What Herzum does

Herzum is an international IT consulting firm headquartered in Chicago with delivery operations across 3 continents and customers in 18+ countries. Founded in 2000, the firm operates under the brand catworkx following its acquisition by Germany's TIMETOACT GROUP. Its core practice revolves around the Atlassian platform, supplemented by monday.com implementation work and Flexera software asset management services. Herzum holds Atlassian Platinum Solution Partner status (the highest tier) and monday.com Gold Partner status, and maintains a roster of certified practitioners structured around agile transformation, service desk adoption, DevOps implementation, and AI advisory engagements.

The company monetizes primarily through professional services contracts — implementation, customization, and advisory engagements — billable on a quote-based, project-by-project basis. A second revenue stream is recurring: two proprietary apps sold through marketplace channels. Approval for Jira is listed on the Atlassian Marketplace and provides approval workflow capabilities within Jira, while Clockhound is a time tracking application for monday.com. Both apps are offered with free trials, implying a self-serve, product-led growth motion layered on top of the enterprise sales motion used for consulting. Herzum University, the firm's training and certification arm, generates a third revenue stream from Atlassian and agile methodology coursework.

The customer base is described as enterprise organizations requiring collaboration tool implementations, agile transformations, and DevOps services, with use cases including project management, service desk operations, and AI adoption. Go-to-market is predominantly enterprise field sales, with pipeline sourced through Atlassian and monday.com partner referrals, the Atlassian and monday.com marketplaces for software products, and a Contact Us channel on the website. Peter Herzum serves as President and CIO/CTO. No public revenue, funding history, or named customer logos are disclosed in the available data.

Name

Herzum

Legal name

Herzum

Website

https://herzum.com

Company type

Private

Founded year

2000

Operating status

Acquired

Headcount range

51–100 employees

Short description

Herzum is a Chicago-headquartered IT consulting firm operating as catworkx under TIMETOACT GROUP, serving enterprise customers with Atlassian Platinum-tier implementation, monday.com consulting, DevOps, agile transformation, and AI advisory services across 18+ countries.

Ownership category

akta.pro rank

Product category

IT Consulting Services

NAICS

Management Consulting Services (54161), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

akta.pro secondary industries

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)

Keywords

• IT consulting services
• Atlassian solutions
• Agile transformation
• DevOps implementation
• Enterprise collaboration tools

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. IT Consulting Services: Professional consulting services including Atlassian implementation, agile transformation, DevOps, and AI adoption. Revenue generated through service contracts, project-based engagements, and ongoing advisory services.
2. Herzum Apps (Marketplace): Sale of proprietary apps including Approval for Jira and Clockhound through Atlassian Marketplace and monday.com marketplace.
3. Training (Herzum University): Training and certification services for Atlassian tools and agile methodologies.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Herzum is an international IT consulting company that helps enterprise teams adopt, implement, and optimize collaboration platforms — primarily Atlassian (Jira, Confluence, Service Management), monday.com, and Flexera software asset management. Services span implementation, agile transformation, service desk adoption, DevOps implementation, and AI transformation, complemented by training through Herzum University and proprietary marketplace apps (Approval for Jira and Clockhound).

Product overview

Herzum is an international IT consulting company (now operating as catworkx under the TIMETOACT GROUP) that provides consulting services and owns two branded apps: Approval for Jira and Clockhound. The company's core offering consists of Atlassian-focused consulting services including Everything Atlassian, Agile Collaboration, Service Desk Adoption, DevOps Implementation, and AI Transformation, complemented by Herzum University training. Their proprietary apps integrate with the Atlassian and monday.com platforms they consult on.

