UZURV
UZURV is a Richmond, VA-based Adaptive TNC providing FTA-compliant, on-demand paratransit and assisted mobility services to U.S. transit agencies and riders with disabilities or older adults, operating across 16 states and DC.
- Company typePrivate
- Founded2017
- HeadquartersRichmond, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What UZURV does
UZURV Holdings, Inc. is a Richmond, Virginia-based software-enabled Adaptive Transportation Network Company (Adaptive TNC) founded in 2017 that provides on-demand paratransit and assisted mobility services to U.S. public transit agencies and the riders they serve, principally adults with disabilities and older adults. The company's core offering is the Assisted Mobility Platform, an integrated technology stack that covers FTA-compliant driver onboarding and credentialing, compliance management, dispatching, real-time trip monitoring, and API-based integration with the dominant paratransit transit software platforms (Trapeze, Ecolane, Spare, RideCo). The platform is exposed to drivers through the UZURV Drive App and to riders through the WCAG 2.2 AA-accessible UZURV Ride App and a call center.
UZURV contracts primarily with transit agencies and paratransit programs on a per-trip basis, retaining the spread between agency-set fares/reimbursements and driver payouts; drivers on the platform are paid 20-30% above typical rideshare rates. The company also serves as a subcontractor to prime paratransit contractors (First Transit, MV Transportation, National Express, Transdev, MJM Innovations) and is accessible via the 791 Purchasing Cooperative. As of 2025, UZURV reports relationships with approximately 40-45 transit organizations across 16 states and Washington, D.C., including six of the top ten largest ADA paratransit programs by rider volume, with stated performance metrics of 98%+ on-time performance and 98% rider satisfaction, and agency-side cost savings of up to 53% per trip. The business is led by CEO Ned Freeman (appointed November 2024) and is privately held, having filed an SEC Form D in February 2024 for an exempt securities offering of approximately $34.8 million.
UZURV firmographics
Firmographics- Name
- UZURV
- Legal name
- UZURV Holdings, Inc.
- Website
- https://uzurv.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- UZURV is a Richmond, VA-based Adaptive TNC providing FTA-compliant, on-demand paratransit and assisted mobility services to U.S. transit agencies and riders with disabilities or older adults, operating across 16 states and DC.
- Ownership category
- akta.pro rank
UZURV industry classification
Industry- Product category
- Paratransit and Assisted Mobility Transportation Services
- NAICS
- Special Needs Transportation (485991), Taxi and Ridesharing Services (485310), Other Transit and Ground Passenger Transportation (48599)
- SIC
- Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)
- akta.pro primary industry
- Accessible Ride-Hailing (WAV/ADA) & Assisted Mobility Platforms (TLAFAIAG)
- akta.pro secondary industries
- ADA/Accessible Paratransit (Complementary to Fixed-Route Transit) (THAIAHAA), Paratransit / Accessible Ride-Hailing (WAV & Special Assistance) (THADADAH), Paratransit / ADA Complementary Bus Operators (TLAFAGAI)
Keywords
Where UZURV is headquartered
LocationHeadquarters
- HQ city
- Richmond
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
UZURV business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Others
Revenue model
- Per-Trip Transaction Fees (Agency Contracts): UZURV generates revenue by providing paratransit trips to transit agencies and paratransit programs on a per-trip basis. Agencies pay for trips provided by UZURV's network of compliant drivers. Drivers earn 20-30% more per trip than typical rideshare, with UZURV retaining the margin between agency reimbursement rates and driver payouts.
- Rider Choice Program Subsidy Management: For rider choice programs (e.g., Metro Mobility Premium on Demand), UZURV facilitates trips where riders pay a copay (e.g., $5) and the agency subsidizes the remainder up to a cap (e.g., $20), with UZURV billing the agency for the difference.
