ServiceCore
ServiceCore provides cloud-based vertical SaaS for portable sanitation, septic, roll-off dumpster, grease, and fog operators, unifying job management, routing, inventory, and QuickBooks-integrated billing on a per-truck subscription model across 1,500+ customers.
- Company typePrivate
- Founded2017
- HeadquartersLakewood, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What ServiceCore does
ServiceCore is a cloud-based vertical SaaS company founded in 2017 and headquartered in Denver (with a Lakewood, CO mailing address) that provides all-in-one business management software exclusively for operators in the liquid waste and roll-off rental industries. Its core platform unifies customer and job management, scheduling, routing and dispatch, inventory tracking (including portable restroom and roll-off dumpster units), and automated billing with native QuickBooks synchronization, supported by a driver-facing mobile app for Android and iOS. The product surface has been expanded through the May 2023 acquisition of Docket (roll-off dumpster rental software with GPS and QR-code tracking, online booking, and customer portals) and through add-on modules including ServiceCorePAY (payment processing), ServiceCoreSELL (CRM and sales pipeline management), and Digital Marketing Services. The company also publishes the annual Portable Sanitation Industry Benchmark Report, an industry thought-leadership asset built on its aggregated customer base.
The company makes money primarily through per-truck monthly subscription pricing under annual contracts, with tiered START and PRO plans, plus optional professional services in digital marketing and add-on revenue from integrated payment processing. Go-to-market is sales-led and demo-driven with inside-sales phone support, targeting SMB and mid-market operators with multiple trucks; onboarding is a structured 6–12 week process staffed by former industry operators. ServiceCore is privately held, with Mainsail Partners holding the majority stake since the February 2022 $54 million growth investment that marked Full In Partners' exit, and the company reports over 1,500 customers managing 556,000 tracked units and 3.5 million completed jobs across portable sanitation, septic, roll-off, grease, and fog segments.
ServiceCore firmographics
Firmographics- Name
- ServiceCore
- Legal name
- ServiceCore, Inc.
- Website
- https://servicecore.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ServiceCore provides cloud-based vertical SaaS for portable sanitation, septic, roll-off dumpster, grease, and fog operators, unifying job management, routing, inventory, and QuickBooks-integrated billing on a per-truck subscription model across 1,500+ customers.
- Ownership category
- akta.pro rank
ServiceCore industry classification
Industry- Product category
- Vertical Field Service Management Software for Waste Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
- akta.pro secondary industry
- Dumpster Rental & Roll-Off Container Services (HSAKALAL)
Keywords
Where ServiceCore is headquartered
LocationHeadquarters
- HQ city
- Lakewood
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ServiceCore business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Software (per truck): ServiceCore is priced on a per truck basis with monthly billing and annual contracts. The subscription includes customer and job management, routing, inventory, and billing features. Additional costs apply for digital marketing services.
- Digital Marketing Services: Optional additional services for digital marketing assistance, priced separately from the core software subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | START: Essential features for business efficiency |
| Subscription | Monthly | PRO: Advanced features to rise above competition |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
ServiceCore product offering
Product offeringCore offering
ServiceCore sells a cloud-based, vertical SaaS platform that provides all-in-one business management for portable restroom, septic, grease, and roll-off dumpster operators. The platform unifies customer and job management, dispatching and route optimization, inventory tracking, automated billing with QuickBooks compatibility, and a driver mobile app, sold on a per-truck monthly subscription basis. After its 2023 acquisition of Docket, ServiceCore also operates a dedicated roll-off dumpster rental product with GPS tracking, QR code scanning, customer portal, and online booking.
Product overview
ServiceCore is a cloud-based SaaS platform providing all-in-one business management software exclusively for portable sanitation, septic, and roll-off dumpster operators. The core ServiceCore platform (available in START and Pro tiers) handles customer and job management, scheduling/routing/dispatching, inventory tracking, billing with QuickBooks compatibility, and provides a mobile app for drivers. The acquired product Docket specializes in roll-off dumpster rental with GPS monitoring, custom websites, flexible payment systems, and customer communication tools. Additional modules include ServiceCorePAY for payment processing, ServiceCoreSELL for sales management, and digital marketing services. The company publishes annual industry benchmark reports for its customer base.
Differentiator
Problem solved
Functional benefit
Brands
- Docket: Dumpster rental software for roll-off dumpster rental and junk hauling businesses, handling scheduling, GPS monitoring, payment processing, and customer communication.
Products and services
- ServiceCore Core Platform Cloud-based, all-in-one business management software for portable sanitation, septic, grease, and roll-off dumpster operators. Provides customer and job management, scheduling, dispatching, route optimization, inventory tracking, automated billing, QuickBooks integration, and a driver mobile app, sold on a per-truck monthly subscription.
- Docket Roll-off Dumpster Software Specialized roll-off dumpster rental software acquired by ServiceCore. Handles scheduling, dispatching, GPS dumpster monitoring via PIN/QR code scanning, custom websites with shopping cart integration, flexible payment systems, 30+ customizable email/text notifications, secure card storage, and analytical reports for job profitability and client growth trends.
- ServiceCorePAY Integrated payment processing service offering credit card processing rates typically below 3.25%, enabling businesses to reduce payment processing fees compared to using Stripe, Square, or other processors directly.
- ServiceCoreSELL Sales management tool that helps teams manage leads, estimates, close rates, and sales team performance with a bird's-eye view of new opportunities in service areas.
