DoorDash

What DoorDash does

DoorDash operates a three-sided digital marketplace connecting consumers, merchants, and independent delivery contractors (Dashers) for on-demand delivery across food, grocery, convenience, beauty, alcohol, flowers, pet supplies, and — most recently — auto parts. Founded in 2013 in Palo Alto, the company is incorporated in Delaware, headquartered in San Francisco, and has been publicly listed on NASDAQ under the ticker DASH since its December 2020 IPO. As of FY2025 it reported $13.7 billion in revenue (27.9% YoY growth) and $935 million in net income; Q1 2026 revenue reached $4.04 billion (33.1% YoY growth), though it slightly missed analyst expectations of $4.15 billion.

The platform is built on a real-time logistics layer that routes orders to merchants and Dashers, with an open data architecture on Apache Iceberg operating at petabyte scale to govern decisions shared between human analysts and AI agents. Core consumer products include the DoorDash app (iOS/Android/web), the DashPass subscription (35 million members, $96/year, $0 delivery fee on eligible orders), and the Ask DoorDash generative-AI shopping assistant launched in June 2026. Merchant-side products span DoorDash Ads (a commerce media platform with Spotlight, Symbiosys-powered offsite reach, and LiveRamp measurement serving 400,000+ advertisers and crossing $1 billion annually), DoorDash Drive (white-label delivery), DoorDash Tasks (enterprise logistics including the Precisely Ground Level Images partnership), and Channel Connected by SevenRooms for reservation aggregation. Acquired brands — Wolt (Europe), Deliveroo (Europe/UK/UAE), SevenRooms, Symbiosys, Bbot, Chowbotics, Scotty Labs, Caviar — extend the platform across roughly 25+ countries including the US, Canada, Australia, Germany, the UK, the UAE, and Hong Kong.

DoorDash monetizes through marketplace commissions on merchants (typically 15–30% of order value), consumer delivery and service fees, DashPass subscription recurring revenue, and an increasingly material advertising business. Distribution runs through self-serve mobile apps, app-store presence, enterprise channel partnerships (Kroger, Target/Shipt, McDonald's, Dollar Tree, Woolworths), and emerging autonomous channels (Manna drone delivery in Tulsa; Waymo Phoenix pilot). GTM is a hybrid of marketplace listing, direct-to-consumer brand campaigns (FIFA World Cup 2026 official sponsorship, T-Mobile Tuesdays, brand collaborations), and product-led growth through DashPass and the Ask DoorDash conversational interface.

Name

DoorDash

Legal name

DoorDash, Inc.

Website

https://doordash.com

Company type

Public

Founded year

2013

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

DoorDash operates a three-sided delivery marketplace connecting consumers, merchants, and independent delivery drivers across food, grocery, convenience, beauty, and retail verticals. It serves 56 million monthly active users across the US, Canada, Australia, Europe, the UAE, and Hong Kong.

Ownership category

akta.pro rank

Product category

Online Food Delivery Marketplace

NAICS

Restaurants and Other Eating Places (72251), Convenience Retailers and Vending Machine Operators (44513), Convenience Retailers (445131), Snack and Nonalcoholic Beverage Bars (722515)

SIC

Retail-Eating Places (5812), Retail-Eating & Drinking Places (5810), Retail-Convenience Stores (5412), Retail-Auto & Home Supply Stores (5531)

akta.pro primary industry

Restaurant Meal Delivery Platforms & Aggregators (AFAIAMAA)

akta.pro secondary industries

Convenience Retail with Quick-Service Foodservice (Hot Food/Prepared) (CRANAJAI), Discount Convenience with Foodservice / QSR Attach (CRAEAJAD)

Keywords

• Food delivery platform
• Online food ordering
• Restaurant marketplace
• Grocery delivery
• On-demand logistics

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Delivery and Marketplace Commissions: DoorDash charges merchants a commission fee for orders placed through the platform, typically 15-30% of order value. The company also charges delivery fees to consumers and benefits from DashPass subscription revenue.
2. Advertising and Promotions: DoorDash Ads platform generating over $1 billion annually with 400,000+ active advertisers across DoorDash, Wolt, and Deliveroo. The platform includes sponsored placements, homepage formats, and measurement tools through LiveRamp partnership.
3. DashPass Subscription: Subscription service offering $0 delivery fee on eligible orders, 5% back on pickup orders, and other exclusive perks. Available in US and Canada at $96/year or monthly pricing.
4. Enterprise and Logistics Services: DoorDash Tasks platform providing enterprise logistics including Ground Level Images service with Precisely, and DoorDash for Business corporate accounts.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

DoorDash operates a three-sided marketplace connecting consumers, merchants, and independent delivery drivers (Dashers) for on-demand delivery of food, groceries, convenience items, alcohol, beauty products, flowers, auto parts, and retail goods. The platform also offers DashPass subscription, DoorDash Ads commerce media platform, DoorDash Tasks enterprise logistics, and the Ask DoorDash AI shopping assistant.