- App-Based Fare Collection: Riders pay fares through the UZURV Ride app via credit/debit card. Fares are set by sponsoring agencies and collected by UZURV.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Palm Beach County Paratransit Connection by UZURV |
| Transaction based/ take rate | Pay-as-you-go | Sacramento SacRT GO by UZURV |
| Transaction based/ take rate | Pay-as-you-go | DC Metro WMATA Abilities-Ride |
| Transaction based/ take rate | Pay-as-you-go | Atlanta MARTA Mobility |
| Transaction based/ take rate | Pay-as-you-go | Chicago Pace ADA Paratransit |
| Transaction based/ take rate | Pay-as-you-go | Baltimore MTA Call-a-Ride |
| Transaction based/ take rate | Pay-as-you-go | Boston MBTA The RIDE |
| Transaction based/ take rate | Pay-as-you-go | Minneapolis Metro Mobility Premium on Demand |
| Transaction based/ take rate | Pay-as-you-go | Jacksonville JTA Connexion Plus |
| Transaction based/ take rate | Pay-as-you-go | Houston METROLift Partnership |
| Transaction based/ take rate | Pay-as-you-go | Alexandria DOT Paratransit |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
UZURV product offering
Product offeringCore offering
UZURV operates an Adaptive Transportation Network Company (Adaptive TNC) that delivers on-demand paratransit and assisted mobility services through its Assisted Mobility Platform. The platform manages FTA-compliant driver onboarding, compliance screening, dispatching, and real-time trip monitoring, paired with the UZURV Ride App for riders and UZURV Drive App for drivers. Transit agencies contract with UZURV to obtain supplemental paratransit capacity, rider choice programs, and wheelchair-accessible transportation for people with disabilities and older adults.
Product overview
UZURV is an Adaptive Transportation Network Company (Adaptive TNC) that provides an integrated technology platform for on-demand paratransit and assisted mobility. The core Assisted Mobility Platform manages driver onboarding, compliance, dispatching, and trip monitoring, supplemented by the UZURV Ride App for riders and UZURV Drive App for drivers. The company partners with transit agencies to deliver FTA-compliant paratransit supplemental services and Premium On Demand programs, while the WAV Provider Program extends wheelchair-accessible vehicle capabilities through third-party partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Adaptive Transportation Network (Adaptive TNC) The Adaptive TNC is UZURV's core service model, a transportation network company built specifically for paratransit and assisted mobility. It features a network of FTA-compliant drivers, door-to-door service delivery, wheelchair-accessible vehicles, and integration with transit agencies and paratransit programs. It is the umbrella offering under which all UZURV services are delivered.
- UZURV Ride App A WCAG 2.2 AA accessible mobile application for eligible riders to schedule, track, and manage on-demand and pre-scheduled door-to-door paratransit rides. Available on iOS and Android, the app provides real-time driver tracking, live support, and is designed to be fully accessible for people with disabilities and older adults.
- UZURV Drive App A mobile application for drivers providing access to trip information, estimated earnings before accepting trips, real-time trip monitoring, and driver profile and credential management. Used by FTA-compliant drivers on the UZURV platform to receive and complete paratransit trips.
- Assisted Mobility Platform An integrated technology platform that simplifies operation and management of mobility services, covering driver onboarding, compliance management, dispatching, and trip monitoring for transportation providers and transit agencies. The platform integrates with major transit software systems (Trapeze, Ecolane, Spare, RideCo) via API and includes the screening integration with Checkr and SambaSafety.
- Paratransit Supplemental Service FTA-compliant supplemental paratransit service contracted by transit agencies to provide flexible, non-dedicated capacity for ambulatory and wheelchair-accessible vehicle (WAV) trips. Reduces strain on agency fleets during peak demand, difficult routes, and fleet shortages. Used by agencies including MBTA, Pace, Houston METRO, and MARTA Mobility.
- Premium On Demand Service Same-day, rider choice paratransit service that allows eligible riders to schedule rides in advance or same-day with their choice of provider. Riders pay a copay (e.g., $5) and the agency subsidizes the remainder up to a cap (e.g., $20). Launched with Metro Mobility in the Twin Cities metropolitan area starting September 2025.
- WAV Provider Program Wheelchair Accessible Vehicle partnership program enabling professional WAV providers to deliver accessible rides through UZURV's mobility platform, with FTA-compliant driver training and certification requirements. Extends the platform's wheelchair-accessible vehicle capabilities through partnerships with third-party WAV providers.
Quantifiable outcome
- Up to 53% cost savings per trip for transit agencies
- +5 more outcomes
Companies that use UZURV
Customer profileNamed customers19 records
Segments4 records
Ideal customer profiles1 record
UZURV technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature5 records
UZURV partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core, major and strategic.
