What Fabric does

Fabric is a New York-based healthcare technology company founded in 2021 (originally as Florence Labs, Inc.) that builds an AI-powered care enablement platform unifying virtual and in-person care across intake, triage, routing, treatment, and post-visit engagement for health systems, health plans, employers, and brokers. The company's core technology stack centers on Loom, a proprietary clinical intelligence engine that layers a physician-built Clinical Expert System with natural language processing and large language models ("Hybrid AI"), maintained by a Clinical Quality Advisory Council of nearly 20 clinical leaders and an in-house team of MDs, NPs, and RNs. The platform is delivered through integrated modules including AI Assistant (24/7 conversational symptom checking and triage), Virtual Care Platform (asynchronous and synchronous care across chat, phone, and video), a 50-state Clinical Network of licensed providers, Provider Directory, Engagement & Pathways, and Intake & Care Guides. Sub-brands include Evo (employer virtual care benefit, launched January 2026) and retained legacy brands Zipnosis, GYANT, MeMD, TeamHealth VirtualCare, and UCM Digital Health acquired in a five-deal roll-up between May 2023 and November 2025. Fabric's products are validated by a peer-reviewed study in Mayo Clinic Proceedings and have been recognized by CB Insights Digital Health 50, Frost & Sullivan, AVIA Marketplace, and Forrester Wave Q1 2026.

Fabric monetizes through enterprise SaaS subscriptions sold to health systems and health plans (annual, quote-based contracts), subscription-based virtual care services delivered to employers and brokers via Evo, and managed clinical staffing through its 50-state provider network. The go-to-market is sales-led and partnership-driven, with flagship health system co-branding arrangements such as Rush Connect powered by Fabric, plus a broker channel for mid-market employer distribution. The company is venture-backed with $80 million in total disclosed funding ($20M seed in March 2023 led by Thrive Capital, GV, and Salesforce Ventures; $60M Series A in February 2024 led by General Catalyst), is led by founder and CEO Aniq Rahman (formerly president of Moat, sold to Oracle for $850M), and has grown headcount from 8 to over 200 employees in under two years while reporting triple-digit annual sales growth as of December 2024. Fabric serves 75+ health systems, 30,000 employers and enterprise organizations, and over 100 million covered lives across all 50 US states.

Name

Fabric

Legal name

Fabric Labs, Inc.

Website

https://fabrichealth.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

Fabric is a healthcare technology company that provides an AI-powered care enablement platform unifying virtual and in-person care for health systems, health plans, employers, and brokers across all 50 US states, serving 100M+ covered lives.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS/Platform Subscription: Healthcare technology platform subscription model where health systems, health plans, employers, and brokers pay for access to Fabric's care enablement platform including AI assistant, virtual care services, provider directory, and workflow automation tools. Pricing appears quote-based for enterprise customers.
2. Virtual Care Services (Evo): Virtual care service offerings including Evo, a nationwide virtual care benefit providing rapid treatment for various conditions. Includes subscription-based care models enabling ongoing relationships between patients and providers.
3. Clinical Staffing Services: Flexible virtual staffing models through Fabric's 50-state clinical network providing virtual urgent care, primary care, and behavioral health with providers utilizing Fabric's technology.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Fabric offers a care enablement platform that unifies virtual and in-person care across intake, triage, routing, treatment, and post-visit engagement. The platform includes an AI Assistant, Virtual Care Platform, Provider Directory, Clinical Network, and Engagement & Pathways modules, all powered by the proprietary Loom clinical intelligence engine. Fabric also provides a 50-state virtual clinical network and a sub-brand called Evo for employer-focused virtual care benefits.

Product overview

Fabric is a healthcare technology company offering an end-to-end care enablement system that unifies virtual and in-person care across intake, triage, routing, and treatment. The platform operates as a unified system with multiple integrated modules including AI Assistant (conversational AI for symptom checking and navigation), Virtual Care Platform (asynchronous and synchronous care delivery), Clinical Network (50-state virtual provider network), Provider Directory, Engagement & Pathways, Intake & Care Guides, and Enterprise Features. The platform is powered by Fabric's proprietary Hybrid AI technology combining clinical expert systems, NLP, and LLMs, driven by the Loom clinical intelligence engine. Sub-brand Evo provides employer-focused virtual care services. Fabric has built its portfolio through strategic acquisitions including Zipnosis (asynchronous care), GYANT (conversational AI), MeMD (telehealth from Walmart), TeamHealth VirtualCare, and UCM Digital Health. The company serves health systems, health plans, employers, and brokers across all 50 US states.

