Teamwork

What Teamwork does

Teamwork.com is a Cork, Ireland-headquartered SaaS company founded in 2007 that operates a cloud-based Professional Services Automation (PSA) platform for client-focused businesses — primarily agencies, IT services firms, and consultancies. The platform unifies project management, resource scheduling and forecasting, time tracking, cost and profitability management, client collaboration (Proofs, Forms, Client Portals), helpdesk (Teamwork Desk), and reporting in a single integrated system, with 150+ native integrations into tools such as Xero, QuickBooks, Salesforce, HubSpot, Slack, Microsoft Teams, Google Calendar, and Power BI. The product is structured as a core platform supplemented by modules (Resource Management, Capacity Planning, Resource Forecasting, Team Utilization, Cost & Profitability Management, Reporting, Automations, Forms, Proofs) plus add-on products Teamwork Desk, Teamwork Chat, Teamwork Spaces, and the TeamworkAI suite.

The technology architecture pairs PSA workflows with a dedicated AI layer (TeamworkAI) that delivers process automation (AI Project Wizard, smart scheduling, automations), predictive analytics (AI Forecaster for profitability, utilization summaries), natural-language features (comment summarization, smart filtering, receipt autofill), and AI Teammates acting as autonomous agents. An MCP (Model Context Protocol) server is exposed to allow external AI assistants — Claude, ChatGPT, Microsoft Copilot, and Gemini — to read and act on Teamwork.com data, and a documented REST API is available to developers. The platform is SOC 2 Type 2 certified, and the Desk product is HIPAA compliant, but source material indicates private customer data is not used to train third-party AI models.

Teamwork commercially operates a hybrid go-to-market combining product-led growth (a 30-day free trial with no credit card required, freemium tier, self-serve signup) with enterprise sales motions (Book a Demo, Contact Sales CTAs). Monetization is SaaS subscription-based with tiered plans (Grow, Scale) priced by team size and billed monthly or annually. The company served 16,000+ businesses at the time of data capture, with 17,000+ new client projects launched weekly and 40M+ billable hours tracked in the prior year. Teamwork bootstrapped for 14 years before taking its first external capital in July 2021: a $70M growth investment from Bregal Milestone, used to scale product development (notably AI) and global expansion.

Name

Teamwork

Legal name

Teamwork.com

Website

https://teamwork.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

251–500 employees

Short description

Teamwork.com is a Cork, Ireland-based SaaS provider of a cloud Professional Services Automation platform that unifies project management, resource scheduling, time tracking, profitability reporting, and AI-powered automation for agencies, IT services firms, and consultancies managing client work.

Ownership category

akta.pro rank

Product category

Professional Services Automation (PSA) Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

akta.pro secondary industries

Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), Work Management & Collaboration Suites (BPAMAMAG)

Keywords

• Professional services automation
• Project management software
• Resource management software
• Time tracking software
• Agency management platform

Headquarters

HQ city

Cork

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Teamwork.com operates on a subscription-based SaaS model where customers pay recurring fees based on plan tier (Grow, Scale) and team size. The platform offers tiered pricing with different feature access levels, and the 30-day free trial allows evaluation before purchase commitment.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels11 records

Core offering

Teamwork.com provides an AI-powered Professional Services Automation (PSA) platform that combines project management, resource scheduling, time tracking, cost management, and profitability reporting in a single integrated system. The platform is purpose-built for client-focused businesses such as agencies, consulting firms, IT services companies, and accounting firms to plan, deliver, and bill client work profitably. Complementary standalone products include Teamwork Desk (help desk/support ticket software), TeamworkAI (AI automation and forecasting suite), Teamwork Chat, and Teamwork Spaces.

Product overview

Teamwork.com is a unified Professional Services Automation (PSA) platform that combines project management, resource management, and financial management in one integrated system. The core platform is Teamwork.com, which includes modules for Client Management, Project Management, Resource Management, Time Tracking, Cost/Profitability Management, Forms, Automations, Proofs, and Reporting. Additional standalone products include Teamwork Desk (help desk software) and Teamwork Chat (team communication). The platform is powered by TeamworkAI, which adds AI capabilities including project automation, resource optimization, and predictive analytics.

