Heartbeat

What Heartbeat does

Heartbeat (legally Heartbeat Chat LLC) is a US-incorporated, remote-first SaaS company founded in 2020 that operates an all-in-one community platform for creators, educators, coaches, and small-to-mid-market course businesses. The product consolidates memberships, courses, live and evergreen events, payments, document libraries, landing pages, and automation into a single branded hub hosted on the customer's own domain. The platform is modular — core modules include Discussions (channels, DMs, live rooms, member directory with auto-matchups), Courses (evergreen and cohort-based with drip lessons and native video), Events (with Zoom auto-link generation, calendar sync, and tiered ticketing), Payments (subscriptions, installments, pay-what-you-want, affiliate management), Workflows (behavior-triggered email/DM/push automation), Documents (Notion-style knowledge base), Landing Pages, and a Branded App (white-label iOS/Android on the Scale tier).

The core technical differentiator is Pulse AI, a proprietary conversational agent that takes real actions inside the platform — building courses from transcripts, configuring paid offers, setting up workflows, drafting landing pages, generating images, and creating automated groups — rather than only suggesting next steps. The technology stack sits on cloud infrastructure with Stripe as the payment rail, Zoom for video, and Zapier for extended automation; API access is available on Grow+ plans. Native AI modalities include text and image generation, with capability types spanning autonomous agents, process automation, generative AI, and rule-based recommendation (matchups).

Heartbeat generates revenue through a tiered subscription model — Build ($49/mo, up to 350 members), Grow ($149/mo, up to 1,000 members), and Scale ($849/mo, unlimited members with white-label app) — plus transaction fees on member payments (5% Build, 2.5% Grow, 1.25% Scale, on top of Stripe's 2.9% + $0.30). The go-to-market is fully self-serve product-led growth: 14-day free trial, no credit card required, with Pulse AI handling conversational onboarding. Distribution is global, reaching a reported 25,000+ communities and processing over $23M in member payments to date. The company is privately held with no disclosed institutional investors beyond an early Social Starts relationship, and no parent company.

Name

Heartbeat

Legal name

Heartbeat Chat LLC

Website

https://heartbeat.chat

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Heartbeat is an all-in-one community platform that enables creators, educators, coaches, and small businesses to build and monetize branded memberships, courses, events, and payments on their own domain, powered by a proprietary Pulse AI co-builder.

Ownership category

akta.pro rank

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription Plans: Monthly and annual subscription tiers (Build $49/mo, Grow $149/mo, Scale $849/mo). Revenue from software-as-a-service platform fees. Processing fees on payments (5% Build, 2.5% Grow, 1.25% Scale).
2. Member Payments: Platform processes member payments for communities. Creators earn from memberships, courses, events, and digital products. Heartbeat takes transaction fees on processed payments.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Heartbeat is an all-in-one community platform that enables creators, educators, coaches, and entrepreneurs to build and monetize memberships, courses, events, and digital products on their own domain. The platform combines community discussion channels, native course hosting, event ticketing, payment processing, and an AI co-builder (Pulse AI) that configures the platform through conversation.

Product overview

Heartbeat is a unified all-in-one community platform for creators and businesses to build and monetize memberships, courses, events, and payments. The core Heartbeat Community Platform serves as the central hub, supplemented by integrated modules including Branded App (white-label mobile on Scale tier), Landing Pages (with AI prompt-to-page), Events (with tiered ticketing and Zoom integration), Discussions (channels, DMs, live rooms), Courses (evergreen, cohort, and drip formats), Workflows (behavior-triggered automation), Documents (knowledge base), Payments (subscriptions, one-time, affiliates), and Pulse AI (conversational AI co-builder). The platform operates on tiered pricing: Build ($49/mo, 350 members), Grow ($149/mo, 1,000 members), and Scale ($849/mo, unlimited members with white-label app).

Differentiator

Problem solved

Functional benefit

Brands

• Pulse: AI co-builder feature that helps community leaders build courses, configure paid offers, set up workflows, and draft landing pages through conversation.

Products and services

• Heartbeat Community Platform All-in-one community platform that enables creators and businesses to build memberships, courses, events, and payments in one branded hub on their own domain. Integrates community discussion, content delivery, monetization, and automation under a single platform.
• Branded App

Quantifiable outcome

• $200K to $5M/yr growth in 14 months for MAC Enterprise Consulting
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability6 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• StripecoreTechnology or IntegrationNative payment processing integration for memberships, courses, events, and digital products. Heartbeat processes payments through Stripe with configurable billing intervals, installment plans, and subscription management.
• ZoomcoreTechnology or IntegrationDeep Zoom integration: auto-generates meeting links for events, syncs recordings, tracks attendance automatically without manual setup. Available on all plans.
• ZapiercoreTechnology or IntegrationZapier integration available on all Heartbeat plans (Build tier and up), enabling automation connections with thousands of external tools.
• Google CalendarcoreTechnology or IntegrationAuto calendar sync: events automatically added to member's Google or Apple Calendar on RSVP. Heartbeat also integrates with Outlook.
• NotioncoreTechnology or IntegrationNotion-style knowledge base editing in Heartbeat with Notion doc sync available. Integrations for content management and documentation.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Circle: All-in-one community platform for creators and brands, offering spaces, courses, events, and payments. Most direct overlap with Heartbeat and explicitly named by Heartbeat as a competitor it migrates customers from.
• Skool: Community + courses platform targeting creators and educators, combining gamified discussions with course delivery. Closely comparable on pricing, target customer, and community-led growth motion.
• Mighty Networks: Community platform offering courses, events, and memberships under branded experiences for creators and businesses. Direct competitor in the same niche with similar pricing tiers and feature set.
• Kajabi: All-in-one creator platform for courses, coaching, communities, podcasts, and email. Comparable target customer (creators/educators) and all-in-one positioning; typically positioned at a higher price point.
• Thinkific: Course-creation platform with communities and memberships, serving creators and SMB educators. Overlaps significantly on courses + community + payments, though historically more course-centric.
• Podia: All-in-one platform for selling courses, downloads, webinars, and memberships with built-in community. Similar SMB creator focus and one-platform value proposition.
• Teachable: Course platform with coaching and digital products; serves creators and SMB educators. Comparable course + monetization offering though less community-native than Heartbeat.

Broad incumbents

• Discord: Mass-market communication platform widely used by creators for community. Heartbeat explicitly positions as an owned-audience alternative to rented Discord communities, with monetization and courses layered on top.

Emerging players

• Patreon: Membership monetization platform for creators with built-in community and tiered subscriptions. Comparable monetization model but weaker course/event tooling than Heartbeat.

Others

• Slack: Workplace messaging platform Heartbeat displaces for creators wanting community + courses + payments in one place. Indirect substitute rather than a direct buyer-side competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@heartbeat-chat
• LinkedInlinkedin.com/company/heartbeatchat
• Instagraminstagram.com/join.heartbeat
• Xx.com/heartbeat_chat

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heartbeat