What Shipper does

Shipper is an Indonesia-focused logistics technology platform founded in 2017 and headquartered in Jakarta, offering an integrated suite of fulfillment, multi-carrier last-mile delivery aggregation, contract logistics, international freight forwarding, and an e-commerce enablement sub-brand called Aloshop. Underlying the service stack is a proprietary warehouse management system (WMS) that powers Shipper's shared warehouse network and order processing, complemented by native integrations with major Indonesian e-commerce marketplaces (Shopee, Tokopedia, Lazada) and a Shopify plugin that extends reach to SMB merchants. The platform serves a broad B2B customer base spanning FMCG, beauty and cosmetics, fashion and lifestyle, electronics, pharmaceutical and healthcare, automotive, industrial, luxury, and hobby and sports verticals, with named enterprise customers including Bata, Halodoc, Semen Indonesia, Bayer, Electrolux, MAP, Matahari, Kopi Kenangan, Berrybenka, and Canon Thailand, alongside a long tail of mid-market and SMB accounts accessed via Aloshop and the Shopify plugin.

Shipper monetizes primarily through transaction fees on fulfillment orders and aggregator-shipped parcels, supplemented by managed-services contracts in its contract logistics line and professional-services / commission revenue from Aloshop's marketplace enablement. Distribution is hybrid: direct enterprise field sales for large accounts (Bata, Halodoc, Semen Indonesia, Kopi Kenangan), digital self-serve and the Shopify plugin for SMBs, and marketplace-led acquisition through Shopee, Tokopedia and Lazada. The company has raised approximately $131.9M across six disclosed funding rounds from 2019 through 2022, with lead investors including DST Global, Peak XV Partners, Naspers/ Prosus, and Y Combinator; it acquired Pakde and PORTER in September 2020 to consolidate last-mile capacity, and obtained ISO 9001, 14001, 45001 and 27001 certifications in 2024 to support enterprise and regulated-vertical procurement. The company is privately held and operates primarily within Indonesia, with limited but visible Southeast Asia cross-border activity through the Aloshop sub-brand.

Name

Shipper

Website

https://shipper.id

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

251–500 employees

Short description

Shipper is an Indonesian logistics technology platform providing fulfillment, multi-carrier last-mile delivery aggregation, contract logistics, freight forwarding, and the Aloshop e-commerce enabler to enterprise, mid-market, and SMB customers across multiple verticals.

Ownership category

akta.pro rank

Product category

Logistics & Fulfillment Services

NAICS

Freight Transportation Arrangement (488510), Marine Cargo Handling (488320), Marine Cargo Handling (48832)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Water Transportation (4400), Public Warehousing & Storage (4220)

akta.pro primary industry

Refrigerated Ocean Shipping (Reefer Containers & Specialized Reefer Vessels) (TLADAHAD)

akta.pro secondary industries

Cross-Border E-commerce Ocean Forwarding (DDP/DDU) (TLACABAK), Ocean Export Forwarding (Booking/VGM/SI/BL) (TLACABAF), Dry Bulk Ocean Shipping (Capesize/Panamax/Handysize) (TLADAKAA), Stevedoring & Vessel Loading/Discharging (Ship-to-Shore Operations) (TLAHALAA)

Keywords

• Logistics fulfillment services
• Last-mile delivery aggregation
• Warehouse management systems
• Freight forwarding services
• E-commerce enablement

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Technology or R&D, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Fulfillment Services Revenue: Shipper charges businesses for end-to-end fulfillment services including storage, order processing, picking, packing, and shipping. Revenue is generated through per-order processing fees, storage fees, and shipping fees passed through carrier networks.
2. Logistics Aggregator Revenue: As a logistics aggregator, Shipper earns transaction fees or take rates on shipments arranged through its platform across multiple carrier partners, including last-mile delivery services.
3. Freight Forwarding Revenue: International freight forwarding services for export and import generate revenue through freight charges, customs handling fees, and logistics management fees.
4. Contract Logistics Revenue: Dedicated contract logistics services for enterprise clients generate recurring revenue through long-term contractual agreements for warehousing, distribution, and supply chain management.
5. Aloshop E-Commerce Enabler Revenue: Aloshop provides e-commerce enablement services helping brands sell across marketplaces, likely generating revenue through service fees or commissions on facilitated sales.

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Shipper is an Indonesia-based technology-enabled logistics platform that provides end-to-end supply chain solutions to businesses. Its core offerings span a logistics aggregator for multi-carrier shipping and last-mile delivery, fulfillment and warehousing powered by a proprietary WMS, contract logistics for dedicated enterprise operations, international freight forwarding for export and import, and the Aloshop sub-brand for e-commerce marketplace enablement across Shopee, Tokopedia, and Lazada.

Product overview

Shipper is a technology-based logistics and fulfillment platform operating in Indonesia, offering an integrated suite of services through a platform-plus-modules architecture. The core offerings include: (1) Logistics Aggregator & Last Mile Delivery for carrier aggregation and delivery services; (2) Fulfillment & Warehouse for end-to-end warehousing and order fulfillment; (3) Contract Logistics for dedicated supply chain solutions; (4) Freight Forwarding for international import/export; and (5) Aloshop as an e-commerce enabler sub-brand for marketplace and digital commerce support. Additionally, Shipper provides industry-specific vertical solutions across FMCG, Beauty & Cosmetics, Fashion & Lifestyle, Household, Electronics, Pharmaceutical, Automotive, Industrial Goods, Luxury, and Hobby & Sports sectors. Real-time shipment tracking is available as a platform feature. The company operates primarily in Indonesia with case studies demonstrating integration with major brands and retailers.

