86 Repairs
86 Repairs is a Chicago-based software platform that helps multi-unit restaurant operators in the US and Canada manage equipment repair and maintenance through workflow automation, a 18,000-provider service network, and AI-driven analytics, serving 2,000+ operators including McDonald's, Wendy's, Taco Bell, and Perkins.
- Company typePrivate
- Founded2019
- HeadquartersChicago, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What 86 Repairs does
86 Repairs (legal entity Eighty-Six Inc.) operates a restaurant equipment repair and maintenance (R&M) management platform serving multi-unit restaurant operators in the US and Canada. Founded in 2019 and headquartered in Chicago with an additional office in Grand Rapids, Michigan, the company delivers a dual-mode offering: a Self-Service R&M Management Platform for operators who want to run R&M in-house with automated workflows and analytics, and a Full-Service R&M Management tier where the company's 24/7/365 support team handles the end-to-end repair process. The product suite spans Repair Management (with custom troubleshooting workflows, automatic warranty checks, and streamlined vendor dispatch), Vendor Management (a network of 18,000 service providers with performance analytics), Preventative Maintenance scheduling, Asset Management with predictive alerts, and Cost Management with spend forecasting. A mobile app extends access to frontline staff, and roughly 95% of customer communication is conducted via text message.
The underlying technology combines automated workflow orchestration with AI-driven analytics applied to structured operational data — equipment records, service incidents, and vendor invoice data — to surface predictive alerts, vendor performance benchmarks, and repair-versus-replace guidance. Revenue is generated through annual subscription contracts with pricing quote-based and undisclosed; pricing is structured across self-serve and managed-service tiers with no invoice markups or pass-through fees. Go-to-market is sales-led, targeting enterprise chains and franchise operators directly while supporting smaller operators through a self-serve platform. The company claims 2,000+ restaurant operator customers, including named accounts such as McDonald's, Wendy's, Taco Bell, Freddy's, Five Guys, Wingstop, Jersey Mike's, Perkins, and Cypress Five Star. To date 86 Repairs has raised approximately $26 million across seed rounds in 2019 and 2021, a $15.2 million Series A in July 2022 led by Storm Ventures, and an additional financing in early 2025.
86 Repairs firmographics
Firmographics- Name
- 86 Repairs
- Legal name
- Eighty-Six Inc
- Website
- https://86repairs.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- 86 Repairs is a Chicago-based software platform that helps multi-unit restaurant operators in the US and Canada manage equipment repair and maintenance through workflow automation, a 18,000-provider service network, and AI-driven analytics, serving 2,000+ operators including McDonald's, Wendy's, Taco Bell, and Perkins.
- Ownership category
- akta.pro rank
86 Repairs industry classification
Industry- Product category
- Restaurant Equipment Maintenance Software
- NAICS
- Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131)
- SIC
- Services-Facilities Support Management Services (8744), Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Emergency Breakdown & Rapid Response Maintenance Services (IMAIACAM)
- akta.pro secondary industry
- Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ)
Keywords
Where 86 Repairs is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
86 Repairs business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- R&M Management Platform Subscription: Subscription-based repair and maintenance management solution for restaurant operators. The platform provides on-demand repair management, preventative maintenance, and data-driven insights. Features include no invoice markups and no pass-through fees for service companies.
- Full-Service R&M Management: End-to-end outsourced management of repairs and maintenance where 86 Repairs' team handles the entire process from service request to resolution, with 24/7/365 support from real people with restaurant experience.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Self-Service R&M Management Platform |
| Subscription | Annual | Full-Service R&M Management |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
86 Repairs product offering
Product offeringCore offering
86 Repairs provides a restaurant equipment repair and maintenance (R&M) management platform serving multi-unit restaurant operators across North America. The company offers two delivery models: a self-service software platform with automated workflows, AI-driven vendor analytics, and predictive asset management, and a full-service managed offering where its 24/7/365 support team handles the entire repair process end-to-end for operators. The platform connects operators to a network of 18,000 service providers with no invoice markups or pass-through fees.
Product overview
86 Repairs is a restaurant equipment repair and maintenance management platform offering a dual-mode approach: a Self-Service R&M Management Platform for operators who want real-time tools and analytics, and Full-Service R&M Management for those preferring to outsource all R&M tasks. The platform is built around core integrated modules including Repair Management (with 24/7 support and troubleshooting workflows), Vendor Management (with a network of 18,000+ service providers), Preventative Maintenance scheduling, Asset Management (with predictive capabilities), and Cost Management (with spend forecasting). The company also offers a mobile application. Together, these products provide restaurant operators comprehensive control over equipment maintenance with no invoice markups and no pass-through fees.
Differentiator
Problem solved
Functional benefit
Products and services
- Self-Service R&M Management Platform A user-friendly SaaS platform enabling restaurant operators and frontline staff to manage repairs and maintenance proactively through automated workflows, troubleshooting guides, equipment and vendor analytics, and warranty checks.