- Metro Mobility (Minneapolis/St. Paul)coreMetro Mobility selected UZURV as a provider for the Premium on Demand program, providing same-day, door-to-door service using its network of reliable and compliant drivers. UZURV was honored to be selected and looks forward to serving the community.
- Houston METRO METROLiftcoreUZURV became the new service provider for METROLift paratransit service, operating by Houston Metro. UZURV created a network of fully compliant drivers in just 41 days, seamlessly integrating with RideCo technology platform to strengthen METROLift's capacity to serve the community. The partnership aims to improve transportation reliability and accessibility for riders with disabilities.
- Pace Suburban Bus DivisioncorePace partnered with UZURV to expand ADA paratransit capacity in the Chicago area. UZURV quickly launched a full network of FTA-compliant drivers, scaling from 200 to over 1,100 weekday rides in just two months. Pace also chose UZURV for its Rideshare Access Program.
- MBTA (Massachusetts Bay Transit Authority)coreMBTA partnered with UZURV in 2022 for FTA-compliant supplemental service. UZURV provided flexible, non-dedicated capacity for ambulatory and WAV trips, effectively reducing strain on the MBTA fleet and saving the agency millions. In 2026, UZURV was added as a provider to their same-day The RIDE Flex program.
- TrapezecoreIntegration partner enabling integrated dispatch, real-time ride status, and transparent reporting. UZURV developed Assisted Mobility Service integration through Trapeze TripBroker for ADA paratransit.
- EcolanecoreSoftware platform integration partner providing integrated dispatch and real-time reporting for paratransit programs.
- SparecoreSoftware integration partner enabling real-time data and reporting tools for innovative paratransit programs. Full integration with Spare provides agencies with comprehensive operational insights.
- RideCocoreTransit technology platform leveraged by Houston METRO for real-time tools to optimize performance across fleets by leveraging UZURV rides.
- CheckrcoreCriminal background check partner providing nationwide criminal history checks with 7-year minimum lookback for all drivers on the UZURV platform.
- SambaSafetycoreMotor vehicle record check partner providing ongoing MVR monitoring for drivers on the UZURV platform.
- First TransitmajorPrimary paratransit provider subcontracting with UZURV for trips during peak demand, fleet shortages, and difficult routes. UZURV serves as backup provider for MBTA, MARTA Mobility, and MobilityLink through First Transit.
- National ExpressmajorAlexandria DOT's primary paratransit provider that contracts with UZURV to provide trips during high demand and when National Express vehicles are unavailable.
- MV TransportationmajorJTA's contracted provider for Connexion paratransit that subcontracts with UZURV for trips during peak demand and high-demand locations.
- TransdevmajorPalm Tran's contracted provider for Paratransit Connection that partners with UZURV during high demand and when other vehicles are unavailable.
- MJM InnovationsmajorMTA's contracted provider managing Call-a-Ride program with UZURV as one of multiple available providers for customers to choose from. Also serves as Valley Metro's ADA paratransit provider for Phoenix.
- VisionServe AlliancestrategicPartnership to advance support for the blind and low-vision community, announced January 28, 2025.
- 791 Purchasing CooperativestrategicCooperative agreement option enabling transit agencies to contract with UZURV through established procurement vehicle.
- MarkelstrategicMarkel Group Inc., a $24.5 billion global holding company specializing in insurance and investment operations. Sue Davies, Executive Vice President and Chief Human Resources Officer for Markel Insurance, joined UZURV's Board of Directors in August 2025.
Scale indicators15 records
Recent moves6 records
Expansion highlights6 records
UZURV competitors and assessment
Company assessmentBroad incumbents
- Uber (Uber Assist, Uber WAV): Uber operates the largest US rideshare platform and offers Uber Assist and Uber WAV services targeted at riders with disabilities and seniors. While not specialized for ADA paratransit, its scale, brand recognition, and expanding accessibility features make it a broad incumbent with overlapping rider and agency use cases.
- Lyft (Lyft Access, Lyft Healthcare): Lyft operates the second-largest US rideshare platform with Lyft Access Mode (assisted rides) and Lyft Healthcare (NEMT). Similar to Uber, Lyft competes for the same accessible-mobility demand from agencies, healthcare partners, and individual riders, though it lacks UZURV's FTA-compliance depth.