Differentiator

Problem solved

Functional benefit

Brands

• Evo: Virtual care service offering intelligent access, faster answers, and seamless navigation for healthier, more productive members. Launched January 2026 as a nationwide virtual care benefit for employers.
• Zipnosis
• GYANT
• Evo Health

Products and services

• AI Assistant 24/7 conversational AI tool for symptom checking, triage, care navigation, and routing. Guides patients to appropriate care settings while reducing administrative tasks for health systems, health plans, employers, and brokers.
• Virtual Care Platform Platform enabling virtual care delivery across chat, phone, video, and asynchronous modes. Automates clinical symptom gathering and streamlines care delivery with managed clinical protocols and custom clinical content for health systems, health plans, and employers.
• Clinical Network 50-state virtual provider network providing virtual urgent care, primary care, and behavioral health services through flexible virtual staffing models for health systems, health plans, and employers.
• Provider Directory Smart decision tree system that guides patients to the right care through customizable routing, expand-access features, and streamlined scheduling with discoverability and data management capabilities for health systems.
• Engagement & Pathways Patient engagement tool supporting care pathways and post-treatment follow-up, with automated reminders, recovery monitoring, care plans, custom notifications, and outreach marketing to reduce readmissions and improve outcomes.
• Intake & Care Guides Digital intake and patient guidance system for emergency departments and urgent care. Reduces left-without-being-seen rates and shortens total visit length with self-registration, digital discharge, ride assistance, and FAQ capabilities.
• Evo Virtual Care Service Nationwide virtual care benefit for employers and brokers, offering rapid treatment for various conditions with personalized care plans supported by Fabric's clinical network. Designed to reduce healthcare costs while providing quality virtual care access.
• Hybrid AI Fabric's AI architecture combining advanced conversational AI and physician-built clinical logic to ensure seamless, safe, and effective patient experiences across the care enablement platform.

Quantifiable outcome

• Reduces provider work time to 89 seconds for asynchronous visits
• +7 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability10 records

Feature5 records

Partnerships

One partnership is on record.

• Rush University System for HealthflagshipStrategic or Co-development Partner · 10 July 2025Strategic partnership to power Rush Connect and Rush Connect+ platforms for on-demand and subscription-based digital-first access to care. Fabric's AI assistant and virtual care platform integrates into Rush's patient-facing services, creating a co-branded digital health platform. This is a blueprint partnership for Fabric's technology enabling major health systems to launch AI-powered care platforms.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Notable Health: AI-powered care enablement platform automating clinical and administrative workflows for health systems; directly competes with Fabric in intelligent automation and patient intake.
• Memora Health: Care enablement platform using AI to automate patient outreach, navigation, and post-discharge pathways; overlaps directly with Fabric's Engagement & Pathways and Hybrid AI capabilities.
• Suki AI: AI voice assistant for clinicians that automates documentation and workflows within the EMR; competes with Fabric's Loom engine and AI Assistant for health system budgets.
• Andor Health: Virtual care and AI clinical collaboration platform serving health systems; directly comparable in care enablement, virtual care, and clinician-facing AI.
• Hyro AI: Conversational AI platform for healthcare call centers, patient navigation, and digital front door — a head-to-head competitor in AI Assistant and triage workflows.
• Olive AI: Healthcare AI platform automating revenue cycle, clinical operations, and patient access workflows for hospitals; competes for similar enterprise healthcare IT budgets.
• AvaSure: Virtual nursing and patient observation platform for hospitals; competes with Fabric's in-person care and ED-focused solutions for the same nurse-capacity use case.

Emerging players

• Solv Health: Consumer-facing urgent care scheduling and telehealth platform overlapping with Fabric's Provider Directory and urgent care workflows; smaller scale and consumer-first vs. Fabric's enterprise motion.

Broad incumbents

• Zocdoc: Established healthcare scheduling and provider directory marketplace; overlaps with Fabric's Provider Directory offering but operates as a broader consumer brand rather than an enterprise platform.
• Epic Systems: Dominant EMR vendor progressively embedding AI scribes, virtual assistants, and patient engagement into its platform; the most consequential competitor due to installed-base lock-in across Fabric's target health systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/poweredbyfabric
• Facebookfacebook.com/poweredbyfabric
• LinkedInlinkedin.com/company/fabric-hlth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries5 records

Funding overview

Funding rounds2 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fabric