Differentiator

Problem solved

Functional benefit

Brands

• TeamworkAI: AI-powered features integrated into the Teamwork.com platform for project management, resource management, and financial management including AI Project Wizard, AI Smart Scheduler, AI utilization summaries, and AI teammates.
• Teamwork Desk
• Teamwork Chat
• Teamwork Spaces

Products and services

• Teamwork.com (Professional Services Automation Platform) AI-powered Professional Services Automation platform that unifies project delivery, resource forecasting, time tracking, cost control, and profitability reporting for client-focused businesses such as agencies, consulting firms, IT services companies, and professional services firms.
• Teamwork Desk Help desk software that converts client support emails into tickets, automates prioritisation and workflows, and syncs tickets directly to Teamwork.com projects; HIPAA compliant and integrated with project management, time tracking, and budget management.
• TeamworkAI AI-powered assistant suite for client work providing project automation (AI Project Wizard), resource optimisation (Smart Scheduler), team capacity insights (Utilisation Summary), profitability prediction (Forecaster), comment summarisation, receipt autofill, and autonomous AI Teammates.
• Teamwork Chat Team communication and messaging product offered as part of the Teamwork product portfolio for real-time team collaboration.
• Teamwork Spaces Collaboration space product listed within Teamwork's product portfolio for team collaboration and content sharing.

Quantifiable outcome

• 22% average billable utilization boost in first year
• +5 more outcomes

Named customers9 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability9 records

Feature14 records

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Productive: Productive is a PSA platform purpose-built for agencies and professional services, offering project management, resource scheduling, time tracking, and profitability reporting. It is Teamwork.com's most direct head-to-head competitor and is explicitly called out on Teamwork's own comparison page.
• Accelo: Accelo is a PSA platform for professional services firms that unifies projects, retainers, tickets, and billing. It directly competes with Teamwork.com in the agency and consulting vertical and is also listed on Teamwork's comparison page.
• Scoro: Scoro is an end-to-end work management platform for professional services and consultancies that combines projects, time tracking, billing, and reporting. It targets the same agency/consulting buyer as Teamwork.com with a similarly verticalized PSA positioning.
• Kantata (formerly Mavenlink): Kantata is a PSA platform for professional services that combines resource management, project accounting, and collaboration. It is a directly comparable PSA competitor for mid-market and enterprise services firms in Teamwork's addressable market.

Broad incumbents

• Monday.com: Monday.com is a broad work management platform with hundreds of use cases across many verticals. It serves agencies and consultancies as one of many customer segments and is explicitly compared to Teamwork on Teamwork's site, representing incumbent pressure on the PSA space.
• Asana: Asana is a broad work and project management platform used by agencies and internal teams alike. It competes with Teamwork at the project management layer and has been expanding into resource and portfolio capabilities, posing a horizontal competitive threat.
• ClickUp: ClickUp is a broad productivity platform consolidating tasks, docs, goals, and project management. Its all-in-one positioning at lower price points makes it a substitute for Teamwork's project management modules among cost-sensitive agency buyers.
• Wrike: Wrike is an enterprise project management platform now owned by Citrix, with strong creative and marketing team positioning. It competes with Teamwork.com in the agency vertical on project management and proofing workflows.

Emerging players

• Float: Float is a resource scheduling and capacity planning tool widely used by agencies and consultancies. It overlaps with Teamwork.com's resource management module and is often a complementary or substitute product for agencies evaluating Teamwork.
• Harvest: Harvest is a time tracking and invoicing tool used heavily by agencies, consultancies, and freelancers. It directly overlaps with Teamwork.com's time tracking and billable hour modules and is frequently part of the same agency tech stack evaluation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/teamwork
• YouTubeyoutube.com/user/TeamworkPM
• Facebookfacebook.com/TeamworkHQ
• LinkedInlinkedin.com/company/teamwork-com
• Instagraminstagram.com/teamworkdotcom

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teamwork