- MV Transportation: MV Transportation is one of the largest US paratransit and fixed-route service contractors, operating fleets for transit agencies including JTA, MBTA, and others. UZURV serves as MV Transportation's overflow subcontractor, making MV Transportation both a channel partner and a broad incumbent that could choose to insource capacity.
Direct peers
- GoGoGrandparent: GoGoGrandparent provides on-demand transportation services for seniors and people with disabilities, often acting as an intermediary to rideshare platforms with added safety monitoring and accessibility support. It directly competes for the same assisted-mobility persona and overlaps with UZURV's service model.
- Veyo: Veyo is a technology-driven NEMT and paratransit provider operating in multiple US states, combining a driver network with logistics technology. It directly competes with UZURV for state Medicaid NEMT contracts and transit agency paratransit supplemental capacity.
- Roundtrip: Roundtrip provides a healthcare-focused transportation booking platform connecting patients, healthcare providers, and transportation providers for medical appointments and NEMT. It competes with UZURV's NeMT vertical and shares a similar SaaS-plus-network model targeting healthcare and transit agency buyers.
Emerging players
- Spare Platform: Spare provides transit and paratransit management software used by transit agencies to dispatch and manage on-demand services, with direct integration into UZURV. As a software partner with overlapping agency customers, Spare represents both an integration partner and a potential competitor if it expands into driver-network operations.
- RideCo: RideCo is a transit technology platform used by Houston METRO and other agencies for real-time on-demand transit and paratransit dispatch. UZURV integrates with RideCo for the Houston METROLift partnership, positioning it as both an integration partner and a potential alternative for agencies seeking an end-to-end solution.
- Ecolane: Ecolane provides paratransit and NEMT scheduling and dispatch software used by transit agencies and Medicaid programs. As a UZURV integration partner, Ecolane competes in adjacent layers of the paratransit stack and could expand into driver-network operations.
- Trapeze Software (Modaxo / Volaris): Trapeze (part of Modaxo/Trapeze Group) provides fixed-route and paratransit management software used by major North American transit agencies, including TripBroker integration with UZURV. It competes in the same agency software stack and could expand its on-demand operations offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Customer concentration
UZURV social profiles
Digital presenceUZURV financial estimates
Financial estimateRevenue estimate
Valuation estimate
UZURV leadership team
Management profileNumber of profiles
Profiles13 records
UZURV funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UZURV M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UZURV
What does UZURV do?
UZURV operates an Adaptive Transportation Network Company (Adaptive TNC) that delivers on-demand paratransit and assisted mobility services through its Assisted Mobility Platform. The platform manages FTA-compliant driver onboarding, compliance screening, dispatching, and real-time trip monitoring, paired with the UZURV Ride App for riders and UZURV Drive App for drivers. Transit agencies contract with UZURV to obtain supplemental paratransit capacity, rider choice programs, and wheelchair-accessible transportation for people with disabilities and older adults.
Is UZURV a public or private company?
UZURV is a private company. It is classified as unknown and is currently operating.
When was UZURV founded?
UZURV was founded in 2017. It employs 101 to 250 people.
Where is UZURV based?
UZURV is headquartered in Richmond, United States, in the North America region.
How does UZURV make money?
Three revenue lines are on record. Per-Trip Transaction Fees (Agency Contracts) is the primary driver. The others are rider Choice Program Subsidy Management and app-Based Fare Collection.
Who are UZURV's main competitors?
Broad incumbents on record are Uber (Uber Assist, Uber WAV), Lyft (Lyft Access, Lyft Healthcare) and MV Transportation. Direct peers are GoGoGrandparent, Veyo and Roundtrip. Emerging players are Spare Platform, RideCo, Ecolane and Trapeze Software (Modaxo / Volaris).
Does UZURV have an API?
No public API is recorded for UZURV.
What industry is UZURV in?
UZURV's product category is Paratransit and Assisted Mobility Transportation Services. Its primary akta.pro industry code is TLAFAIAG, Accessible Ride-Hailing (WAV/ADA) & Assisted Mobility Platforms, with a secondary code of THAIAHAA, ADA/Accessible Paratransit (Complementary to Fixed-Route Transit). Its NAICS code is 485991 and its SIC code is 4100.