CoachCare
CoachCare is a remote care management platform combining SaaS software (CoachCare 2.0), an integration ecosystem (CareConnect), and US-based clinical staffing (CareExtend) to help health systems, ACOs, and physician practices run Medicare-covered RPM, CCM, and value-based care programs.
- Company typePrivate
- Founded2013
- HeadquartersNew York, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What CoachCare does
CoachCare is a New York-headquartered remote care management platform, founded in 2013, that enables healthcare provider organizations to operate Medicare-covered care programs and value-based models outside the four walls of a clinic. The company's core offering combines three integrated components: CoachCare 2.0, a dynamic care program engine that consolidates patient lists, tasks, alerts, and billing across programs; CareConnect, an integration ecosystem providing deep bi-directional connections to 20+ EHR systems (including Epic, athenaOne, eClinicalWorks, Cerner, and NextGen) plus connected devices (Dexcom CGM, Tenovi cellular devices, Apple HealthKit, Fitbit), medication adherence platforms (PatchRx), and analytics tools; and CareExtend (formerly RevUp), a US-based W-2 clinical care team staffed at a 165:1 patient-to-care-manager ratio that delivers fully managed remote care services. The platform supports nine care programs including Remote Patient Monitoring, Chronic Care Management, Principal Care Management, Remote Therapeutic Monitoring, Behavioral Health Integration, Transitional Care Management, Annual Wellness Visits, Value-Based Care, and Advanced Primary Care Management, addressing chronic conditions across cardiology, diabetes, COPD, hypertension, and other therapeutic areas.
CoachCare operates a hybrid revenue model combining SaaS subscriptions (RevCare software-only), full-service managed programs (RevUp/CareExtend), and direct Medicare CPT-code reimbursement across the supported program set. Pricing is quote-based and not publicly disclosed, though APCM monthly payments range from approximately $15 to $110 per patient based on complexity. The go-to-market is sales-led enterprise field motion targeting health systems, ACOs, multi-specialty groups, and independent practices, complemented by indirect channels including the Panda Health procurement platform and Remote Monitoring Leadership Council co-founding membership. Reported scale includes 500,000+ patients served, 250+ healthcare organizations, 10,000+ providers, 1,000+ successful implementations, 100M+ vitals recorded, 4M care actions enabled, and 5M claims generated.
The company has executed nine strategic acquisitions since 2023 (NVOLVE, WebCareHealth, Verustat, Dedica Health, Revolution Health Solutions, VitalTech, and MD Revolution as the most significant), backed by over $100 million in total capital raised across multiple rounds including a $48 million strategic growth investment from Integrity Growth Partners in July 2024. CoachCare maintains offices in New York, Austin, and Solana Beach and reports 51-100 core employees plus a US-based W-2 care management workforce. The CEO Andrew Zengilowski testified before the U.S. House Ways and Means Committee in June 2025 on remote patient monitoring reimbursement policy, indicating active regulatory engagement with the company's primary reimbursement environment.
CoachCare firmographics
Firmographics- Name
- CoachCare
- Legal name
- CoachCare, Inc.
- Website
- https://coachcare.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- CoachCare is a remote care management platform combining SaaS software (CoachCare 2.0), an integration ecosystem (CareConnect), and US-based clinical staffing (CareExtend) to help health systems, ACOs, and physician practices run Medicare-covered RPM, CCM, and value-based care programs.
- Ownership category
- akta.pro rank
CoachCare industry classification
Industry- Product category
- Remote Care Management Software
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161), Home Health Care Services (621610), Other Individual and Family Services (624190)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)
- akta.pro secondary industries
- Family Caregiver Coaching, Education & Support (HSABAIAI), Caregiver Support, Coaching & Training (HLADALAG), Family Caregiver Support, Training & Coaching (HLADAGAK)
Keywords
Where CoachCare is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
CoachCare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Remote Patient Monitoring (RPM): Revenue generated through Medicare reimbursement CPT codes for RPM services including device supply (99453, 99454) and clinical monitoring time (99457, 99458). Programs collect vitals data from connected devices and bill based on device connection days and clinical time.
- Chronic Care Management (CCM): Revenue through Medicare CCM CPT codes (99490, 99439, 99487) for ongoing care management services provided by clinical staff per month. Services include care plan adherence, medication management, and coordinated community services.