Differentiator

Problem solved

Functional benefit

Brands

• Aloshop: E-Commerce Enabler service by Shipper, helping brands expand their digital commerce presence and marketplace operations

Products and services

• Logistics Aggregator & Last-Mile Delivery Aggregates multiple logistics carriers into a single platform, enabling businesses in Indonesia to compare rates, manage shipments, and access last-mile delivery across multiple carriers. Targeted at e-commerce sellers and enterprises requiring multi-carrier shipping options.
• Fulfillment & Warehouse Services End-to-end fulfillment services including storage, pick-and-pack, inventory management, and order processing through a network of strategically located warehouses, supported by Shipper's proprietary Warehouse Management System. Designed for brands and e-commerce sellers in Indonesia.
• Contract Logistics Integrated contract logistics solutions providing dedicated warehousing, distribution, and supply chain management tailored to the specific operational needs of enterprise clients such as Electrolux, Beko, Semen Indonesia, and Nabati.
• Freight Forwarding International freight forwarding services for export and import operations, managing sea and air cargo transportation, customs handling, and logistics management across global routes. Used by businesses such as OKI Sinarmas for upstream logistics.
• Aloshop E-Commerce Enabler E-commerce enablement solution under the Aloshop sub-brand that helps brands and retailers establish and manage their presence across Indonesian e-commerce marketplaces including Shopee, Tokopedia, Lazada, and others. Used by brands such as Canon Thailand, Bayer, MAP, and Matahari.
• Shipper Shopify Plugin Official Shipper plugin available on the Shopify App Store that enables Shopify store owners to directly access Shipper's logistics and shipping services from within their Shopify dashboard. Targeted at small and medium e-commerce merchants using Shopify.

Quantifiable outcome

• Berrybenka reduced fulfillment costs by 20% with shared warehouse network
• +5 more outcomes

Named customers40 records

Segments12 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• APRINDO (Asosiasi Pengusaha Ritel Indonesia)coreStrategic or Co-development Partner · 1 January 2024Shipper and APRINDO (Indonesian Retail Entrepreneurs Association) have a cooperation to support UMKM (SME) business expansion into global markets, providing logistics solutions to help small and medium businesses access international markets.
• Inabuyer EV ExpominorGTM or Marketing Partner · 1 January 2024Shipper collaborated with Inabuyer EV Expo to support sustainable mobility in Indonesia, participating in the EV Expo event focused on sustainable future transportation solutions and Indonesian electric vehicle ecosystem development.
• Indonesia Retail and E-commerce Summit 2024minorGTM or Marketing Partner · 1 January 2024Shipper participated in and contributed insights to the Indonesia Retail and E-commerce Summit 2024, engaging with industry leaders and building brand presence within the Indonesian retail and e-commerce community.
• CX Strategy Forum IndonesiaminorGTM or Marketing Partner · 1 January 2024Shipper contributed to the CX Strategy Forum Indonesia, sharing insights on leveraging innovative tech strategies to enhance customer experience in the Indonesian market.
• ShopifycoreTechnology or IntegrationShipper has developed an official plugin available on the Shopify App Store, enabling Shopify merchants to directly access Shipper's logistics and shipping services from their store dashboard, providing seamless integration for e-commerce shipping management.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• J&T Express: Major Indonesian and Southeast Asian logistics and last-mile delivery provider operating its own carrier network; competes directly with Shipper's aggregator and fulfillment offerings across the same e-commerce and enterprise customer base.
• SiCepat Ekspres: Indonesia-focused last-mile delivery and logistics company serving e-commerce shippers and enterprises; offers overlapping fulfillment, shipping, and COD services comparable to Shipper's core offering.
• AnterAja: Indonesian logistics and last-mile delivery provider competing in the same e-commerce fulfillment and COD parcel market as Shipper's aggregator business.
• Ninja Van: Southeast Asia-based tech-enabled logistics company offering last-mile, fulfillment, and cross-border services; competes with Shipper across Indonesian enterprise and e-commerce customers.
• Kargo Technologies: Indonesian B2B logistics and freight platform connecting shippers with trucking carriers; closely comparable to Shipper's aggregator and contract logistics offerings for enterprise and SME shippers.
• Waresix: Indonesian warehouse and fulfillment marketplace targeting enterprise shippers; overlaps with Shipper's warehousing, fulfillment, and shared-warehouse network positioning.
• Deliveree: Southeast Asian on-demand trucking and logistics marketplace; comparable to Shipper's multi-carrier aggregation model and enterprise contract logistics in Indonesia.

Broad incumbents

• JNE: Incumbent Indonesian logistics and courier company with broad delivery, warehousing, and freight services; competes across Shipper's fulfillment, last-mile, and contract logistics segments.
• Shopify Fulfillment Network: Shopify's owned fulfillment and shipping ecosystem integrates with merchants worldwide, including via Shipper's plugin; a broader incumbent that competes for the same SMB and mid-market e-commerce seller wallet.

Regional players

• Shiprocket: India-based logistics aggregator and fulfillment platform for e-commerce sellers; functionally analogous to Shipper's aggregator-plus-fulfillment model though operating in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ShipperID
• Facebookfacebook.com/shipperID

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds6 records

Investors17 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shipper