote-based and not publicly disclosed. The subscription model provides access to the voice AI platform, EHR integrations, and ongoing support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Quote-based subscription pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Prosper AI product offering
Product offeringCore offering
Prosper AI builds and sells a unified AI voice agent platform for healthcare operations that autonomously handles both patient and payor phone calls across the entire patient journey. The platform combines Gen 3 conversational AI agents with bidirectional integration into 80+ EHR and practice management systems to automate scheduling, benefits verification, prior authorization, billing, claim follow-up, prescription refills, and patient outreach. Customers include outpatient groups, health systems, EHR vendors, and RCM organizations, with deployment enabled by pre-built healthcare-specific Blueprints.
Product overview
Prosper AI is a healthcare AI voice agent platform that offers a unified system for patient access automation. The core product is the AI Voice Agent Platform, which combines 17 specialized agents handling the full patient journey: Switchboard, Appointment Scheduling, Benefit Verification, Patient Billing, Patient Intake, Front Desk Assistant, Claim Follow-up, Prior Authorization, Denial Follow-up, Prescription Refill, Appointment Reminder, Patient Balance Reminder, Annual Re-Engagement, and three Payor Agents (Claims, Authorization, Benefits). Built on battle-tested Blueprints, the platform integrates with 80+ EHR systems for bidirectional data flow and is deployed as a cloud or on-premise solution with 3-week implementation timeline.
Differentiator
Problem solved
Functional benefit
Products and services
- Prosper AI Voice Agent Platform Unified AI voice agent platform that autonomously handles both patient and payor phone calls across the entire patient journey. Combines Gen 3 conversational AI with bidirectional integration into 80+ EHR and practice management systems to automate scheduling, benefits verification, prior authorization, billing, claim follow-up, prescription refills, appointment reminders, patient outreach, and payor calls. Includes healthcare-specific Blueprints (pre-built workflow templates), AI Quality Assurance, emergency and emotion detection with human handoff, and support for 45+ languages. Sold via subscription to outpatient groups, health systems, EHR vendors, and healthcare RCM organizations.
Quantifiable outcome
- 40%+ reduction in operational costs
- +9 more outcomes
Companies that use Prosper AI
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
Prosper AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability9 records
Feature8 records
Prosper AI partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and secondary.
- Firstsource SolutionscoreStrategic partnership to deploy AI-powered voice agents across healthcare revenue cycle management workflows. Early deployments are live at large healthcare systems, handling thousands of patient interactions daily. Firstsource uses Prosper AI to boost Medicaid enrollment by 60%+ and achieve $1.1M in annual savings for health system partners.
- athenahealthcoreNative EHR integration partnership. Prosper AI integrates with athenahealth to automate scheduling, benefits verification, and patient intake directly within the athenahealth workflow. athenahealth is used by thousands of healthcare providers.
- ModMed (Modernizing Medicine)coreNative EHR integration with ModMed's cloud-based practice management and EHR system. Prosper AI is used by multiple ModMed dermatology, OB/GYN, and specialty practices. Preferred Dermatology, Northeast OB/GYN, and other ModMed customers use the integrated platform.
- eClinicalWorkscoreNative EHR integration with eClinicalWorks. Frederick Foot & Ankle and other multi-location practices use Prosper AI integrated with eClinicalWorks for automated scheduling and patient call handling.
- EpiccoreNative integration with Epic's comprehensive electronic health records system, one of the largest EHR platforms in healthcare. Integration enables Prosper AI to automate scheduling and workflows for Epic customers.
- Cerner (Oracle Health)secondaryIntegration with Cerner's EMR and healthcare technology solutions. Enables Prosper AI voice automation for Cerner customers.
- ImagineSoftwarecoreImagineSoftware selected Prosper AI as its strategic voice and AI agent platform for their 100,000+ provider network. Prosper AI handles thousands of conversations daily across multiple clients on the ImagineSoftware revenue cycle management platform.
- Greenway HealthsecondaryNative integration with Greenway's cloud-based ambulatory EHR platform for healthcare practices.
- VeradigmsecondaryIntegration with Veradigm's healthcare analytics and EHR solutions for additional provider network coverage.
- NextGen HealthcaresecondaryIntegration with NextGen's ambulatory EHR and practice management system for specialty practice automation.
