Playbypoint
Playbypoint is a Miami-based SaaS company that provides an all-in-one club management platform purpose-built for racquet sports facilities, serving 1,000+ pickleball, padel, and tennis clubs across 30+ countries via white-label mobile apps, integrated booking, payments, POS, and member management tools.
- Company typePrivate
- Founded2016
- HeadquartersMiami, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Playbypoint does
Playbypoint (legal entity PBC LABS INC, dba Playbypoint) is a Miami, Florida-based SaaS company founded in 2016 by Andres Robelo that provides an all-in-one club management platform purpose-built for racquet sports facilities. Its primary customer segments are pickleball, padel, and tennis clubs, with adjacent verticals covering multi-sport facilities, golf simulators, batting cages, and swim clubs. The company reports serving 1,000+ clubs, 2.5M+ players, and a presence across 30+ countries, with an aggregate 4.8-star app store rating across iOS and Android. Strategic partnerships include exclusive club management arrangements with the National Pickleball League Australia (ANZ) and an Official Technology Partner designation with the 2025 US Open Padel Championships.
The core product is a cloud-based, multi-tenant SaaS platform featuring white-label mobile apps (iOS, Android, mobile web) distributed under each club's own brand in the app stores. Integrated modules include court scheduling, member management and tiered memberships, an in-app pro shop with POS and mobile checkout, integrated payments (Stripe and CardConnect), skill-based matchmaking (Game Match) using DUPR/NPRP/WPR rating integrations, multi-location management, dynamic pricing, marketing automation, and access control integrations (Kisi, RemoteLock, PDK) enabling autonomous 24/7 operations. A custom API and webhook layer is offered as a paid add-on. The platform's architecture is conventional vertical SaaS, with AI/ML features referenced only as upcoming roadmap items rather than current capability.
Playbypoint operates a three-tier annual subscription model (Essential at $199/month, Advanced at $399/month, Premium at $599/month), with lower transaction fees at higher tiers (2.9% + $0.30 down to 2.7% + $0.15), and a set of add-on modules (Webhooks Access $99-$250/month, Check-In Beacon $25 one-time, TV Display Module $50 one-time). Go-to-market is hybrid: product-led self-serve onboarding for SMBs plus dedicated enterprise sales motion with concierge onboarding for multi-location operators and franchises. Through 2025 the company raised approximately $7.5M across two funding rounds, with Blueprint Equity disclosed as the lead investor on the larger February 2025 round; no acquisitions, M&A, or institutional pre-2025 rounds are documented in available sources.
Playbypoint firmographics
Firmographics- Name
- Playbypoint
- Legal name
- PBC LABS INC dba Playbypoint
- Website
- https://playbypoint.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Playbypoint is a Miami-based SaaS company that provides an all-in-one club management platform purpose-built for racquet sports facilities, serving 1,000+ pickleball, padel, and tennis clubs across 30+ countries via white-label mobile apps, integrated booking, payments, POS, and member management tools.
- Ownership category
- akta.pro rank
Playbypoint industry classification
Industry- Product category
- Club Management Software
- NAICS
- Amusement Arcades (713120), Hobby, Toy, and Game Retailers (45912)
- akta.pro primary industry
- Mobile Game Publishing & App Game Stores (BPAMAKAB)
Keywords
Where Playbypoint is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Playbypoint business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription SaaS (Essential, Advanced, Premium): Three-tier monthly/annual subscription model. Essential ($199/mo), Advanced ($399/mo), Premium ($599/mo) on annual contracts. Revenue recognized monthly as services delivered. Higher tiers unlock more features and lower transaction fees.
- Payment Processing (Transaction Fees): Integrated payment processing with tiered transaction fees: 2.9% + $0.30 for Essential, 2.7% + $0.15 for Advanced/Premium. Additional revenue from payment volume processed through platform.
- Add-ons and Upgrades: Optional add-ons including Webhooks Access ($99-250/mo), Check-In Beacon ($25 one-time), TV Display Module ($50 one-time), and custom pricing for enterprise deployments.
