Everbridge

What Everbridge does

Everbridge, Inc. is a Vienna, Virginia-headquartered critical event management (CEM) software company serving more than 6,500 customers across 195 countries, following its 2024 take-private by Thoma Bravo for $1.5 billion. The company operates a unified platform architecture anchored by Everbridge 360, an AI-powered High Velocity CEM engine that ingests more than 25,000 daily risk signals and delivers roughly 6 billion mass notifications annually. Built around this core are integrated modules covering mass notification, business continuity planning (BC in the Cloud), IT incident resolution (xMatters), E911 safety (RedSky), desktop messaging (SnapComms), travel risk management (Travel Protector), physical security integration (Control Center), lone-worker wearables (Personal Safety Devices), and citizen-scale public warning. Customers span healthcare, financial services, government and federal agencies, energy and utilities, manufacturing, higher education, life sciences, and technology, with named logos including Goldman Sachs, State of Oregon, Siemens, Bristol Myers Squibb, Energy Transfer, and Sony Interactive Entertainment.

The platform is differentiated by a proprietary 'Purpose-built AI' layer that drives risk scoring, predictive insights, automated response workflows, and anomaly detection across multimodal inputs (text, structured data, geospatial/weather feeds). The product portfolio is the result of sustained M&A, including xMatters (2021, $240M), NC4 (2019, $83M), SnapComms (2020), one2many (2020), and Infinite Blue (2024), combined with organic platform development. Recent strategic actions include the launch of a parametric insurance subsidiary (Everbridge Insurance Services, LLC, December 2025), a joint Emergency Event Management solution with ServiceNow and Ekatra (December 2025), and a 2026 platform evolution introducing Dynamically Adaptive Resilience.

Revenue is generated primarily through quote-based enterprise SaaS subscriptions on multi-year contracts, supplemented by professional services (implementation, configuration, Everbridge University training) and channel/partner resale margin via the Global Partner Program. GTM is enterprise field-sales driven, supported by ecosystem partnerships (notably ServiceNow and Salesforce HealthCloud) and a self-serve 'Best in Resilience Maturity Self-Assessment' top-of-funnel tool. The company is recognized as a Leader in the Forrester Wave for Critical Event Management Platforms and is featured in the Gartner Market Guide for Emergency and Mass Notification Systems.

Name

Everbridge

Legal name

Everbridge, Inc.

Website

https://everbridge.com

Company type

Private

Founded year

2002

Operating status

Acquired

Headcount range

1,001–5,000 employees

Short description

Everbridge operates an AI-powered critical event management (CEM) platform serving 6,500+ enterprise, government, and healthcare customers across 195 countries with mass notification, business continuity, IT incident resolution, and public warning capabilities.

Ownership category

akta.pro rank

Product category

Critical Event Management Software

NAICS

Web Search Portals and All Other Information Services (519290)

SIC

Transportation Services (4700)

akta.pro primary industry

Trip Cancellation/Interruption & Refund Protection Platforms (THALALAB)

akta.pro secondary industries

Underwriting, Pricing & Policy Administration (PAS) for Travel Insurance (THALALAK), Emergency Assistance & Case Management (Medical, Security, Evacuation) (THALALAG)

Keywords

• Critical event management
• Mass notification software
• Business continuity platform
• IT incident management
• Public warning systems

Headquarters

HQ city

Burlington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription: Recurring SaaS subscription revenue across CEM platform modules (mass notification, crisis management, business continuity, IT incident management via xMatters, E911 via RedSky). Enterprise contracts with multi-year terms are standard for large accounts.
2. Professional Services: Implementation, configuration, and consulting services alongside the platform; includes Everbridge University training programs.
3. Channel/Partner Resale Margin: Margin earned through Global Partner Program resellers, technology partners, and service alliance partners distributing Everbridge solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Everbridge sells the Everbridge 360 critical event management software platform — an AI-powered suite that combines mass notification, crisis management, business continuity planning, IT incident response (xMatters), travel risk management (Travel Protector), E911 safety (RedSky), citizen public warning (one2many), and physical security integration (Control Center) on a single SaaS platform. It is sold primarily to large enterprises and government agencies through multi-year subscriptions with quote-based pricing and is supplemented by professional services, partner/reseller channels, and a parametric insurance agency.