Product overview

DoorDash operates a multi-sided delivery platform connecting consumers, merchants, and independent delivery drivers (Dashers) across food, grocery, and retail verticals. The core consumer app serves as the primary interface for ordering from restaurants, grocers, convenience stores, and specialty retailers including beauty, alcohol, flowers, and auto parts. The platform is structured around the core DoorDash consumer marketplace, supplemented by the DashPass subscription (delivering $0 delivery fees and exclusive perks), the DoorDash Ads commerce media platform (expanded in June 2026 with Spotlight homepage formats, Symbiosys offsite reach, and LiveRamp measurement serving 400,000+ advertisers), the DoorDash Tasks enterprise logistics platform (expanding beyond food into property imagery and enterprise fulfillment), and the Ask DoorDash AI conversational shopping assistant (launched June 2026 using generative AI for natural language and photo-based ordering). DoorDash has expanded internationally and vertically through acquisitions including Wolt (European food delivery), Deliveroo (European food delivery), Symbiosys (retail media), SevenRooms ($1.2B, 2025 — reservation aggregation and restaurant tech), and Bbot (2022 — restaurant order-and-pay POS). Recent expansions include drone delivery partnerships with Manna, autonomous vehicle delivery with Waymo, and new verticals including auto parts (AutoParts.com) and property imagery data (Precisely/Ground Level Images).

Differentiator

Problem solved

Functional benefit

Brands

• Ask DoorDash: AI-powered conversational shopping assistant allowing users to order food via text prompts and photos
• DoorDash Spotlight
• Symbiosys
• Wolt Ads
• DashMart
• DoorDash Drive
• DoorDash for Business

Products and services

• DoorDash Consumer Marketplace Primary consumer-facing mobile and web application enabling users to order food, grocery, convenience, beauty, alcohol, flowers, pet supplies, and auto parts from local and national retailers, fulfilled by independent Dasher drivers.
• DashPass Subscription membership service offering $0 delivery fee on eligible orders, 5% back on pickup orders, and exclusive promotional offers. Available in the United States and Canada at $96/year with a free 30-day trial.
• DoorDash Ads (Spotlight) Commerce media advertising platform enabling brands to reach consumers across the purchase journey via sponsored placements, homepage Spotlight formats, offsite programmatic reach via Symbiosys, and LiveRamp clean room measurement. Serves 400,000+ advertisers across DoorDash, Wolt, and Deliveroo.
• DoorDash Tasks Enterprise logistics platform that crowdsources delivery and field tasks to the Dasher network for non-food use cases, including commercial property imagery capture (Ground Level Images with Precisely) and enterprise fulfillment.
• Ask DoorDash Conversational AI shopping assistant that lets users search for restaurants, groceries, and reservations via natural language text prompts, photos of recipes, or recipe links. Uses generative AI to parse complex requests, analyze order history, and build shopping carts.
• Channel Connected by SevenRooms Reservation aggregation tool enabling restaurants to consolidate bookings from multiple channels into a single system, powered by SevenRooms technology following DoorDash's $1.2 billion acquisition of SevenRooms in June 2025.
• DoorDash for Business Enterprise offering providing logistics infrastructure and corporate meal programs for businesses, including employee catering, team ordering, and corporate expense management.
• DoorDash Grocery Delivery Grocery delivery service enabling users to order fresh produce, frozen entrees, deli items, and pantry staples from over 10,000 grocery stores including national chains and local merchants.
• Wolt European food delivery platform operating across multiple European countries, acquired by DoorDash as part of international expansion. Includes Wolt Ads advertising platform.
• Deliveroo European food delivery platform acquired by DoorDash in 2025. Contributed $200 million in projected EBITDA growth for 2026 and launched Deliveroo Reservations in UAE powered by SevenRooms technology.
• Symbiosys Global offsite retail media platform acquired by DoorDash in 2025 and integrated into DoorDash Ads. Symbiosys media dollars have nearly doubled since the acquisition.
• Bbot Order-and-pay and point-of-sale technology provider for restaurants, enabling contactless ordering and payment solutions. Acquired by DoorDash for $88 million in March 2022.

Quantifiable outcome

• 33.1% year-over-year revenue growth to $4.04 billion in Q1 2026
• +4 more outcomes

Named customers27 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability11 records

Feature3 records

Partnerships

14 partnerships are on record, tiered minor and core.