- Principal Care Management (PCM): Revenue through Medicare PCM codes for management of patients with a single high-risk chronic condition.
- Remote Therapeutic Monitoring (RTM): Revenue through RTM codes for monitoring health-related outcomes including pain scores, patient-reported symptoms, and therapy adherence.
- Advanced Primary Care Management (APCM): Revenue through new Medicare APCM codes providing monthly payments based on patient complexity and social needs (ranging from approximately $15 to $110 per patient per month).
- Behavioral Health Integration (BHI): Revenue through BHI codes for integrating behavioral health into chronic care workflows.
- Software-as-a-Service Platform (RevCare): CoachCare 2.0 software platform sold to healthcare organizations enabling them to run their own remote care programs with technology, tools, and integrations.
- Full-Service Remote Care Programs (RevUp): End-to-end managed service including clinical care team, device provisioning, patient engagement, and program management as an extension of the practice.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | APCM monthly payments based on patient complexity |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
CoachCare product offering
Product offeringCore offering
CoachCare develops and sells a remote care management platform combining CoachCare 2.0 software (a dynamic care program engine with consolidated patient lists, prioritized tasks, and integrated billing), CareConnect (an EHR/device/analytics integration ecosystem with bi-directional connections to 20+ EHR systems), and CareExtend/RevUp (US-based clinical care teams providing end-to-end managed services). The platform supports nine Medicare-covered programs including Remote Patient Monitoring, Chronic Care Management, Principal Care Management, Remote Therapeutic Monitoring, Behavioral Health Integration, Transitional Care Management, Annual Wellness Visits, Advanced Primary Care Management, and Value-Based Care, with revenue generated through Medicare CPT code reimbursement and SaaS subscriptions.
Product overview
CoachCare is a remote care management platform built as a unified architecture combining three core components: CoachCare 2.0 (the dynamic care program engine), CareConnect (the integration ecosystem for EHRs, devices, and applications), and CareExtend (clinical care services staffed by US-based teams). The platform supports nine Medicare-covered care programs including Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Diabetes Care Management, Remote Therapeutic Monitoring (RTM), Principal Care Management (PCM), Transitional Care Management (TCM), Annual Wellness Visits (AWV), Value-Based Care, and Advanced Primary Care Management (APCM). CoachCare 2.0 serves as the central hub managing all programs with unified patient lists, task-based workflows, and EHR integration, while CareConnect provides the interoperability layer connecting the platform to 20+ EHR systems, continuous glucose monitors (Dexcom), medication adherence platforms (PatchRx), and cellular-enabled devices. CareExtend adds turnkey clinical staffing with a 1:165 care manager to patient ratio. The platform has processed over 100 million vitals and enabled over 4 million care actions across 500,000+ patients.
Differentiator
Problem solved
Functional benefit
Brands
- RevCare 2.0: Dynamic care program engine that manages remote care programs including Medicare-covered programs
- RevConnect
- RevUp / CareExtend
- MD Revolution
Products and services
- CoachCare 2.0 (RevCare) Dynamic care program engine that manages any remote care program including Medicare-covered programs, Medicaid, commercial insurance, and value-based models. Provides consolidated patient lists, prioritized task management, bulk messaging, integrated billing, and a unified view of alerts and patient activity. Designed for healthcare provider organizations including health systems, ACOs, multi-specialty groups, and independent practices.
- CareConnect Integration Ecosystem (RevConnect) Integration ecosystem that connects CoachCare 2.0 with EHRs (Epic, athenaOne, eClinicalWorks, Cerner, Meditech, Allscripts, NextGen, DrChrono, Greenway, Azalea, Kareo, Veradigm), digital health apps, remote monitoring devices (Dexcom CGM, blood pressure cuffs, scales, pulse oximeters, glucometers), population health analytics, and AI models. Includes deep bi-directional EHR integrations, open APIs, and the CareConnect Workflow embedded integration platform.
- CareConnect Marketplace A marketplace connecting healthcare organizations with integrated EHR partners, device partners, and application integrations for remote care programs.
- CareExtend (RevUp) Full-Service Clinical Program Full-service remote care management program staffed by US-based care management teams. Extends practice capacity through patient enrollment, device provisioning, ongoing engagement, and care coordination without adding burden to internal staff. Operates at a 1:165 care manager to patient ratio. Supports healthcare organizations that want to run remote care programs without adding headcount.