Differentiator

Problem solved

Functional benefit

Products and services

• Approval for Jira A Jira plugin app that provides approval workflow capabilities and service desk portal integration within the Atlassian Jira platform; listed on the Atlassian Marketplace with a free trial option for enterprise teams needing structured approval processes.
• Clockhound A time tracking application available on the monday.com marketplace, developed to help teams track time and productivity within the monday.com platform.
• Everything Atlassian (Consulting) End-to-end consulting, implementation, and customization services for the Atlassian ecosystem (Jira, Confluence, Service Management, and other Atlassian tools) delivered to enterprise customers.
• Agile Collaboration Consulting services that help enterprise teams adopt agile methodologies and collaboration practices using Atlassian and related tools.
• Service Desk Adoption Consulting services supporting the design, deployment, and adoption of Atlassian Service Management (Jira Service Management) service desk solutions for enterprise organizations.
• DevOps Implementation Consulting services for DevOps implementation and cultural transformation, helping enterprise teams adopt DevOps practices using Atlassian and related tooling.
• AI Transformation Advisory and consulting services helping enterprise teams adopt AI capabilities within their collaboration and DevOps tooling environments.
• Herzum University Training and certification programs for Atlassian tools and agile methodologies delivered to enterprise customers and partners.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered flagship and core.

• AtlassianflagshipStrategic or Co-development PartnerHerzum is a Platinum Atlassian Solution Partner, the highest partner tier. They provide Atlassian implementation, customization, and consulting services across Jira, Confluence, Service Management, and other Atlassian tools. They have developed proprietary apps for the Atlassian marketplace including Approval for Jira.
• monday.comcoreStrategic or Co-development PartnerHerzum is a Gold Partner of monday.com, providing implementation and consulting services for the monday.com platform. They have developed Clockhound, a time tracking app available on the monday.com marketplace.
• TIMETOACT GROUPflagshipStrategic or Co-development PartnerHerzum has officially joined the TIMETOACT GROUP and now operates as catworkx. This merger provides a broader global network and deeper Atlassian expertise while supporting customers across EMEA and Americas.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Appfire: Appfire is one of the largest Atlassian Marketplace app vendors, offering a broad portfolio of add-ons — a comparable ecosystem participant with much greater scale than Herzum's two marketplace apps.
• Slalom: Slalom is a large global management and technology consulting firm offering agile, DevOps, and enterprise transformation services — a broader incumbent competing for the same enterprise consulting budget as Herzum.
• Tempo Software: Tempo is a major Atlassian ecosystem vendor focused on time tracking, planning, and resource management — adjacent to Herzum's Clockhound offering and operating in the same Atlassian Marketplace channel.
• Infosys Consulting: Infosys is a global IT services and consulting giant offering enterprise transformation, DevOps, and platform implementation — a broad incumbent competing for large enterprise programs where Herzum/catworkx is also active.

Direct peers

• Valiantys: Valiantys is an Atlassian Platinum Partner specializing in Atlassian and ITSM (Jira Service Management) implementation, agile transformation, and DevOps consulting — closely overlapping Herzum's core service lines and enterprise buyer profile.
• Cprime: Cprime is an Agile and DevOps consulting firm offering Atlassian implementation, agile transformation, and enterprise delivery services — comparable to Herzum's agile collaboration, DevOps implementation, and Atlassian consulting offerings.
• Adaptavist: Adaptavist is one of the largest global Atlassian Platinum Solution Partners, offering Atlassian consulting, implementation, and marketplace apps across enterprise customers — directly comparable to Herzum/catworkx in partner tier, services mix, and customer profile.
• Contegix: Contegix is a Platinum Atlassian Solution Partner providing Atlassian consulting, managed services, and cloud hosting — comparable to Herzum on partner tier, services offering, and Atlassian ecosystem focus.
• eCore Technology Solutions: eCore is an Atlassian Platinum Partner offering implementation, customization, and marketplace apps for the Atlassian ecosystem — directly comparable in partner status, services scope, and product-led monetization.

Emerging players

• K15t: K15t is an Atlassian Marketplace app developer (Scroll, Confluence apps) and Atlassian Gold Partner — an emerging ecosystem player with partial overlap to Herzum's Atlassian marketplace and consulting offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Herzum

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Herzum