• South Dowling SandwichesminorChannel Partner/ Reseller/ Distributor · 2 July 2026Australian sandwich chain South Dowling Sandwiches launched exclusive Kung Pao Chicken Sandwich on DoorDash from July 2-16 at Darlinghurst location.
• WoolworthscoreChannel Partner/ Reseller/ Distributor · 1 July 2026DoorDash expanded Woolworths grocery delivery partnership in Australia by adding more than 150 additional stores and bringing access to over 100 new postcodes, with 40% off customers' first order to mark the launch.
• Urban OutfittersminorGTM or Marketing Partner · 26 June 2026Urban Outfitters and DoorDash co-hosted graduation celebration in Chicago and partnered to allow customers to shop Urban Outfitters products through DoorDash's delivery platform, targeting Gen Z consumers.
• AutoParts.comminorChannel Partner/ Reseller/ Distributor · 25 June 2026AutoParts.com launched its full auto parts catalog on DoorDash Marketplace, making it the first complete auto-parts catalog built natively into DoorDash with over 200,000 auto parts and accessories available for on-demand delivery.
• PreciselyminorStrategic or Co-development Partner · 25 June 2026Precisely launched Ground Level Images, leveraging DoorDash Tasks to capture high-resolution commercial property imagery at scale, combining imagery with structured metadata for real estate, insurance, retail, telecommunications, and utilities sectors.
• SevenRoomscoreTechnology or Integration · 23 June 2026DoorDash acquired SevenRooms for $1.2 billion in June 2025; now launching Channel Connected reservation aggregation tool allowing restaurants to consolidate bookings from multiple channels.
• Craveable BrandsminorChannel Partner/ Reseller/ Distributor · 9 June 2026Craveable Brands (owner of Red Rooster, Oporto, Chargrill Charlie's, Chicken Treat) renewed delivery partnership with DoorDash following Menulog's exit from Australia.
• TargetcoreChannel Partner/ Reseller/ Distributor · 3 June 2026Target expanded its Target Plus marketplace and uses Shipt acquisition for same-day delivery capabilities, partnering with DoorDash and Uber Eats to avoid building same-day infrastructure costs.
• T-MobilecoreGTM or Marketing Partner · 2 June 2026T-Mobile offers free 12-month DashPass subscription worth $96 to eligible customers as part of T-Mobile Tuesdays 10th anniversary Member Month celebration.
• KFCminorChannel Partner/ Reseller/ Distributor · 2 June 2026KFC extended partnership with DoorDash in Australia, allowing DashPass members to continue enjoying no delivery fee on KFC orders through 2027.
• Dollar TreecoreChannel Partner/ Reseller/ Distributor · 28 May 2026DoorDash partnership enables on-demand delivery from Dollar Tree's entire US store footprint of more than 9,000 stores across 48 states, integrating through DoorDash's platform and DashPass membership program.
• Bbot, Inc.minorStrategic or Co-development Partner · 1 March 2022DoorDash acquired Bbot, Inc. for $88 million on March 1, 2022. Bbot provided order and payment technology for restaurants and bars.
• Fenwick & West LLPminorOthers · 1 March 2022Legal advisor for the Bbot acquisition.
• TI PartnersminorOthers · 1 March 2022M&A advisor for the Bbot acquisition.

Scale indicators14 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Delivery Hero: Delivery Hero operates food and grocery delivery marketplaces across Asia, the Middle East, Latin America, and Europe, with a similar marketplace model, commission economics, and rapid-delivery expansion strategy comparable to DoorDash's Wolt and Deliveroo businesses.
• Uber Eats (Uber Technologies): Uber Eats is the closest direct competitor to DoorDash, operating a three-sided food delivery marketplace with similar commission economics, DashPass-equivalent (Uber One) subscriptions, and a global geographic footprint. Both compete head-to-head for restaurant, grocery, and convenience merchant partnerships.
• Just Eat Takeaway: Just Eat Takeaway is a leading European and global online food delivery marketplace, directly comparable to DoorDash through its international footprint and similar three-sided marketplace model serving restaurants and consumers.
• Postmates: Postmates (owned by Uber) operates an on-demand delivery marketplace in the U.S. comparable to DoorDash's consumer app, offering restaurant, grocery, and convenience delivery with similar commission and delivery-fee economics.
• Grubhub: Grubhub is a U.S. food delivery platform (owned by Wonder Group) that directly competes with DoorDash in restaurant delivery across major U.S. markets with similar commission-based marketplace economics.
• Instacart (Maplebear): Instacart is a leading online grocery delivery platform in North America and the primary direct competitor to DoorDash's grocery vertical. Both platforms compete for the same retailer partnerships (Kroger, Albertsons, Costco) and use crowdsourced shopper networks for fulfillment.

Emerging players

• Shipt (Target): Shipt, owned by Target, is a same-day delivery platform that competes with DoorDash in grocery and retail delivery, particularly through the Target partnership. It has overlapping capabilities in personal shopping and crowdsourced fulfillment.
• Gopuff: Gopuff is a rapid delivery platform for convenience and grocery items, comparable to DoorDash's DashMart and convenience vertical. Both compete for the same convenience-store customer base with vertically integrated inventory models in select markets.

Broad incumbents

• Amazon (Fresh, Prime Now, Whole Foods delivery): Amazon operates grocery and same-day delivery services (Amazon Fresh, Prime Now, Whole Foods delivery) that compete with DoorDash's grocery and retail verticals. Amazon's scale, logistics infrastructure, and Prime ecosystem represent the most significant competitive threat in retail delivery.
• Meituan: Meituan is China's dominant local services platform offering food delivery, grocery, hotel, and travel services. While geographically distinct, it operates the most scaled food delivery marketplace globally and serves as a benchmark for unit economics and vertical expansion in the delivery category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/DoorDash
• Facebookfacebook.com/doordash
• LinkedInlinkedin.com/company/doordash
• Instagraminstagram.com/doordash

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries5 records

Funding overview

Funding rounds14 records

Investors28 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A11 records

Investments10 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DoorDash