- POS and Retail: Pro shop and retail sales through integrated POS, capturing revenue from merchandise, equipment, snacks, and concessions at club facilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Essential - Perfect for clubs ready to automate bookings and grow programs |
| Subscription | Annual | Advanced - Full-service clubs running retail, events, and multiple revenue streams |
| Subscription | Annual | Premium - Enterprise clubs demanding complete control and scalability |
| Subscription | Monthly | Webhooks Access - Real-time event stream delivery for external integrations |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Playbypoint product offering
Product offeringCore offering
Playbypoint provides an all-in-one cloud-based SaaS platform that enables racquet and multi-sport club operators to run scheduling, payments, member management, POS, marketing, and analytics through white-label branded mobile apps. The platform is purpose-built for padel, pickleball, tennis, and adjacent sport verticals with features like skill-based Game Match matchmaking and integrated access control for 24/7 autonomous operations. It is sold on a tiered subscription basis ($199-$599/month) with additional transaction fees.
Product overview
Playbypoint is an all-in-one club management platform that operates as a unified system with multiple sport verticals and integrated modules. The core platform includes White Label Mobile App, Court Scheduling, Pro Shop & POS, Secure Payment Solutions, Member Management, Connect Players With Pros (lesson management with Book-a-Pro), Marketing Automation (Marketing Kit), Data & Analytics (Club Dashboard), Multi-Location Management, Game Match, and Packages and Passes. Sport-specific verticals cover Pickleball, Padel, Tennis, Golf Simulators, Batting Cages, and Swim Clubs. Add-on modules include Page Builder (native CMS), Webhooks Access (Data Access Plan at $99-$250/month), Check-In Beacon, TV Display Module, Kiosk/Smart Locks, Custom Domain & Email, and Priority Support. Pricing tiers are Essential ($199/month), Advanced ($399/month), and Premium ($599/month) on annual contracts.
Differentiator
Problem solved
Functional benefit
Products and services
- Playbypoint Club Management Platform All-in-one cloud-based SaaS platform that unifies white-label mobile apps, court scheduling, integrated POS and payments, member/membership management, marketing, analytics, and multi-location management for racquet and multi-sport club operators.
- Pickleball Management Software Pickleball-specific configuration of the Playbypoint platform providing court scheduling, skill-based open play, ladder leagues, waitlists, integrated POS, member management, and tournaments for dedicated pickleball clubs.
- Padel Club Management Software Padel-specific configuration of the Playbypoint platform offering mobile check-in, access control integration, integrated POS, and usage analytics for padel club operators.
- Tennis Club Software Tennis-specific configuration of the Playbypoint platform providing court scheduling, lesson management, league play, custom membership tiers with automated renewals, in-app communication, POS integration, and court utilization dashboards.
- Multi-Sport Facility Management Software Configuration of the Playbypoint platform for multi-sport facilities handling courts, simulators, gyms, and classes in one system with unified member profiles, role-based access, centralized reporting, and modular setup.
- Golf Simulator Booking Software Software configuration for indoor golf simulator venues providing bay scheduling, memberships, coaching, payments, retail, and flexible peak-hour pricing.
- Batting Cage Scheduling Software Software configuration for batting cage facilities offering cage reservations, private lessons, camps, memberships, and POS optimized for high-volume walk-in operations.
- Swim Club Management Software Software configuration for swim clubs providing lane scheduling, lessons, leagues, classes, water aerobics, and pool bookings with multi-pool management support.
- Packages and Passes Structured access system that enables clubs to sell bundled passes for sessions, programs, and court time with stackable durations, expiration controls, eligibility rules, and family transferability, managed by players through a Wallet in the Playbypoint app.
- Page Builder Native content management system that lets clubs build custom content pages with their own branding, extending the white-label experience from the mobile app to club web pages.
Quantifiable outcome
- 500% revenue growth for Santa Monica Pickleball Center vs tennis-only years
- +5 more outcomes
Companies that use Playbypoint
Customer profileNamed customers10 records
Segments8 records
Ideal customer profiles3 records
Playbypoint technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability4 records
Feature15 records
Playbypoint partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered flagship and core.
- National Pickleball League Australia (NPL)flagshipPlaybypoint became exclusive club management solution for NPL's venue network across Australia and New Zealand. Platform provides integrated booking, payments, skill-based matchmaking, and white-label mobile applications. The partnership reflects broader trend toward platformized sports management consolidating fragmented venue operations.
- StripecoreBuilt-in payment processing integration with Stripe for secure payment acceptance, split payments, automated tax calculations, and full transaction history.
- CardConnectcoreIntegrated payment processing alongside Stripe for credit card processing with various payment options.
- DUPR (Dynamic Universal Pickleball Rating)coreIntegration with DUPR player rating system to create balanced matches automatically based on player skill levels.
- NPRP (National Pickleball Rating Provider)coreIntegration with NPRP rating system for pickleball skill-based matchmaking and balanced game creation.