Product overview

Everbridge operates as a unified Critical Event Management (CEM) platform-plus-modules architecture, anchored by its flagship Everbridge 360™ platform and the High Velocity CEM engine. The 360 platform is powered by a proprietary Purpose-built AI layer that drives real-time risk intelligence, automated workflows, and predictive insights across the entire product suite. Built around this core are integrated modules: BC in the Cloud® for business continuity and disaster recovery planning; xMatters for IT incident management and digital operations; Travel Risk Management (Travel Protector) for traveler safety; Control Center for physical security integration; Response Management for real-time incident coordination; Personal Safety Devices (PSD) for lone worker protection; SnapComms for desktop employee messaging; RedSky for E911 compliance; and Public Warning for citizen-scale emergency alerting. Acquired brands extend the portfolio — Infinite Blue (business continuity) and Everbridge Insurance Services, LLC (parametric insurance). The Emergency Event Management (EEM) joint solution with ServiceNow and Ekatra connects High Velocity CEM with the ServiceNow AI Platform for critical infrastructure response. The Pre-Travel Health Screening add-on extends Travel Protector with AI-powered medical clearance powered by Salesforce HealthCloud. Together these offerings allow Everbridge to deliver end-to-end resilience — from risk detection and threat intelligence through coordinated response, automated communications, and financial recovery — supporting more than 6,500 customers globally, 2 billion people across 195 countries, 25,000+ daily risk signals, and 6 billion mass notifications annually.

Differentiator

Problem solved

Functional benefit

Brands

• Everbridge 360™: Flagship platform for managing critical events at scale across the enterprise
• High Velocity CEM™
• BC in the Cloud®
• xMatters
• Travel Protector
• Control Center
• SnapComms
• RedSky
• Public Warning
• Personal Safety Devices
• Everbridge Assist

Products and services

• Everbridge 360 Unified Critical Event Management (CEM) platform combining risk intelligence, communication, collaboration, and coordination capabilities to manage critical events at scale across the enterprise. Built on the High Velocity CEM engine and powered by Purpose-built AI; targets large enterprises and government agencies.
• High Velocity Critical Event Management (CEM) AI-powered CEM engine that turns risk intelligence into coordinated action, combining real-time threat intelligence, AI-driven automation, and human-guided oversight. Supports the Dynamically Adaptive Resilience approach introduced in 2026.
• BC in the Cloud Cloud-based business continuity and disaster recovery planning platform that helps organizations develop and maintain continuity plans, run Resilience Gold certification programs, and scale continuity operations across the enterprise.
• xMatters IT incident management and digital operations platform that resolves IT incidents through automation and AI. Provides on-call rotation management, team coordination, automated stakeholder communications, dynamic incident routing, and workflow automation across integrations including Slack, ServiceNow, and BigPanda.
• Travel Risk Management (Travel Protector) Travel risk management platform that safeguards traveling and remote employees through real-time threat monitoring, dynamic employee tracking, instant alerts, and 24/7 multilingual medical and security support.
• Control Center Physical security operations platform that integrates disparate physical security systems (access control, video, sensors) into a unified operational control layer for situational awareness and response.
• Response Management Real-time incident coordination and response capability within the CEM platform, enabling organizations to manage crisis response, stakeholder communications, and operational decisions during critical events.
• Personal Safety Devices Wearable safety devices integrated with the High Velocity CEM platform to protect lone workers with emergency alerts, location awareness, and fall detection capabilities.
• SnapComms Employee desktop notification and messaging solution that engages and informs employees via direct messages to their workstation.
• RedSky E911 safety solution that protects employees and ensures safety compliance with enhanced 911 capabilities for enterprise communications.
• Public Warning Mass public warning system to inform and protect citizens at scale, including cell broadcast capabilities (via one2many). Used by national and regional governments for emergency alerting.
• Infinite Blue Enterprise business continuity solution acquired in July 2024, enhancing Everbridge's enterprise resilience platform with integrated incident planning, response, and recovery capabilities.
• Everbridge Insurance Services, LLC Parametric insurance agency that helps organizations respond faster to extreme weather and operational disruptions. Coverage is based on objective indicators such as wind speed, rainfall, and seismic activity, integrating risk intelligence, incident response, and financial resilience.
• Emergency Event Management (EEM) Solution Joint solution with ServiceNow and Ekatra that combines predictive intelligence, AI-powered workflows, and field coordination for critical infrastructure organizations (utilities, transportation, logistics, state and local government). Integrates Everbridge High Velocity CEM with the ServiceNow AI Platform.
• Pre-Travel Health Screening AI-powered pre-travel health screening service integrated with Travel Protector and powered by Salesforce HealthCloud. Screens employees for medical risks before travel and auto-determines clearance or escalates cases to clinical review; available as a modular add-on.