- NextechsecondaryIntegration with Nextech's specialty practice management software for dermatology, ophthalmology, and other specialties.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Prosper AI competitors and assessment
Company assessmentDirect peers
- Hippocratic AI: Hippocratic AI builds healthcare-specialized LLM voice agents for non-diagnostic patient-facing calls (post-discharge, chronic care, intake). Significant overlap with Prosper on healthcare voice-agent capabilities and a well-capitalized competitor in the same category.
- Infinitus Systems: Infinitus automates phone-based healthcare administrative workflows including benefits verification and prior authorization using AI voice agents. It is the closest direct competitor to Prosper in payor-call automation and patient-access workflows, with a similar customer base of providers and RCM partners.
- Suki AI: Suki is an AI voice/ambient assistant for healthcare clinicians focused on documentation and clinical workflows. While Prosper is more front-office (patient access, scheduling, billing), both target healthcare administrative burden with generative AI voice agents and compete for the same healthcare AI budget.
- Assort Health: Assort Health provides AI voice agents for specialty medical practices to handle patient scheduling, intake, and call routing. Direct head-to-head with Prosper in the outpatient group / specialty practice segment with comparable 80+ EHR integration claims and call-automation use cases.
Emerging players
- Olive AI: Olive AI (now part of Humata) built healthcare-specific AI automation for revenue cycle and administrative workflows including prior authorization. Comparable in targeting healthcare administrative burden with AI, though Olive's approach emphasized back-office RPA-style automation alongside voice.
- Abridge: Abridge focuses on ambient clinical documentation AI for clinicians (patient-provider conversations) rather than patient-access automation, but it competes for healthcare AI mindshare, EHR integration partnerships (Epic), and enterprise health system budgets.
Broad incumbents
- Talkdesk: Talkdesk is a large enterprise cloud contact-center vendor with a healthcare-specific offering and Healthcare Experience Cloud. As a broad incumbent, it competes for the same patient-access call-center modernization budget but does not natively offer autonomous AI voice agents with deep EHR write-back.
- Nuance (Microsoft): Nuance (acquired by Microsoft for $19.7B) provides Dragon and DAX ambient clinical AI for healthcare documentation. It represents a well-capitalized incumbent that could extend into patient-access voice agents through Microsoft's Azure AI stack and existing health system relationships.
- Five9: Five9 is a major cloud contact-center vendor with healthcare vertical deployments. While it does not specialize in autonomous healthcare voice agents, it competes in the same patient-experience modernization budget and is increasingly embedding GenAI agent capabilities.
Regional players
- Kyruus Health: Kyruus Health provides patient access, scheduling, and provider directory solutions to health systems, with growing AI/voice capabilities. It overlaps with Prosper on patient scheduling and access automation, primarily serving US enterprise health systems.
Market position
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Prosper AI social profiles
Digital presenceProsper AI compliance and trust
Trust signalCompliance2 records
Prosper AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Prosper AI leadership team
Management profileNumber of profiles
Profiles2 records
Prosper AI funding detail
Funding detailFunding overview
Funding rounds3 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Prosper AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Prosper AI
What does Prosper AI do?
Prosper AI builds and sells a unified AI voice agent platform for healthcare operations that autonomously handles both patient and payor phone calls across the entire patient journey. The platform combines Gen 3 conversational AI agents with bidirectional integration into 80+ EHR and practice management systems to automate scheduling, benefits verification, prior authorization, billing, claim follow-up, prescription refills, and patient outreach. Customers include outpatient groups, health systems, EHR vendors, and RCM organizations, with deployment enabled by pre-built healthcare-specific Blueprints.
Is Prosper AI a public or private company?
Prosper AI is a private company. It is classified as venture growth investor backed and is currently operating.
When was Prosper AI founded?
Prosper AI was founded in 2023. It employs 1 to 10 people.
Where is Prosper AI based?
Prosper AI is headquartered in New York, United States, in the North America region.
How does Prosper AI make money?
One revenue line is on record: subscription Services.
Who are Prosper AI's main competitors?
Direct peers on record are Hippocratic AI, Infinitus Systems, Suki AI and Assort Health. Emerging players are Olive AI and Abridge. Broad incumbents are Talkdesk, Nuance (Microsoft) and Five9. Kyruus Health is listed as a regional player.
Does Prosper AI have an API?
Yes. API-first integrations with PMS and EHR systems allowing Prosper AI's agents to read and write data. The API enables developers to integrate with Prosper AI's platform for healthcare workflows. Developer documentation is at docs.getprosperapp.com/introduction.
What industry is Prosper AI in?
Prosper AI's product category is Healthcare Voice AI Software. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 513210 and its SIC code is 7372.