- ServiceCore Mobile App Mobile application for drivers available on Android and iOS, providing turn-by-turn directions, job completion tracking, real-time progress monitoring, issue reporting with time-stamped photos, and driver location visibility for dispatchers.
- ServiceCore Digital Marketing Digital marketing services available at additional cost beyond the core subscription, including custom dumpster rental websites optimized for conversions, website design and management, and marketing support for portable sanitation businesses.
Quantifiable outcome
- Over 70% reduction in manual operations time
- +4 more outcomes
Companies that use ServiceCore
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles2 records
ServiceCore technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature7 records
ServiceCore partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and supporting.
- DocketcoreServiceCore acquired Docket, a software company serving roll-off businesses, to expand product capabilities and deliver a comprehensive software solution across portable sanitation, septic, fog, and roll-off industries.
- QuickBookscoreQuickBooks integration allows seamless data sync between ServiceCore and QuickBooks. Users can do all billing in ServiceCore without来回切换，系统自动将数据同步到QuickBooks.
- Authorize.net, Card Connect, PayrixsupportingThird-party payment processors for credit card processing services. ServiceCore helps businesses achieve rates below 3.25% through these partnerships.
- Satellite IndustriessupportingSupplier spotlight partnership featuring Satellite Industries President John Babcock. Satellite is described as the biggest supplier in the portable sanitation game.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
ServiceCore competitors and assessment
Company assessmentBroad incumbents
- ServiceMax (PTC): Enterprise field service management platform owned by PTC, serving asset-intensive industries. Comparable as a field service SaaS with similar scheduling and dispatch features but targeting larger enterprise customers.
- EverCommerce: Public holding company that owns multiple vertical SaaS businesses for blue-collar service industries. Directly relevant as ServiceCore's CMO previously led marketing for EverCommerce's portfolio, indicating deep category adjacency.
- Salesforce Field Service: Enterprise field service management capability within the Salesforce platform. Comparable as a broadly deployed field service SaaS but serving enterprise customers across many industries rather than specializing in waste services.
Emerging players
- FieldEdge: Cloud-based field service management software for residential contractors with dispatching, scheduling, and QuickBooks integration. Comparable SaaS model with similar SMB contractor focus and QuickBooks integration.
Direct peers
- WorkWave: Field service management and fleet management software for pest control, lawn care, and waste hauling companies. Closely comparable because it directly serves waste hauling and field service verticals with similar routing and billing capabilities.
- ServiceTitan: Leading cloud-based field service management software for commercial and residential service contractors. Highly comparable as a vertical-oriented SaaS platform serving trade and service operators with routing, dispatching, billing, and customer management — overlapping ServiceCore's core offering.
- Jobber: Cloud-based field service management software for small home service businesses including HVAC, plumbing, and cleaning. Comparable as a SaaS solution targeting SMB operators with scheduling, invoicing, and customer management functionality.
- Housecall Pro: All-in-one software platform for home service professionals with scheduling, dispatching, invoicing, and payment processing. Comparable SaaS model serving SMB field service operators with similar feature stack.
- AMCS Group: Enterprise software platform for the waste and recycling industry covering route optimization, fleet management, and customer billing. Direct vertical competitor to ServiceCore in waste management software.
Others
- QuickBooks (Intuit): Accounting software platform that ServiceCore integrates with natively. Relevant as both a critical integration partner and a potential competitor for basic invoicing and customer management workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ServiceCore social profiles
Digital presenceServiceCore financial estimates
Financial estimateRevenue estimate
Valuation estimate
ServiceCore leadership team
Management profileNumber of profiles
Profiles5 records
ServiceCore subsidiaries and ownership
Company hierarchySubsidiaries1 record
ServiceCore funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ServiceCore M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ServiceCore
What does ServiceCore do?
ServiceCore sells a cloud-based, vertical SaaS platform that provides all-in-one business management for portable restroom, septic, grease, and roll-off dumpster operators. The platform unifies customer and job management, dispatching and route optimization, inventory tracking, automated billing with QuickBooks compatibility, and a driver mobile app, sold on a per-truck monthly subscription basis. After its 2023 acquisition of Docket, ServiceCore also operates a dedicated roll-off dumpster rental product with GPS tracking, QR code scanning, customer portal, and online booking.
Is ServiceCore a public or private company?
ServiceCore is a private company. It is classified as private equity controlled and is currently operating.
When was ServiceCore founded?
ServiceCore was founded in 2017. It employs 101 to 250 people.
Where is ServiceCore based?
ServiceCore is headquartered in Lakewood, United States, in the North America region.
How does ServiceCore make money?
Two revenue lines are on record. Subscription Software (per truck) is the primary driver. The others are digital Marketing Services.
Who are ServiceCore's main competitors?
Broad incumbents on record are ServiceMax (PTC), EverCommerce and Salesforce Field Service. FieldEdge is listed as an emerging player. Direct peers are WorkWave, ServiceTitan, Jobber, Housecall Pro and AMCS Group. QuickBooks (Intuit) is listed as an others.
Does ServiceCore have an API?
No public API is recorded for ServiceCore.
What industry is ServiceCore in?
ServiceCore's product category is Vertical Field Service Management Software for Waste Services. Its primary akta.pro industry code is BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization), with a secondary code of HSAKALAL, Dumpster Rental & Roll-Off Container Services. Its NAICS code is 51821 and its SIC code is 7372.