- WPR (World Pickleball Rating)coreIntegration with WPR rating system for player skill tracking and matchmaking across Playbypoint clubs.
- KisicoreIntegration with Kisi for cloud-based, global remote door access enabling autonomous club operations and keyless entry.
- RemoteLockcoreIntegration with RemoteLock for smart lock and access control enabling self-service facility access and 24/7 autonomous club operations.
- PDK (Poly-Control)coreIntegration with PDK for door access control supporting autonomous check-in and facility access at clubs like Urban Pickleball.
- US Open Padel Championships 2025flagshipOfficial Technology Partner of the 2025 US Open Padel Championships, providing club management technology for the tournament and associated venues.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Playbypoint competitors and assessment
Company assessmentBroad incumbents
- Mindbody: Large, well-capitalized incumbent in salon, spa, fitness, and wellness business management software. Santa Monica Pickleball Center explicitly switched from Mindbody to Playbypoint, demonstrating direct competition for racquet-sports club operators at the SMB and mid-market level.
- ABC Fitness Solutions: Enterprise-grade fitness club management platform (formerly ABC Financial) serving large health club chains. Competes with Playbypoint at the larger end of the multi-location operator market, especially for franchises and enterprise rollouts.
Direct peers
- Court Reserve: Specialized club management software for tennis, pickleball, padel, and racquet sports clubs. Closest direct competitor to Playbypoint's core verticals with comparable booking, member management, and POS features.
- ClubReady: Club management platform for boutique fitness studios and member-based businesses with booking, billing, and member engagement. Adjacent in business model and customer profile (SMB club operators) to Playbypoint.
- ezFacility: Sports and recreation facility management software covering scheduling, registration, POS, and member management. Competes directly with Playbypoint in multi-sport facilities and recreational club segments.
- Glofox: All-in-one fitness studio management software with booking, payments, and branded apps, now part of the Mindbody family. Competes with Playbypoint for member-based club operators seeking white-label mobile experiences.
- TeamUp: Cloud-based management software for fitness studios, gyms, and member-based clubs with booking, memberships, and payment processing. Comparable SMB SaaS positioning to Playbypoint, though more focused on fitness than racquet sports.
- PerfectGym: Club management software for fitness, sports, and leisure facilities with membership, scheduling, and POS modules. Targets a similar operator profile and competes with Playbypoint for multi-sport and recreation clubs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Playbypoint social profiles
Digital presencePlaybypoint financial estimates
Financial estimateRevenue estimate
Valuation estimate
Playbypoint leadership team
Management profileNumber of profiles
Profiles1 record
Playbypoint funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Playbypoint M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Playbypoint
What does Playbypoint do?
Playbypoint provides an all-in-one cloud-based SaaS platform that enables racquet and multi-sport club operators to run scheduling, payments, member management, POS, marketing, and analytics through white-label branded mobile apps. The platform is purpose-built for padel, pickleball, tennis, and adjacent sport verticals with features like skill-based Game Match matchmaking and integrated access control for 24/7 autonomous operations. It is sold on a tiered subscription basis ($199-$599/month) with additional transaction fees.
Is Playbypoint a public or private company?
Playbypoint is a private company. It is classified as venture growth investor backed and is currently operating.
When was Playbypoint founded?
Playbypoint was founded in 2016. It employs 11 to 50 people.
Where is Playbypoint based?
Playbypoint is headquartered in Miami, United States, in the North America region.
How does Playbypoint make money?
Four revenue lines are on record. Subscription SaaS (Essential, Advanced, Premium) is the primary driver. The others are payment Processing (Transaction Fees), add-ons and Upgrades and POS and Retail.
Who are Playbypoint's main competitors?
Broad incumbents on record are Mindbody and ABC Fitness Solutions. Direct peers are Court Reserve, ClubReady, ezFacility, Glofox, TeamUp and PerfectGym.
Does Playbypoint have an API?
Yes. Playbypoint offers Custom API webhooks for flexible integration, enabling clubs to connect with advanced marketing and CRM tools, sync with tournament platforms, and build custom integrations. The Webhooks Access plan is available as an optional add-on: $99/month for single facility, $250/month for up to 10 facilities, with custom pricing for enterprise. The API allows real-time event stream delivery and supports data synchronization with external systems. Developer documentation is at help.playbypoint.com.
What industry is Playbypoint in?
Playbypoint's product category is Club Management Software. Its primary akta.pro industry code is BPAMAKAB, Mobile Game Publishing & App Game Stores. Its NAICS code is 713120.