- Remote Patient Monitoring (RPM) Program Medicare-covered program utilizing digital devices (blood pressure cuffs, weight scales, pulse oximeters, glucometers) to collect vital health data remotely. Supports enrollment, logistics management, patient education, and billing with comprehensive interoperability and clinical monitoring for providers managing patients with chronic conditions.
- Chronic Care Management (CCM) Program Comprehensive care plan program addressing chronic health issues across over 400 managed conditions. Includes care plan adherence, coordinated community services, medication management, and care coordination. Proven to reduce cardiac hospitalization rates by 50% and deliver a 5-to-1 ROI.
- Diabetes Care Management Program Care program for diabetes patients using continuous glucose monitoring data from Dexcom, Libre, and other CGM devices to help physicians make informed clinical decisions as part of a comprehensive care management strategy.
- Remote Therapeutic Monitoring (RTM) Program Program that monitors health-related outcomes including pain scores, patient-reported symptoms, and therapy adherence. Supports providers in identifying issues, timely intervention, and adjusting patient care plans.
- Principal Care Management (PCM) Program Care management program for patients with a single high-risk condition. Identifies patient eligibility for complementary programs like RPM or Transitional Care Management.
- Transitional Care Management (TCM) Program Program providing clinical care and digital applications for patient education, improved medication adherence, early intervention, and continuity of care across providers and settings.
- Annual Wellness Visits (AWV) Program Program providing automated scheduling, reminders, and built-in health risk assessments for Medicare annual wellness visits, with turnkey clinical support available for primary care providers.
- Value-Based Care Program Program helping health systems, ACOs, and practices achieve better patient outcomes, improve quality of care, and reduce healthcare costs under value-based payment models.
- Advanced Primary Care Management (APCM) Program Medicare program recognizing comprehensive primary care with monthly payments ranging from approximately $15 to $110 per patient based on patient complexity and social needs. Designed to reduce administrative burden and align payment with the value of primary care services.
- Behavioral Health Integration (BHI) Program Program integrating behavioral health services into chronic care workflows with APCM BHI/CoCM add-ons, supporting coordinated mental health and chronic condition management.
- Remote Care Design Service Custom program design service for clinics, healthcare systems, Medicare, primary care, and specialty programs. Outcome-driven design addressing goals of patients, clinicians, and payors.
Quantifiable outcome
- 50% reduction in 30-day cardiovascular readmission rates
- +5 more outcomes
Companies that use CoachCare
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
CoachCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration27 records
AI capability6 records
Feature6 records
CoachCare partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered secondary and core.
- PatchRxsecondaryFull integration of PatchRx's medication adherence platform (PatchRx Connect) with CoachCare's RevUp and RevCare solutions, enabling clinicians to include medication adherence monitoring in remote care management programs.
- DexcomcoreIntegration of Dexcom's continuous glucose monitoring systems with CoachCare 2.0 platform, enabling patient glucose data to be available to clinicians through the care management platform.
- Panda HealthcoreFirst awarded partner in Panda Health's Chronic Care Management+ category. Panda Health is a digital health procurement platform connecting hospitals and health systems with curated digital health solutions.
- EpiccoreDeep bi-directional EHR integration providing service ordering, documentation, vitals, and claims within Epic EHR system.
- Remote Monitoring Leadership Council (RMLC)coreCoachCare is a founding member of the RMLC, a coalition of industry leaders working to define best practices and shape the future of remote care delivery.
Scale indicators15 records
Recent moves6 records
Expansion highlights6 records
CoachCare competitors and assessment
Company assessmentDirect peers
- Vivify Health: A direct competitor offering a remote patient monitoring and chronic care management platform to health systems and providers. Provides connected devices, a patient-facing app, and clinical workflows similar to CoachCare's RPM and CCM programs.
- Health Recovery Solutions: Direct competitor providing a remote patient monitoring platform with connected devices, care pathways, and EHR integration for hospitals and home health agencies. Comparable to CoachCare's RevCare and RPM offerings.
- AMC Health: Provides remote patient monitoring, telehealth, and chronic care management solutions to health systems, payers, and ACOs. Comparable enterprise go-to-market and Medicare-billable care programs.