Quantifiable outcome

• 15x faster response to critical events
• +4 more outcomes

Named customers44 records

Segments10 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature6 records

Partnerships

Twelve partnerships are on record, tiered core, flagship and minor.

• RiskonnectcoreStrategic or Co-development Partner · 1 November 2024Partnership announced November 2024 to integrate Everbridge CEM with Riskonnect's Integrated Risk Management platform for unified risk visibility and response.
• ServiceNowflagshipTechnology or IntegrationDeep technology integration between Everbridge CEM and the ServiceNow platform; referenced multiple times as a collaboration partner on the Everbridge website, supporting joint go-to-market and integrated workflows for critical event and IT service management.
• MitelcoreStrategic or Co-development PartnerMitel commissioned research study in collaboration with Everbridge on critical event management and communications; co-marketed thought leadership content.
• EkatracoreStrategic or Co-development PartnerJoint development of Emergency Event Management solution combining Everbridge platform with Ekatra capabilities.
• Salesforce HealthCloudcoreTechnology or IntegrationPre-Travel Health Screening integration connecting Everbridge with Salesforce HealthCloud for travel risk and health screening workflows.
• Boston Athletic AssociationminorGTM or Marketing PartnerBoston Marathon partnership for mass notification and event safety communications.
• SnapCommscoreOEM/ Whitelabel/ Licensing PartnerSnapComms internal communications product line is now part of the Everbridge product portfolio (acquired/integrated).
• RedSkycoreOEM/ Whitelabel/ Licensing PartnerRedSky E911 product line is now part of the Everbridge product portfolio (acquired/integrated).
• xMattersflagshipOEM/ Whitelabel/ Licensing PartnerxMatters IT incident resolution product line is now part of the Everbridge product portfolio (acquired/integrated).
• Infinite BluecoreOEM/ Whitelabel/ Licensing PartnerInfinite Blue acquired by Everbridge; brings BC/CM software capabilities integrated into the platform.
• one2manycoreOEM/ Whitelabel/ Licensing Partnerone2many acquired by Everbridge; cell broadcast technology used in the Dutch Ministry of Justice & Safety cell broadcast deployment.
• ConvergintminorChannel Partner/ Reseller/ DistributorNamed Userful's North American Channel Partner of the Year; relevant through Userful integration with Everbridge.

Scale indicators7 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• OnSolve: OnSolve is the closest direct competitor to Everbridge in critical event management and mass notification, offering enterprise alerting, risk intelligence, and crisis communications across similar verticals (government, healthcare, financial services).
• BlackBerry AtHoc: BlackBerry's AtHoc product is a direct competitor in networked critical event management and mass notification, particularly strong in government, defense, and large enterprise accounts where Everbridge also competes.
• Riskonnect: Riskonnect offers an Integrated Risk Management platform that Everbridge partnered with in November 2024, and overlaps directly in operational risk, business continuity, and resilience workflows for enterprise customers.
• International SOS: International SOS competes directly with Everbridge Travel Protector (Travel Risk Management), offering medical and security assistance services for traveling employees with global 24/7 multilingual support.
• Crisis24 / GardaWorld: Crisis24 (a GardaWorld company) provides integrated risk management, travel risk, and crisis response services that overlap with Everbridge's CEM, travel risk, and emergency assistance offerings.
• PagerDuty: PagerDuty is a real-time operations and incident response platform that competes with Everbridge's xMatters product for IT incident management, on-call scheduling, and digital operations use cases.

Broad incumbents

• Motorola Solutions (Rave Mobile Safety): Motorola Solutions acquired Rave Mobile Safety to add mass notification and emergency communication capabilities to its public safety and command-center portfolio, competing with Everbridge in government and enterprise alerting.
• ServiceNow: ServiceNow is both an Everbridge partner (EEM joint solution, xMatters integration) and a broad incumbent expanding into incident response, security operations, and operational resilience workflows that overlap with CEM.

Emerging players

• Dataminr: Dataminr provides real-time event and risk intelligence detection using AI across public data streams, increasingly overlapping with Everbridge's risk intelligence layer and competing for corporate security and emergency management buyers.

Regional players

• F24 AG: F24 is a European leader in alerting and crisis management, competing with Everbridge Public Warning in DACH and broader EMEA markets through its FACT24 and CIM solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=bwovf5jYJPs
• Xx.com/Everbridge
• LinkedInlinkedin.com/company/everbridge

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Subsidiaries3 records

Funding overview

Funding rounds5 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A16 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Everbridge