- Full-Service R&M Management
Quantifiable outcome
- Reduces unnecessary repairs by 12%
- +5 more outcomes
Companies that use 86 Repairs
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles2 records
86 Repairs technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature6 records
86 Repairs partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Perkins (Ascent Hospitality Management)corePerkins partnered with 86 Repairs as the preferred R&M solution to standardize repairs and maintenance, reduce costs, and enhance overall outcomes across nearly 300 locations.
- Freddy's Frozen Custard & SteakburgerscoreFreddy's selected 86 Repairs as preferred R&M solution following a pilot that delivered measurable process improvements and cost savings. The partnership exceeded targets including 12% reduction in unnecessary repairs and 453 hours saved in operations teams.
- Cypress Five Star (Five Guys and Blaze Pizza)core86 Repairs partnered with Cypress Five Star, the largest Five Guys franchisee in North America, to provide proactive repairs management, planned preventative maintenance, and invoice insight dashboard for improved spend management.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
86 Repairs competitors and assessment
Company assessmentDirect peers
- ServiceChannel: SaaS platform for multi-location operators (including restaurants and QSR) to manage facility maintenance and service provider networks. Closest direct competitor in verticalized R&M management with a two-sided vendor marketplace model.
- UpKeep: CMMS and asset operations management platform used by maintenance teams to track work orders, assets, and preventive maintenance. Comparable in delivering R&M software to multi-unit operators, though less restaurant-specialized.
- Fiix (by Rockwell Automation): Cloud-based CMMS for maintenance and asset management with work order, PM scheduling, and analytics capabilities. Competes for the same R&M software budget at multi-unit operators including restaurant chains.
Emerging players
- Limble CMMS: Modern CMMS platform serving multi-location operators with work order, asset, and preventive maintenance management. Increasingly used by restaurant and food-service groups as an alternative to 86 Repairs.
- Otter (by Toast): Restaurant operations platform (owned by Toast) used by chains for order management and analytics. Increasingly bundled into the Toast ecosystem and could expand into equipment/operations management adjacent to 86 Repairs.
- Jolt: Operations execution platform for restaurants covering staff scheduling, food safety, and equipment checklists. Overlaps with 86 Repairs on preventative maintenance scheduling and frontline staff workflows.
Broad incumbents
- Brightly Software (formerly Dude Solutions): Enterprise asset and facility management software for large multi-site operators. Adjacent incumbent that could expand into restaurant R&M workflows and compete for enterprise deals.
- ServiceNow Field Service Management: Large enterprise FSM/CMMS suite used by global multi-site operators. Competes at the high end of the market where large restaurant enterprises standardize on a single platform for all service operations.
- Restaurant365: Restaurant-specific cloud ERP covering accounting, inventory, payroll, and operations for multi-unit operators. A bundled restaurant-ops platform that could add R&M capabilities and squeeze 86 Repairs on distribution.
- Crunchtime: Restaurant operations platform for inventory, food cost, and labor management used by major chains. Adjacent restaurant-tech incumbent whose customer relationships could be leveraged to enter R&M workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
86 Repairs social profiles
Digital presence86 Repairs financial estimates
Financial estimateRevenue estimate
Valuation estimate
86 Repairs leadership team
Management profileNumber of profiles
Profiles3 records
86 Repairs funding detail
Funding detailFunding overview
Funding rounds6 records
Investors16 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
86 Repairs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 86 Repairs
What does 86 Repairs do?
86 Repairs provides a restaurant equipment repair and maintenance (R&M) management platform serving multi-unit restaurant operators across North America. The company offers two delivery models: a self-service software platform with automated workflows, AI-driven vendor analytics, and predictive asset management, and a full-service managed offering where its 24/7/365 support team handles the entire repair process end-to-end for operators. The platform connects operators to a network of 18,000 service providers with no invoice markups or pass-through fees.
Is 86 Repairs a public or private company?
86 Repairs is a private company. It is classified as venture growth investor backed and is currently operating.
When was 86 Repairs founded?
86 Repairs was founded in 2019. It employs 51 to 100 people.
Where is 86 Repairs based?
86 Repairs is headquartered in Chicago, United States, in the North America region.
How does 86 Repairs make money?
Two revenue lines are on record. R&M Management Platform Subscription is the primary driver. The others are full-Service R&M Management.
Who are 86 Repairs's main competitors?
Direct peers on record are ServiceChannel, UpKeep and Fiix (by Rockwell Automation). Emerging players are Limble CMMS, Otter (by Toast) and Jolt. Broad incumbents are Brightly Software (formerly Dude Solutions), ServiceNow Field Service Management, Restaurant365 and Crunchtime.
Does 86 Repairs have an API?
No public API is recorded for 86 Repairs.
What industry is 86 Repairs in?
86 Repairs's product category is Restaurant Equipment Maintenance Software. Its primary akta.pro industry code is IMAIACAM, Emergency Breakdown & Rapid Response Maintenance Services, with a secondary code of HSAOAHAJ, Commercial HVAC Maintenance Agreements & PM Programs. Its NAICS code is 8113 and its SIC code is 8744.