- Biofourmis: AI-driven remote patient monitoring and care management platform focused on chronic conditions and post-acute care. Overlaps with CoachCare on RPM, predictive analytics, and value-based care enablement.
- Hinge Health: Digital musculoskeletal care platform combining remote therapeutic monitoring (RTM), coaching, and AI-enabled exercise programs. Directly competes with CoachCare's RTM and pain/orthopedic care programs.
- Omada Health: Virtual chronic condition management platform for diabetes, hypertension, and behavioral health. Comparable hybrid software-plus-coaching model serving employer and health plan populations with similar condition focus.
- Preventice Solutions (Boston Scientific): Remote cardiac monitoring and RPM solutions, now part of Boston Scientific. Overlaps with CoachCare's cardiology RPM programs and MercyOne heart failure case studies.
- Caregility: Enterprise telehealth and virtual care platform for health systems with virtual nursing, RPM, and care coordination. Comparable in serving enterprise health systems with hybrid software-services care models.
Broad incumbents
- Veradigm (Allscripts): EHR vendor that has integrated care management and population health capabilities into its platform. Represents a competitive threat as EHRs increasingly bundle RPM and care management natively, potentially displacing third-party platforms.
Emerging players
- iRhythm Technologies: Cardiac monitoring company specializing in ambulatory ECG and arrhythmia detection. Partial overlap with CoachCare's cardiology RPM programs, particularly for higher-acuity cardiac monitoring use cases.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
CoachCare social profiles
Digital presenceCoachCare compliance and trust
Trust signalCompliance1 record
CoachCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
CoachCare leadership team
Management profileNumber of profiles
Profiles5 records
CoachCare subsidiaries and ownership
Company hierarchySubsidiaries4 records
CoachCare funding detail
Funding detailFunding overview
Funding rounds6 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CoachCare M&A and investment
M&A and investmentM&A7 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CoachCare
What does CoachCare do?
CoachCare develops and sells a remote care management platform combining CoachCare 2.0 software (a dynamic care program engine with consolidated patient lists, prioritized tasks, and integrated billing), CareConnect (an EHR/device/analytics integration ecosystem with bi-directional connections to 20+ EHR systems), and CareExtend/RevUp (US-based clinical care teams providing end-to-end managed services). The platform supports nine Medicare-covered programs including Remote Patient Monitoring, Chronic Care Management, Principal Care Management, Remote Therapeutic Monitoring, Behavioral Health Integration, Transitional Care Management, Annual Wellness Visits, Advanced Primary Care Management, and Value-Based Care, with revenue generated through Medicare CPT code reimbursement and SaaS subscriptions.
Is CoachCare a public or private company?
CoachCare is a private company. It is classified as venture growth investor backed and is currently operating.
When was CoachCare founded?
CoachCare was founded in 2013. It employs 51 to 100 people.
Where is CoachCare based?
CoachCare is headquartered in New York, United States, in the North America region.
How does CoachCare make money?
Eight revenue lines are on record. Remote Patient Monitoring (RPM) is the primary driver. The others are chronic Care Management (CCM), principal Care Management (PCM), remote Therapeutic Monitoring (RTM), advanced Primary Care Management (APCM), behavioral Health Integration (BHI), software-as-a-Service Platform (RevCare) and full-Service Remote Care Programs (RevUp).
Who are CoachCare's main competitors?
Direct peers on record are Vivify Health, Health Recovery Solutions, AMC Health, Biofourmis, Hinge Health, Omada Health, Preventice Solutions (Boston Scientific) and Caregility. Veradigm (Allscripts) is listed as a broad incumbent. iRhythm Technologies is listed as an emerging player.
Does CoachCare have an API?
Yes. CareConnect API enables seamless connections to CRM systems, workflow tools, dialing software, and analytics tools. CareConnect Workflow is an embedded integration platform that powers dynamic, personalized care management by connecting CoachCare 2.0 with AI models, analytics tools, and hundreds of healthcare applications. The API enables real-time automation of clinical workflows and tasks based on patient needs, and supports FHIR-aligned data submissions for quality reporting. Developer documentation is at www.coachcare.com/revconnect.
What industry is CoachCare in?
CoachCare's product category is Remote Care Management Software. Its primary akta.pro industry code is HLALABAG, Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination), with a secondary code of HSABAIAI, Family Caregiver Coaching, Education & Support. Its NAICS code is 624120 and its SIC code is 7372.