What Fabrix.ai does

Fabrix.ai, operating legally as CloudFabrix, Inc. and headquartered in Pleasanton, California, is a private enterprise software company that builds an Agentic AIOps and Observability platform powered by its proprietary Robotic Data Automation Fabric. Founded in 2015 and employing 101-250 people, the company develops a multi-vendor, multi-agent system designed to autonomously detect, diagnose, and resolve operational issues across enterprise IT, security operations (SOC), network operations, and unified communications environments, with customer-reported outcomes including 85% NOC alert noise reduction, 90% SOC alert noise reduction, and sub-two-minute fault isolation without human intervention. The platform supports air-gapped, on-premises AI deployments using local LLMs via its Cisco Secure AI Factory and Unified Edge ISV certification, addressing data residency and sovereign AI requirements for regulated buyers.

The company targets enterprise customers through a direct enterprise field sales motion amplified by strategic distribution partnerships with Cisco, IBM, AWS, and Splunk, and is recognized across six Gartner research reports covering AI SRE, Observability, CSP Assurance, IT Operations, and Emerging Tech. Reported end markets include enterprise IT operations, security operations centers, communication service providers (with notable traction in India and among CSPs), and unified communications operations. Revenue is generated via enterprise SaaS platform licensing on a subscription basis, with quote-based pricing and no public price list disclosed; the company has raised approximately $39 million across four disclosed funding rounds from 2022 through 2024, most recently a $7 million round led by Clear Ventures in September 2024.

Name

Fabrix.ai

Legal name

CloudFabrix, Inc.

Website

https://cloudfabrix.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Fabrix.ai (CloudFabrix, Inc.) is a private enterprise software company that builds an agentic AIOps and observability platform, using a multi-agent system to autonomously resolve IT, security, and network operations issues for enterprise customers via subscription licensing and strategic partnerships with Cisco, IBM, AWS, and Splunk.

Ownership category

akta.pro rank

Product category

AIOps and Observability Software

NAICS

Software Publishers (513210), Software Publishers (51321), Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industries

AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)

Keywords

• Agentic AIOps
• IT operations automation
• Observability platform
• Security operations automation
• Robotic data automation

Headquarters

HQ city

Pleasanton

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise Platform Licensing: SaaS-based platform licensing model for enterprise customers seeking autonomous IT and security operations capabilities, likely subscription-based with enterprise contract terms

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Fabrix.ai sells an enterprise Agentic AIOps and Observability platform that uses Robotic Data Automation Fabric to integrate data, AI, and automation across IT, security, and network operations. The platform deploys multi-vendor, multi-agent AI systems that autonomously identify, diagnose, and resolve operational issues without human intervention, with certified on-premises air-gapped deployment capability for regulated enterprises. Customers consume the platform as enterprise software licensed to large IT and security operations organizations.

Product overview

Fabrix.ai offers a single unified enterprise agentic AI platform for operational intelligence. The core product (referred to as the Agentic Operations Platform or Agentic Operational Intelligence Platform) provides multi-vendor, multi-agent capabilities for IT, security, and network operations. The platform enables autonomous detection, diagnosis, and resolution of operational issues using AI agents, with customer deployments reporting significant alert noise reduction (85% NOC, 90% SOC) and sub-two-minute fault isolation.

Differentiator

Problem solved

Functional benefit

Products and services

• Agentic Operations Platform Production-ready enterprise agentic operations platform featuring a multi-vendor, multi-agent architecture for IT, security, and network operations. It autonomously identifies and resolves operational issues without human intervention, with reported reductions of 85% in NOC alert noise and 90% in SOC alert noise, and sub-two-minute fault isolation. Targeted at large enterprise IT and security operations buyers.
• Agentic Operational Intelligence Platform Enterprise agentic operational intelligence platform advancing enterprises from reactive to proactive, autonomous operations. Integrates data, AI, and automation to enable safe, scalable, and measurable AI-driven workflows in IT and security operations for large enterprise customers.

Quantifiable outcome

• 85% reduction in NOC alert noise
• +5 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and strategic.

• CiscocoreTechnology or IntegrationFabrix.ai achieved certification as an independent software vendor for the Cisco Secure AI Factory and Unified Edge, enabling fully sovereign, air-gapped AI deployments on-premises using local LLMs. This partnership allows Fabrix.ai to distribute through Cisco's enterprise sales channel and provide agentic operations capabilities to Cisco's customer base requiring on-premises AI deployments.
• IBMstrategicStrategic or Co-development PartnerStrategic partnership focused on advancing enterprise autonomous operations, with Fabrix.ai's platform integrated with IBM's enterprise offerings to deliver agentic AI capabilities to joint customers.
• AWSstrategicStrategic or Co-development PartnerStrategic partnership enabling cloud-based deployment of Fabrix.ai's agentic operations platform, supporting enterprise customers running workloads on AWS infrastructure.
• SplunkcoreTechnology or IntegrationStrategic partnership with Splunk for observability and security operations integration, enabling Fabrix.ai's agentic AI platform to leverage and enhance Splunk's data analytics and monitoring capabilities for enterprise customers.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Splunk (Cisco): Splunk is both a Fabrix.ai integration partner and a broad observability and SIEM incumbent with AIOps capabilities, representing an overlapping enterprise platform that could be a competitor or a route to market depending on positioning.
• ServiceNow (IT Operations Management): ServiceNow is a broad ITSM and IT operations incumbent embedding agentic AI across its workflow platform, offering overlapping capabilities to Fabrix.ai as part of a much larger enterprise automation suite.
• Datadog: Datadog is a major observability and monitoring incumbent expanding into AIOps and incident response, addressing the same multi-domain operations consolidation story that Fabrix.ai pitches for IT, security, and network operations.
• Dynatrace: Dynatrace is an enterprise observability and AIOps platform with an AI engine (Davis) for automated root-cause analysis, competing broadly for the same autonomous operations budgets as Fabrix.ai.

Direct peers

• BigPanda: BigPanda provides AIOps and incident intelligence for enterprise IT operations, targeting the same alert-noise reduction and automated root-cause analysis use cases Fabrix.ai addresses with its agentic operations platform.
• PagerDuty: PagerDuty is an enterprise incident response and AIOps platform with deep penetration in NOC and DevOps teams, competing for the same autonomous incident resolution budget that Fabrix.ai targets.
• Moogsoft: Moogsoft is a direct AIOps competitor offering AI-driven incident detection and resolution for IT operations across multi-vendor environments, directly overlapping Fabrix.ai's autonomous NOC capabilities.

Emerging players

• ScienceLogic: ScienceLogic provides AIOps and observability for hybrid and multi-cloud IT operations, competing in the same multi-vendor enterprise monitoring and automated incident management category as Fabrix.ai.
• Aisera: Aisera is an emerging agentic AI platform for enterprise service desk and IT operations, with overlapping autonomous agent capabilities for IT and security workflows similar to Fabrix.ai's multi-agent approach.
• Moveworks: Moveworks applies agentic AI to enterprise IT support and operations, targeting autonomous issue resolution and employee support use cases that overlap with Fabrix.ai's enterprise IT and security operations scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cloudfabrix

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds4 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fabrix.ai